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The appliance does not
operate.
The electrical cooking
zone does not heat up.
The effectiveness of the
hob is not satisfactory.
If there is a fault, first try to find a solution to
the problem yourself. If you cannot find a
solution to the problem yourself, speak
your dealer or the local Service Force Cen-
tre.
If you operated the appliance incor-
rectly, or the installation was not
carried out by a registered engi-
neer, the visit from the customer
service technician or dealer may
not take place free of charge, even
during the warranty period.
Problem
Possible cause
• There is no electrical
supply.
• There is no electrical
supply.
• The wrong knob is used
to operate the cooking
zone.
• The hob is not clean.
• The cookware is not
correct.
6.1 Labels supplied with the
accessories bag
Stick the adhesive labels as indicated be-
low:
Remedy
• Make sure that the ap-
pliance is connected
and the electrical supply
is switched on.
• Do a check of the fuse.
If the fuse is released
more than one time, re-
fer to a qualified electri-
cian.
• Make sure that the ap-
pliance is connected
and the electrical supply
is switched on.
• Make sure that you turn
the correct control
knob.
• Do a check of the fuse.
If the fuse is released
more than one time, re-
fer to a qualified electri-
cian.
• Make sure that the hob
is clean and dry.
• Make sure that the
cookware is the correct
size for the cooking
zone.
• Make sure that the
cookware has a flat bot-
tom.
• Make sure that the heat
setting is correct for this
type of cooking.