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SAGEMCOM MF5990 User Manual

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TELECOM
MF5990
Agoris M943
User Manual

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Summary of Contents for SAGEMCOM MF5990

  • Page 1 TELECOM MF5990 Agoris M943 User Manual...

  • Page 2: Dear Customer

    MF 5990 - Agoris M943 Dear Customer For your safety and comfort, we urge you to carefully read the chapter safety [ 121] before attempting use. Congratulations on your purchase of a new generation communications terminal. A multifunction device able to fax, print, copy and scan, your machine suits even the most demanding professional requirements.

  • Page 3: Table Of Contents

    MF 5990 - Agoris M943 Table of contents Fax Settings ............27 Defining the machine name and phone number ..27 Fax emission settings ..........28 Fax reception settings ..........30 Dear Customer............ 2 Configuring the fax server (optional) ......32 Rules for using symbols ........2 Advanced fax settings ..........
  • Page 4 MF 5990 - Agoris M943 Poster copy ............... 49 Editing a print task ............ 66 Zoom ................. 50 Deleting a print task ..........66 Simple photocopy..........50 Using a USB memory key ........ 67 Support compatibility.......... 67 Duplex photocopying ..........50 Recommendations for using USB keys .... 67 Photocopy with toner saving ......50 Viewing the content of a USB key......
  • Page 5 MF 5990 - Agoris M943 Graphic presentation ..........88 Precautions for using the machine......123 Activating utilities and applications......88 Precautions for using the touch screen....124 Companion Monitor ..........88 Safety information ..........124 Graphic presentation ..........88 Safety during operation ........... 124 Peripheral management ..........

  • Page 6: Presentation Of The Machine

    MF 5990 - Agoris M943 Presentation of the machine Description of the machine Automatic document feeder (ADF) Paper reception stop Paper adjustment guide Main paper tray Automatic document feeder On/Off button Original document output Secondary paper tray Paper reception stop Toner cartridge access button Fingerprint reader Smartcard reader...

  • Page 7: Control Panel Description

    MF 5990 - Agoris M943 Power cable connection LAN connector LINE 1 In - telephone cable connection Slave USB connector (for PC) LINE 2 In - telephone cable connection Duplex module (depending on the model) Control panel description Description To access the machine's home screen To activate the Send Fax function To activate the Scan Document function To activate the Copy Document function...

  • Page 8: Installation

    MF 5990 - Agoris M943 Installation To activate and configure this option, consult the section Perfume setting [ 24]. Installing the toner cartridge Packaging contents 1 Stand opposite the machine. The packaging contains the components listed below: 2 Press the toner cartridge access button. •...

  • Page 9: Loading Media

    MF 5990 - Agoris M943 1 Remove the paper tray from the machine and place Note it on a flat surface. Make sure you remove the toner cartridge cover horizontally so as not to break it inside the toner cartridge. After removing the cover, do not shake the toner cartridge.

  • Page 10: Loading Paper Format Larger Than A4

    MF 5990 - Agoris M943 Loading paper format larger than A4 6 Fan the paper and even it up on a flat surface to prevent paper jams or skewed prints. The procedure for loading paper described in this section applies to all paper trays in the machine. Note If you are using paper format smaller than A4, see the section Loading paper in the...

  • Page 11: Loading Transparencies Into The Paper Tray

    MF 5990 - Agoris M943 5 Press on the longitudinal paper guide and slide it to the required paper format. Note The loading capacities depend on the paper tray used: - main / additional paper tray: up to 550 sheets of standard paper (80g/m² [22lb]) - secondary paper tray: up to 150 sheets of standard paper (80g/m²...

  • Page 12: Starting Up The Machine

    MF 5990 - Agoris M943 2 Remove the cover from the paper tray. 7 Load the transparencies into the paper tray with the print surface facing up. 3 Press the paper compression flap to lock it. 8 Make sure the transparencies do not exceed the fill limit.

  • Page 13: Initial Configuration Of The Machine

    MF 5990 - Agoris M943 1 Connect one end of the telephone cable to the ma- chine socket and the other to the wall telephone WARNING socket. The power cable is used to disconnect the machine from the power supply. As a pre- caution, the mains power socket must be lo- cated near the machine and easily accessible in the event of danger.
  • Page 14 MF 5990 - Agoris M943 In this section, you will find the initial settings to be 2 Select AUTOMATIC from the options available in configured to be able to use your machine's basic the list. Press OK to confirm the new setting. functions: ...

  • Page 15: Getting To Know The Machine

    MF 5990 - Agoris M943 Getting to know 2 Press the ADDRESS BOOK button. 3 Press the CONTACTS button. 4 Press CREATE. the machine  The upper frame displays the following navigation path: icon Home > ADDRESS BOOK > CONTACTS >...

  • Page 16: Presentation Of The Home Screen And Menus

    MF 5990 - Agoris M943 Presentation of the home screen and menus Button Description STANDBY Press this button to switch the The home screen allows you to access: machine to standby immediately. • machine configuration utilities and menus For more information, consult •...

  • Page 17: Monitoring Of Operations And Communications In Progress

    MF 5990 - Agoris M943 Button Description Label Action in progress LANGUAGE The administrator may define PRINT Printing in progress automatically two preferred languages for REPORT generated by the machine displaying machine menus. (emission report, communication Press this button to switch log) or launched by a user from from one language to the other.

  • Page 18: Inserting Original Documents

    MF 5990 - Agoris M943 Inserting original documents 3 Adjust the paper guides against the document. The instructions for inserting original documents are the same for copies, faxes or scanned documents. Using the flatbed scanner Accepted formats The format of documents for scanning should respect the following conditions: •...

  • Page 19: Logging In On The Machine

    MF 5990 - Agoris M943 • if you have recorded your fingerprint in your user ac- count (see Personalising your user account / Setting Description fingerprint), place your reference finger on the finger- print reader and slide it slowly downwards. Multiple Scan deactivated.
  • Page 20 MF 5990 - Agoris M943 Information Description Email Enter your email address if you Address wish to receive your fingerprint by email. You may then send documents securely from your computer for printing by attaching your fingerprint (see Secure printing [ 60]). Each time your email is changed, the machine automatically sends you your fingerprint if it is...

  • Page 21: Configuring The Machine And The Services

    MF 5990 - Agoris M943 Configuring the • the site will only accept 1 active session per user con- nected. • some operations may be cancelled if they are already machine and the being executed by another connected user. General settings services Date/Time Settings User rights...

  • Page 22: Geographic Settings

    MF 5990 - Agoris M943 Setting winter / summer time By default, when configuring a country, the type of public telephone network to be used in the country concerned is defined automatically. You can activate automatic management of winter and 1 Press MENU.

  • Page 23: Economy Mode Settings

    MF 5990 - Agoris M943 Note Option Description The time before the machine Some operations may prevent the machine switches to standby corresponds from immediately switching to standby. For to the value chosen in the example, if printing is in progress or if the planned standby setting (see machine is accessing data on a USB key.

  • Page 24: Ergonomics

    MF 5990 - Agoris M943 Action Option Description Move the list up 10 parameters at a The 3 parameters are set to YES . time at each press. Each parameter conserves its Move the list down 1 parameter at a previous value.

  • Page 25: Paper Settings

    MF 5990 - Agoris M943 To define the pa- Option Description per format for then... WITHOUT The perfume unit option is the... deactivated. secondary tray 1 Press TRAY 2. LIGHT The perfume unit option is 2 Select the required format activated, with a light diffusion from the list.

  • Page 26: Adjusting Scanner / Printer Margins

    MF 5990 - Agoris M943 Adjusting Scanner / Printer margins Parameters Description / Procedure If you notice an offset between the printer and the FONTS This parameter is used to draw scanner, correct the margins (expressed in pixels) up the set of symbols. The according to the reference paper specified in SETTINGS possible values are between >...

  • Page 27: Default Paper Tray

    MF 5990 - Agoris M943 Fax Settings Parameters Description / Procedure OVERRIDE A4/ YES: This parameter allows a Defining the machine name and phone LETTER document in Letter format to be number printed on A4 paper. NO: This parameter does not Your machine enables you to print the saved number and allow a document in Letter name on all faxes emitted.

  • Page 28: Fax Emission Settings

    MF 5990 - Agoris M943 Fax prefix 4 If you have the dual-line model, press PHONE NUMBER LINE 2 to enter the number of telephone line 2 (L2) on the machine, and enter the dedicated To define the fax prefix: number using the virtual keyboard.
  • Page 29 MF 5990 - Agoris M943 2 Select SETTINGS > COMMUNICATION > FAX > TRANSMISSION > REPORT . Parameter Description / Procedure 3 Select the required report type from the list. Press Emission speed Emission speed of outgoing OK to confirm the new setting. documents.

  • Page 30: Fax Reception Settings

    MF 5990 - Agoris M943 4 Enter the number of copies to be printed by the ma- chine for each document received. Press OK to Parameter Description / Procedure confirm the new setting. Interval between Time between two machine 5 Press MENU to return to the home screen. call backs call back attempts.
  • Page 31 MF 5990 - Agoris M943 To specify the print format of photos received: Note 1 Press MENU. 2 Select SETTINGS > COMMUNICATION > FAX > RECEPTION > PRINT. This menu is only available if a PC is regi- stered on the machine via the PC Kit. 3 Press IMAGE SIZE.

  • Page 32: Configuring The Fax Server (Optional)

    MF 5990 - Agoris M943 4. Define the domain name [ 32]. Parameter Description / Procedure 5. Define the type of emission report [ 33]. Reception speed Reception speed of incoming Activating the fax server documents. If the quality of the telephone line is good To activate the fax server: (suitable, without echo), calls...

  • Page 33: Advanced Fax Settings

    MF 5990 - Agoris M943 Defining the type of emission report 4 Select the type of network required for telephone line L1, PRIVATE or PUBLIC. Press OK to confirm the new setting. You can print out an emission report for communications 5 If you have the dual-line model, press L2 made via the fax server.

  • Page 34: Copy Function Default Settings

    MF 5990 - Agoris M943 Copy function default settings Parameter Available settings 1 Press COPY. QUALITY NORMAL, FINE, SUPER FINE or  The first settings appear on the screen. Use PHOTO OTHER PARAMETERS to access all available CONTRAST -4, -3, -2, -1, 0, +1, +2, +3 or +4 settings.

  • Page 35: Local Network Settings

    MF 5990 - Agoris M943 Local network settings Note You can include your machine in your local network. If the machine is set to automatic configura- tion (see Automatic configuration of the Note Ethernet network), these addresses may be filled automatically by some DHCP servers. Although quite simple, the network settings 1 Press the MENU key.

  • Page 36: Configuring The Sntp Server

    MF 5990 - Agoris M943 Manual configuration of the Ethernet network in Automatic configuration of the Ethernet network IPv4 in IPv6 To manually configure the machine, you must first avail of To configure the machine on the local IPv6 network, the usual information used to configure a peripheral on proceed as follows: the local network (IP address, subnet mask and gateway...

  • Page 37: Configuring The Client Ftp Port

    MF 5990 - Agoris M943 3 Press OK to confirm the new setting. 2 Select SETTINGS > COMMUNICATION > SERVICES > SNMP MANAGER. Once the SNTP function has been activated, you can change the following settings: 3 Make the required adjustments using the proce- dures described below.

  • Page 38: Active Directory Configuration

    MF 5990 - Agoris M943 2 Select SETTINGS > COMMUNICATION > SERVICES > SMTP SERVER. Note 3 To activate / deactivate this function, press ACTIVATION. Select the required status and press To avail of SSL encryption, you need to use OK to confirm the new setting.

  • Page 39: Internet Settings Via The Telephone Line

    MF 5990 - Agoris M943 Internet settings via the telephone You must also configure the email service settings. Have the following connection information to hand: line • email service login • email service password You can configure the machine to connect to the internet •...

  • Page 40: Defining A Reply Address

    MF 5990 - Agoris M943 PC Management Parameter Description SENDER Outgoing email address. Note ADDRESS SERVER SMTP server name or IP address. This menu is only available if a PC is regi- ADDRESS stered on the machine via the PC Kit. PORT Server port number (from 1 to Unregistering a PC...

  • Page 41: Triggering An Aco

    MF 5990 - Agoris M943 Triggering an ACO 4 Select EXPORT.  A file saving window opens. The remote reading operates according to the following 5 Enter the name of the file, the destination directory criteria: and confirm. • number of pages printed; ...

  • Page 42: Importing The Settings From The Integrated Website

    MF 5990 - Agoris M943  The selection window for files to import is dis- Note played on the screen. 4 Use the keys available to filter the file types that The machine's settings are exported in xml can be seen in the selection window: format, to the Root directory \HFXv2\backup on the USB key under the name...

  • Page 43: Activity Counters

    MF 5990 - Agoris M943 The communications log is automatically printed out every 25 communications. However, you can request a Counter Description print-out at any time. Scan to Number of pages scanned and For each direction of communication (incoming and Archive sent to the archive server outgoing), the log saves the following information:...
  • Page 44 MF 5990 - Agoris M943 Menu Description SOFTWARE Software version installed VERSION VERSION Miniboot version installed MINIBOOT OPTIONS Access to options installed on the machine (additional paper trays, etc.) PRINT Printing counters:  activities (see Activity counters [ 43])  consumables (see Consumable status [...

  • Page 45: Creating And Managing User Accounts

    MF 5990 - Agoris M943 Creating and 2 Select SETTINGS > [OTHER PARAMETERS] > RIGHTS MGT. > ACTIVATION. 3 Press ADMINISTRATION. Select the required sta- managing user tus from the list. Press OK to confirm the new set- ting.  Activating user rights management makes the list accounts of functions to restrict accessible.

  • Page 46: Creating A User Account

    MF 5990 - Agoris M943 Function Description / Procedure Ownership Description FAX RECEPTION When automatic printing of CODE 4-digit code generated by the received faxes is deactivated (see machine. This code is unique Secure printing of received faxes and personal. [...

  • Page 47: Modifying A User Account

    MF 5990 - Agoris M943 Deleting a user account Ownership Description Deleting a user account is immediate and leads to: FAX EMISS. Defines the maximum number of • invalid identification (user code and fingerprint no QUOTA faxes that the user account is longer recognized);...

  • Page 48: Printing An Interim Report

    MF 5990 - Agoris M943 Note If the "Admin" user account specifies an email address, the report is also sent by email. If you have administrator rights on the machine, you can perform the following operations at any time: • print out an interim report •...

  • Page 49: Photocopying Documents

    MF 5990 - Agoris M943 Photocopying This mode is only available for the autofeed scanner. documents Your machine allows you to make one or several photocopies. You can also configure numerous settings to make photocopies according to your needs. Choosing the photocopy options correctly Binding Binding means the way printed pages are bound together...

  • Page 50: Zoom

    MF 5990 - Agoris M943 Zoom  The first settings appear on the screen. Use OTHER PARAMETERS to access all available The zoom parameter is used to enlarge or reduce the settings. original document. The zoom value is between 25% and 4 Press DUPLEX.

  • Page 51: Elaborated Photocopy

    MF 5990 - Agoris M943 User rights Note Collated copy Description Access to functions depends on your user option rights. To know which rights you have, con- The printer does not collate the sult your machine administrator. copies of the original document. E.g.: If you make three copies of a Elaborated photocopy 10-page document, page 1 is copied...

  • Page 52: Identity Card Photocopy

    MF 5990 - Agoris M943 Identity card photocopy 8 Place your identity card or other official document against the flatbed scanner glass, as indicated be- low: Cancelling an operation Note You may cancel an operation at any time by pressing The IDENTITY CARD Copy function is used to copy both sides of an identity card or a document such as a driver's license on a sheet of A4 format (original document size...

  • Page 53: Faxing Documents

    MF 5990 - Agoris M943 Faxing 4 To add other recipients, press and specify the second recipient (see previous step). Repeat the documents operation for each recipient to add (maximum 10 contacts or lists of contacts). Note Sending faxes You can delete the last recipient entered by pressing the key.
  • Page 54 MF 5990 - Agoris M943 To select a Quality Description then... recipient... NORMAL Resolution suitable for good quality from the address In the data field Address documents not containing drawings book and/or small details. book, press then:  Select the contact or list of FINE Resolution suitable for documents contacts required from the...

  • Page 55: Deferred Emission

    MF 5990 - Agoris M943 Note To select a then... recipient... If you are using the flatbed scanner, you can from the 10 last scan more than one page. Place the next Press recipients saved. page on the scanner, select NEXT. Select Select the required recipient.

  • Page 56: Stopping An Emission In Progress

    MF 5990 - Agoris M943 Stopping an emission in progress Monitoring fax emissions It is possible to stop an emission in progress whatever the The emission queue contains requests: emission type, but it will differ depending on whether the • currently being sent, emission is to one or several recipients.

  • Page 57: Print Out A Document Awaiting Emission

    MF 5990 - Agoris M943 Note Deleting an emission request is irreversible. 1 Press DELETE.  The faxes are identified by FAX. 2 Select the required emission request and press The selected emission request disappears from the emission queue. Print out a document awaiting emission To print out a document awaiting emission: 1 Press PRINT.

  • Page 58: Printing Documents From A Pc

    MF 5990 - Agoris M943 Printing • to print duplex, define the binding type required: long edges or short edges (see section Binding [ 49]). • specify the orientation of the document to be printed documents from (portrait or landscape) or apply a 180° rotation. •...

  • Page 59: Advanced Tab

    MF 5990 - Agoris M943 • secure printing of the document by associating a 4- This tab allows you to: digit code or a fingerprint. On receiving the print task, • select an overlay to be used. Ensure that the format the machine does not automatically print the docu- and orientation of the overlay to be used correspond to ment.

  • Page 60: Duplex Printing

    MF 5990 - Agoris M943 Duplex printing Note User rights Note If you have a user account, you can save your fingerprint and receive it at your email address. To do so, personalize your user in- Access to functions depends on your user formation (see Personalising your user rights.

  • Page 61: Retrieving/Releasing Secure Prints

    MF 5990 - Agoris M943 3 Click Properties to access the print options. 1 Press the MENU key. 4 Define the print options required for your document 2 Press PRINT QUEUE. (number of copies, paper format, etc.). To be able to identify documents awaiting printing, the 5 Click on the Job Security tab.

  • Page 62: Editing A Print Task

    MF 5990 - Agoris M943 Editing a print task To edit the properties of a print task from the print queue: 1 Press DISPLAY/EDIT. 2 Select the required print task and press OK.  The properties of the selected print task are dis- played.

  • Page 63: Printing Documents Sent By Email

    MF 5990 - Agoris M943 Printing Note documents sent To print documents sent to the machine by email, select the connection type BY ETHERNET. by email Printing Your machine can print documents sent by email. Attached documents in TIFF/JPEG/PDF/TXT format sent This function is limited to documents of format TIFF/ by email to the machine will be printed automatically JPEG/PDF/TXT.

  • Page 64: Sending Documents To The Machine By Email For Printing

    MF 5990 - Agoris M943 2 Press MOBILE PRINT > GET DOCUMENTS to re- Note trieve your print.  The document prints automatically if the print is The machine sends an email to your perso- not secure. nal email address containing an attachment ...
  • Page 65 MF 5990 - Agoris M943 Editing a user 1 Press the MENU key. 2 Press MOBILE PRINT > LIST OF USERS. To edit your user account from the list of users, proceed The list of users with codes appears on the screen and as follows: you can do the following actions: 1 Select the user account you want to edit by press-...

  • Page 66: Cancelling A Print In Progress

    MF 5990 - Agoris M943 Note The type... identifies... print tasks sent from a If you have forgotten the 4-digit code asso- computer with at least one of ciated with the user account to delete, press the following properties: PC HELD Lost Code.

  • Page 67: Using A Usb Memory Key

    MF 5990 - Agoris M943 Using a USB Viewing the content of a USB key When you insert a USB key into the machine, its content memory key is immediately analyzed. The number of files present is displayed and the special menu USB KEY opens. The USB KEY function offers you methods of display and You can connect a USB key to the machine.

  • Page 68: Printing Documents From A Usb Key

    MF 5990 - Agoris M943  The image file selection window is displayed on Cancelling an operation Note the screen.  The left-hand side contains the list of available You may cancel an operation at any time by files. pressing ...

  • Page 69: Saving A Document On A Usb Key

    MF 5990 - Agoris M943 11 To activate toner-saving printing, press TONER 5 To customize the name of the scanned file, press SAVE and select the required status. Press OK to FILENAME. Enter the name using the virtual key- confirm. board (maximum 20 characters).

  • Page 70: Analyzing The Content Of Your Usb Key

    MF 5990 - Agoris M943 13 To activate / deactivate the Multiple Scan option, press MULTIPLE ANALYSIS. Select YES to acti- Description / Procedure vate it or NO to deactivate it (see Using the Multiple To save the settings, see section Scan option correctly [...

  • Page 71: Scanning And Sending Documents

    MF 5990 - Agoris M943 Scanning and Cancelling an operation Note sending You may cancel an operation at any time by pressing documents 1 Insert the document to scan (see section Inserting original documents [ 18]). 2 Press the SCAN key. You machine allows you to scan and send paper 3 Select SCAN TO MAIL.
  • Page 72 MF 5990 - Agoris M943 Note Resolution Description TEXT Resolution suitable for documents You can view the recipient(s) entered by containing text. pressing OTHER PARAMETERS. TEXT AND Resolution suitable for documents 6 Press OTHER PARAMETERS to access the pa- IMAGE containing text and colour rameters you want to change images.

  • Page 73: Scan To Ftp

    MF 5990 - Agoris M943 Scan to FTP Note The Scan to FTP function allows you to scan a document If you have selected the FTP address from in JPEG, PDF or Secure PDF format and place it on an the address book, the settings NETWORK FTP server, for archiving for example.

  • Page 74: Scan To Smb

    MF 5990 - Agoris M943 The document is scanned and saved. It will be placed on Note the FTP server at the next connection to the local network. You can monitor document emissions via the emission Note the password entered, strictly respec- queue (see the section Monitoring document emissions ting the characters, upper and lower case [...
  • Page 75 MF 5990 - Agoris M943 9 To customize the name of the attachment, press FILENAME. Enter the file name using the virtual To select an SMB keyboard (maximum 20 characters). In the event of then... address... an error, use the key to delete a character.

  • Page 76: Scan To Pc

    MF 5990 - Agoris M943 15 If you use the autofeed scanner and your document 4 If more than one computer is registered on the ma- is double-sided, press DUPLEX to activate / deac- chine, a list of available computers is displayed on tivate double-sided scanning of the document.

  • Page 77: Stopping An Emission In Progress

    MF 5990 - Agoris M943 Receiving emails 6 To scan the document in colour, press COLOUR. Select the required option from the list. Press OK to confirm. Emails are automatically received via the local network or 7 To change the contrast, press CONTRAST. Select at each internet connection, if this is configured on the the most suitable contrast for your document from machine.

  • Page 78: Forcing An Emission Request

    MF 5990 - Agoris M943 Print out a document awaiting emission The emission queue allows you to: • Force a request (on standby or rejected) to be sent To print out a document awaiting emission: • Edit the recipient(s) for an emission request (on stand- 1 Press PRINT.

  • Page 79: Address Book

    MF 5990 - Agoris M943 Address book Creating a contact To create a contact: You may build up an address book by creating contacts Cancelling an operation and lists of contacts. You can create up to 500 contacts, Note which can be grouped in 32 contact lists. For each contact or contact list, you can create, consult, You may cancel an operation at any time by edit or delete the content.

  • Page 80: Editing A Contact

    MF 5990 - Agoris M943 4 Press DOCUMENT FORMAT. Select the format Note for documents sent to the contact: PDF or IMAGE. Press OK to confirm. If the machine is connected to a switch- Editing a contact board (PABX), it may be necessary to insert an outgoing prefix followed by a tone pause.

  • Page 81: Creating A List Of Contacts

    MF 5990 - Agoris M943 A list of contacts has the following properties: Action Property Description Add the selected contact to the list. Name The name is used to identify the Remove the selected contact from list of contacts. the list. The name must be unique.

  • Page 82: Printing The Address Book

    MF 5990 - Agoris M943 Printing the address book Exporting the address book to a USB key This function enables you to export the machine's You can print out all entries saved in the address book, address book to a USB key: comprising all existing contacts and lists of contacts.

  • Page 83: Importing The Address Book To The Integrated Website

    MF 5990 - Agoris M943 2 Press ADVANCED FUNCTIONS. Note 3 Press LOAD to access the settings import function and/or the machine's address book. The machine's address book is exported to  The selection window for files to import is dis- the Root directory \HFXv2\backup of the played on the screen.
  • Page 84 MF 5990 - Agoris M943 The import is based on the use of directory cards on which the content of a previous generation address book has been saved. Depending on the number of entries, the content may have been saved on several directory cards. In this case, you must insert the directory cards in the order in which they were saved (from the first to the last).

  • Page 85: Pc Functions

    MF 5990 - Agoris M943 PC Functions Installing the software This section describes the following installation procedures: Introduction • complete installation of the Companion Suite Pro soft- ware; The Companion Suite Pro software allows you to connect • installation of drivers only using the Companion Suite a personal computer to a compatible multifunction Pro software;...

  • Page 86: Installing Drivers Using The Companion Suite Pro Software

    MF 5990 - Agoris M943 Installing drivers using the Companion 7 To continue the installation, you must read and ac- cept the software license proposed. Suite Pro software Switch on your PC. Open an Administration session. 1 Open the CD-ROM drive, insert the installation CD- ROM and close the drive.

  • Page 87: Manual Installation Of The Drivers

    MF 5990 - Agoris M943 10 Select Install Drivers in the list and click on Next. Note If you decide to install the drivers manually, some advanced functions will not be avai- lable. To benefit fully from all the functions of the Companion Suite Pro software, do a complete installation (see Complete ...

  • Page 88: Companion Director

    MF 5990 - Agoris M943 To check that the connection between the PC and the Pro LH2 > Companion Monitor. multifunction machine is OK, run the application Companion Monitor by clicking on the icon on your desktop or from the menu Start > All programmes > Companion Suite >...
  • Page 89 MF 5990 - Agoris M943 3 The list of peripherals detected on the network ap- 7 The following window shows the list of the various pears. Click on Update to update the list. properties of the printer to be installed. Click on Next.

  • Page 90: Displaying The Status Of Consumables

    MF 5990 - Agoris M943 Connection status Option Description The status of the connection between the current PaperPort When a Scan to PC is done from peripheral and the PC is indicated by a colour code. TIFF the peripheral, the document is The following table indicates the possible connections put in TIFF format and saved in statuses:...

  • Page 91: Links

    MF 5990 - Agoris M943 Links 2 If you press the SCAN key on your machine, you will then have to select Scan to PC. The Links tab allows you to access various configuration Note tools from the peripheral's integrated website. If more than one computer is registered on the machine, a list of available computers is displayed on the screen.

  • Page 92: Printing

    MF 5990 - Agoris M943 3 Personalize the advanced scan properties by click- 1 Use the Print command in the File menu of the ap- ing on the link Adjust the quality of the scanned plication currently open on the screen. picture.

  • Page 93: Sending A Fax

    MF 5990 - Agoris M943 Sending a fax If you wish, you can consult your emission request in the outbox. Sending a fax from an application Sending a fax from the hard disk or from the machine This method allows you to send a document created using an office application directly without printing it first.

  • Page 94: Receiving A Fax

    MF 5990 - Agoris M943 The send memory 5 To attach a cover page, select the Cover page tab and check the box With cover page. Select the cover page you want to include in the drop down The send memory allows you to save all the faxes you menu or create a new one.

  • Page 95: Cover Page

    MF 5990 - Agoris M943 Description of the Logs and reports tab Option Description Line number Number of the telephone line to which your machine is connected. Dialling prefix This dialling prefix is automatically inserted in front of the number before a fax is sent on this line.
  • Page 96 MF 5990 - Agoris M943 • Second step: Add the field you want to be displayed Option (B): on the cover page: fax number, comment, subject, etc. 1 Run Companion FAX Manager, select New > Fax As mentioned before, these fields will be completed and select the scanner as the source as indicated below: by the Fax application when the document is sent.
  • Page 97 MF 5990 - Agoris M943 3 Click on Open in the tool bar, switch the file filter to *.fax and go to the directory C:\Program Files\Com- panion Suite Pro LH2\Documents\FAX\Temporary containing the background image you created in the first step. 4 Click on the button Fields in the tool bar.

  • Page 98: Uninstalling The Software

    MF 5990 - Agoris M943 • If you installed the drivers using the Companion Suite Pro software, consult the section Uninstalling drivers Option Description using the Companion Suite Pro software [ 98]. Comments This is an editing window with • If you installed the drivers manually, consult the sec- all the basic functions of a text tion Manually uninstalling the drivers [...
  • Page 99 MF 5990 - Agoris M943 9 Click on OK to confirm the deletion. To remove the scanner driver: 1 Open the window Computer (Start > Computer, depending on the operating system). 2 Select the System Properties tab. 3 Select the Device manager. 4 In the sub-menu Imaging device, selectthe Scanner HFFv2 driver and click on the right button of the mouse.

  • Page 100: Maintenance And Incidents

    MF 5990 - Agoris M943 Maintenance and Cleaning The presence of dust, dirt and paper debris on the incidents external surfaces and inside the printer may hinder its operation. We recommend you clean it regularly. Cleaning the outside of the printer Maintenance Clean the outside of the printer using a soft cloth soaked in mild household detergent.
  • Page 101 MF 5990 - Agoris M943 4 Remove the toner cartridge. 2 Clean the touch screen using a soft, lint-free cloth, with one of the authorised cleaning products. 5 Use a soft, lint-free cloth to dust and clean the in- side of the printer. 3 Gently wipe the surface with a soft, dry cloth until it is dry.

  • Page 102: Replacing Consumables

    MF 5990 - Agoris M943 • the message **PLEASE CLEAN THE SCANNER To clean them, rotate them in the same direction as FEED ROLLER AS DESCRIBED IN THE USER MAN- normal paper feed. UAL, THEN PRESS <STOP>** informs you that the automatic feeder can no longer feed sheets of paper (dust, dirt or debris obstructing the rollers).
  • Page 103 MF 5990 - Agoris M943 2 Press the toner cartridge access button. 7 Insert the toner cartridge into its compartment, pushing it fully in until it engages (last movement downwards). 3 Lift up the flatbed scanner and open the access flap to the toner cartridge.

  • Page 104: Servicing

    MF 5990 - Agoris M943  The machine takes the replacement of this consuma- Administrator rights Note ble into account. Servicing You must have machine administrator rights to access this function. In order to ensure the performance of your machine, the 1 Press the MENU key.

  • Page 105: Considerations For Removing Paper Jams

    MF 5990 - Agoris M943 Considerations for removing paper jams If necessary, remove all paper trays installed in or- der to access the jammed paper. Remember the following indications when you try to remove a paper jam: • If paper jams occur frequently, try using another type of paper, replacing the paper with paper from another ream, airing the pile before inserting it in the printer or turning it over.

  • Page 106: Fuser Unit Paper Jam

    MF 5990 - Agoris M943 4 Close the cover of the duplex module. 4 Open the rear cover. 5 Open and close the access flap to the toner car- WARNING tridge. The fuser unit may reach very high tempe- ratures during operation. To avoid injury, do not touch this zone.

  • Page 107: Toner Cartridge Paper Jam

    MF 5990 - Agoris M943 7 Check that the levers located on the machine's rear 3 Lift up the flatbed scanner and open the access flap cover have returned to their initial position, as illus- to the toner cartridge. trated below: 8 Close the cover of the duplex module.

  • Page 108: Storage

    6 Place the automatic document feeder and the du- follows: plex module into their original plastic and card- 1 Go to the website www.sagemcom.com and down- board boxes with their documents (hardcopies, load the update pack for your machine to your USB CD-ROMs, etc.).
  • Page 109 MF 5990 - Agoris M943 Action BOOT View "BOOT" files. Software View "Software" files. JFFS2 View "JFFS2" files. 7 Browse through the list to select the file you want to update using the keys available: Action Move the list up 1 file at a time at each press.

  • Page 110: Troubleshooting

    MF 5990 - Agoris M943 Troubleshooting The following sections describe problems you may encounter and the corrective actions you can implement to resolve them. Some solutions may require cleaning or replacing certain machine components. If the corrective action suggested does not solve the problem, reboot the terminal before contacting a maintenance technician.
  • Page 111 MF 5990 - Agoris M943 Symptom Possible cause Solution The message A toner cartridge is defective. Replace the defective toner cartridge with a new TONER toner cartridge. CARTRIDGE X The printed pages are highly See the consumable specifications described in NEARLY EMPTY charged with toner.

  • Page 112: Troubleshooting Paper Jams

    MF 5990 - Agoris M943 Symptom Possible cause Solution The paper comes The lever located at the back of out at the back of the terminal is in the incorrect the terminal position. Put the lever down. Troubleshooting paper jams Frequent paper jams in a specific zone mean that this zone requires cleaning, servicing or repair.

  • Page 113: Troubleshooting Print Quality Problems

    MF 5990 - Agoris M943 Symptom Possible cause Solution The jam message The access flap to the toner Open and close the access flap to the toner cartridge. remains displayed. cartridge must be opened and closed to reset the printer. One or several sheets have Check once again the paper path and remove any remained stuck in the printer.
  • Page 114 MF 5990 - Agoris M943 Symptom Possible cause Solution Pale and fuzzy The media used is not Only use compatible media supports (see print compatible (format, thickness, Recommendations for the paper [ 139]). type, etc.). The media used is damp. Check the ambient humidity in the media storage room.
  • Page 115 MF 5990 - Agoris M943 Symptom Possible cause Solution Black spots on the The media used is not Only use compatible media supports (see printed page compatible (format, thickness, Recommendations for the paper [ 139]). type, etc.). The toner cartridge is defective. Remove the toner cartridge and check its condition.
  • Page 116 MF 5990 - Agoris M943 Symptom Possible cause Solution  Image not suffi- The media used is damp. Check the ambient humidity in the media storage ciently fixed room. Remove the loaded media and replace it with dry  Image is easily media.
  • Page 117 MF 5990 - Agoris M943 Symptom Possible cause Solution Creased printed Envelopes may be creased  Open the cover of the duplex module by lifting the envelopes depending on the type used. latch.  Lift up the inner lever on the top left of the ma- chine's rear cover.

  • Page 118: Smart Card Incidents

    MF 5990 - Agoris M943 Symptom Possible cause Solution Printing on The transparencies used are not Only use compatible media supports (see transparencies compatible (format, thickness, Recommendations for the paper [ 139]). lacks clarity type, etc.). The transparencies are not Remove the transparencies from the paper tray and correctly loaded in the paper align their front edges.

  • Page 119: Communication Failure Codes

    MF 5990 - Agoris M943 • cancel the operation by deleting the corresponding request from the emission queue (see section Deleting a document awaiting emission [ 56]). The machine will make 5 automatic call-back attempts. The unsent document is automatically deleted and an emission report is printed with a failure code and the reason why the communication failed.
  • Page 120 MF 5990 - Agoris M943 Code Meaning Reason / Solution Cannot connect to SMTP Cannot connect to outgoing SMTP server, the service is server momentarily unavailable. If the error is systematic, check the internet connection and server parameters. Cannot connect to POP3 Cannot connect to incoming POP3 server, the service is server momentarily unavailable.

  • Page 121: Safety

    MF 5990 - Agoris M943 Safety Safety Instructions Before connecting your machine, check that the mains plug to which you are connecting the machine complies with the indications on the information label (voltage, current, frequency of electricity network) on the machine. This machine must be connected to a single-phase mains power supply.

  • Page 122: Position Of Safety Labels On The Machine

    Certifications in Europe The CE mark applied to this product indicates the declaration of conformity of Sagemcom Documents SAS with the applicable directions of the European Union, as per the dates indicated: 21 October 2009: Directive 2009/125/EC establishing a framework for the setting of ecodesign requirements.

  • Page 123: Location Conditions

    9 March 1999: Directive 1999/5/EC on radio and telecommunications terminal equipment and mutual recognition of conformity. The declaration of conformity can be consulted online at www.sagemcom.com in the "support" section or may be requested from the following address: Sagemcom Documents SAS - Customer service department 250, route de l’Empereur- 92848 Rueil-Malmaison cedex - France...

  • Page 124: Precautions For Using The Touch Screen

    MF 5990 - Agoris M943 • Never try to remove a fixed panel or cover. The machine contains high voltage circuits. Any contact with these cir- cuits may lead to a risk of electric shock. • Never try to modify the machine. This may cause a risk of fire or electric shock. •...

  • Page 125: Handling And Moving The Machine

    MF 5990 - Agoris M943 Warning • Protect the equipment from any humidity (rain, snow, etc.). • Disconnect the mains cable from the wall socket before moving the equipment. When moving the equipment, en- sure that the mains cable does not remain under the machine so as not to damage it. •...

  • Page 126: Handling Toner Cartridges

    MF 5990 - Agoris M943 • To lift the machine, close the manual feeder and take hold of the machine as shown opposite. • Even when an additional paper tray is installed, lift the machine as shown below. Do not take hold of the additional paper tray handle, or the side cover, as you risk damaging the lower paper feeder.

  • Page 127: Packaging

    The international ENERGY STAR® programme aims at promoting the development and awareness of low-consumption office equipment. As an ENERGY STAR® partner, Sagemcom Documents SAS has determined that this product meets the ENERGY STAR® directives in terms of energy savings. Your machine comes with a timer which switches to Energy saving mode after the last copy/print, configured to 5 or 15 minutes depending on the model.

  • Page 128: Ownership

    Registered trademarks Given the permanent evolution in technology, Sagemcom Documents SAS reserves the right to change the technical characteristics indicated for this product at any time, without prior notice, and/or to interrupt the production of this product. Companion Suite Pro is a registered trademark of Sagemcom Documents SAS.

  • Page 129: Reproductions Prohibited

    MF 5990 - Agoris M943 Reproductions prohibited Never print or copy documents whose reproduction is prohibited by law. Printing and copying of the following documents are usually prohibited by law: • bank notes; • cheques; • obligations; • certificates of deposit; •...
  • Page 130 MF 5990 - Agoris M943 or work, and a "work based on the Program" means either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modifications and/or translated into another language.
  • Page 131 MF 5990 - Agoris M943 5. You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License.

  • Page 132: Gnu Lesser General Public License Version 2.1, February 1999

    MF 5990 - Agoris M943 To do so, attach the following notices to the program. It is safest to attach them to the start of each source file to most effectively convey the exclusion of warranty; and each file should have at least the "copyright" line and a pointer to where the full notice is found.
  • Page 133 MF 5990 - Agoris M943 library is modified by someone else and passed on, the recipients should know that what they have is not the original version, so that the original author's reputation will not be affected by problems that might be introduced by others. Finally, software patents pose a constant threat to the existence of any free program.
  • Page 134 MF 5990 - Agoris M943 any change. c) You must cause the whole of the work to be licensed at no charge to all third parties under the terms of this License. d) If a facility in the modified Library refers to a function or a table of data to be supplied by an application program that uses the facility, other than as an argument passed when the facility is invoked, then you must make a good faith effort to ensure that, in the event an application does not supply such function or table, the facility still operates, and performs whatever part of its purpose remains meaningful.
  • Page 135 MF 5990 - Agoris M943 whatever changes were used in the work (which must be distributed under Sections 1 and 2 above); and, if the work is an executable linked with the Library, with the complete machine-readable "work that uses the Library", as object code and/or source code, so that the user can modify the Library and then relink to produce a modified executable containing the modified Library.
  • Page 136 MF 5990 - Agoris M943 distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded. In such case, this License incorporates the limitation as if written in the body of this License. 13.

  • Page 137: Characteristics

    MF 5990 - Agoris M943 Characteristics Device type: professional machine, rapid, operating with all group 3 appliances according to UIT-T recommendations. Physical characteristics Machine Dimensions (excluding options): Width: 505 mm Depth: 571 mm Height: 684 mm Weight: Approx. 38 kg Additional paper tray (2 maximum) Dimensions: 421 x 510 x 143 mm...
  • Page 138 MF 5990 - Agoris M943 Peripheral characteristics Colour depth: 48 bits Optical resolution: 600 dpi Software compatibility: TWAIN, WIA Flatbed scanner format: • Maximum length: A4 • Maximum width: Letter Print media Main paper tray: • Capacity: maximum 550 sheets of standard paper (80 g/m² [22 lb]). •...

  • Page 139: Recommendations For The Paper

    MF 5990 - Agoris M943 Communication Dial type: DTMF Internet - general characteristics Type: PSTN-V34 Communication speed: 33600 bps maximum (V34Fax) Protocol: • TCP/IP/PPP protocols • PAP & CHAP - MD5 C protocols • SMTP/POP3/MIME protocols for emails Connectivity Network port: Ethernet 10 BaseT/100 BaseTx USB port: •...

  • Page 140: Standard / Recycled Paper

    MF 5990 - Agoris M943 Format Main tray Tray Support Duplex Millimetres (inches) and additional secondary 1/3 A4 99.0 x 210.0 (3.89 x 8.3) B5 (ISO) 176.0 x 250.0 (6.9 x 9.8) B5 (JIS) 182.0 x 257.0 (7.1 x 10.1) Envelope Com10 104.7 x 241.3 (4.09 x 9.5) Envelope DL...

  • Page 141: Thick Paper

    MF 5990 - Agoris M943 Note Store media in a room where the tempera- ture is between 10 °C and 30 °C and where relative humidity is between 35% and 85%. Toner does not adhere to damp surfaces. • Coated paper. •...

  • Page 142: Envelopes

    MF 5990 - Agoris M943 Main and additional paper tray Secondary paper tray Orientation Print side facing up Print side facing up Driver Fine Weight 64 to 67 g/m² (17.1 to 18 lb) Duplex See section Which paper formats can be used? [ 139]. Recommendations for use Avoid placing different types of paper (different weights or formats) in the paper tray as this may risk causing paper jams.

  • Page 143: Cards

    MF 5990 - Agoris M943 Main and additional paper tray Secondary paper tray Capacity Up to 290 sheets of labels Up to 100 sheets of labels depending on thickness. depending on thickness. Maximum height 49.4 mm Maximum height 17.5 mm Orientation Print side facing up Print side facing up...

  • Page 144: Index Cards

    MF 5990 - Agoris M943 Main and additional paper tray Secondary paper tray Driver Transparency Weight 64 to 90 g/m² (17.1 to 24 lb) Duplex Not supported Recommendations for use: • Only use transparencies for laser printers. • Only use transparencies for black and white printing. •...

  • Page 145: Page Margins

    MF 5990 - Agoris M943 Marker Description Non printable surface 4 mm (0.157") Surface not guaranteed Surface guaranteed Page margins The margins are defined in the computer application. When the application allows, personalise the margins taking account of the guaranteed printable surface. - 145 -...
  • Page 146 Sagemcom Documents SAS 250, route de l'Empereur 92848 Rueil-Malmaison cedex - FRANCE www.sagemcom.com...

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