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Summary of Contents for T-Comfort Comfort Pro S
- Page 1 Comfort Pro S/T-Comfort 930 DSL Operation on Standard Terminals User Guide...
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Page 3: Table Of Contents
Contents Systematic Telephony ■ You Need Authorisation ...........5 ■... - Page 4 ■ Ending a Three-Party Conference......... 14 ■...
- Page 5 Special Calls ............. . . 27 ■...
- Page 6 Remote-Controlled Functions ..........36 ■...
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Page 7: Systematic Telephony
* or hash key #. As a result, the functionality of the Comfort Pro S/T-Comfort 930 DSL features is only available to you on a limited basis. It is thus better to use telephones equipped with dual-tone multi-frequency (DTMF) dialling. -
Page 8: Glossary
Glossary If you would like more details about any of the system features described in this Quick Reference Guide, please refer to the “Glossary“ supplied with your Comfort Pro S/T-Comfort 930 DSL (see PDF file on the enclosed CD-ROM). Signals & Symbols... -
Page 9: Making Calls
Note: This also applies to all enquiry calls and call forwarding to external destinations, but not to call forwarding “MSN“. Your system administrator configures this code digit for all subscribers on the Comfort Pro S/ T-Comfort 930 DSL system and will tell you what value is currently valid. -
Page 10: Making Internal Calls
Ask your system administrator how many digits are valid. Alternatively: The central telephone book is managed by users who have appro- priate authorisation. The Comfort Pro S/T-Comfort 930 DSL can H*7* store up to 2,000 telephone numbers, for each telephone number Z (speed-dialling no.) #... -
Page 11: Accepting A Call
G… Your system administrator can configure and activate a queue feature for your telephone in the Comfort Pro S/T-Comfort 930 DSL. New calls can enter this queue while you are making a call. The callers in the queue hear a ringing signal. The number of calls allowed in the queue is set by the system administrator during system configuration, e.g. -
Page 12: Parking A Call
Systematic Telephony Making Calls Parking a Call Parking a call You can park one or more calls to make other calls or put down the receiver and engage in other activities. Parked calls are recorded GR*16 system internal in a list. You can park up to 10 calls. (Park-Codes 0-9) h Parking and unparking a call can be made on different terminals. - Page 13 Making Calls Systematic Telephony 3. You can now access and edit messages and make settings for the voicebox. 4. Please follow the instructions in the voice menu for all further operating steps. Via the Comfort Pro A IAB (answering machine) application … (from a telephone whose number is not assigned to your voicebox) 1.
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Page 14: Several Parties
Systematic Telephony Several Parties Several Parties Consultation Internal:GR Z (internal tel. no. You can speak with a second internal or external party during a call or speed-dialling no.) G… by putting the first party on hold. External:GR Z (external tel. no. After ending (disconnecting) the consultation call, you can return to or speed-dialling no.) G…... -
Page 15: Transferring A Call And Notifying The Destination Party
The length of time for the automatic recall is set by your system administrator in the Con- figurator for all Comfort Pro S/T-Comfort 930 DSL users. If the party to whom you want to transfer the call is busy, disconnect this call by pressing the R key. -
Page 16: Starting A Three-Party Conference
Systematic Telephony Several Parties To connect an external party with an external party use the pro- cedure described in the section Connecting Two External Parties with Each Other on page 15. Starting a Three-Party Conference GR3G… You are speaking with someone on the telephone. You set up a further connection (e.g. -
Page 17: Connecting Two External Parties With Each Other
Call Protection Systematic Telephony Connecting Two External Parties with Each Other You are speaking with an external party and have another (external) call on hold. With this procedure you can connect the two parties with each other. On ISDN telephones you use the corresponding function key or a menu. -
Page 18: Accepting A Waiting Call
Systematic Telephony Call Protection On ISDN telephones you activate/deactivate the call waiting tone by means of the corresponding function key or a menu. Accepting a Waiting Call End: GhHG… While you are telephoning, the call-waiting signal tells you that there Toggle: GR2G…... -
Page 19: Call Protection On/Off
User Groups Systematic Telephony Call Protection On/Off For all (internal and external) calls You can protect your telephone against receiving internal and external calls (except VIP and hunt group calls). On: H*42# Off: H#42# When configuring your user group, your system administrator sets whether a caller hears a dial tone or an engaged tone when call pro- Only for internal calls tection is activated;... -
Page 20: Pick-Up Selective
Systematic Telephony User Groups Pick-up Selective H*0* If a telephone outside your hunt group rings, you can pick up this Z (internal tel. no.) #G… call (with the telephone number of the party who is being called). If a queue is active for the telephone of this other party, you will pick up For consultation calls: the next call lined up in this queue. -
Page 21: Forwarding Calls
333, and “After Delay forwarding of internal calls“ to the number 444. Call forwarding is executed in the Comfort Pro S/T-Comfort 930 DSL, or in the case of external calls, in the network operator’s exchange. The time for “After Delay“ forwarding is preset in the Comfort Pro S/ T-Comfort 930 DSL and can be changed by the system administrator in the Web console’s Configurator. -
Page 22: Call Forwarding "Immediately
Forwarding Calls Least Cost Routing (LCR) can be evaluated for call forwarding to external numbers, providing your system administrator has configured LCR and the LCR application in the Comfort Pro S/T-Comfort 930 DSL. Ask him about the applicable setting. Call Forwarding “Immediately“... -
Page 23: Call Forwarding "On Busy
For internal and external calls Calls (only internal, only external or both types) are signalled at the selected terminal and after the time set in the Comfort Pro S/ On: H*61* T-Comfort 930 DSL, these calls are forwarded to another specified (external access code, e.g. -
Page 24: Call Forwarding For Other Users
Systematic Telephony Forwarding Calls Only for internal calls On: H*611* (external access code, e.g. 0) Z (destination no.) # Off: H#611# Only for external calls On: H*612* (external access code, e.g. 0) Z (destination no.) # Off: H#612# Call Forwarding for Other Users In order to program call forwarding for call numbers of other users, you must have the “Call forwarding for other user“... -
Page 25: Msn Call Forwarding
Z (user’s internal tel. no.) # After delay Calls are signalled on the users terminal and after the specified time set in the Comfort Pro S/T-Comfort 930 DSL are forwarded to the On: H*614* other terminal. Z (user’s internal tel. no.) * Z (destination no.) #... - Page 26 Systematic Telephony Forwarding Calls Immediately (for one MSN) An external call for an MSN configured in the Comfort Pro S/ T-Comfort 930 DSL is forwarded immediately to the specified On: H*213* external destination and not signalled on the original terminal.
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Page 27: All Call Forwarding Off
Forwarding Calls Systematic Telephony After delay (for one MSN) An external call for an MSN configured in the Comfort Pro S/ T-Comfort 930 DSL is signalled on the destination terminal and for- On: H*613* warded to the specified external destination after the specified time Z (MSN) * set in the Comfort Pro S/T-Comfort 930 DSL. -
Page 28: Call Forwarding For Specific Call Numbers
Systematic Telephony Forwarding Calls Initiating the function on the Calls are immediately forwarded to the other destination, and are destination telephone not signalled on your own telephone. On the originally dialled tele- phone (the source) you will hear a special dialling tone on lifting the H*22* handset. -
Page 29: Special Calls
The time span is set to a value between 0 and 20 seconds in the Comfort Pro S/T-Comfort 930 DSL. It is set by your system adminis- trator for all Comfort Pro S/T-Comfort 930 DSL users. Please ask... -
Page 30: Announcement
Systematic Telephony Special Calls Announcement H*13* Using this procedure you can make announcements to system tele- Z (internal tel. no.) # phones. The loudspeaker of the destination telephone is activated without a ring, and your announcement is heard by those present in For consultation calls: the room. -
Page 31: Dialout For Another Terminal
Special Calls Systematic Telephony Dialout for Another Terminal H*51* You can also conduct automatic dialling for another terminal. Enter Z (device ID) * the device ID of the terminal from which the dialling is to be con- Z (destination call number) # ducted. -
Page 32: Door Opener
If an entrance intercom is connected to your system, you can use this procedure to speak with a visitor. Note that you can use this H*101 code procedure only with a T-Comfort 930 DSL communications For consultation calls: system. GR*101 H*102 If you use a “DoorLine“... - Page 33 (on a Comfort Pro S) (internal or external) call number, a so-called “pharmacy line“. On: H*155* Several doorbells can be configured in the Comfort Pro S/ (external access code, e.g. 0) T-Comfort 930 DSL. You can forward these doorbells using the cor- Z (destination no.) #...
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Page 34: Keypad Dialling
(see Changing the User PIN on page 33). Note: National emergency numbers can still be dialled although the telephone lock is activated, providing they have been defined in your user group’s special list in the Comfort Pro S/T-Comfort 930 DSL. Ask your system administrator for these numbers. -
Page 35: Calling Line Identification Restriction (Clir) On A Call-By-Call Basis
“Suppress phone number display permanently“ function is set for your user group or ■ if CLIR is activated for your number in the Comfort Pro S/ T-Comfort 930 DSL telephone book. On ISDN telephones you can also activate the calling line identifi- cation restriction function on a call-by-call basis by means of a menu. -
Page 36: Intercept
H Z (routing code, tel. no.) A call to a desired party is set up automatically or selectively via routes in the Comfort Pro S/T-Comfort 930 DSL. Your system For consultation calls: administrator configures these routes in the Comfort Pro S/ GRZ (routing code, tel. -
Page 37: Time Control
Time Control Several time groups can be configured in the Comfort Pro S/T-Comfort 930 DSL. Depending on the activated time group, incoming calls are signalled on different terminals. It is possible to automatically change between these time groups, according to a timetable set up by the system administrator, or to change them manually. -
Page 38: Deleting All Call Forwarding In The Exchange
Remote-Controlled Functions The Comfort Pro S/T-Comfort 930 DSL enables remote-controlled calls and remotely programmable call for- warding. These features are set up by the system administrator when he configures the system. To carry out these features the system PIN is required. -
Page 39: Remote-Controlled Dialling (Call Through)
You can call the Comfort Pro S/T-Comfort 930 DSL from outside ment (from home, for example), then dial an external number and con- tinue telephoning with the cost being charged to the Comfort Pro S/ Z (reserved tel. no.) T-Comfort 930 DSL connection. This way you take advantage of dif- Wait until the connection to the ferent tariff zones, for example. -
Page 40: Remote-Programmable Call Forwarding
Your authorisation is checked in the same Z (system PIN) * way as for forwarding within the Comfort Pro S/T-Comfort 930 DSL. Z (your internal tel. no.) A correct entry is confirmed with a positive acknowledgement * (external access code, e.g. -
Page 41: Calling A Voicebox From A Remote Terminal
Remote-Controlled Functions Systematic Telephony Calling a Voicebox from a Remote Terminal If your system administrator has configured a voicebox with the authorisation for remote access, you can also access and configure the box from a remote terminal. Using the telephone number of the Comfort Pro A IAB (answering machine) application … (this telephone number is included in the incoming call distribution) 1. -
Page 42: Setting Up An Internet Connection From Remote (Isp Trigger Call)
You hear a positve then reachable via the Internet and enables to set up a connection acknowledgement tone. for a VPN connection via RAS. Z (system PIN) * # Note: This feature is only available on a Comfort Pro S communications system. - Page 43 Index Index Announcements Features....... 5 to system telephones ....28 Follow Me .
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Page 44: Telephone Number
Index Transferring a call Telephone book ......8 with notification ..... . . 13 Telephone lock . - Page 45 Notes Notes...
- Page 46 Notes Notes...
- Page 47 Time axis in seconds Audio Signals Ringing signal Internal busy tone Internal dialling tone External dialling tone/continuous tone Positive acknowledgement tone Negative acknowledgement tone Special internal dialling tone Special external dialling tone Call-waiting signal Special sensor signal Ringer signals (analogue terminals) External ringer signal* Internal ringer signal * The first ring is a single ring, and all subsequent rings are periodic double rings.
- Page 48 As of 01.05.2007 Deutsche Telekom AG T-Com, Zentrum Endgeräte Postfach 20 00 53105 Bonn...
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