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Tiandy IP Speed Dome Camera User Manual

High definition intelligent ir ip speed dome camera
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High Definition Intelligent IR
IP Speed Dome Camera
User's Manual

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Summary of Contents for Tiandy IP Speed Dome Camera

  • Page 1 High Definition Intelligent IR IP Speed Dome Camera User’s Manual...

  • Page 2: Table Of Contents

    Content Chapter 1 Precautions............... 3 Chapter 2 Structure ................5 Chapter 3 Functions Description ............6 Chapter 4 Installation Guide .............. 8 Chapter5 Network Setup ..............17 Chapter 6 Menu Settings ..............54 Chapter 7 Specifications ..............81 Chapter 8 Simple Problem-solving Methods ........82 Chapter 9 After-sales Service ............

  • Page 3: Chapter 1 Precautions

    Chapter 1 Precautions ● Please read this manual carefully before installation. Note: the speed dome uses AC/DC24V power supply, and take out the dome body with power on is not allowed. ● Handle with care In transportation and storage process, we need to prevent stress, such as severe vibration, and immersion to avoid any damage to the product.
  • Page 4 will cause unrecoverable damage to the camera CCD. ● Maintenance with care It is advised to avoid collision or vibration. Do not use strong or abrasive detergents to clean the dome body. When cleaning up dirt, use dry cloth. If dirt is uneasy to remove, swab with a neutral detergent.

  • Page 5: Chapter 2 Structure

    Chapter 2 Structure Front view Side view...

  • Page 6: Chapter 3 Functions Description

    Chapter 3 Functions Description 3.1 Features 1. Built-in Decoder ● 1.3M HD IP Speed Dome（18x）support 720P 25/30fps output. ● 1.3M HD IP Speed Dome（30x）support 720P 25/30fps output. ● 2M HD IP Speed Dome（20x）support 1080P 25/30fps output. ● Support English menu ●...

  • Page 7: Function Instruction

    3.2 Function Instruction ● Focus/Rotate Auto Match Speed Dome can auto adjust pan and tilt rotation speed depending on the focus distance. ● Preset Position Setting and Calling Preset function means the speed dome can memory current pan/tilt angel, focus, zoom, ect.

  • Page 8: Chapter 4 Installation Guide

    Chapter 4 Installation Guide 4.1 Preparation 1. Tools: Please prepare the necessary tools according to specific situations 2. Check installation space and address Check the space is enough to install the speed dome. The wall must be thick enough to install the expansion screws and can bear 4 times the weight of the dome camera itself.
  • Page 9 1：Wall mount and dimension: 139 163 Ø45 Ø9 Wall Mount Bracket Dimension 2：Pedant mount and dimension: Ø45 Ø118 Ø90 Ø9 Pedant Mount Bracket Dimension...
  • Page 10 3：External corner and dimension 139 164 External Corner Bracket and Dimension 4：Pole mount and dimension: 139 165 Pole Mount Bracket and Dimension...
  • Page 11 4.3 Interface Instruction Speed Dome and Bracket Interface Dimension...

  • Page 12: Installation Procedures

    Speed Dome and Bracket Interface Perspective Picture 4.4 Installation Procedures （Take Wall Mount as Example） 1. Install bracket with firmware...
  • Page 13 2、Lock the screws 3. Select the installation position and make circles positioning. 4. Punch on the positioning...
  • Page 14 5. Fixed tube expanding screw 6. Connect with speed dome 7. Lock the carabiner and screws...
  • Page 15 4.5 External Cable Connection Instruction The speed dome adopted 800mm lead wire, including: power, control (Internet), audio input, audio output, video, alarm input, alarm output and RS485 cables, and RS485 is reversed cable. Connection interface and cable colors are as following: Video Cable：...
  • Page 16 Power Cable：AC/DC24V; RS485：485AB is reversed cable; Audio Cable： Audio input and output can connect mic and speaker; Alarm Cable：Connect external alarm devices; Note：please refer to labels on the cables...

  • Page 17: Chapter5 Network Setup

    Chapter5 Network Setup ● Operation Requirement This system is advised to operate in the Windows XP operating system. In order to use and operate the system better, Please make sure below items setup or install correctly after this system installation. 1.Monitor resolution setup to: 1024x768 or more, color setup to Color (32 bit).

  • Page 18: As Figure

    Fig. 5.1 Fig. 5.2 2.“Security-Local Internet-Custom setting”, take relative ActiveX controls and plug-ins setting to “Enable” 3.If you use Windows XP, that would add IP address of Network Video in “trust sites” (as figure 5.3): “trust sites”, input IP address, such as: http://192.168.1.2,and canceling “Require server verification (http:) for all sites in this zone”.

  • Page 19: As Figure

    【Suggestion 2】:Use IE8 1.Open IE, Internet Zone- Modify configuration of ActiveX in Security setting, click “Prompt” of unsigned ActiveX as figure 5.4: Fig. 5.4 2.Open IE8, and then log on. Please operate the ActiveX when it shows safety warning as figure 5.5. Fig.
  • Page 20 Fig. 5.6 【Notice】 :It is suggested that the setting above mentioned should be return to safe level for your IE’s safety. ● System Log-on Ensure the PC and network video equipment’s IP address in the same network segment: etc. PC is 192.168.1.1, and network video equipment is 192.168.1.2. Open IE, inputting the IP address in address bar.
  • Page 21 Fig. 5.7 Input the User Name and password in the logon window on the right: Admin/1111 (correct case). It’ll link the picture after clicking “logon”. (As figure 5.8) Fig. 5.8 【Notice】: If video cannot display correctly, it is suggested to install ActiveX as < IE Setting>...
  • Page 22 Fig. 5.9 Choose different protocol type and set device address to control different devices. Protocol（Fig 5.10）: [Protocol]: Contains the following Protocols: PTZ_PELCO_D, PTZ_PELCO_P, PTZ_TC615_P, DOME_PELCO_D DOME_PELCO_P. [Protocol state]: Automatic identification. [Address]: You can manually enter the address of the front-end fixed point device, the effective address range: 1 to 255.
  • Page 23 Fig 5.12 Fig 5.13 PTZ control (Figure 5.12): [SPEED]: manually adjust the rotation speed of the PTZ, adjustable from 0 to 100. Eight-way control button, control PTZ movement in eight directions, the middle button in the eight-way control button is automatically scan button, click this button, the PTZ will rotate &...
  • Page 24 Common settings [Channel Num]: the channel selection of the multi-channel network video equipment, such as: 4-channel network video server has 4 channels. [Set video cover area]: Check to set the video occluded region, including with the mouse to take effect after the area you want to block as shown in Figure 5.15 Figure black area in the upper-right corner of the block part of the picture, click on the Clear area back to normal as shown in Fig 5.16.
  • Page 25 Video Param (Figure 5.18) Fig 5.18 [Video Quality: You can choose the video quality grade: best, better, good, average, poor. Frame Rate: PAL standard, 1, 5, 10, 15, 25 frame rate are optional. Stream types: type "pure video" or "audio video” can be selected. Prefer Mode: “frame rate"...
  • Page 26 Audio parameters (Figure 5.19) Fig 5.19 Audio encoder: ADPCM_DIV4, G711_A G711_U Audio Sample Rate: 8K, 32K, 48K Video encryption (Figure 5.20) [Encryption Type]: Contains None and AES, [Encryption password]: password required [Password Confirm]: same as above...
  • Page 27 Fig 5.20 PTZ Setting (Figure 5.21) Fig 5.21 [COM]: Use the serial number selection...
  • Page 28 Baudrate: 300, 2400, 4800, 9600, 19200, 38400, 115200 common baud rate optional Check digit: no test, odd test, even test optional. Data bits: 7, 8 optional Stop bits: 1, 2 optional. Work mode: protocol mode, transparent channel optional 【Channel number: Select the channel number [COM]: Select the serial number Device type: PTZ_PELCO_D, PTZ_PELCO_P, PTZ_TC615_P, DOME_PELCO_D, DOME_PELCO_P optional...
  • Page 29 OSD (Figure 5.23) Fig 5.23 Channel name: superimposed channel name can be set in English and Chinese, can be set up to 32 English characters or 16 Chinese characters set up; does not support null character. Superimposing type: you can choose not superimposed, date, time, channel name, date, time + channel name.
  • Page 30 Additional characters superimposed (Figure 5.24) Fig 5.24 Input additional characters need to superimpose in the box, by tick-defined coordinate, you can self-define the position of the additional characters. OSD color (Figure 5.25) OSD type: channel name, date, additional character overlay. OSD color: white, black, red, green, and blue.
  • Page 31 Fig 5.25 Alarm settings The motion alarm (Figure 5.26), check the "enable" box. Fig 5.26...
  • Page 32 [Channel Num]: select an existing alarm channel number in the view of the area, you can use the mouse to select the motion alarm area, otherwise defaulted full-screen; you can also drag the scroll bar to set up the sensitivity. Arming: You can select Monday, Tuesday ...
  • Page 33 number. Port alarm (Figure 5.28), check the "enable" box. Fig 5.28 In port: Select the alarm input port number. Mode set: optional closed-circuit alarm, open circuit alarm. Out port: Select the alarm output port number. Mode set: optional closed-circuit alarm, open circuit alarm. Arming: You can select Monday, Tuesday ...
  • Page 34 [Link channel]: select an existing linkage alarm channel. [Link PTZ Type]: optional no link, preset position, pattern tour etc. [Number]: If you set the linkage PTZ preset, cruise path etc. set up the corresponding number Fig 5.29 Alarm Server (Figure 5.30) [Alarm server]: set up the alarm server address [Port]: Set up the alarm server port number [COM server]: set the serial port server address...
  • Page 35 Fig 5.30 Email Alarm (Figure 5.31), check the "Email Alarm Enable” box. Fig 5.31 [SMTP server]: Set the e-mail address of the SMTP server.
  • Page 36 [SMTP port]: Set the mail SMTP server port number. Email account: Set up e-mail login user name. [Email password: set up the email login password. Email mode: set up a email SMTP server login mode, optional off, plain, cram-md5, digest-md5, gssapi, external, login, ntlm. [Main e-mail Address]: set up the primary address to send, also can be set up the rest of the three email addresses.
  • Page 37 Fig 5.33 Registration Center (Figure 5.34) User name / password: the default value is QQ / QQQQ. [Server name]: The default value is NVSS-80, fill in the domain name registered on the DNS server. [IP1]: domain name server IP address. Port: fill in the default value 6004.
  • Page 38 5.34 DDNS (5.35), check the "DDNS Enable" box. How to use: Login www.3322.org, register users. And add XXX.3322.org, where XXX is the name of the user-defined, mapped server used to bind the need. Enable the network video server dynamic domain name resolution, fill out the option as below: [Server domain]: fill in the domain name registration in www.3322.org XXX.3322.org.
  • Page 39 Fig 5.35 PPPoE (Figure 5.36) Select "PPPOE Enable", fill out the required information, then click “Set”. Fig 5.36...
  • Page 40 FTP (Figure 5.37) FTP server url: fill in the actual FTP server address [FTP service port] fill in the corresponding server port number. Path: the path to fill in the corresponding server. [Username] : fill in the user name of the corresponding server. Password: fill in the corresponding server login password.
  • Page 41 Picture 5.38 External storage SATA（see picture 5.39） Picture 5.39...
  • Page 42 【device no.】 ：select device number 【status】 ：display device status 【usage】 ：select what the disk is used for Also you may choose part number, disk space and free space USB/SD（see picture 5.40） Picture 5.40 【device no.】 ：select device number 【status】 ：display device status 【usage】...
  • Page 43 Picture 5.41 Record policy（see picture5.42） Picture 5.42 Including alarm record, timing record and manual record...
  • Page 44 【channel】 ：select available channel number 【record status】 ：select suitable record status 【date selection】 ：set date of existing record or if select timing record you can set recording period through that. 【disconnect record】 ：set if record or not in disconnection condition. Pre-recorded alarm（see picture 5.43）...
  • Page 45 Picture 5.44 Snapshot settings（see picture 5.45） 【channel number】 ：select available channel number。 【timer capture】 ：enable timer snapshot 【interval】 ：set time interval of snapshot Also can enable capture linkage by checking associated with FTP and Email...
  • Page 46 Picture 5.45 Smart analysis Parameter settings: basic parameter（see picture 5.46） ，check “enable” Picture 5.46...
  • Page 47 【object color】 ：selectable red, green, yellow, blue, purple, cyan, black and white 【alarm color】 ：selectable red, green, yellow, blue, purple, cyan, black and white 【track length】 ：set track length 【detective sensitivity】 ：selectable high, medium and low Parameter settings： Event settings（see picture 5.47） ，check“enable”to activate. Picture 5.47 【rule ID】：1~8 available...
  • Page 48 It can display the corresponding rule number and rule name, and click “reset” can delete all alarm information. You can see details in alarm information by display of alarm information. Picture 5.48 Parameter settings：alarm settings（see picture 5.49） Picture 5.49...
  • Page 49 【channel number】：Select channel number 【rule ID】：selectable 1~8 rule ID，and display rule name and event. 【schedule settings】 ： select Monday, Tuesday…..to Sunday, check it and set time period of schedule. 【link type】：enable to link to PTZ 【link channel】：select available linked alarm channel 【link PTZ type】：select to ignore linkage, preset, track and cruiser path 【number】...
  • Page 50 Picture5.51 PU settings（see picture 5.52） Picture5.52...
  • Page 51 SIP settings（picture 5.53） Picture5.53 Access platform （picture 5.54） Picture5.54...
  • Page 52 User management（see picture 5.55） Picture5.55 【add user】 ：enter user name such as “guest” and password. And then select “authority” and click “add”to add a new user 【delete user】 ：select targeted user and click “delete” to delete this user 【change password】：Select the user you want to modify in the " User selection", enter the new password, click on "Change Password".
  • Page 53 Picture 5.56 You can update 2 kinds of program including .bin and .box files. Note: .bin file cannot be worked until twice updating. Log management（see picture5.57） Picture 5.57...

  • Page 54: Chapter 6 Menu Settings

    Chapter 6 Menu Settings Call #95 preset to open menu of speed dome. Menu index SYSTEM INFORMATION ------------------------------------------- ：OK Camera Status ：OK Horizon Limit ：OK Vertical Limit ：OK Memory Status ：OK TEMP Sensor ：58℃ Dome TEMP ：Celsius TEMP Scale <Next Page> Back Exit DISPLAY SETTINGS...
  • Page 55 Language This speed dome provide 2 optional language including English and Chinese. You can Call #95 preset to open menu of speed dome, and move your mouse to “language settings”, press “aperture on” to enter settings and move joystick to switch English/Chinese, then press “aperture on”...
  • Page 56 Display settings Call #95 preset to open menu and move joystick, select “display” settings”, then press “aperture on” to enter ”display settings” sub-menu, waving the joystick to move the pointer to targeted menu. DISPLAY SETTINGS MAIN MENU ------------------------------------------- ------------------------------------------- ：5 Sec Preset Title Language：English ：5 Sec...
  • Page 57 Speed dome settings Call #95 preset to open main menu, press “aperture on” to enter “speed dome settings”. DOME SETTINGS MAIN MENU ------------------------------------------- ------------------------------------------- ：ON Auto Flip Language：English ：30Sec Auto Stop Time <System Information> ：5Min Menu OFF Time <Display Settings> <Dome Settings>...
  • Page 58 IDLE ACTION DOME SETTINGS ------------------------------------------- ------------------------------------------- ：30Sec Time ：ON Auto Flip ：None Action ：30Sec Auto Stop Time ：5Min Menu OFF Time ：-5 Tilt Angle Set ：Auto Speed Level <Idle Action> <IR Led Setting> <Next Page> Back Back Exit Exit A1：idle time Selectable 30 sec/1min/5min/10min/30min，press “aperture on”...
  • Page 59 When the ambient light is getting dark, the camera switches from color to black and white. On the contrary, when the ambient light is getting bright, camera switches from black and white to color and infrared light shut off. 3：timer start: according to customer settings of time periods to turn on and off, you can control whether Infrared light is turned on or shut off across by 00:00.
  • Page 60 and object. In different zoom folds the infrared light can be auto-controlled perfectly to adjust consumption of infrared light. When you select “close” mode infrared light will turn on as per what the user set brightness for each group of light without function of zoom self-adjustment.
  • Page 61 set to: air/mist/heating on/off/Auto, established in accordance with the aperture opening, set an end. B1: azimuth zero point setting Move the cursor to "set the zero point position," according to the aperture opening for "azimuth setting the zero point" setting, move shake bar, select a position zero, established in accordance with the aperture opening, set an end.
  • Page 62 E.Variable-speed Move the cursor to "zoom speed", press the aperture opening into the zoom speed setting mode, rocker arm up and down to select the camera's zoom speed, can be set to "low", "medium", "high speed". F.Day and night conversion Move the cursor to "transform day and night", press the aperture on enter conversion settings around the clock mode, rocker arm up and down to select camera night mode can be set to "auto", "color", "black and white".
  • Page 63 WB SETTINGS ADVANCED ------------------------------------------- ------------------------------------------- ：Auto WB Mode <WB Settings> ：210 <Exposure Settings> Red Gain <Color Settings> ：210 Blue Gain <Special Settings> Back Back Exit Exit B1.Exposure mode EXPOSURE SETTINGS ADVANCED ------------------------------------------- ------------------------------------------- ：Auto Exposure Mode <WB Settings> ：Auto Shutter Priority <Exposure Settings>...
  • Page 64 COLOR SETTINGS ADVANCED ------------------------------------------- ------------------------------------------- ：60% Color Gain <WB Settings> ：-14 Hue Setting <Exposure Settings> <Color Settings> ：OFF Chroma Suppress <Special Settings> ：Standard Gamma Setting Back Back Exit Exit A2. color-gain Move the cursor to "color-gain", according to the aperture opening into the color-gain settings, and rocker color-gain is set to 60%~200%.
  • Page 65 Move the cursor to "slow exposure", press the stop on entering the slow exposure settings, rocker arm up and down to select parameters, Can be set to "off level 11\10\9\8\7\6\5\4\3\2\1”。 Move the cursor to "image noise", press the stop on entering the image noise reduction settings, rocker arm up and down to select the parameter can be set to "off level 5/4/3/2/1。...
  • Page 66 setting mode, joystick up or down to select the camera's zoom speed to be set to "low", "medium", "high speed". E. Day and night conversion Move the cursor to "transform day and night", converted as the Aperture open access day and night setting modes, joystick up or down to select the camera for day and night mode to be set to "auto", "color", "black and white".
  • Page 67 WB SETTINGS ADVANCED ------------------------------------------- ------------------------------------------- ：Auto WB Mode <WB Settings> ：210 <Exposure Settings> Red Gain <Special Settings> ：210 Blue Gain <Aperture Settings> <Others> Back Back Exit Exit B1.Exposure mode EXPOSURE SETTINGS ADVANCED ------------------------------------------- ------------------------------------------- ：Auto Exposure Mode <WB Settings> ：Auto Shutter Priority <Exposure Settings>...
  • Page 68 SPECIAL SETTINGS ADVANCED ------------------------------------------- ------------------------------------------- ：OFF Wide Dynamic <WB Settings> ：OFF <Exposure Settings> Digital Zoom <Special Settings> ：OFF Image Freeze <Aperture Settings> ：30cm Focus Limit <Others> Back Back Exit Exit A2. move the cursor to the "dynamic", set the aperture opening into a wide dynamic, rocker arm up and down to select parameters, can be set to "off/open".
  • Page 69 aperture opening into the vertical resolution, rocker arm up and down to select the parameter can be set to 00—64 E1.Others OTHER SETTINGS ADVANCED ------------------------------------------- ------------------------------------------- ：OFF Defog Mode <WB Settings> ：064 <Exposure Settings> Defog Level <Special Settings> ：OFF Elec-Stabilization <Aperture Settings>...
  • Page 70 rocker arm up or down close, spot light, integrated and low light settings. C. Backlight compensation Switch settings. When the image brightness of the screen low, open the brightness of the backlight compensation to improve webcam. D. Zoom speed Move the cursor to "zoom speed", according to the aperture opening into the zoom speed setting mode, joystick up or down to select the camera's zoom speed to be set to "low", "medium", "high speed".
  • Page 71 WB SETTINGS ADVANCED ------------------------------------------- ------------------------------------------- ：Auto WB Mode <WB Settings> ：210 <Exposure Settings> Red Gain <Special Settings> ：210 Blue Gain Back Back Exit Exit B1.exposuremode EXPOSURE SETTINGS ADVANCED ------------------------------------------- ------------------------------------------- ：Auto Exposure Mode <WB Settings> ：Auto <Exposure Settings> Shutter Priority <Special Settings>...
  • Page 72 SPECIAL SETTINGS ADVANCED ------------------------------------------- ------------------------------------------- ：OFF Wide Dynamic <WB Settings> ：Auto Sharpness <Exposure Settings> ：15 <Special Settings> Aperture_H ：15 Aperture_V ： 30cm Focus Limit Back Back Exit Exit A2. move the cursor to the "wide dynamic", set the aperture opening into a wide dynamic, rocker arm up and down to select parameters, can be set to "off/open".
  • Page 73 PRESET MOTION ------------------------------------------- ------------------------------------------- ：001 Preset Number <Preset> ：PRESET01 <Scan> Title Set <Cruise> Call <Pattern> <Set> <Zones> Delete <Timing Action> Back Back Exit Exit A1. Preset number Move the cursor to "preset", press the stop on entering setup mode, preset, rocker, preset up and down Settings.
  • Page 74 SCAN MOTION ------------------------------------------- ------------------------------------------- ：1 Scan Number <Preset> ：SCAN1 Title Set <Scan> Start <Cruise> <Left Limit> <Pattern> <Right Limit> <Zones> ：20 Scan Speed <Timing Action> Back Back Exit Exit A1. Scan Number Move the cursor to "scan group number" setting mode press the IRIS on entering the scan group number, rocker arm to scan up and down group Settings.
  • Page 75 C：Cruise CRUISE MOTION ------------------------------------------- ------------------------------------------- ：1 Cruise Number <Preset> ：Cruise1 Title Set <Scan> Start <Cruise> <Cruise Set> <Pattern> Delete <Zones> <Timing Action> Back Back Exit Exit A1., cruise group Move the cursor to "sweep the cruise group," press the IRIS on entering setup mode, cruise group, rocker, cruising up and down group Settings.
  • Page 76 CRUISE CRUISE ------------------------------------------- ------------------------------------------- ：1 Cruise Number Preset Interval ：Cruise1 --------- --------- Title Set --------- --------- Start --------- --------- <Cruise Set> --------- --------- Delete --------- --------- --------- --------- EDIT 01 001 01 INS Back Back Exit Exit Move the cursor to "editing" sequence press IRIS open to enter edit mode, rocker about selecting the Edit option.
  • Page 77 D:Pattern PATTERN MOTION ------------------------------------------- ------------------------------------------- Pattern Number ：001 <Preset> <Scan> ：PATTERN 1 Title Set <Cruise> Start <Pattern> <Set> <Zones> Delete <Timing Action> Back Back Exit Exit A1. mode path group Move the cursor to "mode path group number" in Aperture opening into the path group setting mode, rocker mode path group, setting up or down.
  • Page 78 E:Zones ZONES MOTION ------------------------------------------- ------------------------------------------- —Zone is not set— <Preset> ： Zone Number <Scan> ：ZONE 1 Title Set <Cruise> <Left Limit> <Pattern> <Right Limit> <Zones> Delete <Timing Action> Back Back Exit Exit Timed run: refers to a user-specified time periods, perform pre-programmed functions, such as preset, the cruise path path, mode, and scan.
  • Page 79 F:Timing Action TIMING ACTION ------------------------------------------------------ NO Starttime Stoptime Motion MOTION 00:00 00：00 NONE ------------------------------------------- 00:00 00：00 NONE <Preset> <Scan> 00:00 00：00 NONE <Cruise> 00:00 00：00 NONE <Pattern> <Zones> 00:00 00：00 NONE <Timing Action> 00:00 00：00 NONE 00:00 00：00 NONE Back Exit 00:00 00：00...
  • Page 80 F1: week settings By IRIS on entering setup mode, rocker arm up and down to select: "Monday" ~ "Sunday". G1: timed run set up replication function 7 days a week, can be set separately, or you can just set "Monday", other dates through this feature to copy them one by one, so as to achieve flexible and efficient input methods.

  • Page 81: Chapter 7 Specifications

    Chapter 7 Specifications Power supply DC/AC 24V± 10% Power consumption 0.1° ～200° （Continuously variable） Manual speed ±0.1° （Typical） Preset accuracy Decoder Built-in Synchronization mode Internal sync Auto scan Auto tour Pattern Learning path to 180 seconds Motor High accuracy stepping motor Focus speed automatic matching Control of speed automatically according to the function...

  • Page 82: Chapter 8 Simple Problem-Solving Methods

    Chapter 8 Simple Problem-solving Methods symptom Possible causes Solutions Power Power supply is damaged or Replace the power supply action, not enough power No images, Power cable fault Corrected Machine is not self Line problems Troubleshoot line checking Ping the IP pathway is normal for the Self action Network parameters are not...

  • Page 83: Chapter 9 After-Sales Service

    Chapter 9 After-sales Service The HD Network IR speed dome products, the company offers one-year warranty. Product warranty, the company provides a free service, but if any of the following circumstances, is charged fee for material costs work: Do not operate in accordance with the provisions of the manual speed ball damage caused by a case of the Lightning strikes, fires and irresistible natural disasters;...

  • Page 84: Appendix I Lightning And Surge

    Appendix I Lightning and Surge Outdoor Dome Camera need to consider lightening, anti-surge, on the premise of ensuring electrical safety, may take the following measures：  Signal transmission lines and high voltage equipment or high voltage cables must be at least 50 meters distance between；...
  • Page 85 Appendix II:：Hoisting construction Guide...

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