Do you have a question about the 9000B and is the answer not in the manual?
Questions and answers
niall patrick lenoach
May 14, 2025
the sound on the phone is gone the screen lights when a call comes but no sound
1 comments:
Mr. Anderson
May 21, 2025
If the screen lights up during a call but there is no sound on the Eircom 9000B phone, possible issues could include:
1. The handset is in secret (mute) mode, which disables the microphone so the caller cannot hear you. 2. The loudspeaker (hands-free) function may be enabled while the battery is low, which disables sound output until the phone is charged. 3. The volume may be turned all the way down. Adjust the volume using the volume keys on the handset.
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Dear customer, You have just acquired a new generation telephone and thank you for placing your confidence in us. This product follows a strategy of continuous development. We reserve the right to make changes without notice, modifications and improvements to the products described in this user manual.
Recommendations and safety Listening to your messages ....28 instructions ........ 3 Locking / Unlocking the keypad ....28 Discover........5 Setting up......... 29 Your phone ............5 The phone ............29 The handset screen ........8 The handset ..........32 Setting up........9 The base ............35 The line ............36 Connecting the base ........9...
Recommendations and safety instructions For safety reasons, never put the handset in the base station without the battery inserted or without the lid on the battery compartment as this could cause an electric shock. To avoid damaging your handset/base, only use certified rechargeable batteries NiMH 1.2 V 600 mAh, never use non-rechargeable batteries.
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In regions greatly affected by electrical storms we recommend that you protect your telephone circuit with a special fixture for excess voltage. Your eircom 9000B has anti-skid pads that should leave no traces on your furniture and ensure stability. However, given the wide variety of finishes used by furniture manufacturers, traces may appear on surfaces in contact with the parts of your eircom 9000B.
Discover... Your phone The pack Check that you have the following items in your pack: 1 eircom 9000B handset 1 eircom 9000B base 2 rechargeable batteries 1 telephone connection cord 1 mains power supply with connection cord ...
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Key 1: • Long press: access to eircom messaging *.eircom messaging is eircom's answering machine on the network. The eircom messaging number is preconfigured for fast access to your mailbox (171). To modify the number please refer to “ Changing ”, page 31.
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"Open line" key During a call : to (de)activate the hands-free mode. • Browsing through the menus / Upper and lower keys: • To increase / Decrease the volume. • Browsing through the menus. • : See the list of calls received. •...
The handset screen HE ICONS DISPLAYED In standby mode or during use, your phone screen informs you of your phone’s current state through icons, and in particular: Status icons: Indicates your phone’s current state Speakerphone enabled Battery charge condition Handset.1 There are messages on your Silent mode activated online message recorder...
Setting up... Connecting the base Before making connections, please see the safety instructions at the start of the booklet. Turn the base over. Take the telephone connection cord, click it into its socket and connect the other end of the cord to the telephone socket. Take the mains power supply.
Handset set-up Take the batteries provided in the packaging. Turn over your handset and press the top of the hatch to release it. Insert the batteries one by one according to their polarities as indicated in the illustration opposite. Fit the hatch to the handset by pushing it up until it is completely closed.
Charging To charge your phone, place the handset on the base, making sure that the base is connected to an AC outlet. To ensure optimum charging, leave the handset on the base for at least 15 hours when using the phone for the first time. During charging, the batteries may heat up. This is quite normal and perfectly safe.
Browsing through the menus Browser This browser allows you to quickly access menus and change your settings easily. It points in two directions. To access the phone menu, press When choosing menus, press the top or the bottom of the browser to access the previous or next menu.
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Illustration To browse-through menus, use the browser [or right side keys] and two multifunction buttons: Press the key . The main menu is displayed on the screen. Press the top or bottom of the browser key to scroll through the menus and access the desired function.
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To access the date and time setting menu: Press the key . The main menu is displayed on the screen. Scroll through the menus to the Settings menu by pressing the top or bottom of the browser key Enter the Settings menu by pressing the key Scroll through the menus to the Date/Time/Alarm menu by pressing the top...
Confirm your entry by pressing the key . The home screen displays the message Saved. You have just set your phone’s current date and time. You can also set the date and time display format (see “Setting the date and the time”, page 31). Refer to the “Menu tree structure”, page 16 section to find out about your phone’s functions.
Menu tree structure Settings Call log Date/Time/Alarm Handset settings Select base Date & Time Empty Display Time format Call log type Contrast Date format All calls Handset name Enter time Missed calls Enter date Language Alarm Auto Answer Register handset Alarm On/Off Sound Enter time...
Making and receiving calls... Managing a call Making a call ROM THE HANDSET ETHOD Dial your contact’s number. If you make a mistake, press the key to delete the last character entered. Press the key ROM THE HANDSET ETHOD Press the key Dial your contact's number.
Options during a call You can use the following options during a call: Enable/Disable loudspeaker (speakerphone mode) ANDSET LOUDSPEAKER (during a call) The icon appears on the handset screen when the hands-free mode is active. When the battery charge icon is at minimum, the hands-free function is not available until the next charging cycle.
Enabling/Disabling the secret mode (during a call) The secret mode allows you to temporarily mute the line so that you are not heard by the caller. Once enabled, the Mute On message flashes on the screen. Managing several calls Your phone allows you to take and manage several calls when you are already on the line (depending on your line provider).
Switching from one call to the other Press the key then the key to switch from one call to the other. The call in progress is then put on hold and you can take back the previous call. Ending one of the calls in progress Press the key then the key to end the current call.
Using additional handsets You can associate additional handsets with your phone: You can then make and receive outside calls or calls between these handsets. You first have to pair the handsets with the base. For further details, refer to the “Associating a new handset”, page 33 . Calling another handset (intercom) If you only have two paired handsets on the same base, the handset called rings automatically.
Transferring a call to another handset (during communication) You must have at least two handsets paired on the same base. If you only have two paired handsets on the same base, the call is transferred directly to the second handset. Simply take the call on the second handset with the key and hang up the call on the first handset with the...
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If necessary select the desired handset with the key. The selected handset will ring. Your contact is put on hold. Connect the call to the second handset with the key. On the first handset, press the key to display the call options. Select the Conference option with the key, then press You can then all talk to each other.
Using the phonebook Create an entry . The directory opens. Press the key If there are no entries, the message Empty is displayed. Press the key Select New entry with the key and press Specify the required information by confirming at each step with •...
Changing an entry Press the key . The directory opens. Select the entry to be modified with the key. Press the key Select the option Edit and press Change the name and/or number and/or number type and confirm with Deleting an entry The action Delete deletes the selected entry.
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Associating a speed dial number with an entry Speed dial allows you to associate a numeric key, for example key , with an entry in your directory. Once you have made the association, you can dial your contact's number automatically by long press on the associated key (e.g Press the key .
Transferring entries from one handset to another You must have at least two handsets paired on the same base. Each handset has its own phonebook. To transfer one or more entries from a phonebook to another handset: Press the key .
The eircom messaging number is preconfigured for fast access to your mailbox (171). To modify the number please refer to “Changing your voice mail number”, page 31.
Setting up... The phone Changing the ringing tone > Sound > Ringer > External Internal You can change the ringing tone of: • outside calls, • calls between handsets (intercom). Scroll through the pre-recorded ring tones and confirm with Modifying the ringing volume >...
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Activate/deactivate beep call * > Sound > Ringer Silent > Select the status: • Beep : When receiving a call, a beep is emitted by the handset. • Off : No beep is emitted when receiving a call. confirm with * On when silent mode is active.
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Select "On" or "Off" and validate with Changing your voice mail number Settings > Voicemail > The eircom messaging number is preconfigured for fast access to your mailbox (171). Enter the voice mail number and validate with...
The handset Define the priority base for a > Settings > Handset settings > Select base handset This function allows you to specify the priority base to be used for making calls. Only if you have paired the same handset on several bases. Select the base that the handset should use first and confirm with >...
Changing the display language > Settings > Handset settings > Language Select the language to be used and confirm with > Settings > Handset settings > Auto Answering automatically Answer With this function you can answer a call simply by lifting the handset from the base. Select the desired state, On or Off, and validate with >...
Once the handset is registered, the pairing mode is automatically exited. Removing a handset registered on > Settings > Handset settings > the base De-Register Enter the base code and confirm with The default code is 0000. Select the handset to unpair from the base and validate with >...
The base Enabling the pairing mode (long press) You enable the pairing mode when you associate an additional handset, for example. Give a long press on the key on the base. Your base will remain in pairing mode for about 1 minute. Changing the default code >...
The line We do not recommend that you change line settings without first contacting your line provider, as this may result in your phone line being disconnected. Changing the dialling type > Settings > Base settings > Dial Mode You can use a voice frequency [Tone] or pulse [Pulse] based dialling system . Select the desired system and validate with Changing the flash duration >...
Alarm... The alarm The alarm sounds through the handset speaker. To stop the alarm clock, press any key on the handset. Programming the alarm > Settings > Date/Time/Alarm > Alarm To program the alarm: Depending on the alarm status, enable or disable the Alarm function. Select the time at which you want to be woken up.
> Settings > Date/Time/Alarm > Alarm > Defining the wake-up time Enter time Enter the desired time and validate with When the 12-hour time format is set, use the key to switch between AM (before 12 o'clock) and PM (after 12 o'clock). Select the desired repetition frequency: •...
Tracing your calls... Call logs Logs are lists of numbers or events received by your phone. Depending on your line provider, call logs contain the following information : • your contact’s name or number, • the call time or date. Viewing the received call log >...
Managing incoming or outgoing calls Use the following options from the call list to: • Details: display the information about the selected call, • Delete: delete the selected log entry, • Delete all: delete all the numbers in the list. •...
Environmental information Environmental impact Electrical and electronic appliances are an integral part of our daily lives, but sooner or later they end up as waste. WEEE disposed of to land ll, incinerated or recovered without any pre-treatment has the potential to cause serious consequences for the environment and human health. You will nd a crossed out wheeled bin symbol on the base of the telephone.
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Play your part by - • Not disposing of this equipment with your general household waste. • Bringing this eircom phone or the product it replaced to your civil amenity site at end of life for recycling. • Post or deliver to:...
Guarantee a The eircom 9000B has a warranty of 12 months and is guaranteed to be free from defects in materials and workmanship during that period. b Should your eircom 9000B fail to function properly please call the helpdesk on ...
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Irish Trade Mark Registration no. 213824 Registered of ce: eircom Limited, 1HSQ, St. John’s Road, Dublin 8 Registered in Ireland No. 98789...
Need help?
Do you have a question about the 9000B and is the answer not in the manual?
Questions and answers
the sound on the phone is gone the screen lights when a call comes but no sound
If the screen lights up during a call but there is no sound on the Eircom 9000B phone, possible issues could include:
1. The handset is in secret (mute) mode, which disables the microphone so the caller cannot hear you.
2. The loudspeaker (hands-free) function may be enabled while the battery is low, which disables sound output until the phone is charged.
3. The volume may be turned all the way down. Adjust the volume using the volume keys on the handset.
Check these settings to resolve the issue.
This answer is automatically generated