Insignia NS-46E570A11 User Manual page 43

Insignia 42"/46" LED-LCD TV, 120Hz 1080p
Problem Solution
Picture
No picture
Good sound but poor color
Poor picture
Horizontal dotted line
"Ghost" or double image
Snowy picture or noise
VGA picture is not stable or
synchronized
After images appear
Picture has a few bright or dark
spots
Audio
Good picture but no sound
No output from one of the
speakers
Other
• Make sure that the Audio Only option is
set to Off. See "Playing TV audio only" on
page 20.
• Make sure that the video cables are
connected securely to the back of your TV.
See "Making connections" on page 10.
• Adjust the contrast and brightness. See
"Adjusting the TV picture" on page 16.
• Make sure that the correct video mode is
selected. See "Selecting the video input
source" on page 14.
• Make sure that the incoming signal is
compatible.
• Make sure the antenna is connected
correctly. See "Connecting an antenna or
cable TV (no box)" on page 10.
• Check the closed caption settings. Some
TEXT modes can block the screen. See
"Selecting the closed captioning mode"
on page 27.
• Adjust the contrast, color, and brightness
settings. See "Adjusting the TV picture"
on page 16.
• Make sure that the room is not too bright.
Light reflecting off the screen can make
the picture difficult to see.
• If an S-VHS camera or a camcorder is
connected while another connected
device is turned on, the picture may be
poor. Turn off one or more devices.
• Your TV may be too close to another
electrical device, such as a hair dryer or
neon light. Turn off the device or move
your TV.
• Obstructions, such as a high-rise building
or hills, may be preventing your antenna
from receiving a clear signal. Using a
highly directional antenna may improve
the picture quality.
• Make sure that the AV and antenna cables
are connected securely.
• Make sure that you have selected the
correct VGA mode on your computer.
• Do not display a still image, such as a logo,
game, or computer image, for an
extended period of time. This can cause a
permanent after-image to be burned into
the screen. This type of damage is not
covered by your warranty.
• A few bright or dark dots on an LCD screen
is normal. It does not affect the operation
of this TV.
• Increase the volume.
• Make sure that the sound is not muted.
• Make sure that the correct audio mode is
selected. See "Adjusting sound settings"
on page 19.
• Adjust the balance in the Audio menu. See
"Adjusting sound settings" on page 19.
www.insigniaproducts.com
Problem Solution
Buttons on the front of the TV
• Make sure that the Button Lock option is
do not work
• Unplug the power cord, wait a few
INlink does not work
• Make sure that the device you want to
• Make sure that the HDMI device's power
• Make sure that the INlink Control option is
• Scan for INlink devices again. See "Using
• Connect an INlink device using an
• If it the HDMI cable is disconnected then
set to Off. See "Locking control buttons"
on page 24.
seconds, then plug the cord back in and
turn on your TV.
control is HDMI CEC-compatible.
cord is connected correctly.
set to On in the INlink menu. See "Using
INlink" on page 32.
INlink" on page 32.
HDMI 1.3 cable.
reconnected or if the power is turned off
scan for INlink devices again. See "Using
INlink" on page 32.
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