Sony Trinitron KV-32XBR48 Operating Instructions Manual page 40

Troubleshooting (continued)
TV is fixed to one channel
• Try turning CHANNEL FIX off.
(see "CHANNEL SET UP" on page 26)
• Use AUTO PROGRAM to add receivable
channels that are not presently in the TV
memory. (see "CHANNEL SET UP" on page
26)
Double images or ghosts
• Use a highly directional outdoor antenna or a
cable (when the problem is caused by
reflections from nearby mountains or tall
buildings).
Cannot operate menu
• If the item you want to choose appears in gray,
you cannot select it. Press TV/VIDEO
correctly.
The electronic console doors do not operate
properly (KV-35XBR88 only)
• Make sure the AUTO ACCESS switch is set to
ON.
• Remove any dirt or dust from the ultrasonic
sensor.
• The clothes you are wearing may be absorbing
the ultrasonic waves emitted by the sensor.
Try passing a different type of surface before
the sensor.
Cannot receive any channels when using
cable TV
36
• Make sure CABLE is ON in the SET UP menu.
(see "CHANNEL SET UP" on page 26)
• Use AUTO PROGRAM to add receivable
channels that are not presently in TV memory.
(see "CHANNEL SET UP" on page 26)
Cannot gain enough volume when using a
cable box
• Increase the volume at the cable box. Then
press TV (FUNCTION) and adjust the TV's
volume.
TV malfunctions when using the S-Link
function
• Make sure the TV's power cord is connected
securely to the wall outlet.
• Check the S-Link connection. (see "Using the
S-Link function" on page 11)
INDEX does not display all available channels
• Make sure CABLE is ON in the SET UP menu.
(see "CHANNEL SET UP" on page 26)
• Use AUTO PROGRAM to add receivable
channels that are not presently in the TV
memory. (see "CHANNEL SET UP" on page
26)
FAVORITE CHANNEL does not display your
choices
• Verify that MODE is set to MANUAL in the
FAVORITE CHANNEL menu. (see "Setting
FAVORITE CHANNEL manually" on page 28)
The CUSTOMIZED MENU does not appear
when you press MENU
• Verify CUSTOMIZE is set to ON in the
CUSTOMIZED MENU window. (see "Creating
or changing a CUSTOMIZED MENU" on page
31)
• If no items are selected in the CUSTOMIZED
MENU, CUSTOMIZE is set to OFF
automatically. (see "Creating and changing a
CUSTOMIZED MENU" on page 31)
Some video sources do not appear when you
press TV/VIDEO
• Ensure that VIDEO LABEL is not set to SKIP.
(see "VIDEO LABEL" on page 27)
Recording through MONITOR OUT does not
function properly when recording in PIP or
P&P mode
• MONITOR OUT will not record both images in
PIP or P&P. Only the main picture will be
recorded.
• If you are recording the main picture and you
switch to the sound of the sub picture using the
AUDIO button, the main picture will be
recorded with sound from the other program.
To reset the TV to factory settings
• First, turn the TV on. Then, while pressing the
RESET button on the remote control, press the
POWER button on the TV. The TV will turn
itself off, then back on. When the TV turns on
again, all settings will be reset, and the EASY
SETUP GUIDE will appear.