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Touch Dynamic TP4000 Hardware Manual

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THERMAL PRINTER
TP4000
Hardware Manual

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Summary of Contents for Touch Dynamic TP4000

  • Page 1 THERMAL PRINTER TP4000 Hardware Manual...

  • Page 2: Trademark Acknowledgments

    Trademark acknowledgments TP4000: Touch Dynamic TP4000 Notice • All rights reserved. Reproduction of any part of this manual in any form whatsoever, without TP4000’s express permission is forbidden. • The contents of this manual are subject to change without notice.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS 1. Unpacking and Installation ...................1 1-1. Unpacking ........................1 1-2. Notes about Installation ....................1 2. Parts Identification and Nomenclature ..............2 3. Setup ........................3 3-1. Connecting the Interface Cable to the PC ..............3 3-2. Connecting the Interface Cable to the Printer ..............4 3-3.

  • Page 4: Unpacking And Installation

    1. Unpacking and Installation 1-1. Unpacking After unpacking the unit, check that all the necessary accessories are included in the package. Safety Instructions Holding Plate Two Screws Printer USB Cable Power Unit 1-2. Notes about Installation 1. Choose a firm, level surface where the printer will not be exposed to vibration. 2.

  • Page 5: Parts Identification And Nomenclature

    2. Parts Identification and Nomenclature Rear cover Open to replace paper. Do not open while printing. Control panel Features lamps that indicate printer status and a button for operating the printer. FEED button When the printer is online, pressing this button feeds the paper roll. POWER lamp (green) ERROR lamp (red) Lights when the printer is online.

  • Page 6: Setup

    3. Setup 3-1. Connecting the Interface Cable to the PC 3-1-1. USB Cable Connect the USB cable to a USB port on your PC. 3-1-2. Parallel Cable Connect the parallel cable to a parallel port on your PC. 3-1-3. RS-232C Cable Connect the RS-232C cable to a RS-232C port on your PC.

  • Page 7: Connecting The Interface Cable To The Printer

    3-2. Connecting the Interface Cable to the Printer Obtain an appropriate cable that complies with the specifications beforehand. Because the appropriate interface cable differs depending on the system that you are connecting the printer to, contact the dealer that you bought the product from if you are unsure about what cable to use. Before connecting or disconnecting an interface cable, be sure to disconnect the AC adapter’s power cord from the outlet.

  • Page 8: Parallel Cable

    3-2-2. Parallel Cable To connect a parallel cable, follow the procedure given below. 1) Make sure that the AC adapter’s power cord is not connected to the outlet. 2) Connect the parallel cable to the connector on the parallel interface board, and fasten the connector clasps. Parallel cable 3-2-3.

  • Page 9: Connecting The Ac Adapter

    3-3. Connecting the AC Adapter Note: Before connecting or disconnecting the AC adapter, make sure that the printer and all the devices connected to it are turned off. Then remove the power cord from the outlet. 1) Connect the AC adapter to the power cord. 2) Connect the AC adapter to the connector on the printer.

  • Page 10: Turning The Power On

    3-4. Turning the Power On Connect the power cord according to the procedure in section 3-3, “Connecting the AC Adapter”. Turn on the power switch, which is on the left side of the printer. The POWER lamp on the control panel will light. Power switch 3-5.

  • Page 11: Loading A Paper Roll

    3-6. Loading a Paper Roll Use a paper roll that complies with the printer specifications. (See section 3-6-1, “Compliant Paper Roll Specifications”.) 1) Put your fingers in the grooves on either side of the printer, and open the rear cover. Rear cover Groove 2) Load the paper roll into the printer in the direction indicated by the figure, and pull the leading edge of the paper straight...

  • Page 12: Recommended Paper Roll

    3-6-1. Compliant Paper Roll Specifications Paper thickness 65 μm to 85 μm Note: For paper thinner than 65 μm, we recommend settings for only Mitsubishi Hitec F5041 , Nippon Paper Industries TF50KS-E2D and KSP P30023/P31023. Paper width 79.5 ± 0.5 mm 57.5 ±...

  • Page 13: Changing The Paper Width

    3-7. Changing the Paper Width Move the paper roll guide to match the paper roll width. When you change the effective print width (paper roll width), change the printer utility’s memory switch setting. For details, see the printer utility help. * The following procedure is for changing the paper width from 79.5 mm to 57.5 mm.

  • Page 14: Setup Precautions

    3-8. Setup Precautions Caution Symbol These symbols are located near the thermal print head. Because the thermal print head is hot immediately after printing, do not touch it. Static electricity can damage the thermal print head. To protect the thermal print head from static electricity, do not touch it.
  • Page 15  Do not open the printer covers while the printer is printing or cutting.  Do not pull out paper when the printer cover is closed.  If liquid or foreign objects (such as coins and paper) enter the inside of the printer, turn the power switch off, disconnect the power cord from the AC outlet, and consult the dealer that you bought the product from.

  • Page 16: Attaching The Accessories

    4. Attaching the Accessories The following accessories are necessary when mounting the printer to a wall. • Holding plate and two screws 4-1. Attaching the Holder Plate ■ The holder plate is attached to the printer using the included screws and is hooked onto screws that are installed into the wall.
  • Page 17 (2) Attach the holding plate to the printer. Then tighten the two screws that were supplied to secure it in place. (3) Position the printer over the screws, etc., on the wall and then slide it downward to set it in place. After setting the printer in place, check the screws on the wall again to make sure that they are able to support the printer’s weight.

  • Page 18: Troubleshooting

    5. Troubleshooting 5-1. Error Indicators (1) Recoverable errors Check the recovery conditions. The printer can be recovered while maintaining its current status. Error description POWER ERROR Recovery condition Thermal head high Flashes at temperature detection 1-second The printer recovers automatically when the thermal head cools. error intervals Flashes at...

  • Page 19: Preventing And Removing Paper Jams

    6. Preventing and Removing Paper Jams 6-1. Preventing Paper Jams When you set the paper roll into the printer, do not pull out the end of the paper at an angle. Do not touch the paper roll when the printer is printing or feeding paper or before the cut operation has finished completely. Holding or pulling the paper while it is being fed may cause paper jams, improper cutting, or improper line breaks.

  • Page 20: Releasing The Cutter Lock

    6-3. Releasing the Cutter Lock If the auto cutter locks up, restart the printer by turning the power switch off and then back on. A typical locked cutter will be restored when you restart the printer. If restarting the printer does not release the locked cutter, follow the procedure below. Note: Be sure to turn off the printer before performing maintenance on the cutter.

  • Page 21: Maintenance

    7. Maintenance Accumulation of paper dust and dirt may cause the printer to not print portions of characters. To prevent such problems, perform periodic maintenance, such as removing paper dust from the paper transport section and removing the blackened paper dust from the thermal head surface. Note: Turn the printer’s power switch off before performing maintenance.

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