Support From The Avm Service Team - Fritz! BOX Fon WLAN 7140 Installation, Configuration And Operation

Support from the AVM Service Team

14.4 Support from the AVM Service Team
122 FRITZ!Box Fon WLAN – 14 Customer Service Guide
VoIPon www.voipon.co.uk
Should problems with your FRITZ!Box Fon WLAN arise, we
recommend taking the following steps:
1. If your have questions about starting operation of your
FRITZ!Box Fon WLAN, please consult the chapter
"FRITZ!Box Fon WLAN 7140: Connecting" from page 12.
Please see the information in the section "Product De-
tails" from page 115.
2. If anything does not work, please start by consulting the
chapter "Troubleshooting" from page 65.
This section also presents useful tips on problems with
establishing connections.
3. The next step is to consult the FAQs in the Internet:
www.avm.de/en/service/FAQs. This site contains
answers to questions our customers have frequently
asked our Support team.
4. If you do not find an answer to your question in the exist-
ing FAQs, the AVM Support Team will assist you with tips
and resolutions for working with the FRITZ!Box Fon WLAN.
The support desk can be reached by e-mail or by fax.
Please take advantage of the information sources described
above before contacting AVM support.
The support desk can be reached by e-mail or by fax. AVM
Support then will contact you to assist in solving your prob-
lem. You will receive an e-mail or a fax.
Support by E-mail
You can send us an e-mail request at any time using the Ser-
vice area of our website. The Service area can be reached at:
www.avm.de/en/service/index.html
Then select the product for which you need support from the
"Support" area. You can use the e-mail form available at the
"Mail Form" link. Fill out the form and send it to AVM support
by clicking the "Send" button. Our Support team will re-
spond by mail as quickly as possible.
sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030