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Troubleshooting
Problem
The instrument does not turn on.
The instrument turns itself off
after a period of inactivity.
The instrument is turned on,
however no sound is produced
when the keys are played.
The sound distorts when playing
at very loud volume levels.
The pitch or sound quality with a
specific piano timbre is odd.
The pedals are unreliable or do
not function at all.
When depressing a pedal, the
pedal board flexes and is not
firm.
The
top
18
notes
keyboard sustain for longer than
neighbouring notes, even when
the damper pedal is not pressed.
The instrument is connected to
the computer using a USB cable,
however the software does not
respond to key presses.
The volume level is different
between piano keys.
Check that the power cable is firmly attached to the instrument,
and connected to an AC outlet.
Check that the 'Auto Power Off' function is not enabled.
Check that the MASTER VOLUME slider is not set to the lowest
position.
Check that a pair of headphones (or headphone adaptor plug) are
not connected to the PHONES jack.
Check that Local Control is enabled in the MIDI Settings menu.
Check that the MASTER VOLUME slider is set to an appropriate
level, reducing the volume if excessive distortion is heard.
The CA17 digital piano attempts to reproduce the rich variety of
tones created by an acoustic grand piano as accurately as possible.
This includes damper resonances and other subtle effects that
contribute to the overall piano playing experience.
While these additional effects are intended to enhance the realism
of the instrument, it is possible to reduce their prominence, or
disable them altogether using the sound settings.
Check that the pedal cable is firmly connected to the instrument.
Check that the pedal support bolt is fully extended.
of
the
This is the correct behaviour, and intended to reproduce the
undamped notes (typically the top two octaves) of an acoustic
grand piano.
Check that a USB MIDI driver is installed on the computer.
Check that 'USB Audio Device' or 'KAWAI USB MIDI' is selected in
the software's input/output device settings.
Using the User Key Volume Settings, adjust the volume of the key
which makes you feel uneasy.
Possible Cause and Solution
Page no.
p. 11
p. 39
p. 11
p. 11
"CA17 MIDI
Settings
Manual" p. 4
p. 11
p. 32
p. 35 - 38
p. 49
p. 11
—
p. 42
p. 42
p. 44
43
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