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Using the unit with a computer
(Save and edit sound fi les you have recorded with the unit.)
g Installing Voice Editing
1
Start Windows.
You will need an IBM PC/AT computer with the following attributes or equivalent, and the following software and
2
hardware in order to use this application.
For the U.S.A.
Insert the included CD-ROM into your computer's CD-ROM drive.
OS:
Microsoft
Insert the included CD-ROM #1 into your computer's CD-ROM drive.
F o r C a n a d a
Microsoft
The program installer starts automatically.
Microsoft
• When the installer does not automatically start
Microsoft
From the "Start" menu click "Run".
Only available when the user is logged in as the system administrator. Cannot be used by multiple users.
(Windows
2000 / Windows
Type "
:\Launcher\VEdV1Launcher.exe" and click "OK".
®
• This software is not compatible with Microsoft Windows
is the CD-ROM drive ID.
3
98SE) and Windows NT
Click "Voice Editing Ver.1.0".
• Operation is not guaranteed on an upgraded OS.
Installation starts.
• This software is not Macintosh compatible.
Follow on-screen instructions for any subsequent operations.
• The voice recognition engine and text to speech/Translation engine should start installing while Voice
Hardware:
Editing is being installed. (Alternatively, you can install them afterwards.)
CPU:
Windows
Windows
F o r C a n a d a
RAM:
Windows
• Change the CD-ROM #1 for #2 according to the message that will appear in the middle of installation.
Installation continues automatically.
Windows
• Change the CD-ROM #2 for #1 according to the message that will appear when the installation of #2 is complete.
Free hard disk space:
4
100 MB or more
Click "Finish" from the InstallShield Wizard Complete screen.
• Additional free hard disk space may be necessary depending on the Windows
Selecting "Yes, I want to restart my computer now" automatically re-starts the computer and completes installation.
file being used.
g Connecting this unit to a computer with the USB cable
• Additional free space is required to install Acrobat
recognition/text-to-speech/translation engines (all included), as well as "Voice Editing Launcher"
This unit cannot be operated.
(Office Add-In and Internet Explorer Contextual Menu Add-In).
Connecting a computer to the recharging cradle housing IC Recorder
• Additional free space is temporarily required for sound waveform display, voice recognition,
text-to-speech conversion, translation, sound recording, CD-R recording (Windows
"Voice Editing Launcher".
Align the jack
• Installing all Voice Editing functions and engines for all languages requires approximately 650 MB
orientation
(
For the U.S.A.
Drive:
CD-ROM drive (for installation)
Insert straight
Slanted
CD-R/RW drive (required to use the CD-R writing function in Windows
i n w i t h t h e
Sound:
Windows compatible sound device
arrow facing
Display: High Color (16 bit) or more. Desktop resolution of 800
upward
(1024
Interface: USB port (Operation cannot be guaranteed if you use a USB hub or extension cable.)
Other requirements:
Arrow side facing
Mouse or equivalent pointing device
USB cable
downward
(included)
Note
The following hardware limitations should be noted.
Connecting a computer to IC Recorder
• This software is not compatible with a multi-CPU environment.
• This software is not compatible with a multi-boot environment.
Inser t straight in
• This software may not run properly on 64-bit computers.
w i t h t h e a r r o w
• Even if the system requirements mentioned in these operating instructions are fulfilled, some personal
facing left
computers cannot be used.
• This software may not run properly on home-made computers.
Slanted
The following limitations should be noted.
• Voice recognition, text-to-speech, and translation engines are installed on the same drive as the operating
system (usually the C drive).
Align the jack
• The operating system must support the languages of the voice recognition, text-to-speech, and translation
orientation
engines.
Arrow side facing
USB cable
• Before voice recognition, the speaker's voice must be registered in a training process. Sound fi les of speakers
right
(included)
whose voices have not been registered in training cannot be converted to text correctly.
Necessary software:
Connect one IC Recorder only while using Voice Editing.
DirectX
This software does not support simultaneous use of multiple IC recorders.
Microsoft Offi ce 2000/XP/2003 (support for Word, Excel, and PowerPoint is required when using the
Offi ce Add-in)
• Microsoft and its logo as well as Windows, Windows NT and DirectX are either registered trademarks or
When connected to a computer, "
" appears. When transferring data, "
" flashes.
trademarks of Microsoft Corporation in the United States and/or other countries.
Do not disconnect the USB cable while this is flashing.
• IBM and PC/AT are registered trademarks of International Business Machines Corporation of the U.S.
• Intel, Pentium and Celeron are registered trademarks or trademarks of Intel Corporation in the United States
and other countries.
Caution:
• Nuance Communications, the Nuance Communications logo, and RealSpeak Solo are trademarks or registered
Use only the included USB cable with a ferrite core when connecting to computer.
trademarks of Nuance Communications Inc. or its affi liates in the United States and/or other countries.
• Adobe and its logo, Acrobat, and Acrobat Reader are trademarks of Adobe Systems Incorporated.
• Other system names and product names appearing in this document are in general the registered trademarks
g Starting Voice Editing
or trademarks of the respective developer companies.
Double-click the "Voice Editing" icon on the desktop.
Note that the "TM" mark and "®" mark do not appear in this document.
After double clicking, follow on-screen instructions.
F o r C a n a d a
• FineSpeech(TM).
g Using the operating instructions (PDF file)
Recording and operating problems may occur on some computer systems.
Please note that Panasonic and Panasonic dealers cannot be held liable for any lost audio data or other
In the Windows "Start" menu, click "All Programs"
"Voice Editing"
"Voice Editing Operating Instructions" or in
direct or indirect damage except in cases of intentional or gross negligence.
the "Help (H)" menu in the Voice Editing main screen, click "Operating Instructions (H)".
Note
Translation (interpreter) results are merely one example of translation (interpreter), and accuracy cannot be
guaranteed. We cannot be liable for the translation (interpreter) results in any way. Additionally, please refrain from
• If DirectX 8.1 or later is not installed on your computer, follow instructions that appear on-screen.
publishing, selling, or distributing unedited translation (interpreter) results, which may violate copyright law.
• Adobe Acrobat Reader is necessary to view the operating instructions (PDF file). If Adobe Acrobat Reader is
not installed on your computer, it is automatically installed at the same time as Voice Editing. Depending on the
computer, an Adobe Acrobat Reader restart message may appear. Ignore this and continue installing Voice
Editing.
• Uninstall the following before installing Voice Editing Ver.1.0 (included).
You cannot install two versions of Voice software on the same computer.
- Voice Editing Ver.1.0 Professional Edition
- Voice Editing Ver.1.0 Standard Edition
- Voice Editor 3
- Voice Editor 2
- Previous versions of Voice Editing software
Maintenance
(for Panasonic IC Recorder RR-US360/RR-US361)
- SD Voice Editor Ver.1.x
- Other versions of Voice Editing Ver.1.0
Do not use such solvents as benzine, paint thinner and alcohol for cleaning.
• Sound files made with previous versions will remain intact, but you should back them up to be sure.
• Remove rechargeable batteries and unplug the AC adaptor from the outlet in advance.
• Solvents may cause casing to deform and coating to go off.
• Wipe dust and fi ngerprints off using a soft, dry cloth. Soak the cloth in water, wring it thoroughly and use it for
cleaning when the unit is very dirty. Wipe moisture off with a dry cloth after removing tough dirt.
• Do not use kitchen detergents or chemically-enhanced cleaning cloths.
-If you see this symbol-
Information on Disposal in other Countries outside the European Union
This symbol is only valid in the European Union.
If you wish to discard this product, please contact your local authorities or dealer and ask for the
correct method of disposal.
6
Troubleshooting Guide
System requirements
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if
the remedies indicated in the chart do not solve the problem, refer to "Customer Services Directory" (
10-b) if you reside in the U.S.A., or refer to "Product information" (
Symptom
Windows
98 Second Edition
®
®
"U01" appears on the display.
®
Windows
®
Millennium Edition
®
Windows
®
2000 Professional
No operation.
®
Windows
®
XP Home Edition/Professional
XP only)
®
Cannot recharge the batteries.
3.1, Windows
95, Windows
98 (except for Windows
®
®
®
®
®
.
Playback does not last long despite
recharging.
Operation is not possible when "hold"
appears on the display.
®
98 SE / Windows
®
Me: Intel
®
Pentium
®
II 333 MHz or higher
2000 / Windows
XP: Intel
Pentium
III 500 MHz or higher
"2006", "12:00" flashes.
®
®
®
®
®
98 SE / Windows
®
Me: 128 MB or more
"EE:EE" is displayed.
®
2000 / Windows
®
XP: 256 MB or more
Available recording time does not increase
correspondingly after deleting files.
There is no sound from the earphone
or it is difficult to hear or noisy.
®
version and voice
Recording stops.
®
Reader
®
, DirectX
®
9.0c, and voice
"-- --" appears instead of the recording
date.
Playback speed is too fast or slow.
"FULL" appears.
XP only), and
®
No sound from the speaker.
) or 1.5 GB (
F o r C a n a d a
) of free space.
Cannot delete a file or folder.
®
XP)
Cannot move a file.
600 pixels or more.
A recording disappeared.
768 pixels or more recommended)
Cannot set a fi le to move.
Cannot set timer recording.
Timer recording does not work.
Cannot use a battery that can be used
on other equipment.
Sound is distorted.
Sound is distorted when listening to the
recorded audio with the stereo earphones.
The battery indicator fl ashes when you
use the unit with the AC adaptor.
I hear noises.
8.1 or later / Internet Explorer 6.0 or later
®
Voice Editing does not start or does
not work correctly.
I used the "Dictation cord" supplied
with the unit, but microphone
sensitivity did not improve. Computer
voice recognition level is still low.
Cannot successfully convert audio to
text with Voice Editing.
Specifications
Power requirement:
AC adaptor input:
Power output:
Frequency response:
S/N:
Output jack:
Input jack:
Speaker:
Dimensions (W x H x D):
Max dimensions;
Cabinet dimensions;
Mass:
With rechargeable batteries; 65 g (2.29 oz.)
Without batteries;
Operational temperature range:
Rechargeable temperature range:
Recharging time:
Memory capacity:
Battery life:
[When used at 25 °C (77 °F) on a flat, stable surface]
The battery life may be less depending on the operating conditions.
Batteries
Panasonic nickel-metal
Stereo
hydride rechargeable
batteries
Monaural
Stereo
Panasonic alkaline
batteries
Monaural
Power consumed by the recharging cradle when the unit is not connected is
• Specifications are subject to change without notice.
• Mass and dimensions are approximate.
Marking sign is located on bottom of the unit.
7
Care and Use
To reduce risk of radio interference caused by headphone-, earphone- or microphone cables, only use adequate
page
accessories with the cable length less than 3 m.
page 9-d) if you reside in Canada.
g Unit
Checkpoints
• Avoid using or placing this unit near sources of heat. Do not leave it in an automobile exposed to direct sunlight
for a long period of time with doors and windows closed.
• The battery has run down.
• To avoid product damage, do not expose this product to rain, water or other liquids.
• Set the unit in and out of the recharging cradle several times. (
page 2-a)
• The unit's speaker does not have magnetic shielding. Do not place the unit near televisions, personal
• Make sure the batteries are correctly inserted.
computers, magnetized cards (bank cards, commuter passes) or other devices easily influenced by a magnet.
• You cannot operate when the unit is connected to a computer.
(
page 6-a)
g Batteries
• Recharging may take dozens of seconds to start when you use
• Do not peel off the covering on batteries and do not use the batteries if the covering has been peeled off.
rechargeable batteries that had not been used for a long time.
• Align the poles ( and ) correctly when inserting the batteries.
• When playback using recharged batteries ends extremely fast,
• Do not mix different types of batteries or old and new batteries.
it means the battery is at the end of life. (Roughly speaking,
• Remove the batteries if you do not intend to use the unit for a long time.
rechargeable batteries can be refreshed about 300 times.)
• Do not throw into fire, short-circuit, disassemble or expose batteries to excessive heat.
• The hold function is on. (
page 4-d)
• Do not attempt to recharge dry cell batteries.
• Battery mishandling can cause electrolyte leakage which can damage items the fluid contacts and may cause
a fire. If electrolyte leaks from the batteries, consult your dealer. Wash thoroughly with water if electrolyte
• Set the time. (
page 3-a)
comes in contact with any part of your body.
• This can occur after repeatedly recording and deleting files.
• Keep batteries out of reach of small children. Accidental swallowing of batteries can result in stomach and
-Unlock all your files, then delete all folders to remedy this.
intestinal damage.
(
page 3-d)
• When carrying batteries in a pocket or bag, ensure no metal objects such as necklaces are placed together
• Ensure the plug is inserted firmly.
with them. Contact with metal may cause short-circuiting which can cause a fire. For safety, carry the
• Wipe the plug clean.
rechargeable batteries in the battery carrying case.
• VAS may be functioning. (
page 4-b)
• Set the time. (
page 3-a)
g AC adaptor
This AC adaptor operates on AC between 100 V and 240 V.
• Set the play speed to normal. (
page 5-c)
But
• There are 99 files in the folder.
• In the U.S.A. and Canada, the AC adaptor must be connected to a 120 V AC power supply only.
• When connecting to an AC supply outside of the U.S.A. or Canada, use a plug adaptor to suit the AC outlet
• There is no remaining recording time.
-Delete unneeded files. (
page 3-d)
configuration. Remove the plug adaptor from the household AC outlet when you do not use it.
• With the appropriate outlet adaptor plug (not included), it is also possible to use it in other countries.
• There is no sound when you have connected earphones.
• It is recommended to unplug the AC adaptor from the outlet when not in use for a prolonged period of time.
• The file is protected. (
page 3-d)
• The folder is already empty.
g Allergies
• You cannot move files to folders that already contain 99 files.
Discontinue use if you experience discomfort with the earphones or any other parts that directly contact your
• You cannot move files from A through D folder to the dictation folder.
skin.
• Recordings can disappear if the unit receives a shock (e.g. it is
Continued use may cause rashes or other allergic reactions.
dropped), or the batteries go out during recording.
• Settings for moving a fi le are cancelled if you adjust the playback
speed while making the settings.
g Listening caution
• The timer covers 24 hours from the present time only.
Do not play your headphones or earphones at a high volume. Hearing experts
• You cannot set a recording period longer than 24 hours using the timer.
advise against continuous extended play.
• Set the time. (
page 3-a)
• You cannot set the timer if there is less than 1 minute of available
If you experience a ringing in your ears, reduce volume or discontinue use.
EST. 1924
recording time.
Do not use while operating a motorized vehicle. It may create a traffic hazard and is
• The settings are cancelled if the batteries are removed and the
illegal in many areas.
clock settings are cleared.
• Timer recording does not work if the unit is used for playback or
You should use extreme caution or temporarily discontinue use in potentially hazardous situations.
another operation at a set time.
Even if your headphones or earphones are the open-air type designed to let you hear outside sounds, don't turn
• This unit considers the battery as empty even if there is actually
up the volume so high that you can't hear what's around you.
power left in it. This is to preserve the clock and other memory items.
• Non-voice recordings such as music on CDs may become
Sound can be deceiving. Over time your hearing "comfort level" adapts to higher volumes of sound. So what
distorted in playback.
sounds "normal" can actually be loud and harmful to your hearing.
Guard against this by setting your equipment at a safe level BEFORE your hearing adapts.
• Lower the volume.
• Keep the stereo earphones and the microphone you are using separate.
To establish a safe level:
• Start your volume control at a low setting.
• Make sure batteries used are the specifi ed type.
• Slowly increase the sound until you can hear it comfortably and clearly, and without distortion.
• The battery indicator fl ashes during recording and playback
when you use dry cell batteries.
Once you have established a comfortable sound level:
• Move the mobile telephone away from this unit when you use the
• Leave it there.
two in the same area.
• Make sure that "PC" is on this unit's display, and that this unit is
This product may receive radio interference caused by mobile telephones or other products during operation.
recognized as a drive in Voice Editing. Set the USB cable in and
If such interference is apparent, please increase separation between the product and the mobile telephone or
other product.
out of IC Recorder's USB jack several times when the unit is not
recognized as a drive.
• The connection may not work if you connect via a USB hub or a
USB extension cable.
A nickel metal hydride battery that is recyclable powers the product you have purchased.
Please call 1-800-8-BATTERY for information on how to recycle this battery.
• Adjust the volume on the IC Recorder. Depending on your
computer, you may also be able to improve the sensitivity by
reversing the "Straight mini plug" and the "L-shaped mini plug"
The socket outlet shall be installed near the equipment and easily accessible. The mains plug of the power
connections.
supply cord shall remain readily operable. To completely disconnect this apparatus from the AC Mains,
• Audio fi les in stereo contain sounds simultaneously made in the
disconnect the power supply cord plug from AC receptacle.
surroundings in addition to the speaker's voice. These sounds
Product Service
cause voice recognition software to operate poorly. You should
use IC Recorder in the dictation recording mode. You can make
better recordings for voice recognition (monaural recordings) in
this recording mode (
page 2-c). (Refer to the Voice Editing
1. Damage requiring service – The unit should be serviced by qualified service personnel if:
operating instructions (PDF fi le).)
(a) The AC adaptor has been damaged; or
(b) Objects or liquids have gotten into the unit; or
(c) The unit has been exposed to rain; or
(d) The unit does not operate normally or exhibits a marked change in performance; or
DC 2.4 V (2 AAA size rechargeable batteries)
(e) The unit has been dropped or the cabinet damaged.
2. Servicing – Do not attempt to service the unit beyond that described in these operating instructions. Refer all
DC 3.0 V (2 AAA size/LR03 batteries)
AC 100 V to 240 V 50/60 Hz
other servicing to authorized servicing personnel.
3. Replacement parts – When parts need replacing ensure the servicer uses parts specified by the
350 mW (max.)
320 Hz to 5,300 Hz (HQ mode)
manufacturer or parts that have the same characteristics as the original parts. Unauthorized substitutes may
310 Hz to 3,500 Hz (FQ/SP mode)
result in fire, electric shock, or other hazards.
35 dB (Stereo HQ mode)
4. Safety check – After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in
Earphone, ø 3.5 mm (
1
/
in.); 0.6 mW + 0.6 mW 16
proper working condition.
8
Mic, ø 3.5 mm (
1
/
in.); 0.56 mV plug in power
8
20 mm (1
3
/
in.) 8
32
Product information
34.3 mm x 119.3 mm x 16.1 mm (1
11
/
in. x 4
23
/
in. x
21
/
in.)
For product information or assistance with product operation:
32
32
32
In the U.S.A., refer to "Customer Services Directory" (
33.6 mm x 119 mm x 14.9 mm (1
5
/
16
in. x 4
11
/
16
in. x
19
/
32
in.)
For assistance in the continental U.S.A. in obtaining repairs please ship the product to:
Panasonic Services Company- Customer Servicenter
40 g (1.41 oz.)
Suite B 4900 George McVay Drive
0 °C to 40 °C (32 °F to 104 °F)
McAllen, TX 78503
5 °C to 40 °C (41 °F to 104 °F)
approx. 3 hours
In Puerto Rico contact the Panasonic Puerto Rico, Inc.
Tel. (787) 750-4300
Fax. (787) 768-2910
128 MB
When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original
carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached.
Recording mode
Playback
Recording
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO
HQ
8 hours
8 hours 30 minutes
FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID
AND PLACE OF PURCHASE, CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED
FQ/SP
9 hours
10 hours 30 minutes
WITHOUT SUCH PROOF OF PURCHASE.
HQ
8 hours 30 minutes
10 hours
Also, the purchaser will be responsible for shipping the unit to the above address.
FQ/SP
9 hours 30 minutes
12 hours 30 minutes
In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 905-624-5505, or visit the website
HQ
10 hours 30 minutes
11 hours 30 minutes
(www.panasonic.ca), or an authorized Servicentre closest to you.
FQ/SP
13 hours
14 hours 30 minutes
The serial number of this product can be found
HQ
12 hours
14 hours
on the back of the cassette compartment cover or
FQ/SP
13 hours 30 minutes
18 hours
inside the battery compartment.
Please note it in the space provided below and
0.2 W.
keep as a permanent record of your purchase to
aid identification in the event of theft.
MODEL NUMBER
RR-US500
SERIAL NUMBER
8
Limited Warranty
(ONLY FOR U.S.A.)
Panasonic Consumer Electronics Company,
Panasonic Puerto Rico, Inc.
Division of Panasonic Corporation of North America
Ave. 65 de Infantería, Km. 9.5
One Panasonic Way Secaucus, New Jersey 07094
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic Portable Audio Products Limited Warranty
Limited Warranty Coverage
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD
If your product does not work properly because of a defect in
THE PURCHASER WILL BE REQUIRED TO FURNISH A
materials or workmanship, Panasonic Consumer Electronics
SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE
Company or Panasonic Puer to Rico, Inc. (collectively
OF PURCHASE. AMOUNT PAID AND PLACE OF PURCHASE.
referred to as "the warrantor") will, for the length of the period
CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY
indicated on the chart below, which starts with the date of
UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
original purchase ("warranty period"), at its option either
Limited Warranty Limits And Exclusions
(a) repair your product with new or refurbished parts, or (b)
This warranty ONLY COVERS failures due to defects in materials
or workmanship, and DOES NOT COVER normal wear and tear
replace it with a new or a refurbished product. The decision to
or cosmetic damage. The warranty ALSO DOES NOT COVER
repair or replace will be made by the warrantor.
damages which occurred in shipment, or failures which are caused
by products not supplied by the warrantor, or failures which result
Product or Part Name
Parts
Labor
from accidents, misuse, abuse, neglect, mishandling, misapplication,
alteration, faulty installation, set-up adjust ments, misadjustment
All Portable Audio Products
One (1) Year One (1) Year
of consumer controls, improper maintenance, power line surge,
except item listed below
lightning damage, modification, introduction of sand, humidity or
liquids, commercial use such as hotel, office, restaurant, or other
Rechargeable batteries (in
Ten (10)
Not
business or rental use of the product, or service by anyone other
exchange for defective item)
Days
applicable
than a Factory Servicenter or other Authorized Servicer, or damage
that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS
During the "Labor" warranty period there will be no charge
LISTED UNDER "LIMITED WARRANTY COVERAGE".
for labor. During the "Parts" warranty period, there will be
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
no charge for parts. You must mail-in your pro duct during
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
the warranty period. This Limited Warranty excludes both
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
parts and labor for batteries, antennas, and cosmetic parts
THIS WARRANTY. (As examples, this excludes damages for lost
(cabinet). This warranty only applies to products purchased
time, travel to and from the servicer, loss of or damage to media
and serviced in the United States or Puerto Rico. This
or images, data or other memory or recorded content. The items
warranty is extended only to the original purchaser of a new
listed are not exclusive, but are for illustration only.)
product which was not sold "as is".
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE
Mail-In Service
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
For assistance in the continental U.S.A. in obtaining repairs
PERIOD OF THE LIMITED WARRANTY.
please ship the product to:
Some states do not allow the exclusion or limitation of incidental
Panasonic Services Company
or consequential damages, or limitations on how long an implied
Customer Servicenter
warranty lasts, so the exclusions may not apply to you.
Suite B
This warranty gives you specific legal rights and you may also
4900 George McVay Drive
have other rights which vary from state to state. If a problem with
McAllen, TX 78503
this product develops during or after the warranty period, you may
For assistance in Puerto Rico call Panasonic Puerto Rico,
contact your dealer or Servicenter. If the problem is not handled
Inc. (787)-750-4300 or fax (787)-768-2910.
to your satisfaction, then write to the warrantor's Consumer Affairs
When shipping the unit carefully pack and send it prepaid,
Department at the addresses listed for the warrantor.
adequately insured and preferably in the original carton.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY
Include a letter detailing the complaint and provide a day time
THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
phone number where you can be reached.
Customer Services Directory
Accessory Purchases
Obtain Product Information and Operating Assistance;
Purchase Parts, Accessories and Instruction Books online
locate your nearest Dealer or Servicenter; purchase Parts and
for all Panasonic Products by visiting our Web Site at:
Accessories; or make Customer Service and Literature requests
http://www.pasc.panasonic.com
by visiting our Web Site at:
or, send your request by E-mail to: npcparts@us.panasonic.com
http://www.panasonic.com/consumersupport
You may also contact us directly at:
or, contact us via the web at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
http://www.panasonic.com/contactinfo
(Monday – Friday 9 am to 8 pm, EST.)
You may also contact us directly at:
Panasonic Services Company
1-800-211-PANA (7262),
20421 84th Avenue South, Kent, WA 98032
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
(We Accept Visa, MasterCard, Discover Card, American
Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park,
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
Limited Warranty
(ONLY FOR CANADA)
Panasonic Canada Inc.
PANASONIC/TECHNICS PRODUCT – LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees
R B R C
to remedy any such defect for a period as stated below from the date of original purchase.
N i - M H
T M
Technics Audio Product
One (1) year, parts and labour
Panasonic Audio & DVD Product
One (1) year, parts and labour
Accessories including rechargeable batteries
Ninety (90) days
In-home Service will be carried out only to locations accessible by roads and within 50 km of an authorized
Panasonic service facility.
LIMITATIONS AND EXCLUSIONS
This warranty does not apply to products purchased outside Canada or to any product which has been
improperly installed, subjected to usage for which the product was not designed, misused or abused, damaged
during shipping, or which has been altered or repaired in any way that affects the reliability or detracts from the
performance, nor does it cover any product which is used commercially. Dry cell batteries are also excluded
from coverage under this warranty.
This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of date of
original purchase is required before warranty service is performed.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES.
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable.
WARRANTY SERVICE
FOR PRODUCT OPERATION ASSISTANCE, please contact:
Our Customer Care Centre:
Telephone #:
page 10-b).
1-800 #:
Fax #:
Email link:
FOR PRODUCT REPAIRS, please locate your nearest Authorized Servicentre at www.panasonic.ca:
Link: "Servicentres™ locator" under "Customer support"
Panasonic Factory Service:
Richmond British Columbia
Mississauga Ontario
Panasonic Canada Inc.
Panasonic Canada Inc.
12111 Riverside Way
5770 Ambler Drive
Richmond BC V6W 1K8
Mississauga ON L4W 2T3
Tel: (604) 278-4211
Tel: (905) 624-8447
Fax: (604) 278-5627
Fax: (905) 238-2418
IF YOU SHIP THE PRODUCT TO A SERVICENTRE
User memo:
Carefully pack and send prepaid, adequately insured and preferably in the original carton.
Include details of the defect claimed, and proof of date of original purchase.
DATE OF PURCHASE
DEALER NAME
DEALER ADDRESS
TELEPHONE NUMBER
9
10
a
b
c
(905) 624-5505
1-800-561-5505
(905) 238-2360
"Contact Us" on www.panasonic.ca
d
RQT8310
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