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TallyGenicom 9040 User Manual

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9040/9045N Laser Printer
User Guide

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Summary of Contents for TallyGenicom 9040

  • Page 1 9040/9045N Laser Printer User Guide...
  • Page 2 EPA endorsement of any product or service. Copyright Notice This manual is Copyrighted © 2008 by TallyGenicom. All Rights Reserved. This manual may not be copied in whole or in part, nor transferred to any other media or language, without the express written permission of TallyGenicom.

  • Page 3: Table Of Contents

    Contents 1 Introduction......................1-1 Conventions ............................1-1 Safety Notes ............................1-2 Printer Orientation..........................1-2 2 Getting to Know Your Printer................. 2-1 Components............................2-1 Front View ............................ 2-1 Rear View ............................. 2-2 Internal Components ........................2-3 Turning the Printer On and Off......................2-4 Turning the Printer On ........................
  • Page 4 Understanding Page Counters..................... 3-21 4 Windows Operations ....................4-1 Installing PCL5e and PostScript 3 Drivers ..................4-1 Setting Default Values ........................4-2 Cancelling Printing ..........................4-5 Cancelling a Print Job at the Printer ..................... 4-5 Cancelling Print Jobs at the Computer..................4-5 Accessing the Driver from an Application ..................
  • Page 5 6 Embedded Web Server.................... 6-1 Accessing the EWS..........................6-1 Navigating the EWS ........................... 6-2 7 Networking....................... 7-1 Protocols ............................7-1 Initial Setting of the Printer’s IP Address ................... 7-1 Setting the IP Address through DHCP ................... 7-1 Setting the Network Configuration Manually ................. 7-2 Setting the IP Address through the Embedded Web Server ..........
  • Page 6 10 Clearing Paper Jams .................... 10-1 At the Paper Trays ........................... 10-2 At the Fuser Unit ..........................10-4 At the Toner Cartridge ........................10-6 At the Duplex Module ........................10-8 Duplex at the paper exit ......................10-8 Duplex at the interior of the top cover ..................10-9 At the Offset Catch Tray........................

  • Page 7: Introduction

    Chapter 1: Introduction Thank you for selecting the 9040/9045 Laser printer. The In this Chapter... 9040 prints 40 ppm on Letter paper and 38 ppm on A4 paper. The 9045 prints 45 ppm on Letter paper and 43 ppm • Conventions on A4 paper.

  • Page 8: Safety Notes

    Safety Notes Introduction Safety Notes For your own safety, please read these carefully before using the machine. • Do not place the machine in a hot, humid, dusty, or poorly ventilated environment. Prolonged exposure to these adverse conditions can cause fire or electric shock. •...

  • Page 9: Getting To Know Your Printer

    Chapter 2: Getting to Know Your Printer Components In this Chapter... Front View • Components • Turning the Printer On and Off • Available Printer Drivers • Paper Usage • Loading Paper • Replacing the Toner Cartridge • Power Save Mode •...

  • Page 10: Rear View

    Components Getting to Know Your Printer The maximum paper capacity with all options installed is 1800 sheets of 20 lb. (75 gsm) paper. The label in each paper tray indicates the maximum stacking capacity for certain paper types. Tray 1 Tray 2 Rear View Name...

  • Page 11: Internal Components

    Components Getting to Know Your Printer Internal Components Name Description Paper Stop Raise this when printing on paper larger than A4/Letter size. Toner Cartridge Contains the toner and the photosensitive drum. Top Cover Open this when replacing the Toner Cartridge and removing jammed paper. Fuser Unit Fixes the toner on the paper.

  • Page 12: Turning The Printer On And Off

    Turning the Printer On and Off Getting to Know Your Printer Turning the Printer On and Off Turning the Printer On 1. Press the power switch to the <I> position to turn the power on. Turning the Printer Off 1. Make sure that the printer is not processing a print job. 2.

  • Page 13: Paper Usage

    Paper Usage Getting to Know Your Printer Paper Usage This section describes available paper sizes, paper types, recommended papers, unusable paper, and which paper types and sizes can be used in which trays. NOTE: GSM indicates the weight of a 1 m sheet of paper in grams per square meter.

  • Page 14: Custom Sizes

    Paper Usage Getting to Know Your Printer Custom Sizes In addition to the standard sizes of paper you can use, you can also print on custom size paper from any tray. The custom size paper must meet the following guidelines. •...

  • Page 15: Printing Transparencies

    Paper Usage Getting to Know Your Printer You should set your printer Media Type to Thick1 or any of the other paper types that use Thick1 fuser mode for any paper that is from 106 gsm to 159 gsm. If your paper is 160 gsm to 216 gsm, you should set your printer Media Type to Thick2 or Cardstock.

  • Page 16: Printing Labels

    Paper Usage Getting to Know Your Printer 1. Remove the tray from the printer. 2. Insert the envelopes into the tray. 3. Adjust the paper guides to fit the envelopes. All sizes of envelopes go in all trays with the printing side up, “flap-side down”, and the top of the envelopes toward the right side of the printer.

  • Page 17: Available Paper

    Paper Usage Getting to Know Your Printer Available Paper The following table describes common brands of paper and other media that are supported for this printer. Paper Type Paper Name Weight (gsm) Size Part Number Plain, Pre-Punched, Letter, Color, Pre-Printed Xerox 4200DP 20lb Letter 3R2047...
  • Page 18 Paper Usage Getting to Know Your Printer Paper Type Paper Name Weight (gsm) Size Part Number Postcard Xerox Postcard Premier TCF160 CUT 3R91798A Thick 1, Thick 2, and Thick 3 Xerox Premier200gsm 3R93011 Oxford Index Card 3 by 5 40801 Xerox 65lb Cover Stock Letter 3R3041...

  • Page 19: Unusable Paper

    Loading Paper Getting to Know Your Printer Unusable Paper Using the following types of paper might cause paper jams, malfunctions or damage to the printer. Do not use these types of paper. • Full-color transparencies • Paper that is too thick or thin •...
  • Page 20 Loading Paper Getting to Know Your Printer 2. Remove the lid. 3. If the base plate of the paper tray is raised, push it down. 4. Squeeze the length guide and slide it to the desired paper size. 2-12 User Guide...
  • Page 21 Loading Paper Getting to Know Your Printer 5. Squeeze the right width guide and slide it to the desired paper size. 6. Fan the paper well. 7. Load the paper with the side to be printed facing up and all 4 corners aligned. Make sure the right width guide is correctly aligned with the paper.

  • Page 22: Loading Paper Larger Than A4/Letter Size In The Paper Tray

    Loading Paper Getting to Know Your Printer 8. Replace the lid of the paper tray and firmly close the lid. 9. Firmly insert the tray in the printer. Loading Paper Larger Than A4/Letter Size In The Paper Tray 1. Place the paper tray on a flat surface. 2.

  • Page 23: Replacing The Toner Cartridge

    Replacing the Toner Cartridge Getting to Know Your Printer 4. Grasp the front of the paper tray and extend it until the right and left lock tabs in the paper tray move inwards and lock automatically. 5. Squeeze the length guide and slide it to the desired paper size. 6.
  • Page 24 Replacing the Toner Cartridge Getting to Know Your Printer 1. Open the top cover. 2. Take the Toner Cartridge out of the box and shake it 7 to 8 times as shown in the diagram. 3. Place the Toner Cartridge on a flat surface and pull the seal out horizontally. Note that the seal may offer resistance and a firm pull may be necessary to extract it from the Toner Cartridge.

  • Page 25: Power Save Mode

    Power Save Mode Getting to Know Your Printer 4. Hold the Toner Cartridge by the grip and insert it into the slot inside the printer. 5. Close the top cover securely. 6. Wait for the printer to become Ready. Power Save Mode This printer is equipped with a low power mode to reduce power consumption when it is left idle.
  • Page 26 Understanding Printing Options Getting to Know Your Printer 2-18 User Guide...

  • Page 27: Operator Panel

    Chapter 3: Operator Panel Operator Panel Features In this Chapter... The Operator Panel is located on the front of the printer. It • Operator Panel contains the display, indicators, and push buttons that allow Features you to view and change default printer settings. All •...

  • Page 28: Led Indicators

    Operator Panel Features Operator Panel LED Indicators The LED indicators indicate printer status. The table below explains the LED indicators. Color When Off When On When Blinking Green Printer is NOT Printer is READY START/STOP READY Green Printer is IDLE Printer is ACTIVE (processing Printer is WAITING (a partial ACTIVE...

  • Page 29: Navigating The Operator Panel Menus

    Operator Panel Features Operator Panel Navigating the Operator Panel Menus When you press the MENU button on the Operator Panel, you enter the printer’s menu system. At that point, the first line of the display contains the text “Menu”, indicating that you are in the menu system.

  • Page 30: Printing A Configuration Summary

    Printing a Configuration Summary Operator Panel 1. Pressing the MENU button on the Operator Panel enters the printer’s menu. The first line of the display contains the text “Menu”. 2. Press the NEXT button until the text “Paper Menu” is shown on the second line of the display.

  • Page 31: Operator Panel Menus

    Operator Panel Menus Operator Panel Operator Panel Menus The tables below describe the items available in the Operator Panel. Each item is listed along with the values available for selection. If no values are available for selection, the Value and Default columns are blank.

  • Page 32: E-Forms Menu

    Operator Panel Menus Operator Panel E-Forms Menu The E-Forms menu provides access to stored electronic forms Parameter Value Default Description Print This selection will read the selected file from E-Forms and print it as if it were being received from one of the input ports. Delete This selection will delete the selected disk file or directory from the E-Forms menu.
  • Page 33 Operator Panel Menus Operator Panel Menu Item Value Default Description Media Size Custom Sets the media size for the selected tray. Legal Setting is only available if Auto-Sense is Legal13 Off. Letter Invoice COM9 COM10 Monarch Executive Media Type Plain Plain Set the paper type for a selected tray.

  • Page 34: Interface Menu

    Operator Panel Menus Operator Panel Menu Item Value Default Description Auto Resize On/Off Scale the output of a PS job to the size selected. It does not scale a PCL job. The printer can automatically select the paper that is the closest in size to the paper requested by the printer job.
  • Page 35 Operator Panel Menus Operator Panel Menu Item Value Default Description Mode Bidirectional Bidirectional When set to “Standard”, the parallel port Standard operates as a standard parallel port with no bidirectional capabilities. When set to “Bi-directional”, the parallel port operates in IEEE-1284 mode, supporting “nibble mode”...
  • Page 36 Operator Panel Menus Operator Panel Menu Item Value Default Description DTR On1/Off1 On/Off If On, the DTR signal will reflect the Online/ Offline status. DTR Error On/Off If On, the DTR signal will reflect the Error status. RTS Ready/Busy On/Off If On, the RTS signal will reflect the Ready/ Busy status.
  • Page 37 Operator Panel Menus Operator Panel Menu Item Value Default Description Format Configures how incoming print jobs are Normal scanned for special binary control codes. Binary RAW=no processing Normal = “Adobe Standard Protocol” (ASP) Binary = “Binary Control Protocol” (BCP) When Interpreter setting is Auto Switch and this setting is Raw, the printer will automatically determine the control code method, defaulting to Normal if no codes are...
  • Page 38 Operator Panel Menus Operator Panel Menu Item Value Default Description Netware Frame Auto-Sense, Auto-Sense 802.3, Ethernet II, 802.2 SNAP, 802.2 Netware Mode NPRINTER PSERVER PSERVER Binary PS On/Off When On, the feature allows all binary codes to be processed by the PostScript interpreter. When Off, special binary control codes may be intercepted per the Format item setting.

  • Page 39: Ps Menu

    Operator Panel Menus Operator Panel Menu Item Value Default Description Spooling Start Spooling Destination The spooling feature allows print jobs to be Destination automatically spooled to the Flash memory. This is a diagnostic tool. As the flash memory is limited in size under some circumstances the hard drive may be required.

  • Page 40: Pcl Menu

    Operator Panel Menus Operator Panel PCL Menu The PCL menu allows to set a variety of PCL settings. Items available in this menu are described below Parameter Value Default Description Orientation Portrait Portrait Choose the orientation of the page. Landscape Font Source Internal Internal...

  • Page 41: System Menu

    Operator Panel Menus Operator Panel Parameter Value Default Description Paper Source Tray 1 Varies per tray Set the escape sequence for paper source. Tray 2 Tray 3 Tray 4 Auto-Select Paper Size Executive Varies per size Set the escape sequence for paper size. Letter Legal Statement...
  • Page 42 Operator Panel Menus Operator Panel Menu Item Value Default Description Display Language English English Change the language of the display Francais messages. Deutsch Italiano Espanol Portugal Dutch Danish Norwegian Swedish Greek Polish Russian Turkish Brazil Power Save 3-120 Set the time in minutes since last print before entering Power Save mode.

  • Page 43: Quality Menu

    Operator Panel Menus Operator Panel Menu Item Value Default Description Power On Files Playback Playback Provides access to power on files. See Delete “Power On Files Feature” on page 8-22 Intellifilter Turns the Intellifilter feature on or off. This is a special printer feature that allows customized modification of incoming user data.

  • Page 44: Flash/Disk/Cf Menu

    Operator Panel Menus Operator Panel FLASH/Disk/CF Menu For each installed drive: FLASH, Disk, CF the following menu items are available. The menu only appears on the Operator Panel if the accessory is installed. Items available in this menu are described below Menu Item Value Default...

  • Page 45: Status Information

    Operator Panel Menus Operator Panel Status Information Status information is printed on the Configuration Summary. Category Description Status Info This listing on the Configuration Summary provides the status for each tray’s Paper Type, Paper Size, and capacity used. It also provides Toner status (consumable life tracking). Usage Count displays the current amount of usage of the printer.
  • Page 46 Operator Panel Menus Operator Panel Parameter Value Default Description mDNS SVC Name data entry Model Name plus last 7 digits of MAC (Network) address Current Zone empty Shows the name of the current zone for EtherTalk networking Preferred Zone Allows you to choose from a list of existing zones.

  • Page 47: Understanding Page Counters

    Operator Panel Menus Operator Panel Understanding Page Counters Page Counters are included in Status information. Counter Type Definition Image Counter This counter reflects the number of images (sides) printed for the printer. Toner Page Count This counter reflects the number of pages printed using the installed cartridge. Sheet Counter This counter displays the number of sheets (one sheet equals two sides) the printer has printed.
  • Page 48 Operator Panel Menus Operator Panel 3-22 User Guide...

  • Page 49: Windows Operations

    Chapter 4: Windows Operations This chapter describes features of the Windows Driver. The In this Chapter... driver allows you set default settings for all print jobs as well as print settings for individual print jobs. Similar • Accessing the Driver features may be available in the Operator Panel or EWS.

  • Page 50: Setting Default Values

    Setting Default Values Windows Operations 10. Click Browse… and navigate to: <CD drive>\Drivers\<Language>\<Platform>\<PDL> where: • <CD drive> is the drive letter for your CD drive, typically this is D: • <Language> is: • ENUS is for English drivers • FREN is for French drivers •...
  • Page 51 Setting Default Values Windows Operations The Printer’s configuration window appears. The driver can automatically recognize all the installed options for your printer. To get the installed options, click the Device Options tab and then the Ask Printer button. You can also manually install an option by selecting it from the pulldown and changing its status.
  • Page 52 Setting Default Values Windows Operations The Printing Preferences window appears. 4. Any options set in any tab become your default values. User Guide...

  • Page 53: Cancelling Printing

    Cancelling Printing Windows Operations Cancelling Printing To cancel printing, you can either cancel the print job at the printer or at the computer. Cancelling a Print Job at the Printer Press the CANCEL button then press the Start button on the Operator Panel. Pages being printed at the moment will continue to be printed.

  • Page 54: Accessing The Driver From An Application

    Accessing the Driver from an Application Windows Operations Accessing the Driver from an Application To make changes that apply to documents printed from a specific application, access Printer Properties from the application. NOTE: If there is a conflict between settings in the Operator Panel, Printing Preferences, or Embedded Web Server and printer settings set via your application, the application settings supersede any other setting.

  • Page 55: Navigating The Printer Properties Window

    Navigating the Printer Properties Window Windows Operations Navigating the Printer Properties Window The driver screens are divided in to five groups of functionality as described in the table below. Functions Comments Paper Paper Options Allows you to select number of copies, one Copies or two-sided printing, output destination, 2-sided Printing...

  • Page 56: Saved Settings

    Saved Settings Windows Operations 1. Select the Paper tab within your Printer Properties accessed by right-clicking your printer. 2. Click Printing Defaults. 3. Click OK. Saved Settings As you create groups of settings in your Printer Properties, you can save that group of settings. You can then select that group of settings by the name under which you saved them.

  • Page 57: Collating Copies

    Paper Tab Windows Operations Collating Copies When printing multiple copies of a job, the output can be automatically collated. When copies are collated, they are printed in groups by the print job, not by the page. If you do not select the collate option, your copies will be printed by page.

  • Page 58: 2-Sided Printing/Duplex

    Paper Tab Windows Operations 3. Click OK. 2-Sided Printing/Duplex The printer can automatically print on both sides of paper when the optional Duplex module is installed. See“Paper Types” on page 2-6 for information about what paper cannot be duplexed. To print on both sides of the paper from the your Printer Properties: 1.

  • Page 59: Printing On Special Paper

    Paper Tab Windows Operations Printing on Special Paper The printer can accommodate a variety of special paper such as Transparencies, Envelopes, Labels, Index cards, and Postcards. Each paper type requires some special handling. Prior to inserting the paper into the tray, read the sections in “Paper Types” on page 2-6 for each special paper type.

  • Page 60: Cover Sheet Selection

    Paper Tab Windows Operations 3. Click Custom Size. The Custom Size window appears. 4. Enter the paper parameters. 5. Name the custom size and add it by clicking the Add button. 6. Click OK. 7. Select the saved paper size from the Paper size pulldown. 8.

  • Page 61: Job Offset

    Paper Tab Windows Operations Job Offset The Offset Catch Tray can place sheets in alternate positions to separate one print job from another. This is called job offsetting. When selected, the output position changes after the final sheet of the print job is printed. The next job is offset (shifted a bit) to keep it separate from the previous print job.

  • Page 62: Skip Blank Pages

    Paper Tab Windows Operations If “Load Paper” is the displayed message, the paper may be loaded into any tray. If the paper size being loaded cannot be auto-sensed, then the Operator Panel must be used to configure the paper size. After the paper is loaded, the printer will automatically resume printing. If you want to simply continue printing on the default input tray without checking the paper size requested, press the START/STOP key to resume printing.

  • Page 63: Manual Feed

    Layout Tab Windows Operations Manual Feed Tray 1 can be used for manual feed. You must also set your Printer Properties for manual feed. Tray 1 normally operates in multiple-purpose mode, where multiple sheets can be loaded and printed continuously. In Manual mode, you are prompted to press the Start button for each sheet.

  • Page 64: Booklets

    Layout Tab Windows Operations Enter the X and y axis enlargement and orientation. 5. Click OK. 6. Click OK. Booklets With two-sided printing, you can print a document in the form of a small book. You can use any paper size that duplex printing supports. The printer automatically reduces pages to fit within the booklet parameters.

  • Page 65: Overlay Options

    Layout Tab Windows Operations The Standard Nup window appears. 4. Enter the desired parameters. Select the desired numbers of pages per sheet. Check the box if a page border is desired. Select the page layout option and enter a bind margin. If you wish to scale the pages to a full page size, check Fit to page.

  • Page 66: Watermark

    Image Options Tab Windows Operations 7. Click Print in the print dialog and the document will be printed with the overlay added to every page. Watermark A Watermark is faded text that appears in the background of all pages or only the first page. The text can indicate items that are draft versions, confidential, or other important marking text.

  • Page 67: Quality

    Job Accounting Tab Windows Operations Quality For all Print driver versions, you can adjust quality settings. These include: • Resolution Select 600 dpi for normal printing or 1200 dpi for high quality mode • Toner Save This prints everything with less print density. •...

  • Page 68: Job Options Tab

    Job Options Tab Windows Operations Column Description Duration How long it took the job to print. T (N) Sheet Number of sheets printed from each tray. 600 dpi pages Number of pages printed at this resolution. 1200 dpi pages Number of pages printed at this resolution. Media size Page size printed.

  • Page 69: Walk To Jobs

    Job Options Tab Windows Operations Walk to Jobs You can have a job wait until you go to the Operator Panel to print. To walk to a job: 1. Select the Job Options tab within your Printer Properties. 2. Click Walk to 3.

  • Page 70: Font Substitution

    Job Options Tab Windows Operations Print and Delete is displayed. 3. Use the Next button to select how to print the job. You can choose from Print and Delete, Delete, or Print. 4. Press Select. The available directories in which private jobs are contained are shown. 5.

  • Page 71: Tgforms

    Job Options Tab Windows Operations TGForms TGForms is a firmware-based feature which allows storing a print job up to 20 pages long. The job is stored as a compressed raster image in permanent storage. eForm enables the stored print job to be electronically merged with subsequent print jobs. Enable this feature is using your Printer Properties.
  • Page 72 Job Options Tab Windows Operations 4-24 User Guide...

  • Page 73: Macintosh Operations

    Chapter 5: Macintosh Operations Installing the Driver In this Chapter... The Mac driver is installed by installing the PPD for the • Installing the Driver desired printer. The PPD is located on the installation CD. PPD installation may vary by Mac operating system. •...
  • Page 74 Installing the Driver Macintosh Operations 2. Select Print & Fax from the Hardware menu. 3. Click + to add the printer. 4. Enter a name for the printer. 5. Enter the IP address of the printer in the location field. User Guide...

  • Page 75: Accessing The Driver

    Accessing the Driver Macintosh Operations 6. Select Other from the Print Using pulldown. A browse window is displayed. 7. Browse to the CD to select the desired PPD. 8. Click Open. 9. Click Add. The printer is installed. Accessing the Driver The Driver can be accessed from your application’s Print menu.

  • Page 76: Navigating The Driver

    Navigating the Driver Macintosh Operations Navigating the Driver Driver features and presentation may vary by Mac operating system. In general, the driver provides a group of “always there” option at the top of the driver window and a pulldown of Printer features available towards the middle of the window.
  • Page 77 Navigating the Driver Macintosh Operations Navigation Level 1 Navigation Level 2 Navigation Level 3 Description and Available Items Always there options: Printer Selects the printer with which to print . Presets Selects the presets with which to print. Copies Defines number of copies printed. Collated Turns the collate option on/off.
  • Page 78 Navigating the Driver Macintosh Operations Navigation Level 1 Navigation Level 2 Navigation Level 3 Description and Available Items Scale down only Prints smaller page sizes on the current page size. Checked by default. . Page Order: Determines the order in which pages are printed. Options are: Automatic* default, Normal, and Reverse.
  • Page 79 Navigating the Driver Macintosh Operations Navigation Level 1 Navigation Level 2 Navigation Level 3 Description and Available Items Tray Switching Checked by default Jam Recovery Checked by default User Guide...
  • Page 80 Navigating the Driver Macintosh Operations User Guide...

  • Page 81: Embedded Web Server

    Chapter 6: Embedded Web Server This printer comes with an Embedded Web Server (EWS). In this Chapter... The EWS resides in the printer and requires no installation. The EWS contains access to printer features and presents • Accessing the them as HTML web pages. The changes made via the EWS change the printer settings in the same manner as the •...

  • Page 82: Navigating The Ews

    Navigating the EWS Embedded Web Server Navigating the EWS The First Page of the EWS provides access to broad topics and summary information. Click on the desired topic to access configuration items. NOTE: If there is a conflict between settings in the Operator Panel, Printing Preferences, or Embedded Web Server and printer settings set via your application, the application settings supersede any other setting.
  • Page 83 Navigating the EWS Embedded Web Server The following table defines the structure of the EWS. Some EWS functions require an Administrator Login. The default password is “admin”. Functions that require the Administrator Login are shown in Italics. The items in the EWS mirror the configuration items in the Operator panel.
  • Page 84 Navigating the EWS Embedded Web Server Main Page of Printer Web Site Submenu 1 of Printer Web Site Submenu 2 of Printer Web Site PS Menu Print PS Errors Provides access to the PostScript Manual Feed TO settings: PCL Menu Orientation Provides access to the PCL Font Source...
  • Page 85 Navigating the EWS Embedded Web Server Main Page of Printer Web Site Submenu 1 of Printer Web Site Submenu 2 of Printer Web Site Email Setup Email Server Settings: Provides access to the following SMTP Server IP Address settings which allow the Enable Authentication administrator to set parameters for User Name: (for Authentication)
  • Page 86 Navigating the EWS Embedded Web Server Main Page of Printer Web Site Submenu 1 of Printer Web Site Submenu 2 of Printer Web Site Only appears if User Flash is User Flash Files You can view contents of folder, installed. retrieve files or delete print files.
  • Page 87 Navigating the EWS Embedded Web Server Main Page of Printer Web Site Submenu 1 of Printer Web Site Submenu 2 of Printer Web Site Send File EWS only feature Browse to a file to be sent to the printer. The types of files that are appropriate for sending with this feature are: Print Data files –...
  • Page 88 Navigating the EWS Embedded Web Server User Guide...

  • Page 89: Networking

    Chapter 7: Networking The printer is a fast network capable printer and supports In this Chapter... an Ethernet 10/100 Base-Tx network connection. • Protocols • Initial Setting of the Protocols Printer’s IP Address The following protocols are supported: • Configuring the Driver •...

  • Page 90: Setting The Network Configuration Manually

    Configuring the Driver Networking Setting the Network Configuration Manually You can make changes to the printer’s default network configuration using the Operator Panel. Once the settings for DHCP or IP address are changed, the printer automatically re-initializes. To manually set the printer’s IP address: 1.

  • Page 91: Printer Network Configuration

    Printer Network Configuration Networking Printer Network Configuration The Operator Panel and the Embedded Web Server allow control of many Network configuration settings. Network Protocol Configuration following protocols can be enabled or disabled: DHCP mDNS SNMP IPv6 EtherTalk Netware HTTP Port Number I/O Port Configuration The following I/O ports can be enabled or disabled: Parallel...

  • Page 92: Notifications

    Notifications Networking Notifications Automatic notifications of printer unavailability during printing can be sent in the following ways: SNMP monitoring E-mail configured via the EWS Status Monitor Utility. IP Filtering The purpose of IP filtering is to limit access to the printer to only those Host computers that have IP addresses within IP ranges predefined on the configuration page.

  • Page 93: Ipv6 Implementation

    IPv6 Implementation Networking IPv6 Implementation Specifications The IPv6 implementation conforms to the following IETF documents: RFC 2460: Internet Protocol, Version 6 (IPv6) Specification RFC 2461: Neighbor Discovery for IP Version 6 (IPv6) RFC 2462/4862: IPv6 Stateless Address Auto Configuration RFC 1981: Path MTU Discovery for IP Version 6 RFC 2463/4443: Internet Control Message Protocol (ICMPv6) RFC 2710/3810: Multicast Listener Discovery Version 2 (MLDv2)

  • Page 94: Supported Object Identifiers

    SNMP Networking In an SNMP agent, parameters are arranged in a tree. SNMP uses an Object Identifier (OID) to specify the exact parameter to set or get in the tree. An OID is a list of numbers separated by periods. An OID is a combination of two values. The first value is the OID of the generic object and the second is the instance value, which specifies the particular instance of the object.

  • Page 95: Accessories

    Chapter 8: Accessories The following optional accessories are available for this In this Chapter... printer: • Tray module (A4/ Letter, 550 sheets) • Paper trays • Duplex module • Offset Catch Tray • Memory Expansion Module • Hard Disk Drive •...

  • Page 96: Tray Module (A4/Letter, 550 Sheets)

    Tray module (A4/Letter, 550 sheets) Accessories Tray module (A4/Letter, 550 sheets) NOTE: You can add up to two Tray Modules. NOTE: Tray Modules differ by model and can not be interchanged. Installing/Uninstalling the Tray Module The optional Tray Module (A4/Letter, 550 sheets) is available for this printer. CAUTION: Be sure to switch off the power and unplug the power cord from the outlet before carrying out the operations.

  • Page 97: Installing The Tray Module

    Tray module (A4/Letter, 550 sheets) Accessories Tray module (A4/Letter, 550 sheets) Tray module (A4/550 sheets) Fasteners (four pieces) Paper tray (A4/550 sheets) Installing the Tray Module 1. Place the tray module to be installed at the lowest level on a flat location. NOTE: Proceed to Step 5 if you are installing only one tray module.
  • Page 98 Tray module (A4/Letter, 550 sheets) Accessories 2. Lift up the tray module to be installed at the top level by holding the parts as shown in the diagram. 3. Align the front and back corners of the top and bottom tray modules, and slowly lower the top module so that the guide pins at the 4 corners of the bottom module fit into the holes at the base plate of the top module.
  • Page 99 Tray module (A4/Letter, 550 sheets) Accessories 5. Switch off the power to the printer. 6. Pull out the power cord from the power outlet and then the printer. 7. Remove any paper in the Standard Output Tray (1) and return the Paper Stop to its original position if it’s raised (2).
  • Page 100 Tray module (A4/Letter, 550 sheets) Accessories 8. Pull the paper tray out of the printer. 9. Lift up the printer by holding the recessed areas as shown in the diagram. 10. Align the corners of the printer and the tray modules, and lower the printer gently so that the guide pins at the 4 corners of the tray modules fit into the holes at the base plate of the printer.

  • Page 101: Uninstalling The Tray Module

    Tray module (A4/Letter, 550 sheets) Accessories 11. Insert the fasteners provided into the 2 locations inside and 2 locations at the back of the printer. Insert the fasteners securely. 12. Push the paper tray completely into the printer. Uninstalling the Tray Module NOTE: This procedure explains the uninstalling of two tray modules as an example.
  • Page 102 Tray module (A4/Letter, 550 sheets) Accessories 3. Remove any paper in the Standard Output Tray (1) and return the Paper Stop to its original position if it’s raised (2). 4. Pull the paper tray out of the printer. 5. Remove the fasteners found at the 2 locations inside and at the 2 locations at the back of the printer.
  • Page 103 Tray module (A4/Letter, 550 sheets) Accessories 6. Lift up the printer by holding the recessed areas as shown in the diagram and then remove it from the tray modules. 7. Remove the fasteners found at the 2 locations inside the tray modules and at the 2 locations at the back of the tray modules.

  • Page 104: Paper Trays

    Paper trays Accessories Paper trays Paper tray (A4/Letter, 550 sheets) This Tray Module is interchangeable with the standard Tray 2. Duplex module Install this module to the printer to enable 2-sided printing. CAUTION: Be sure to switch off the power and unplug the power cord from the outlet before carrying out the operations.

  • Page 105: Installing The Duplex Module

    Duplex module Accessories Installing the Duplex Module 1. Switch off the power of the printer. 2. Pull out the power cord from the power outlet and then the printer. 3. Remove the rear cover of the printer after pushing the two tabs as shown in the diagram. Next, remove the connector cover of the printer as shown in the diagram.

  • Page 106: Uninstalling The Duplex Module

    Duplex module Accessories 4. Insert the right and left tabs at the bottom of the duplex module into the holes at the back of the printer and then align the top part of the duplex module with the printer. Ensure that the connector of the duplex module is connected to the connector of the printer.
  • Page 107 Duplex module Accessories 2. Pull out the power cord from the power outlet and then the printer. 3. Loosen the screws at the both ends of the bottom of the duplex module. 4. While supporting the duplex module with your hand, lift the lever at the top left hand side of the duplex module to unlock it and then tilt the top part of the duplex module away from the printer.

  • Page 108: Offset Catch Tray

    Offset Catch Tray Accessories 5. While holding up the duplex module, remove the right and left tabs of the duplex module from the holes at the back of the printer. 6. Push in the cover and connector cover, which were removed during installation of the duplex module, until it clicks into the back of the printer.

  • Page 109: Installing/Uninstalling The Offset Catch Tray

    Offset Catch Tray Accessories Installing/Uninstalling the Offset Catch Tray You can install an optional Offset Catch Tray to this printer. CAUTION: Be sure to switch off the power and unplug the power cord from the outlet before carrying out the operations. Installing the Offset Catch Tray 1.
  • Page 110 Offset Catch Tray Accessories 3. Lift up the second lever from the top left corner of the back of the printer. 4. Open the rear cover. NOTE: Do not touch any parts inside the printer. 5. Loosen the right and left thumb screws as shown in the diagram to uninstall the top cover of the paper exit.
  • Page 111 Offset Catch Tray Accessories 6. Insert the right and left tabs of the Offset Catch Tray into the holes at the top of the printer (1) and put it down to the top of the printer slowly (2). 7. Secure the screws at both ends of the bottom of the Offset Catch Tray. 8.

  • Page 112: Uninstalling The Offset Catch Tray

    Offset Catch Tray Accessories Uninstalling the Offset Catch Tray 1. Switch off the power to the printer. 2. Pull out the power cord from the power outlet and then the printer. 3. Close the stopper and the extension tray of the Offset Catch Tray. 8-18 User Guide...
  • Page 113 Offset Catch Tray Accessories 4. Lift up the second lever (1) from the top left corner of the back of the printer to open the rear cover (2). 5. Remove the screws on both sides of the Offset Catch Tray (1), and while holding up the Offset Catch Tray, remove the right and left tabs from the holes at the top of the printer (2).

  • Page 114: Memory Expansion Module

    Memory Expansion Module Accessories Memory Expansion Module 1. Ensure that the printer power switch is set to the OFF <O> position. 2. Disconnect the power cord from the wall outlet. 3. Remove the side cover from the printer. 4. Remove the inside panel by removing the screws as shown below: 5.

  • Page 115: Hard Disk Drive

    Hard Disk Drive Accessories Hard Disk Drive 1. Ensure that the printer power switch is set to the OFF <O> position. 2. Disconnect the power cord from the wall outlet. 3. Remove the inside panel (see “Memory Expansion Module” on page 8-20). 4.

  • Page 116: Compact Flash (Cf) Card

    Compact Flash (CF) Card Accessories 9. Connect the power cord to the wall outlet.Turn the printer power switch to the ON <I> position. When ready the printer may advise to press the select key to format the hard drive. This has to be done so that the hard drive can be used. The installation of your Hard Disk option in your printer is now complete.
  • Page 117 Power On Files Feature Accessories Power-on files can contain either PCL or PostScript language content. Examples of power-on files include soft fonts, and macro/overlay definitions. The FLASH Card can store a minimum of approximately 2MB of file storage, the hard disk drive storage depends on the size of the drive that is installed in your printer.
  • Page 118 Power On Files Feature Accessories 8-24 User Guide...

  • Page 119: Troubleshooting

    Chapter 9: Troubleshooting This chapter provides information to help you trouble In this Chapter... shoot problems. It explains what to if the printer is not printing at all, is not printing correctly, or if error messages • Poor Print Quality are displayed.

  • Page 120: Poor Print Quality

    Poor Print Quality Troubleshooting Poor Print Quality Paper Is Output Blank or All Black Status Items to check Action Nothing is printed. Is the seal of the Toner Cartridge pulled out? Pull out the seal. Are two or more sheets of paper fed Remove and fan the papers well.
  • Page 121 Poor Print Quality Troubleshooting Status Items to check Action Black spots are printed. Is the correct type of paper used? Load the correct type of paper. Is the Toner Cartridge defective or damaged? Replace it with a new Toner Cartridge. Ensure that you are not printing outside the non printable area.
  • Page 122 Poor Print Quality Troubleshooting Status Items to check Action Shadows are printed Are you using paper that has been left Replace with paper from a new ream. around black filled areas. unwrapped for a long period of time (especially when the humidity is low)? White dots appear in black Is the correct type of paper used? Load the correct type of paper.
  • Page 123 Poor Print Quality Troubleshooting Status Items to check Action Image is printed at an Are the paper tray guides set in the correct Set the length guide and width guide in the angle. positions? correct positions. Image is printed at an unexpected location.

  • Page 124: No Power

    No Power Troubleshooting Status Items to check Action Text is blurred. Is the paper damp? Replace with paper from a new ream. Is the correct type of paper used? Load the correct type of paper. No Power Status Items to check Action There is no power.

  • Page 125: Printing Is Not Clear

    Printing is Not Clear Troubleshooting Printing is Not Clear Status Items to check Action Transparencies are not printed clearly. Are the correct type of transparencies Load the correct type of transparencies. used? Are the transparencies correctly loaded Load the transparencies correctly in the in the paper tray? paper tray.

  • Page 126: Noise

    Noise Troubleshooting Noise Status Items to check Action Strange noise occurs. Is the printer placed on a flat location? Shift the printer to a stable surface. Is the top cover open? Close the top cover tight. Is the paper tray pushed in? Push the paper tray completely into the printer.

  • Page 127: Error Messages

    Error and Warning Messages Troubleshooting Error Messages The table below lists error messages, the possible causes of each error, and the actions required to recover from each error. When Error messages are displayed, the printer stops printing and user intervention is required before printing can continue. Error Message Line 1 Error Message Line 2 Possible Cause...
  • Page 128 Error and Warning Messages Troubleshooting Error Message Line 1 Error Message Line 2 Possible Cause Action ROS Failure Call Service The ROS has failed. Turn the printer off, then turn it on. If the problem reoccurs, contact an authorized Fuser Failure Call Service The fuser has failed.
  • Page 129 Error and Warning Messages Troubleshooting Error Message Line 1 Error Message Line 2 Possible Cause Action JOBLIB Error 03 Press Start JobLibrary private mode Ensure the PIN is entered datastream missing PIN. JOBLIB Error 04 Press Start JobLibrary datastream Ensure the PIN matches or change the attempted to overwrite a Job Name Private job, but PIN did...
  • Page 130 Error and Warning Messages Troubleshooting Error Message Line 1 Error Message Line 2 Possible Cause Action Printing Job printing None Normal Printer Operation Processing Data received None Normal Printer Operation Ready Printer is ready and idle None Normal Printer Operation Resetting Printer has received a None...

  • Page 131: Clearing Paper Jams

    Chapter 10: Clearing Paper Jams When there is a paper jam, refer to the following In this Chapter... procedures and follow the instructions. • At the Paper Trays • At the Fuser Unit CAUTION: Never touch areas labeled as “High Voltage.”...

  • Page 132: At The Paper Trays

    At the Paper Trays Clearing Paper Jams At the Paper Trays 1. Pull the paper tray out of the printer. The paper tray must be pulled out completely. If the paper tray is pulled out halfway and pushed in again, the paper may be damaged. NOTE: If the paper is jammed inside the printer and behind the first level paper tray, pull out both the first and the second level paper trays.
  • Page 133 At the Paper Trays Clearing Paper Jams 3. Remove any paper jammed inside the printer. NOTE: If the printer is installed with the two optional tray modules, examine the interior of all the tray modules. 4. Push the paper tray completely into the printer. 5.

  • Page 134: At The Fuser Unit

    At the Fuser Unit Clearing Paper Jams At the Fuser Unit 1. Remove any paper from the Standard Output Tray. NOTE: If the duplex unit is installed, open the cover of the Duplex module first. See“At the Duplex Module” on page 10-8. 2.
  • Page 135 At the Fuser Unit Clearing Paper Jams 4. Open the cover of the Fuser Unit and remove any jammed paper. If paper is torn, check for any remaining torn pieces of paper. The Fuser Unit is hot. Be careful not to touch it as you can get burned. Make sure that the levers at both ends of the Fuser Unit are returned to the positions they were in before clearing the jam.

  • Page 136: At The Toner Cartridge

    At the Toner Cartridge Clearing Paper Jams 6. Open and close the top cover to clear the Jam message. At the Toner Cartridge 1. Remove any paper in the Standard Output Tray. 2. Open the top cover to clear the Jam message. NOTE: Do not touch any parts inside the printer.
  • Page 137 At the Toner Cartridge Clearing Paper Jams 3. Hold the Toner Cartridge by the grip and pull it out slowly. Then place it on a flat surface. NOTE: To prevent the toner from getting the surface dirty, lay a piece of paper down to place the Toner Cartridge on.

  • Page 138: At The Duplex Module

    At the Duplex Module Clearing Paper Jams NOTE: Do not touch any parts inside the printer. Ensure that the Toner Cartridge is correctly installed. 7. Close the top cover securely. At the Duplex Module Duplex at the paper exit 1. Examine the paper exit and remove any jammed paper. If paper is torn, check for any remaining torn pieces of paper.

  • Page 139: Duplex At The Interior Of The Top Cover

    At the Duplex Module Clearing Paper Jams 2. Open and close the top cover to clear the Jam message. Duplex at the interior of the top cover 1. Lift the lever at the top left hand side of the duplex module to unlock it and open the top cover of the duplex module.

  • Page 140: At The Offset Catch Tray

    At the Offset Catch Tray Clearing Paper Jams 3. Close the top cover of the duplex module to clear the Jam message. At the Offset Catch Tray 1. Open the Offset Catch Tray cover by pulling the tab at the top left of the cover. 2.
  • Page 141 At the Offset Catch Tray Clearing Paper Jams 3. Close the Offset Catch Tray cover. 4. Lift up the second lever from the top left corner of the back of the printer to open the rear cover. 5. Remove any jammed paper. If paper is torn, check for any remaining torn pieces of paper. The Fuser Unit is hot.
  • Page 142 At the Offset Catch Tray Clearing Paper Jams 6. Close the rear cover to clear the Jam message. 10-12 User Guide...

  • Page 143: Windows Utilities

    Chapter 11: Windows Utilities A variety of Windows utilities are available with your In this Chapter... printer. During installation, you can choose to install any of these utilities. If you have not installed a desired utility and • Font and Macro Manager Utility wish to, rerun the installation and select the desired utility.

  • Page 144: Status Monitor Utility

    Status Monitor Utility Windows Utilities Status Monitor Utility The printer Status Monitor utility runs on the Windows XP, Win2K, or Vista system to which the printer is connected via a Parallel, USB, or network port. This utility communicates bi-directionally with the printer to obtain status information about error conditions and status. These conditions are reported using “pop-ups”...
  • Page 145 PCL5 Tray Mapping Utility Windows Utilities To use the program: 1. Select the target printer. The printer must be installed on a Windows system to be a target printer. 2. Enter new tray IDs. 3. Click OK. User Guide 11-3...

  • Page 146: Direct Pdf Utility

    Direct PDF Utility Windows Utilities Direct PDF Utility The printer’s Direct PDF Utility allows you to send a Version 1.3 PDF file directly to the printer without the use of Adobe Acrobat on the host computer and without using the printer driver.
  • Page 147 Index Symbols CF Card 8-22 Clarity 9-7 SNMP Alerts 7-6 Collate 4-9 Collated 5-5 Color 2-6 A4 2-5 Color Matching 5-5 A5 2-5 COM10 2-5 A6 2-5 COM9 2-5 About 1-1 Compact Flash Card 8-22 Access panel 2-1 Components 2-1 Accessing the Driver 4-6 Configuration Summary 3-2, 3-4 Accessories 8-1...
  • Page 148 Hub Link Speed/Duplex Configuration 7-3 Edge to Edge 3-8 E-mail Notifications 4-23 I/O Port Configuration 7-3 Embedded web server 6-1 IEEE 1284 2-2 Envelope 2-6 Image Counter 3-21 Envelopes 2-7 Image Options 4-18 Error 9-8 Indicators 3-2 Error messages 9-8 Info 3-2 Ethernet 2-2 Input tray linking 4-13...
  • Page 149 Loading paper 2-11, 3-4, 4-12 Offset Catch Tray Rear Cover 2-2 Lock tabs 2-15 Offset from GMT 3-18 Low power mode 2-17 On 2-4 Operator Panel 2-1, 3-1 Operator Panel Menus MAC 2-4 Defined 3-5 Mac Driver 5-1 Navigate 3-3 Macintosh 5-1 Optional Duplex Module 2-2 Maintenance Reqd 9-11...
  • Page 150 PDF Utility 11-4 PDLs 2-4 Rear Cover 2-2 Pitch 3-14 Rear view 2-2 Plain 2-6 Reset Printer 3-17 Poor Print Quality 9-2 Resolution 3-17, 4-19, 5-6 Port 3-8 return 3-2 Portrait 4-9 Reverse 4-9 Possible causes 9-8 ribbons 2-11 Postcard 2-6 Right width guide 2-13 Poster Print 4-15 PostScript 3 2-4, 4-1...
  • Page 151 TextEdit 5-5 Two-sided 5-5 Thick 1 2-6 Thick 2 2-6 Unusable paper 2-11 Thick 3 2-6 Usage Count 3-21 Thin 2-6 USB 2-2 Toner Cartridge 2-1, 2-3, 2-15, 10-6 USB Setup 3-13 Toner Low 3-16, 9-8 Utilities 11-1 Toner Page Count 3-21 Toner Save 4-19 Toner Saver 3-17, 5-6 view...
  • Page 152 User Guide...

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