Troubleshooting - DGTEC DG-FV5800 User Manual

Troubleshooting

If a problem does occur with this STB, please check the table below to begin
troubleshooting. Alternatively you can contact the DGTEC Technical support hotline
on 1800 189 941.
Problem
Power on, but no
display on screen
Power on this STB,
however the
screen displays
"No signal"
Picture but no
audio.
Probable reasons
Please carefully check the
power plug, to see it is in
socket of wall or not? Is
power interrupted?
Is the aerial installed
correctly?
Antenna cable is not
connected
Possible interference
AV channel on Television is
not set correctly
Audio cables are not
inserted.
Resolution
Firmly push the power plug
into the wall socket.
Reinstall the aerial
Connect the antenna cable
Power off unit and start
again
Set the Television on the
correct AV input by using
the television RCU.
Check that the audio leads
are connected properly
both on the back of the unit
and the back of the
television.
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