Technical Support - Archos 400 User Manual

16

Technical Support

• For warranty and services purposes, keep your sales receipt for proof of
purchase.
• If technical support (Telephone or E-mail) determines that your product
needs to be returned, please contact the place of purchase to have your
product repaired or replaced (depending on problem type). Customers
who purchased directly from the Archos website should fill out the form
on the website under Support: Product Returns.
• There is an FAQ – Frequently Asked Questions section at the ARCHOS
Website www.archos.com, Support: FAQ that can help answer many of
your questions.
• If you need technical help, you may contact ARCHOS directly in your
own language via these phone numbers. For other countries, please
use e-mail technical support.
------------Telephone Support--------------------------------------------
DO NOT USE PHONE SUPPORT FOR MARKETING AND
SALES QUESTIONS. These numbers are to aid those
who have technical difficulties / malfunctions.
949-609-1400
01 70 20 00 30
0207-949-0115
069-6698-4714
------------E-mail Support-------------------------------------------------
tech-support.us@archos.com
tech-support.eu@archos.com
tech-support.de@archos.com
To respond to your e-mails efficiently, when sending one, please indicate
the product name and question type in the Subject of the e-mail.
For example:
To: tech-support.us@archos.com
Subject: Gmini 400 – Playing a Playlist
58
(USA, Canada) 09-1745-6224
(France) 02-4827-1143
(UK) 020-50-40-510
(Germany)
English (United States and Canada customers)
English or French (Europe and the rest of the planet)
German (Germany)
(Spain)
(Italy)
(Netherlands)