Page 1 T-Comfort 930 DSL Mounting and Commissioning...
Page 3: Table Of Contents
T-Comfort 930 DSL Version 1 ........
Page 4 ■ Ports ............. . . 34 ■...
Page 5 T-Comfort 930 DSL in Computer Networks ........
Page 6 ■ Costs..............74 ■...
Page 7 Team Functions Introduction ..............90 ■...
Page 8 Address Queries using LDAP ..........118 T-Sinus 61data/T-Sinus 620data on the T-Comfort 930 DSL ....119 ■...
Page 9 RAS Settings ............. . 126 Branch Settings .
Page 11: Features
■ Even with the smallest T-Comfort 930 DSL version, it is possible to use all the most important communi- cations applications. The basic module enables telephony with system telephones, ISDN telephones and analogue terminals, Internet / intranet data communication, CTI applications, sub-system operation and system configuration using a standard Web browser.
Page 12 The T-Comfort 930 DSL supports the display of the name on system telephones. However, if you have created an entry in the telephone book of the T-Comfort 930 DSL under the number of the caller, this will be displayed instead.
Page 13 “sensor” ports (input) can be provided by retrofitting a doorstation module (only possible on the T-Comfort 930 DSL version 1). For example, this can be used to operate a door opener and a doorbell via the T-Comfort 930 DSL (this requires additional equipment).
Page 14 T-Comfort 930 DSL. E-mail The T-Comfort 930 DSL has an integrated e-mail function that is able to use the POP3, APOP or IMAP4 pro- tocols to check the Internet service provider for incoming mail. When configuring the T-Comfort 930 DSL, e- mail account query can be configured for every member of staff.
Page 15 Important events and errors are kept by the T-Comfort 930 DSL in an internal log book: the error store. To inform or alert the system administrators, entries in the log book (system messages) can be sent via e-mail.
Page 16: Factory Settings On Delivery
Three user groups are preset: “Administrators”, “Standard” and “Guests”. “Administrators” have access to all functions of the T-Comfort 930 DSL and unrestricted configuration rights. Users in the “Guests” group cannot configure the T-Comfort 930 DSL, are not able to make external calls, and have only restricted use of the ter-...
Page 17 Factory Settings on Delivery minal functions of the T-Comfort 930 DSL. The “Standard” user group, because of its default settings, is well suited as a starting point for the creation of user groups for normal users of the system (e.g. the staff members of a company).
Page 18 The cost multiplier is set to 100%, i.e. the costs are not multiplied by any factor. There are no preset basic amounts for the charging of calls. ■ Speed dialling is possible if this has been configured in the T-Comfort 930 DSL central telephone book. ■ Keypad dialling can be used.
Page 19: Internet Functions
The multi-company variant is not activated. Internet Functions ■ RAS access (with or without callback) can be set up for every T-Comfort 930 DSL user. RAS access requires activation of the RAS authorisation. ■ More than one mail account query can be set up for every user.
Page 20 Factory Settings on Delivery Internet Functions The following addresses are transmitted to the client PCs in the LAN via DHCP or PPP: ■ Gateway address: 192.168.99.254 ■ Domain name: domain ■ Domain name server: 192.168.99.254 ■ PPP addresses: 192.168.100.0 to 192.168.100.10 ■...
Page 21: Installation
Installation Installation Scope of Delivery The delivery consists of: ■ One T-Comfort 930 DSL communications system in a basic version (with a basic module) ■ One connection cable for the ISDN S port ■ One set of mounting screws and wall plugs ■...
Page 22 Do not install the T-Comfort 930 DSL during a storm. Do not connect or disconnect lines during a storm. The T-Comfort 930 DSL is designed for indoor use only. Lay the cables so that they cannot be walked on or tripped over.
Page 23: Mounting Location
Installation Mounting Location The ambient temperature for operating the T-Comfort 930 DSL must be between +5 and +40°C. The power supply must be 230 V/50 Hz AC. A separate fuse for the power supply is recommended. To maintain the prescribed ambient temperature, mount the T-Comfort 930 DSL in a well-ventilated location, away from direct sources of heat.
Page 24: Installing An Expansion Set
Installing an Expansion Set To fasten the screws at points B and C, remove the cover of the T-Comfort 930 DSL and insert the screws in the holes provided for this purpose. The T-Comfort 930 DSL is suspended from the screw at point A, so there must be a space of 3 mm between the screw and the wall.
Page 25 Installing an Expansion Set Installation Slot 1 Slot 2 Slot 3 Installing the expansion module 4. Carefully press the expansion module at the top and bottom right, pushing it into the locking hooks pro- vided (see “A” and “B” in the diagram). Secure the expansion module using the Phillips screws provided in the expansion set (see “1”...
Page 26 You usually install at least one interface card on the expansion module. To do this, read the instructions in the following section. Please note: Two power supplies are provided for the T-Comfort 930 DSL with an ex- pansion module. Always turn on the power supply of the expansion module first and...
Page 27: Installing Interface Cards
Installing Interface Cards Installation Installing Interface Cards The expansion module and the basic module of the T-Comfort 930 DSL Version 1 can be expanded using interface cards. Please note: Turn off the T-Comfort 930 DSL. Unplug the plug-in power supply and the main supply from the socket.
Page 28: Slots For Additional Interface Cards
The Status column in the table displays a green tick beside the name of the interface card. Slots for Additional Interface Cards The T-Comfort 930 DSL has three large slots in which you can operate interface cards. Each interface card is connected to via two port jacks. The following properties characterise the large slots: ■...
Page 29 4. Connect the required port cable to the corresponding pressure terminals of the relevant pressure terminal group (see also Positions of the Ports starting on page 30). 5. Close the housing cover and turn on the T-Comfort 930 DSL again.
Page 30: Available Ports
You can query the status of the interface cards in the Web console when the T-Comfort 930 DSL is opera- tional again. To do this, call up the PBX Configuration: Ports: Slots menu page. The Status column of the table displays a green tick beside the slot name (0/1, 0/2 and 0/3).
Page 31: T-Comfort 930 Dsl Version 2
T-Comfort 930 DSL Version 2 The listed interfaces and ports are located on the basic module of the T-Comfort 930 DSL Version 1. Further interfaces and ports can be added by installing the expansion set and additional interface cards (see Installing an Expansion Set starting on page 22 and Installing Interface Cards starting on page 25).
Page 32: Positions Of The Ports
Sensor Sensor RJ45 RJ45 Actuator V.24 Position of the ports on the basic module (T-Comfort 930 DSL Version 1) Default setting RJ45 RJ45 Position of the ports on the basic module (T-Comfort 930 DSL Version 1) Slot 1 Slot 2...
Page 33: Interface Cards
2 x S and 6 x a/b are switchable internally/externally ● ● ● 4 x a/b ● ● ● 8 x a/b ● DSL Modem for T-Comfort 930 DSL modem Slot 1 Slot 2 Slot 3 Ports: 4 x S...
Page 34 Installation Interface Cards Slot 1 Slot 2 Slot 3 1/1 U 2/1 U 2/3 U Ports: 4 x U Slot 1 Slot 2 Slot 3 1/1 U 2/1 U 2/3 U 1/5 U 1/7 U 2/5 U 2/7 U Ports: 8 x U Slot 1 Slot 2 Slot 3...
Page 35 1/ ab 1/ ab 1/ ab 1/ ab 2/ ab 2/ ab 2/ ab 2/ ab 3/ ab 3/ ab 3/ ab 3/ Ports: 8 x a/b Slot 1 Slot 2 Slot 3 U-R2 DSL Modem for T-Comfort 930 DSL...
Page 36: Port Assignment, Termination, Cable Lengths
2 W. T-Comfort 930 DSL The S bus is terminated at one end by the T-Comfort 930 DSL. IAE = ISDN socket (German: “ISDN Anschluss Einheit”) or an ISDN terminal. TR = terminating resistor, the S termination. The TR must be at the termination of the line.
Page 37 You can add further S ports to the T-Comfort 930 DSL by installing suitable interface cards in a slot. These ports can be switched between internal and external operation. In contrast to the basic module, the expansion module does not provide any additional RJ45 jacks for external ports.
Page 38: U Pn Ports
Ports Each of the U ports enable the connection of a T-Comfort 730 DECT base station, a T-Comfort 630/730/ 830 system telephone, or a Comfort Pro P 100/300/500 system telephone using a twin-wire cable. The maximum permissible length of the twin-wire cable on a U port is 500 m.
Page 39: Actor/Sensor
Port Assignment, Termination, Cable Lengths Installation Doorstation equipment can be activated on an a/b1 port of a T-Comfort 930 DSL Version 1. In this case, an electronic switch enables the low-frequency voltage to be separated from the feed. Actor/Sensor Note: With the T-Comfort 930 DSL Version 2 a door station of the type “DoorLine” can be operated (see Intercom System (for a/b) starting on page 42).
Page 40: T-Dsl Port
External T-DSL modems can be connected via the LAN port. In the case of the T-Comfort 930 DSL, the output of the T-DSL modem (NTBBA) is led to the LAN port of the T-Comfort 930 DSL via an external switch or hub.
Page 41: Power Failure
T-Comfort 930 DSL Version 2, date and time generally will be adjusted after the first outgoing connection. On the multi-terminal access, the T-Comfort 930 DSL Version 1 include an emergency service. In the event of a power failure, the external S...
Page 42: Connectible Devices
Connectible Devices Connectible Devices The T-Comfort 930 DSL ports already offer a large number of possibilities for connecting devices. By installing additional interface cards, the number of ports can be increased as required. One of the many possible configurations is shown in the following diagram.
Page 43: U Pn Ports
The T-Comfort 730 DECT base station is required for the use of cordless system telephones (e.g. T- Comfort 830 handset, Comfort Pro CM 300 or Sinus 61 S). The T-Comfort 830 handset features an USB port on which you can transfer data and surf on the Internet.
Page 44 Music on Hold If you do not operate an external MoH device, the T-Comfort 930 DSL offers an internal MoH, which you can load in the Web console Configurator in the SYS Configuration: Components menu. For details, refer to the online Help.
Page 45: Actor/Sensor Ports
The intercom system should be installed by qualified personnel only as sensor/actor contacts will need to be connected to the “DoorLine” module. Actor/Sensor Ports For the assignment of the ports, refer to the section Available Ports starting on page 28. The T-Comfort 930 DSL also functions together with a Freehand Entry-Phone manufactured by Siedle or Behnke.
Page 46 Installation Connectible Devices PVG 402-0 a/b1 Amplifier Relay Actor2 Siedle Actor1 Door opener Sensor Door bell NG 402-02 Ac adapter 12 V ~ 230 V ~ Connection of doorway equipment produced by Siedle Note: The above diagram shows the usage of the “PVG 402-0” module (which merely serves as an example).
Page 47: Com Port
Installation COM Port By installing theV.24 module (only for T-Comfort 930 DSL Version 1) a serial port on the COM interface is pro- vided. Please note: The connection line for the COM port can be up to three metres long.
Page 48: Accessories And Adapters
Adapter Accessories and Adapters The T-Comfort 730/830 system telephones have one or two slots on the rear for various adapters and other accessories. Further information on installing and operating these add-ons can be found in the “T-Comfort 630/730/830 System Telephone” user guide under “Add-ons (with & without an Adapter)”.
Page 49: Audio Adapter
1 starting and stopping re- 2 (peak): recording signal + cording. 3 (ring): relay contact 1 Not used on T-Comfort Round power socket 930 DSL (4 mm) Door display RJ-11 or 4, 5: relay contact 2...
Page 50 Accessories and Adapters Audio Adapter Electrical Data of Ports Port Connection Values Microphone, Electret microphone microphone of second handset, Typical sensitivity: 10 mV/Pa headset microphone Power feed: I < 300 µA at 1.5 V Ear cap, Typical impedance: 150 ± 30 ohms loudspeaker of second handset, Typical sensitivity: 94 dB/1 mW (0 dB = 20 µPa) headset, headset loudspeaker...
Page 51: Device Combinations
You can use the following power values to calculate the power consumption of combined equipment: ■ adapter: 195 mW ■ Audio adapter: 260 mW ■ T-Comfort 630 system telephone: 1,000 mW ■ T-Comfort 730 system telephone: 1,025 mW ■ T-Comfort 930 system telephone: 1,140 mW ■...
Page 52 Accessories and Adapters Device Combinations Basic Unit: T-Comfort 730 System Telephone Add-ons 2nd Terminal Power Audio adapter adapter up to 3 keypad modules ● – – T-Comfort 730 2245 mW system telephone without adapter ● – – T-Comfort 830 2360 mW...
Page 53: Configurations Without Plug-In Power Supply (Range 500 To 1000 M)
Device Combinations Accessories and Adapters Basic Unit: T-Comfort 830 System Telephone Add-ons 2nd Terminal Power Audio adapter adapter Up to 3 keypad modules ❍ – – T-Comfort 830 2475 mW system telephone without adapter or keypad module Configurations without Plug-in Power Supply (Range 500 to 1000 m) The following table shows examples of equipment combinations for which the maximum power consumption of 2.2 W is not exceeded.
Page 54: Configurations With Plug-In Power Supplies
Device Combinations Configurations with Plug-in Power Supplies The following table shows examples of equipment combinations operating with additional power from a plug- in power supply. Basic Unit: T-Comfort 730 System Telephone Add-ons: 2nd Terminal (System Telephone): Up to 3 key-...
Page 55: Configuration
T-Comfort 930 DSL (see Loading the Online Help starting on page 59). For the initial configuration you can connect the PC to the T-Comfort 930 DSL via the Ethernet port. A COM port can also be used. The TCP/IP network protocol is used to set up a connection via one of these ports. You...
Page 56: Brief Guide To Initial Configuration
Brief Guide to Initial Configuration Setting up a first connection is quite simple with a standard Windows PC: 1. Connect the PC’s network card with one of the T-Comfort 930 DSL.’s LAN ports Use a cross-wired Eth- ernet cable to do this.
Page 57 Brief Guide to Initial Configuration Configuration Setting the IP address in Windows XP To find out the IP address of the Web console, enter the code digit procedure *182on a connected system telephone. You can also view the net mask by en- tering the procedure *183.
Page 58: First Configuration Via Serial Port
A list of the IPEIs, if you wish to log on DECT terminals in the secure procedure ■ A list of the users to be set up (staff entitled to use the services of the T-Comfort 930 DSL) with their names, departments, and the internal call numbers you want to allocate to them ■...
Page 59: Starting The Web Console
If the configuration PC gets its IP address automatically from the T-Comfort 930 DSL or if the T-Comfort 930 DSL is entered as the domain name server, you can also start the Web console by entering the DNS name. The DNS name in the factory setting is host.domain. You can change this in the Configurator (NET Configuration: LAN menu).
Page 60 4. Confirm this by clicking on OK. This puts all connected terminals into the “Guest” user group with restricted user rights. In this way you prevent international external calls from the terminals, for example, while you are configuring the T-Comfort 930 DSL and the users. T-Comfort 930 DSL: dialogue box for initial access 5.
Page 61: Loading The Online Help
T-Comfort 930 DSL. Please contact T-Com’s technical customer services for further information. Codes for IP Configuration The IP configuration of the T-Comfort 930 DSL is performed on the Web console in the Configurator, in the NET Configuration: LAN menu.
Page 62: Saving And Loading The Configuration
Configuring the T-Comfort 930 DSL In the event that the IP configuration of the T-Comfort 930 DSL has to be changed and access via the Web console is not possible, you can also use a code digit procedure to change these basic settings. Entry can be made from an analogue telephone, an ISDN telephone and from system telephones.
Page 63: Receiving System Messages As E-Mail
Receiving System Messages as E-Mail Important events and errors are kept by the T-Comfort 930 DSL in an internal log book: the error store. To inform or alert the system administrators, entries in the log book (system messages) can be sent via e-mail.
Page 64: Resetting The System Data
Configuring the T-Comfort 930 DSL Resetting the System Data You can restore the factory settings of the T-Comfort 930 DSL in the Configurator. If this is not possible, refer to the next section entitled Basic Hardware Settings Switch. Please note: If this is done, all individual settings and the user data are then lost. For this reason, you should back up your configuration regularly, the best time to do so be- ing after every change.
Page 65: Generating Your Own Moh Files
The MoH file must be coded with 8000 Hz, 8 bit mono in accordance with CCITT, A-Law. This coding is required for the T-Comfort 930 DSL and can be set in the “Sound Recorder” when you save the file under...
Page 66 Note: When generating your own MoH file, you may incur a fee for the use of non-resi- dent melodies (e.g. a GEMA fee in Germany or MCPS fee in the UK). The MoH files that come with your T-Comfort 930 DSL can be used free of charge.
Page 67: Configuration Examples
(if the multi-company variant is activated). In addition, the T-Comfort 930 DSL can be used as an Internet access server. RAS access can also be imple- mented using the T-Comfort 930 DSL, which enables the integration of external staff in the LAN.
Page 68: Introduction To Tcp/Ip
In a single LAN it is possible to use various protocols for the transmission of data. The connection between a workstation computer and the T-Comfort 930 DSL runs via the IP protocol (also named TCP/IP) used on the Internet. IP can be used together with other protocols (e.g. NetBEUI, AppleTalk or IPX/SPX) on the same network.
Page 69: T-Comfort 930 Dsl In A Serverless Lan
This configuration example is also valid for a LAN with a server using a protocol other than IP (e.g. AppleTalk or IPX/SPX). T-Comfort (DNS) (DHCP, RAS, int. DNS, Internet) Ext. PC 1 PC 2 The T-Comfort 930 DSL in a serverless LAN...
Page 70: Dns Name Resolution
DNS Name Resolution In a serverless LAN, the internal DNS name resolution is performed by the T-Comfort 930 DSL. If you type the string “host.domain” into your browser, a DNS request is sent to the T-Comfort 930 DSL IP address. The...
Page 71: Ras Access
In almost all cases, the request will contain a DNS name which is unknown in the internal network. When you type a URL into your browser, the T-Comfort 930 DSL receives the request to find the corresponding IP address. If the name is unknown in the LAN, the request is forwarded to an ISP’s external DNS server.
Page 72: T-Comfort 930 Dsl In A Lan With An Ip-Enabled Server
T-Comfort 930 DSL in a LAN with an IP-enabled Server In a LAN with an IP-enabled server, you should coordinate integration of the T-Comfort 930 DSL with the responsible network administrator. You must decide on the IP address space to be used and which network services (DHCP, DNS, RAS, Internet access) the T-Comfort 930 DSL is to handle in the LAN.
Page 73: Dns Name Resolution
Internet Access You can also use the T-Comfort 930 DSL as an Internet access server in a LAN with an IP-enabled server. To do this, you must enter the T-Comfort 930 DSL IP address on the server as the default gateway. In addition, you must edit the internal DNS server configuration so that the resolution of external DNS names is forwarded to the T-Comfort 930 DSL.
Page 74: Ras Access
In a LAN with an IP-enabled server you can also enable external computers to dial in via the T-Comfort 930 DSL. To do this, you should coordinate with the network administrator the IP address space which can be assigned to an external computer dialling in, and enter it in the Configurator, NET Configuration: RAS: ISDN menu, under Address Range.
Page 75: Branch Link
If you use the same log-in name for the T-Comfort 930 DSL user account and the same password for the network log-in, you have to enter this combination only once when dialling in.
Page 76: Useful Information On Internet Access
Useful Information on Internet Access Costs The T-Comfort 930 DSL uses a router function to access the Internet, which means that it automatically estab- lishes an Internet connection when required and terminates the connection after a certain period of time if no data are being transmitted.
Page 77: E-Mail
One of the most important services in the Internet is e-mail. E-mails are buffered in individual e-mail accounts on a mail server. Mail servers are operated by ISPs for example. With the T-Comfort 930 DSL you can set up one or more e-mail accounts for every user account configured on the T-Comfort 930 DSL. These e-mail accounts are then checked at regular intervals.
Page 78 The protocol will function without TCP/UDP port numbers, e.g. ICMP or IGMP. The T-Comfort 930 DSL NAT has suitable processes for ensuring the functions of many important protocols affected by these rules. These are the protocols FTP (in “active” mode), CuSeeMe (“videoconferencing”), IRC (“chat”), ICMP errors (“traceroute”) and ICMP echo (“ping”).
Page 79: Pbx Cascading
CAT-5 lead may be up to three meters long. The PCM port is on the add-on module of the T-Comfort 930 DSL. You must therefore install an add-on module in each of the two PBXs before they can be cascaded.
Page 80: Putting A Cascaded Pbx Into Operation
3. Switch off the master system if it is operating. Disconnect the module from the power supply by pulling out the mains plug. 4. If necessary, install the add-on module for the master system. If you use an T-Comfort 930 DSL as the slave system, you also have to install an add-on module.
Page 81: Notes
The transfer process is only executed for two T-Comfort 930 DSL PBXs. This can take a few minutes. 8. Configure the system telephone connected to the slave system for testing purposes in the Configurator.
Page 82 PBX Cascading Putting a Cascaded PBX into Operation ■ A memory card installed in the slave system (Comfort Pro A IAB (integrated answering machine) cannot be used. ■ To operate the slave system again normally, you must reset it to its factory settings (refer to Resetting the System Data starting on page 62).
Page 83: Pbx Networking
T-Comfort 930 DSL provides all the features necessary for PBX networking. You need PBX networking in the following cases: ■ To operate the T-Comfort 930 DSL as a subsidiary system on another PBX. This will also allow you to use the T-Comfort 930 DSL as a DECT server, for example. ■...
Page 84: Protocol: Q.sig Or Dss1
PBX Networking Connections Trunk line Point-to-point connection Example of a PBX network Various line types and transmission protocols can be used for point-to-point connections. The required network topology (distance, connection capacity) determines which type of point-to-point connection is most suitable. Protocol: Q.SIG or DSS1 The Q.SIG protocol, designed for ISDN point-to-point connections, is the preferable choice as the trans- mission protocol;...
Page 85: L1 Clock
Example: propagation of the L1 clock If more than one port with the setting L1 Type = “Slave” is configured on anT-Comfort 930 DSL and the setting L1 sync possible has been activated, then one of the ports is automatically defined as the L1 clock source.
Page 86: Types Of Point-To-Point Connections
Direct connection ■ Use the RJ45 jacks on one of the external S ports for an S connection between two T-Comfort 930 DSLs. You can use the corresponding pressure terminals for S ports on interface cards. PBX 1, S PBX 1, S...
Page 87: Connection Via An Active Transmission System
Types of Point-to-Point Connections PBX Networking Connection via an Active Transmission System For distances exceeding the range of a direct connection, an active transmission system can increase the range to up to 50 km. Normally the L1 master is the transmission system for the two connected PBXs. For the protocol layers L2 and L3, one PBX is normally the protocol master and the other PBX is the protocol slave.
Page 88: Configuration
PBX Networking Configuration Configuration The possible configurations described below can be set up in the Web console using the PBX Configuration: Trunks menu. Trunk groups This is a group of lines of the same type and direction. A line can only be assigned to one trunk group (bundle).
Page 89: Routes
Configuration PBX Networking Routes A route is a group of trunk groups enabling a connection in one direction. If the first trunk group of a route is fully utilized, the next trunk group is seized (“trunk group overflow”). One trunk group can also be used for dif- ferent routes.
Page 90: Technical Details
When the configured maximum value is reached, further switching stops. Technical Details A different PBX number must be set for each T-Comfort 930 DSL in a PBX network. This setting can be found in the Web console, in the menu PBX Configuration: System: Settings under the heading System linking.
Page 91 Technical Details PBX Networking Some of the features possible in Q.SIG are not supported by T-Comfort 930 DSL with all their options, for example callback on busy within the Q.SIG network. The call categories defined in Q.SIG (e.g. Emergency Call, Operator, Normal) and the Q.SIG name transmission feature (“user names”) are fully supported.
Page 92: Team Functions
The terminal users, or team members, can thus pick up one another’s calls or telephone each other using the configured keys. Team functions can only be configured on the T-Comfort 630/730/830 and Comfort Pro P 100/300/500 system telephones because only these have the required features.
Page 93 Introduction Team Functions System telephone Number of keys Comfort Pro P 300 with an additional 36 additional keys without a display keypad extension Comfort Pro P 300 TM Up to three of these keypad extensions can be used with a Comfort Pro P 300. Comfort Pro P 500 Nine keys with a display Comfort Pro P 500 with an additional...
Page 94: Team Configuration
Direct call keys, for example, can be configured at a terminal in a conference room to call the secretary. Team Configuration You can create teams and program call keys in the Configurator of the T-Comfort 930 DSL (PBX Configu- ration: Groups and Ports: Upn menu).
Page 95: Executive/Secretary Team
In this example, the executive/secretary team comprises two members: the executive and the secretary. The secretary has one T-Comfort 730 system telephone, and the executive has two, one of which is used as a par- allel telephone in a sofa suite.
Page 96: Three-Member Team
Three-member Team The three-member team described here is an example of a team configuration within a project group, e.g. export sales. Each team member has one T-Comfort 730 system telephone with all call keys programmed as trunk and team keys.
Page 97 Examples of Use Team Functions Miller TrK 10: Miller TK 11: Johnson TK 12: Smith Johnson Trk 11: Johnson TK 10: Miller TK 12: Smith Smith TrK 12: Smith TK 10: Miller TK 11: Johnson Example: three-member team Line Seizure Each team member’s call number, e.g.
Page 98: Unified Team
The unified team described here is an example of a team configuration within a department in which calls are to be managed quickly (e.g. support department). Each team member has one T-Comfort 730 system telephone with all call keys programmed as trunk keys. Miller...
Page 99: Toggle Team
The toggle team described here illustrates how a large number of call numbers can be managed efficiently with the help of team functions. Each team member has one T-Comfort 830 system telephone with all call keys programmed as trunk and team keys.
Page 100 Every call on a trunk key can be transferred to any other party by means of the R key. For more information, refer to the chapter entitled “Consultation, Toggling, Transfer and Conference” in the “T-Comfort 630/730/ 830” and “Comfort Pro P 100/300/500” user guide.
Page 101: Call Queue
If calls are in the queue, a number at the beginning of the second line of the display on the T-Comfort 830 and Comfort Pro P 500indicates how full the queue is. If more than one tele- phone number with a queue is configured on the telephone, the total number of entries are displayed.
Page 102: Activation Of Queues
Call Queue Introduction Queues can be combined with the “forwarding,” “pickup” and “hunt group” functions, for example, in order to configure an enquiry station for an operator. Activation of Queues Queues can be activated on a per user group basis. On delivery the default set, for all preset groups, is off. When using queues, it often makes sense to activate call waiting protection.
Page 103: Pickup
Enquiry Station for an Operator with Two System Telephones The operator switches all incoming calls and can either work on the T-Comfort 830/Comfort Pro P 500 or the mobile terminal, the T-Comfort 830 handset/Comfort Pro CM 300.
Page 104 Incoming calls are routed to the T-Comfort 830/Comfort Pro P 500 manned by the operator, who then puts the calls through. A queue is used so that callers do not get a busy signal. The display on the T-Comfort 830/ Comfort Pro P 500 indicates how many calls there are in the queue.
Page 105: Group Of Three Enquiry Stations
Configure the three T-Comfort 830/Comfort Pro P 500 telephones under PBX Configuration: Ports: U ■ Configure a trunk key with its own telephone number for each of the T-Comfort 830/Comfort Pro P 500 telephones under PBX Configuration: Devices: System telephones.
Page 106 Call Queue Examples of Use If attendants leave the station, they sign off from the hunt group by means of a function key. In contrast to Example 1, further calls do not have to be processed after the sign-off, as the calls are also registered in the queues of the other signed-on enquiry stations.
Page 107: Multi-Company Variant
It is possible to configure the T-Comfort 930 DSL for each company and define the extent to which the features of the system may be used. In brief, the features of the multi-company variant are as follows: ■...
Page 108: Configuring The Multi-Company Variant
(see Allocating Routing Codes starting on page 108). 6. An exchange must be set up for each company so that the T-Comfort 930 DSL can correctly process sta- tuses in which a call should be routed to the exchange (see Configuring the Company Exchange starting on page 109).
Page 109: Configuring And Managing Companies
Configuring and Managing Companies Up to five companies can be configured in the T-Comfort 930 DSL. By default, one company with the name “Company 1” is predefined. All configuration settings, e.g. in the user groups or in the trunk group configu- ration, apply to this predefined default company if not other company has been selected.
Page 110: Assigning Trunk Groups
To be able to correctly transfer incoming calls to the members of the configured companies (the users) via the lines of a certain trunk group of the T-Comfort 930 DSL, each of the available trunk groups must be assigned to one of the companies. This is necessary to be able to transfer incoming external calls to the correct company exchange in cases where the called internal subscriber cannot be reached (“Con-...
Page 111: Configuring The Company Exchange
Working with the Multi-Company Variant All the features of the T-Comfort 930 DSL which the users may already be familiar with from the single- company variant are available in the multi-company variant. These features can be used to the same extent and can be used in exactly the same way.
Page 112: Making Calls Between Companies
Foreign telephone books can only be edited in the Configurator in the Phone Book menu. The number of entries in a company telephone book is unrestricted. The T-Comfort 930 DSL can manage up to 2,000 entries in all telephone books (in the central, personal and company telephone books).
Page 113: Configuring The Pc Software
With a TAPI (Telephony Application Programming Interface) you can operate a CTI application (computer telephony integration). Here, the CTI application uses the services of the T-Comfort 930 DSL with the help of the TAPI driver installed on a Windows PC.
Page 114 In the CTI server box you must enter the DNS name or the IP address of the T-Comfort 930 DSL. Using the […] button you can search for this in the LAN. In the boxes Username and Password you enter the user data of one of the users configured on the T-Comfort 930 DSL.
Page 115: Setting Up Net Capi
With a CAPI driver (common application programming interface) Windows programmes are able to access services and functions of an ISDN card. With a network-based CAPI, the T-Comfort 930 DSL allows the use of ISDN functions also by PCs in which no ISDN card is integrated.
Page 116: Using The Systray Display
Using the Systray Display You can configure a systray display for the T-Comfort 930 DSL to appear in the information area of the Start bar of a workstation. This systray display constantly shows you whether a WAN, a RAS or a Branch connection via ISDN is active.
Page 117: Browser For Telefonie-Assistent And Comfort Pro A Hotel
You can simplify the daily use of the Telefonie-Assistent and Comfort Pro A Hotel Web applications using the Web browser especially adapted for the T-Comfort 930 DSL. Each time the workstation is restarted, this browser program can automatically start and log you in. This means that the applications are always opera- tional and can be accessed using the icon in the information area of the task bar.
Page 118: Setting Up Video Telephony
Configuring the PC Software Setting up Video Telephony Further information can be found in the online help of the browser program. To view this, click the top left corner in the Telefonie-Assistent-browser’s program window on the system menu symbol or on the symbol in the information area of the task bar.
Page 119: Synchronising The Pc Clock
PC with the time of the T-Comfort 930 DSL. Requirements You must enter the time zone so that the T-Comfort 930 DSL can calculate the time of the internal clock back to the GMT (Greenwich Mean Time) required for SNTP: 1.
Page 120: Address Queries Using Ldap
4. Check the function. In the Edit menu, call up the Find: People command. The Find: People dialogue box will then open. 5. In the Look in list, select the entry with the T-Comfort 930 DSL address. Enter a user in the Name input field, Administrator for example. Then click on Find now.
Page 121: T-Sinus 61Data/T-Sinus 620Data On The T-Comfort 930 Dsl
T-Sinus 61data/T-Sinus 620data is connected to the PC via the USB interface and uses the T-Comfort 730 DECT base station to create a connection to the T-Comfort 930 DSL and its network, to the telephone network and to the Internet.
Page 122: Technical Data
T-Sinus 61data/T-Sinus 620data manual. Do not enter the provider data, though. Instead, use the internal number of the RAS access and the user name and password of the T-Comfort 930 DSL user. Detailed information can be found in the Internet starting on page 136 section of the Frequently Asked Questions chapter.
Page 123: Configuration Guide
The Configuration Guide contains a series of flowcharts that will help you to plan the configuration of the T-Comfort 930 DSL and guide you through the necessary settings step by step, focusing on the network set- tings. The individual charts are summarised below: ■...
Page 124: Overview
Configuration Guide Overview Overview Ethernet network Cross-connected (LAN) exists? ethernet cable available? Connect the configuration Connect the configuration Connect the TComfort 930 DSL and PC to the TComfort 930 DSL COM PC to the TComfort 930 DSL LAN the configuration PC to the network port. Generate the Dialup Networking port.
Page 125: Pbx Ports
Configure the sensor telephone numbers for the a door opener)? time groups of the sensor. Do you want to run the Select the Configure the COM GDV at T-Comfort “connection data” interface program? option. Finished Flowchart: Configuring the PBX Ports...
Page 126: Lan
Configuration Guide Do you have a computer Finished network? Assign a name Host name to the TComfort 930 DSL TComfort 930 DSL Do you have a DHCP DHCP takes the settings server in your network? from your DHCP server Ask your network administrator for the Activate the TComfort 930 DSL address range for the RAS accesses.
Page 127: Wan Settings
WAN Settings Configuration Guide WAN Settings Do you have a T-Online account? T-Online Enter your provider's dial-in data. T-Online: Telephone number, Provider-New: Provider, Access identification, T-Online Telephone Number, number, Co-user number User Name and Password and Password Configure T-Online in “NET Configu- Specify the IP address of ration: WAN: Provider”.
Page 128: Ras Settings
Configuration Guide RAS Settings RAS Settings Have you made the network settings for the TComfort 930 DSL? Configure the network - NET Configuration: settings for the Configure the RAS access of the TComfort 930 DSL. TComfort 930 DSL. “NET Configuration: RAS” Status Activate the RAS access. Specify the telephone number for which Telephone number the RAS access should be configured.
Page 129: Branch Settings
Branch Settings Configuration Guide Branch Settings Have you made the network set- tings for the TComfort 930 DSL? Configure the network- NET Configuration: settings for the TComfort 930 DSL. Configure the LAN-LAN connection. “NET Protocol Select between PPP and HDLC transparent. Configuration: Branch” Telephone number local Enter the internal telephone number.
Page 130: E-Mail Function
Configuration Guide E-mail Function E-mail Function Have you made the network settings for the TComfort 930 DSL? Configure the network settings NET Configuration: for the TComfort 930 DSL. Do you want to use e-mail Internet from the Internet? NET Configuration: Configure your Internet access. Has an internal e-mail server been configured in your LAN? No e-mail use...
Page 131: E-Mail Access
E-mail Access Configuration Guide E-mail Access Do you have access to a mail server Mail server in your network or in the Internet? Configure your network/ NET Configuration: LAN Internet access. or NET Configuration: WAN Do you have created mail account polls in the “User Manager: User User accounts accounts”?
Page 132: Frequently Asked Questions
This chapter provides tips and information on how to deal with any malfunctions or faults you may experience with the T-Comfort 930 DSL. Please note: Repairs to the T-Comfort 930 DSL should only be carried out by quali- fied personnel.
Page 133: General/Hardware
T-Comfort 930 DSL may be defective. After restarting the T-Comfort It takes a short while for the T-Comfort 930 DSL to start up. 930 DSL, nothing is indicated on After the restart, check whether the activity LED flashes at a rate of the displays of any connected 10s / 1s.
Page 134: Telephony
Frequently Asked Questions Telephony Telephony It is not possible to make external Check the connection between the NTBA and the T-Comfort calls. 930 DSL. In the Configurator, check whether the external S ports are con- figured correctly (PBX Configuration: S menu): –...
Page 135 User and User groups menus). Some features cannot be used until though the feature has been the system PIN is changed. configured in the Configurator of the T-Comfort 930 DSL. Nothing is indicated on the display You have connected the ISDN telephone to an external S port (RJ- of one of the connected ISDN 45 socket).
Page 136: Dect
Configuration: Ports: U menu). DECT devices is functioning. If multiple T-Comfort 830/Comfort Pro CB 300 base stations are installed, the blinking LED indicates that synchronisation is not fin- ished. The LED of the T-Comfort 830/ You have not registered this DECT device.
Page 137: Lan
T-Comfort 930 DSL? Check the LEDs for the LAN functions of the T-Comfort 930 DSL. The green LAN LED at the top indicates whether the network cable has been properly connected. The red LAN LED indicates whether there is any network traffic on the line.
Page 138: Internet
T-Comfort 930 DSL? In our network the T-Comfort You need a static address assignment for these PCs. Make the 930 DSL dynamically issues the IP appropriate host assignment entries in the Configurator (NET Confi- addresses by DHCP. Can I firmly guration: LAN: Hosts menu).
Page 139 With the T-Comfort 830 handset, the Internet can be accessed either directly via the remote data transfer network or indirectly via RAS access on the T-Comfort 930 DSL. For direct access you can directly dial any provider. Indirect access uses the routing function of the T-Comfort 930 DSL, accompanied by the configured security features, for example.
Page 140: More Questions
User Manager: User Groups menu). For information on the installation of software and on configuring Internet access, refer to the T-Comfort 830 handset’s user guide. More Questions? If you suppose a defect of your telephone line, please contact the service department of your telephony provider.
Page 141: Technical Specifications
Technical Specifications Technical Specifications System data Mains power supply 230 V ~ 50 Hz Rated power Basic module: ..........25 VA Add-on module: ..........80 VA Safety class Permissible temperatures +5 °C to +40 °C stationary, weatherproofed Dimensions (W x H x D) 396 x 390 x 100 mm Weight Basic module and power supply unit:....
Page 142 Technical Specifications ports for system terminals and Basic module: ..........3x T-Comfort 730/Comfort Pro to connect system terminals, CB 300 DECT base stations not DECT- e nabled Add-on module ..........up to 16 x all DECT-enabled; possible interface cards: – 4 x U –...
Page 143 = 5 V... 30 V ≈ Sensor Switched by low AC voltage – Voltage range = 6 V... 24 V Note: The online help provides an overview of the limits that should be observed when configuring the T-Comfort 930 DSL.
Page 144: Index
Configuration examples 65 Adapter Introduction to TCP/IP 66 Audio 47 RAS 69 Upn 46 T-Comfort in a LAN with an IP-enabled server 70 Adapter (expansion module) 24 T-Comfort in a serverless LAN 67 Add-on 49 Configuration guide Analogue a/b ports 36...
Page 145 Index Doorstation equipment add-on card 28 Interface cards (installation) 27 Doorstation equipment interface card 25 Interface cards (overview) 31 DSL 38 Interfaces DSL port 38 PCM 77 DSS1 82 Internet access 74 Costs 74 E-mail 75 E-mail 12 NAT 75 Ethernet connection 24 Web 74 Expansion module 22, 30...
Page 146 Index PBX cascade 61 Q.SIG 82 PBX cascading 77 PBX networking 81 PBX number 88 Remote configuration 59 PC status display 114 Resetting system data 62 Pin assignment Routes 87 Audio adapter 47 ISDN socket 35 Plug-in power supply 29 S0 port 133 Point-to-point connections 84 S0 port pin assignment 36...
Page 147 Index Introduction 90 Team key 91 Unified team 96 Telefonie-Assistent 115 Upn port pin assignment 36 Telephony 132 Upn ports 36 Terminating resistor 34 USB 119 Three-member team 94 Time zone 117 Toggle team 97 V.24 add-on card 29 Troubleshooting 130 V.24 interface card 25 Trunk key 91 Voice mail 42...
Page 148 Index Notes...
Page 149 Index Notes...
Page 150 Index Notes...
Page 152 As of 01.09.2006 Deutsche Telekom AG T-Com, Bereich Endgeräte Postfach 20 00 53105 Bonn...

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