Contact Information; Warranty - RainWise IP-100 User Manual

6.3)

Contact Information

RainWise Inc.
18 River Field Road, Trenton, ME 04605 USA
Phone: (207) 288-5169
Online: http://www.rainwise.com/
Contact Form: http://www.rainwise.com/about/contact
7)

Warranty

RainWise, Inc. warrants RainWise, Inc. manufactured IP-100 products against defects in
materials and/or workmanship for a period of 2 years from the date of purchase and agrees to
repair or replace any defective product without charge. Equipment supplied by RainWise but not
manufactured by RainWise is covered by the particular warranty of that manufacturer.
IMPORTANT: This warranty does not cover damages resulting from accident, misuse or
abuse, lack of reasonable care, the fixing of any attachment not provided with the product or
damage due to a lightning strike. RainWise, Inc. will not reimburse for take-down or installation
charges. RainWise, Inc. will not pay for warranty service performed by a non-authorized repair
service and will not reimburse the consumer for damage resulting from warranty service
performed by a non-authorized repair service. No responsibility is assumed for any special,
incidental or consequential damages.
To return a unit under this warranty, call (800)762-5723 within the continental US or (207)288-
5169. The service department will document the need for repair/replacement and arrange such.
Shipping costs from the customer to RainWise are borne by the customer, RainWise will cover
return shipment. It is the customer's responsibility to see that the unit is properly packed,
preferably in the original box, because damage occurring during return shipment is not covered
by this warranty.
NOTE: No other warranty, written or oral, is authorized by RainWise, Inc. This warranty gives
you specific legal rights, and you may also have other rights, which vary from state to state.
Some states do not allow the exclusion of limitation of incidental or consequential damages, so
the above exclusion and limitations may not apply to you.
RainWise IP-100 Users Guide
2014 Revision
Toll Free: (800) 762-5723
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