Samsung 6100 User Manual page 17

Issues
A "Mode Not Supported" message
appears.
Caption on TV menu is greyed out.
There is a plastic smell from the TV.
TV Signal Information is unavailable
in the Self Diagnosis Test menu.
TV is tilted to the right or left side.
The Broadcasting menu is grey out
(unavailable).
Your settings are lost after 30
minutes or every time the TV is
turned off.
You have intermittent loss of audio
or video.
The PIP menu is not available.
You see small particles when you
look closely at the edge of the frame
of the TV.
POP (TV's internal banner ad)
appears on the screen.
The message "This file may not be
played properly." appears.
✎
Some functions and pictures shown in this manual are available on specific models only.
✎
You can keep your TV as optimum condition to upgrade the latest firmware on web site (samsung.com → Support) by USB.
✎
This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may
be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
[UF6100-ZL]BN68-04920C-03L02.indb 17
Solutions and Explanations
• Check the supported resolution of the TV and adjust the external device's output resolution accordingly.
Refer to resolution settings in this manual.
• Caption can not be selected in the TV menu when connected via HDMI or Component.
• Caption must be activated on the external device.
• This smell is normal and will dissipate over time.
• This function is only available with digital channels from an Antenna / RF / Coax connection.
• Remove the stand base from the TV and reassemble it.
• The Broadcasting menu is only available when the TV source is selected.
• If TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. If you want
to change the settings from Store Demo mode to Home Use, press the
→ Support → Use Mode.
mode, and go to MENU
• Check the cable connections and reconnect them.
• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are
flexible enough for long term use. If mounting the TV to the wall, we recommend using cables with 90
degree connectors.
• PIP functionality is only available when you are using a HDMI or components source.
• This is part of the product's design and is not a defect.
• Go to MENU → Support → Use Mode, and then select Home Use.
• This may appear because of high bit rate of content. Content generally will play but could experience some
playability issue.
English - 17
SOURCE button to select TV
2013-10-15 9:51:08