Eaton HomeHeartBeat User Manual
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Eaton HomeHeartBeat User Manual

Eaton HomeHeartBeat User Manual

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Summary of Contents for Eaton HomeHeartBeat

  • Page 1 User’ s Guide...
  • Page 2 © 2006 Eaton Corp. All Rights Reserved.

  • Page 3: Table Of Contents

    Contents Introduction ............. . 5 Getting to Know Home Heartbeat .

  • Page 5: Introduction

    Introduction Welcome to Home Heartbeat —the world’s first personal ™ wireless Home Awareness System! Home Heartbeat provides a new perspective on your home environment. The system helps you keep a watchful eye on the comfort and safety of your home. It can be extended to monitor the vital, yet often overlooked parts of your home, giving you peace of mind that all is secure.

  • Page 7: Getting To Know Home Heartbeat

    You can expand your Home Heartbeat system any time by adding additional accessories, such as more sensors or Range Extenders. (Visit www.homeheartbeat.com for more information on the latest introduction of sensors.) The next two pages provide more details about the components you will find in the Home Heartbeat Starter Pack, and how they work together.

  • Page 8: Home Heartbeat Starter Pack Components

    PC-based until the line is free. applications Power Adapter The power adapter Eaton does not take responsibility for the allows the Base transmission time required for alerts to contact your cell phone or email, as this Station to be is regulated by your service provider.
  • Page 9 Home Key Open/Closed Sensor for Doors, Windows and Cabinets Use the Home Key to: This sensor monitors the state of a door, window, • Set up the Base Station the first time you use the or cabinet, letting you know if it is open or closed. system and set up individual sensors.

  • Page 11: Getting Started

    Base Station at least a foot away from any other wireless devices you may have (such as cordless phones). Sensor PLUG the power cord into the back of the Base Station and into the wall outlet.*  R angemayvary,dependingonlocationand homeconstruction. * F oroptionalsinglereceptacleandtelephonesurgeprotection,werecommend usingtheEatonSGXMICRONET1SurgeStrip(notincluded). Getting Started...
  • Page 12 A red light on the front of the Base Station will flash while the unit is starting up. When the Base Station is ready, the red light will go out, and a green light will appear. The Home Key should still be docked to the Base Station, and the green light will blink to indicate that the key is charging.
  • Page 13 Join the Home Key to the System Your kit includes a Home Key that comes docked to the Base Station. When the Home Key is fully charged, SLIDE it out of the Base Station. CLICK the Home Key thumbwheel once to “wake it up”, and follow the on-screen instructions.
  • Page 14 When the Home Key has successfully joined the system, you will see a message that says, Key is now joined to system. Name the Home Key REMOVE the Home Key from the Base Station. It will prompt you to choose a name… CLICK once on this question to see a list of names for your Home Key.
  • Page 15 When you click to set the name, the screen will automatically highlight Done, go back? CLICK once to finish setting up the Home Key. Your Home Heartbeat system displays information visually as a horizontal list of icons on the Home Key. Each part of your system has an icon associated with it so you can check on your home at a glance.
  • Page 16 After a few seconds of inactivity the screen will go to sleep and go into “Heartbeat” mode. In this mode it will check in every minute (default) for updates from the Base Station. ROLL the thumbwheel and HIGHLIGHT the Home Status icon. This icon, which shows the Base Station, is always first in the list of icons.

  • Page 17: Set Up The Open/Closed Sensor

    CLICK the thumbwheel once to see additional details about the Home Key. 2. Set Up the Open/Closed Sensor Install Sensor Battery To start the setup of your Open/Closed sensor, you must install Openthesensorcover. one lithium CR123A 3V battery into your sensor (included). OPEN the sensor by pressing on the battery cover tab on the bottom and pivoting the cover off.
  • Page 18 Join the Sensor to the System and Set Options Now, you are ready to join your Open/Closed Sensor to the system. When you have completed this step, you will see a new icon for the Open/Closed Sensor on your Home Key screen. Every time you add a sensor to the system, a new icon will appear on your Home Key.
  • Page 19 If you slide the Home Key into the sensor Slide Channel and the Home Key screen shows either of the following messages, it means that the Home Key or sensor may be outside the range of the Base Station. If the Home Key or sensor is out of range, you can: •...
  • Page 20 REMOVE the Home Key from the sensor and follow the on-screen instructions. Choose Name? is the first question that will be highlighted. CLICK once to see a list of sensor names. SCROLL down the names and CLICK once to select one from the list.
  • Page 21 When you see this screen, CLICK once and choose from the following In-Home Awareness options: Don't alert If you choose this, the sensor icon will show an update but the system will not beep or blink to indicate an alarm. Alarm on Closed, Alarm on Opened If you choose either of these options, the sensor icon will show an update and the Home Key screen will blink red...
  • Page 22 Set "CallMe" Awareness? is the next question. When you leave home and take your Home Key with you, Home Heartbeat can automatically switch to a higher level of awareness and send all "CallMe" level alerts to your cell phone or email. When you see this screen, CLICK once and choose from the following options: Don't call me...

  • Page 23: Test And Place The Open/Closed Sensor

    So that you can test the sensor later in the instructions, select Call me on Opened. Then, click Done, Go back? Your Home Key should now show an Open/Closed icon beside the Home Key icon. . Test and Place the Open/Closed Sensor Take a moment to test your Open/Closed sensor.
  • Page 24 Now, pull them apart. The icon will show the sensor as open. ront ed for mins Open If you set In-Home Awareness to Alarm when Opened or Alarm when Closed: Depending on which option you chose, when you put the two parts of the sensor together or pull them apart, the Home Key Open:Sensorpartsareawayfromeachother.
  • Page 25 If you do not see the feedback you expect on the screen, Dependingon thedesignofyour check your settings by highlighting the Open/Closed Icon molding,youmay wanttoplace and DOUBLE-CLICK the thumbwheel. You will see the training “PartB”oneither questions again. Select In-Home Awareness? Select thedoororthe Alarm on Opened and then CLICK on Done, go back? moldingitself.

  • Page 26: Set Up Remote Alerts

    #4 wood screws (not included). Remove the cover of the sensor to locate the holes that are positioned below the battery clip. If you would like to add, test, and place additional sensors or accessories (such as a Water Sensor, Reminder Sensor, or additional Open/Closed Sensor), you can do so now.
  • Page 27 If there is no long-distance service on the line, the Base Station may or may not complete calls to the server. After setup is complete, if you don’t receive remote alerts as expected, call Home Heartbeat Support at 1-00-1-21 for assistance. PLUG the enclosed phone cord into the back of the Base Station and into a nearby phone jack.* * I fyouarepluggingtheBaseStationintoawalljackwithDSLservice,...
  • Page 28 Register your cell phone or email To register for cell phone text message or email alerts, go to www.homeheartbeat.com or call Home Heartbeat Support at 1-00-1-21 and a friendly operator will assist you. You will be asked to provide the 16-digit serial number on the back of the Base Station, your cell phone number and service provider, or your email address.
  • Page 29 Getting Started...
  • Page 30 Using your Home Key, ROLL OVER and DOUBLE-CLICK at the Global "CallMe" icon. HIGHLIGHT Set Global "CallMe"? and CLICK once. The following options will be listed: Don't call me If you choose this option, you will not receive cell phone text messages or email alerts about anything, even if you set sensors to send "CallMe"...

  • Page 31: Monitor Your Home

    Call me always If you choose this option, you will receive cell phone text message alerts or email alerts about the sensors you have set to send "CallMe" alerts, whether you are within range of the Base Station or not. This is a good setting if you would like to leave your Home Key docked all the time or if you are installing this system in a location that you visit less frequently.
  • Page 32 Test the System To test the system, try changing various settings (you can always change them back). Set Global "CallMe" to Call me always? and CLICK Done, go back? to return to the main screen. Set the Open/Closed sensor to "Call me on Opened". Now, go and open the door, window, or cabinet where your sensor is located.
  • Page 33 If you have set a sensor In-Home Awareness to alert and the status of the sensor changes while your Home Key is “awake” it will beep, blink red, and show you a full-screen alert message. If you click the thumbwheel once, it will jump to the alerting icon.
  • Page 34 If the battery is okay and the screen shows an amber backlight and a flashing question mark (?), this means that the sensor is out of range. When your Home Key is not docked, the screen will go to sleep after a few seconds of inactivity.
  • Page 35 As You Are Leaving As you leave your home, bring your Home Key with you. It will automatically do two things once you exit the Base Station range: 1. It will freeze the last system update that it received from the Base Station.

  • Page 37: Getting The Most Out Of Home Heartbeat

    Getting the Most Out of Home Heartbeat Check Home Key Battery Status The Home Key has a rechargeable battery that will provide about 5–7 days of use under normal conditions. To check the status of the Home Key battery: 1. ROLL OVER to the Home Key Icon and CLICK the thumbwheel once.
  • Page 38 Charge Your Home Key To charge your Home Key, just slide it into the Base Station Slide Channel until it clicks. If the Home Key needs charging, the green light on the left side of the Base Station will blink. When the green light no longer blinks, the Home Key is fully charged.
  • Page 39 To choose a Home Key Battery Life option: 1. HIGHLIGHT the Home Key icon. 2. DOUBLE-CLICK the thumbwheel and choose Battery life? to reveal the options: • Short, 10sec updates • 30sec updates • 1min updates (default setting) • 2min updates •...
  • Page 40 Setting Home Key Alert Options In addition to blinking red, the Home Key can be set to beep or vibrate to alert you when there is a change in sensor status. To set this option: 1. ROLL OVER the Home Key icon and DOUBLE-CLICK the thumbwheel to reveal the options.
  • Page 41 For example, you may wish to change your Open/Closed sensor to alert you when a door is closed rather than open. To change any setting: 1. Using your Home Key, either: A. Roll over to the icon you want to change and DOUBLE- CLICK.
  • Page 42 Choosing Identical Sensor Names If you choose the same name when adding a second sensor of the same kind to the system, the Home Key will show the following message: Another device has this name. The Home Key will then show the following options: Add a letter? Pick a new name? Use name anyway?
  • Page 43 "CallMe" Awareness Outside Your Home 4. The screen will give you two options: No, Go back or If you set the system to Automatic call me, bringing the Yes, forget it. Home Key with you when you leave your home automatically 5.
  • Page 44 Moving the Base Station to a Different Location If you would like to move the Base Station to a new location after initial installation, it will remember your settings after you power it up again. However, you will need to check that the new position is within range of your sensors.
  • Page 45 Using Range Extenders The Base Station communicates with your Home Key and all sensors within range. Depending on the construction and size of Range Extender your home, you may need to use one or more Range Extenders (not included) to extend the transmission zone of the Base Station. If you are using the Automatic call me option, the system is programmed to send a cell phone text message or email alert AveragehomesizewithoneRangeExtender...
  • Page 46 Managing System Updates Future Home Heartbeat remote devices will make use of this option, which is accessed by double-clicking under the Global "CallMe" icon and highlighting Send System Info? This option gives you the choice to send a sensor-wide update at different daily intervals, to manage instances when no alerts are generated in a 24-hour period.

  • Page 47: Troubleshooting

    Troubleshooting If you experience difficulty with your Home Heartbeat system, the tips in this section may help you diagnose and fix them yourself. If you need assistance, please call 1-00-1-21 to speak with a Home Heartbeat expert. If a sensor gives unexpected feedback on the Home Key screen Check your initial settings by rolling over the sensor icon.
  • Page 48 If an icon on the Home Key shows a flashing battery icon and displays an amber backlight The sensor or the Base Station battery may be running low. If it is a sensor icon, CLICK once to check the battery status on the bottom line of the screen.
  • Page 49 If the Home Key is not responding The Home Key might need to be charged. SLIDE it into the Base Station and check the green light on the left side. When the Home Key needs charging, the light blinks. When the light no longer blinks, the Home Key is fully charged.
  • Page 50 Automatic call me under the Global "CallMe" icon, to enable cell phone text message alerts you must register your cell phone or email. You can visit www.homeheartbeat.com or call Home Heartbeat Support at 1-00-1-21 and a friendly operator will assist you. If you are already registered, check to see that you received a confirmation cell phone text message or email alert.
  • Page 51 If the Home Key is awake but not working correctly Reset the Home Key by using a paperclip and inserting one end into the small pinhole on the backside. Gently press once—you will feel the switch depress slightly. CLICK the thumbwheel once. If you are in range of the Base Station it should automatically rejoin the network.
  • Page 52 If you notice that your Home Key, after charging, is not holding the charge as long as expected, please contact Eaton at 1-800-813-2199. The battery in the Home Key is a lithium cell and must be serviced by a trained technician.

  • Page 53: Sensor And Component Options

    Sensor and Component Options The following options are accessed by rolling over the icon on the Home Key and DOUBLE-CLICKING. Home Status Home Key Done, Go back? Done, Go back? Choose name? Home Key Dad’s Key Mom’s Key Global “CallMe” Etc.
  • Page 54 Open/Closed Sensor Water Sensor Done, Go back? Done, Go back? Choose name? Choose name? Door Water Sensor Window Basement Floor Back door Bathroom Floor Etc. Etc. In-Home Awareness? In-Home Awareness? Don’t alert Don’t alert Alarm on Closed Alarm on Wet Alarm on Opened Alarm on Dry “CallMe”...
  • Page 55 Power Sensor Attention Sensor Done, Go back? Done, Go back? Choose name? Choose name? Appliance Attention Sensor Child Monitor Call Home Coffee Maker Doorbell Etc. Etc. Change sensitivity? In-Home Awareness? Very sensitive Don’t alert Default sensitivity Alarm on Requested Less sensitive Alarm on Standby Least sensitive “CallMe”...
  • Page 56 Reminder Sensor Range Extender Done, Go back? Done, Go back? Choose name? Choose name? Reminder Sensor Range Extender Change Air Filter 1st Floor Extender Change Batteries 2nd Floor Extender Etc. Etc. Change time? In-Home Awareness? 15 Seconds (demo) Don’t alert 1 hour Timer Alarm on Off Mesh 2 Hour Timer...

  • Page 57: Message Glossary

    Message Glossary Another device has this name Another sensor or device in the system has the name you have just chosen, so the Home Key allows you to pick a new name, add a letter, or use the name anyway. Battery low The Base Station, sensor, device, or second Home Key on the system is running low on battery power.
  • Page 58 Control problems, Please check: (sensor or device name) The action you have asked the sensor or device to carry out (such as open or close a water valve, for example) has not been completed, or the sensor that you have connected to a controllable device as the trigger has changed status but has not carried out the intended action (i.e., the water sensor is wet, but the water valve has not closed).
  • Page 59 Go to www. homeheartbeat.com of call Home Heartbeat Support (1-00- 1-21) to register. This message appears under the Global "CallMe"...
  • Page 60 you are attempting to set up. Check to see that the battery is working and installed correctly in the battery clip. (The sensor light below the battery clip will flash when you insert the battery). If it does not flash, the sensor may be malfunctioning. Also, check that the Base Station is plugged in.
  • Page 61 Sent update (x seconds, minutes, hour) ago Once a day, the Base Station reports the status of your system to the server. This message appears under the Global "CallMe" icon. Server processing After a call is tried, the server has received the alert from the Base Station and is processing it.

  • Page 63: Support

    Support If you need help setting up or using Home Heartbeat, there are two easy ways to get help. Visit www.homeheartbeat.com to learn more about the Home Heartbeat system and read or download additional product support materials. To speak directly with someone who can help you, call 1-00-1-21 and one of our friendly Home Heartbeat experts will provide assistance.
  • Page 65 FCC Statement (Compliance Statement, Part 1.1) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 66 on, then the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna • Increase the separation between the equipment and the receiver • Connect the equipment into a power source on different circuit than the receiver Telecommunications per FCC part  This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.
  • Page 67 If trouble is experienced with this Home Heartbeat Base Station, for repair or warranty information, please contact Home Heartbeat support at 1-800-813-2199 or visit www.homeheartbeat.com on the web. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 68 Eaton Electrical Inc. 1000 Cherrington Parkway Moon Township, PA 15108 www.homeheartbeat.com © 2006 Eaton Corporation All Rights Reserved Assembled in the U.S.A. IM00416001E Rev. 2 Part No.: 67A5002H02...

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