Related Service Information; Restoring The Factory Contents By Using Product Recovery Discs - Lenovo 3000 N500 Hardware Maintenance Manual

Related service information

This chapter presents following information:
v "Restoring the factory contents by using Product Recovery discs"
v "Passwords" on page 32
v "Power management" on page 34
v "Symptom-to-FRU index" on page 36

Restoring the factory contents by using Product Recovery discs

When the hard disk drive is replaced because of a failure, no Product Recovery
program is on the new hard disk. In this case, you must use the recovery disc for
the computer. Order the recovery disc and the hard disk drive at the same time so
that you can recover the new hard disk drive with the preinstalled software when
they arrive. For information on which disc to order, see "Recovery discs" on page
107.
To install the factory contents by using Product Recovery discs, do the following:
© Copyright Lenovo 2008
Service Web site:
When the latest maintenance diskette and the system program service diskette
become available, they will be posted on http://www.lenovo.com/spm
Note: The recovery process might take up to 2 hours.
1. Make the optical drive the first start up device in the startup sequence.
2. Insert the bootable Rescue and Recovery Startup disc into the optical drive,
and then start the computer.
3. In the Rescue and Recovery workspace, complete the following procedure:
a. When the Rescue and Recovery workspace opens, click Continue on the
Welcome window and then click Restore your system.
b. When a message about accessing a USB device is displayed, click OK.
c. In the initial window of the "Restore your system" wizard, select Restore
my hard drive to the original factory state and click Next.
d. In the next window, select I do not want to save any files and click Next.
e. A warning opens not to turn off the computer during the recovery process.
Click OK.
4. When the Product Recovery window opens, click OK.
5. The Terms and Conditions window opens, select I accept these terms and
conditions and then click OK.
6. After the files necessary for the product recovery are copied from the Rescue
and Recovery Startup disc to the hard drive, the system restarts automatically
and boot back into Rescue and Recovery. Remove the disc and turn off the
computer.
7. Turn on the computer to continue the recovery process.
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