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ToughTech
Models Covered:
ToughTech Duo-QR
ToughTech Duo-3SR
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RAID 1, RAID 0 and Single Drive operation modes.
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Default RAID 1 Mirroring to assure data integrity and protection on the road.
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Designed for optimal heat dissipation.
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Easy-release removable 2.5" drive sleds.
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Designed for Solid State (SSD) and standard SATA HDDs.
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QR Model offers eSATA, FireWire 800/400 and USB 2.0 host connectivity.
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3SR Model offers eSATA, USB 2.0 and USB 3.0 host connectivity.
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FireWire is daisy-chainable with bus power (QR model only).
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New user friendly display menu, input selection and drive health monitoring.
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Uses S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) to track hard drive
health, alerting user of potential problems.
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User-selectable temperature, warning, and alarm settings (LEDs and audible).
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DC power available for USB & eSATA operation. Power adapter included.
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Drive sleds allow for drive insertion/removal without tools.
Duo Users Manual
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Table of Contents
Related Manuals for CRU Dataport ToughTech Duo-QR
Summary of Contents for CRU Dataport ToughTech Duo-QR
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Page 1: Raid
ToughTech Duo Users Manual ™ Models Covered: ToughTech Duo-QR ToughTech Duo-3SR • RAID 1, RAID 0 and Single Drive operation modes. • Default RAID 1 Mirroring to assure data integrity and protection on the road. • Designed for optimal heat dissipation. • Easy-release removable 2.5” drive sleds. • Designed for Solid State (SSD) and standard SATA HDDs. • QR Model offers eSATA, FireWire 800/400 and USB 2.0 host connectivity. • 3SR Model offers eSATA, USB 2.0 and USB 3.0 host connectivity. • FireWire is daisy-chainable with bus power (QR model only). • New user friendly display menu, input selection and drive health monitoring. • Uses S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) to track hard drive health, alerting user of potential problems. • User-selectable temperature, warning, and alarm settings (LEDs and audible). • DC power available for USB & eSATA operation. Power adapter included. • Drive sleds allow for drive insertion/removal without tools. -
Page 2: Table Of Contents
Table of Contents 1. Pre-Installation Steps 1.1 ToughTech Duo Accessories 1. Pre-Installation Steps 1.1 Accessories Check the accessories with your ToughTech Duo or ToughTech Duo- 1.2 Identifying Parts 3SR. Please contact CRU if any parts are missing or damaged. The box should contain the following items: 1.3 Consider your RAID Configuration 1.3.1 RAID 0 ToughTech Duo unit ToughTech Duo -3SR unit 1.3.2 RAID 1 Power adapter Power adapter 1.3.3 Single Disk Mode eSATA cable eSATA cable 2. Hardware Setup FW800 cable USB 2.0 type A to A cable 2.1 Installing Hard Drives USB 2.0 type A to A cable USB 3.0 cable 2.2 Connecting and Powering ToughTech Duo FW800 to FW400 cable Screw kit 3. -
Page 3: Consider Your Raid Configuration
Rear of ToughTech Duo-QR drives. If one drive were to fail, your data would still be preserved on the other drive. After replacing a failed drive you can rebuild the RAID on the fly so that your data is once again redundant and secure. 1.3.3 Single Disk Mode In this mode the unit will support a single drive. 1. FireWire Ports NOTE: There is no way to convert a drive in Single Disk 2. eSATA/USB 2.0 Combined Port Mode to RAID 1 without creating a new array which will 3. Power Switch 4. Power Supply Input cause loss of the data on the hard drive. Rear of ToughTech Duo-3SR 2. Hardware Setup 2.1 Installing Hard Drives ToughTech Duo is compatible with 2.5-inch SATA hard drives that are no more than 9.5 mm in height. Follow these steps for installing or removing a drive. a. Push the ejection button. The handle will swing open. 1. eSATA/USB 2.0 Combined Port 2. USB 3.0 Port b. Remove the drive sled and swing the side panel out. 3. Power Switch 4. Power Supply Input c. Insert the drive with the label up. 1.3 Consider your RAID Configuration d. Close the side panel. Ensure the panel is flush with the drive. -
Page 4: Connecting And Powering Toughtech Duo
4. LCD Menu Screens 2.2 Connecting and Powering ToughTech Duo (use the Navigation Buttons to change screens) a. C onnect the data cable to the corresponding port on ToughTech Mode/Status The RAID level used Duo. Status of RAID: Normal or Degraded Drive Status • OK: Indicates that the hard drive is in use or ready to use NOTE: eSATA and USB 2.0 share the same port. • No Disk: Indicates that the hard drive was removed or not installed • Unused: A new drive was installed and not b. P rovide power to the ToughTech Duo. There are two possible added to the RAID ways to do this. • Failing: Indicates the drive is malfunctioning. Possible causes of failure Option 1: If the FireWire host on your computer is powered, message include an inability to recognize ToughTech Duo can use FireWire for power (QR Model only). the drive, a compatiblity problem, or damaged sectors. -
Page 5: Changing The Raid Type
g. Select “YES.” The RAID is now created. RAID is Not a Backup WARNING: Changing RAID levels will erase any data on Because your ToughTech Duo features a redundant RAID mode the drives. Make a backup copy of any data you wish to which protects against a hard drive mechanical failure, it is an keep before changing the RAID. excellent part of any backup strategy. However, a RAID is not, in itself, a backup strategy. Many things besides hard drive failure can damage or erase your data: Corruption caused by unexpected disconnection during data access 5.2 Changing the RAID Type (e.g. a cable is unplugged during a data transfer, or the computer crashes or loses power while writing to the drives) a. Press the Up button, for the “Change RAID Mode” screen. • Corruption or destruction caused by viruses or other malware b. Press the Enter button. • Sabotage by a disgruntled employee or acquaintance • Theft or loss of your ToughTech Duo c. Press the Down or Up button to select the desired RAID type. • Natural disasters such as fire, flooding, etc. d. T he screen will display “Will Erase all Data.” Selecting “OK” Considering these possibilities, any single copy of your important will result in the loss of all data on the drives. (Ensure all data data must always be considered at risk. That’s why backing up is is backed up prior to pressing OK.) If you’re ready to continue, so important. Follow the 3-2-1 backup rule. Your data should exist press Enter. -
Page 6: Configuration Pin
7.1 Configuration PIN 7.5 RAID Warning Buzzer This feature allows you to set a PIN to prevent unauthorized This buzzer will sound when ToughTech Duo is in degraded RAID mode (i.e. a drive has failed and is in need of rebuild, or the RAID is configuration. The default PIN is 0000. ToughTech Duo only requires you to enter a PIN if a different value has been set. currently rebuilding). The “RAID” LED will glow amber if this occurs. NOTE: Some features of the Configurator are not applicable to ToughTech Duo. Examples include the fan kick-on and Enclosure Temp setting. 7.2 Buzzers Place a check in the boxes to indicate which warning/alarm buzzers you want to be activated. 7.3 System Warning Buzzer This buzzer will sound when a drive reaches a default temperature, or a temperature that you set (see section 7.7). 7.6 RAID Alarm Buzzer As a visual alert, the “system” LED will glow amber when the temperature is reached. This buzzer will sound when the RAID has failed or is invalid. The “RAID” LED will glow red if this occurs. 7.7 Temperature Sliders When your ToughTech Duo reaches a certain temperature, the System LED lights up, and buzzers will sound (unless you configure them not to do so). You may want to change these default temperatures according to your environment. With these “sliders,” you can change the default temperatures of the:... -
Page 7: Booting To The Toughtech
ted, an icon representing the drive volume will appear (“mount”) on sage such as “The disk is in use and could not be ejected. Try the desktop. You can now use the volume just like an internal hard quitting applications and try again.” drive. It could be a background application like Sherlock or the Finder. Eject the volume before powering down the This is not a defect or issue caused by the WiebeTech device. Try unit by dragging the volume’s icon to the trash invoking the Force Quit feature in OS X to see what software may bin, or by selecting the volume then pressing be running. For Windows XP, the equivalent command is CTRL-ALT- Command-E. Shutting down the unit without DEL. first ejecting the volume can result in data loss. Drives connected to the computer via eSATA cannot be ejected in 8.1.3 Booting to the ToughTech Windows the way FireWire drives can. However, freeware utilities Some Macs support booting from FireWire devices. To activate are available on the internet that provide a similar function. this feature, you must first install OS X on the external volume. The easiest way to do this is to clone an existing system drive using Q: I’ve attached my ToughTech Duo and can see the volume, a drive cloning utility. Next, go to System Preferences --> Startup but it shows up twice. Which one is real? Disk. A window will list the available bootable volumes. Select the volume from which you wish to boot. Another method is to hold A: I f you are seeing your ToughTech volume mounted twice, chances... -
Page 8: Technical Specifications
10. Technical Specifications FCC Compliance Statement: “This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.” Product name/code ToughTech Duo-QR and ToughTech Duo-3SR This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protec- Interface Types & eSATA - up to 3.0 Gbps tion against harmful interference when the equipment is operated in a home or commercial Speeds Dual FireWire 800 (400 compatible) - up to 800 environment. This equipment generates, uses, and can radiate radio frequency energy and, if not Mbps (QR Model only) installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause USB 2.0 - Up to 480 Mbps harmful interference in which case the user will be required to correct the interference at this USB 3.0: up to 5.0 Gbps (-3SR models only) own expense. RAID Levels RAID 0 (striped) or RAID 1 (mirrored) In the event that you experience Radio Frequency Interference, you should take the following Supported steps to resolve the problem: Drive Compatibility All 2.5” SATA hard drives that are no more 1) Ensure that the case of your attached drive is grounded. than 9.5mm high 2) Use a data cable with RFI reducing ferrites on each end. 3) Use a power supply with an RFI reducing ferrite approximately 5 inches from the DC plug. Power Switch 2 position: on/off 4) Reorient or relocate the receiving antenna. Operating System Windows 7, Vista, or XP Requirements Mac OS X...
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