Hdtv Adapter Troubleshooting - AMD Radeon R7 260X User Manual

24 Reference

6.1.3 HDTV Adapter Troubleshooting

The following troubleshooting tips may help if you experience problems with HDTV.
More troubleshooting information can be found on the AMD Web site. Please visit
http://support.amd.com.
6.1.3.1 There is a black border around the TV when using an HDMI™ connection.
Try adjusting the overscan/underscan of the TV. For more information, see
knowledgebase article GPU-72: Unable to Adjust a Digital Display to Match the
Resolution of the Desktop.
6.1.3.2 There is no display on the TV.
The TV will not display anything until Windows starts; this may take several minutes.
Make sure the TV is set to YPbPr input.
6.1.3.3 DVDs will not play in high-quality modes.
For displays connected using an analog connection, playback of CSS-protected DVDs
may be restricted to certain modes.
For displays connected using a digital connection, playback on certain DVD players
may also be restricted if HDCP (high-bandwidth content protection) cannot be enabled.
This restriction also applies to displays connected using active DisplayPort adapters.
6.1.3.4 The display appears tilted.
Consult the HDTV documentation.
6.1.3.5 TVs/monitors connected cannot be enabled.
Check individual connections to the TVs/monitors.
If TVs and/or monitors connected using DisplayPort adapters, passive dongles, or
active dongles cannot be enabled, visit
connectivity options available for your graphics card and that your chosen
configuration is supported.
For a list of AMD Eyefinity validated dongles, see http://support.amd.com.
6.1.3.6 Required display resolution is missing/unavailable in
AMD Catalyst™ Control Center/AMD FirePro™ Control Center.
Make sure that:
The desired resolution is supported for the display being used.
•
The graphics driver has been properly installed.
•
The connectors, cables, switches, and/or adapters connecting the display to the
•
graphics card are compatible and correctly configured.
For more troubleshooting steps, see knowledgebase GPU-10: Inability to Select a
Specific Resolution for a Display Device in AMD Catalyst™ Control Center.
AMD Radeon™ R7 260X Graphics
http://www.amd.com/eyefinity to check the
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