Safety And Warranty; Lenovo Web Site (Http://Www.lenovo.com); Help And Service; Using The Documentation And Diagnostic Programs - Lenovo ThinkCentre 3231 User Manual

Safety and Warranty

The ThinkCentre Safety and Warranty Guide that is provided with your computer
contains information on safety, setup, warranty, and notices. Read and understand
all safety information before using this product.

Lenovo Web site (http://www.lenovo.com)

The Lenovo Web site provides up-to-date information and services to help you
buy, upgrade, and maintain your computer. You can also do the following:
v Shop for desktop and notebook computers, monitors, projectors, upgrades and
v Purchase additional services, such as support for hardware, operating systems,
v Purchase upgrades and extended hardware repair services.
v Download the latest device drivers and software updates for your computer
v Access the online manuals for your products.
v Access the Lenovo Statement of Limited Warranty.
v Access troubleshooting and support information for your computer model and
v Find the service and support phone numbers for your country or region.
v Find a Service Provider located near you.

Help and service

This section contains information about obtaining help and service.

Using the documentation and diagnostic programs

If you experience a problem with your computer, see Chapter 6, "Troubleshooting
and diagnostics," on page 65. For information on additional resources to help you
troubleshoot your computer problem, see "Information resources" on page 71.
If you suspect a software problem, see the documentation that comes with the
operating system or software program, including readme files and online help.
Most computers come with a set of diagnostic programs that help you identify
hardware problems. For instructions on using the diagnostic programs, see
"Diagnostic programs" on page 67.
You can also get the latest technical information and download device drivers and
updates from Lenovo Support Web site at:
http://www.lenovo.com/support

Calling for service

During the warranty period, you can get help and information by telephone
through the Customer Support Center.
The following services are available during the warranty period:
v Problem determination - Trained service personnel are available to assist you
accessories for your computer, and special offers.
application programs, network setup and configuration, and custom
installations.
model.
other supported products.
with determining a hardware problem and deciding what action is necessary to
fix the problem.
Chapter 7. Getting information, help, and service
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