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Frequently Asked Questions
I can‟t find an address?
Please make sure you have correctly spelt your entry. If you do not know how an address is spelt correctly,
simply enter the first few letters of the address you know of sure (e.g., "Lon" for London). Then browse the
results list and look for the address. Also make sure the city in which you are looking for an address is
correct. Sometimes the official postal address differs from the address you are looking for. In that ca se,
search for a known address nearby and browse the map.
I am experiencing problems getting a GPS fix?
If you have problems getting a satellite fix with GPS (you can see how many satellites are being received by
going to the main menu and selecting GPS receiver), please make sure you are outside and the GPS
antenna has good „visibility‟ to the open sky.
Why are some bridge heights and other restrictions not shown?
ProNav uses the most comprehensive transport data available however, there are still a number of sites that have
not yet been surveyed. Please be patient, the free map and transport data updates we are providing with ProNav
should, in most cases, fix any issues in time.
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