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Before requesting support, please try to
reproduce and isolate the problem. When you
contact the Customer Care Center, be ready to
provide the following information:
• The name of your service provider.
• The actual error message or problem you
are experiencing.
• The steps you took to reproduce the problem.
• The phone's mobile equipment
identifier (MEID).
Note: To locate the MEID, select
>
Settings
Phone Info
down to
: for the 14-digit number. If your
MEID
phone uses an electronic service number (ESN),
replaces
.
ESN
MEID
Qualified service
If the problem with your phone persists, return
the phone with all accessories and packaging to
the dealer for qualified service.
Phone accessories
To shop for phone accessories, visit
www.kyocera-wireless.com/store
call us at 800-349-4188 (U.S.A. only) or
858-882-1410.
64
>
Menu
>
and scroll
Build Info
. You may also
Become a product evaluator
To participate in the testing and evaluation of
Kyocera Wireless Corp. products, including
cellular or PCS phones,
visit
beta.kyocera-wireless.com
.
Qualified service
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