1. Manuals
  2. Brands
  3. Win Manuals
  4. IP Phone
  5. IP580
  6. User manual

Win IP580 User Manual

Win ip phone user guide e-net 200 communication system
Hide thumbs Also See for IP580:
Table of Contents

Advertisement

Quick Links

Download this manual
200
e-Net
Communication System
IP580/IP500 IP Phone
User Guide
06IP58M.CH17.EN7

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the IP580 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Win IP580

Summary of Contents for Win IP580

  • Page 1 Communication System IP580/IP500 IP Phone User Guide 06IP58M.CH17.EN7...
  • Page 2 InterPBX, InterServer, VG5000, AP8000, IP580, IP500, InterClient, and are trademarks of DSG Technology Inc. Windows, Outlook, and Outlook Express are trademarks of Microsoft Inc. Other names used here are trademarks of their respective owners. e-Net, e-Net 200 are trademarks of WIN Communications Corporation.

  • Page 3: Table Of Contents

    Table of Contents Table of Contents Chapter 1 Using The IP Phone ......................5 Overview of IP Phone ......................5 Making Internal Calls{XE “Making Internal Calls”.............7 Making External Calls......................8 Answering Calls .......................8 Recent Calls ........................8 Placing a Call on Hold ....................10 Transferring Calls......................10 Conference Call.......................11 Call Waiting........................11 Accessing Voice Mailbox....................11...
  • Page 4 Table of Contents Notification........................32 Distribution List......................34 Change Password ......................35 Phone Book........................35 Review System Speed Dial....................36 Printing Button Mapping Label..................36 Chapter 5 Maintenance........................39 Connecting the IP Phone ....................39 Adjusting the Supporting Bracket................39 IP Phone Setup........................40 Appendix A: Quick Start Guide .......................41...

  • Page 5: Chapter 1 Using The Ip Phone

    Chapter 1 Using The IP Phone The IP580 is a feature-rich IP phone. Both the IP580 and IP500 provide 9 function keys for commonly used calling features. The IP580 also provides 15 programmable buttons allowing you to customize specific features. The LCD displays your extension number, name, time, caller ID and call status.
  • Page 6 Chapter 1 Using The IP Phone IP580 Phone LCD Display Displays information such as extension number, name, current time, call status, caller ID, number of new messages, number of missed calls and other settings. Menu Buttons Press and hold to access call history mode,...

  • Page 7: Making Internal Calls{Xe "Making Internal Calls

    During a call, press Rec/Play Button to record the call. When on-hook, press Rec/Play Button to play the recording. The other buttons of IP500 function the same as on IP580. Making Internal Calls{XE “Making Internal Calls” Lift the handset or press Speakerphone button.

  • Page 8: Making External Calls

    Chapter 1 Using The IP Phone Making External Calls 1. Lift the handset or press Speakerphone button. 2. Wait for the dial tone and dial the CO line access code “0”. 3. Wait for the dial tone and dial the phone number. You may also press the specific programmable button mapping to CO Lines or CO Line Groups to get an outside line.
  • Page 9 Chapter 1 Using The IP Phone 2. Press to access to Recent Calls Mode. 3. Press again to select Missed Calls items. The LCD displays the extension number and user name of internal calls. If the outside line supports Caller ID, the LCD will also display the phone number of external calls. If the caller is unknown, the LCD will display “Withheld.”...

  • Page 10: Placing A Call On Hold

    Chapter 1 Using The IP Phone 2. Press to select Dialed Numbers items. twice and then press 3. The LCD will display the dialed number of external calls or the extension number and name of internal calls. 4. You can press to directly dial to a dialed call number.

  • Page 11: Conference Call

    Chapter 1 Using The IP Phone Conference Call 1. During a call, press the Hold button to hold one party. 2. Call another party. Both internal and external phone number are applicable. To invite more parties, press the Hold button to hold the call and call the next one.

  • Page 12: System Speed Dialing

    Chapter 1 Using The IP Phone 3. Follow the system prompts to play the message or change the settings. Please refer to Chapter 2: Voice Messaging for more detailed voice mailbox operation. System Speed Dialing If your administrator has set up specific numbers for system speed dialing, you can use the defined speed dial numbers to call.

  • Page 13: Internal Paging

    Chapter 1 Using The IP Phone any other extension. During a call, press the Transfer button and #15. 2. Assign a slot number from 0 to 9. 3. Hang up the phone. 4. You can page and inform the assigned slot number to the correspondent person t pick it up.

  • Page 14: Making Calls To Joint Server Extensions And Local Phone Stations

    Chapter 1 Using The IP Phone You can login to more than one Extension Group at the same time. To Login: 1. Lift the handset or press the Speakerphone button. 2. Press #35. 3. Press the Extension Group Number to login. (Consult your administrator for the Extension Group Number.) To Logout: 1.

  • Page 15: Chapter 2 Voicemail System

    Chapter 2 Voicemail System Chapter 2 Voicemail System InterPBX Communication System provides a built-in VMS System. It allows callers to leave voice messages in your voice mailbox. You can play the voice messages or forward voice messages to someone else. You may also record your personal greetings or edit the message transfer function.

  • Page 16: Sending A Message

    Chapter 2 Voicemail System message. Delete: To delete the message permanently and continue to play the next message. Envelope Info: To show the time when the message was recorded and to show if it is a personal or urgent message. Forward: The system allows you to record an annotation and transfer the message to a mailbox or mailbox group;...

  • Page 17: Change Personal Options

    Chapter 2 Voicemail System 5. Press the receiver’s mailbox number or the distribution list code from 1 to 9. 6. Follow the system prompts to record and send your message. Please be sure to edit the distribution list members before you send the message to them.
  • Page 18 Chapter 2 Voicemail System system will play your recording of name announcement before transferring a call to you. 6. Follow the system prompts to review, save or re-record your greetings. Be sure to save your greetings after the recording is finished. If you would like to delete the greetings you recorded, you can select re-record and stop immediately.
  • Page 19 Chapter 2 Voicemail System Press 4 to set Personal Notification Schedule. If you assign the system to notify you of new messages in personal hours, you can set your personal schedule here. The personal schedule is in 24 hours format. Press 3 to set your Conference Telephone Number: Please enter your external number.

  • Page 20: Accessing Voice Mail Remotely

    Chapter 2 Voicemail System Press 5 to Change Time Stamp Control Function. You can allow the system plays the Time Stamp or not (the time while the message was recorded) when listening to the message. If you don’t need this function, you can disable the Time Stamp.

  • Page 21: Listening To Your Message Via E-Mail

    Chapter 2 Voicemail System Follow the system prompts to listen your message, send a message, or change your mailbox preferences. This function also allows you to play the message of a virtual extension’s mailbox. Listening to Your Message via E-mail InterPBX supports Unified Messaging function that allows you to receive your voice message via e-mail.
  • Page 22 Chapter 2 Voicemail System...

  • Page 23: Chapter 3 Recording System

    Playing the Recording You can play the recording from your phone set directly. 1. Press the Play button to play the recording. On IP580 or SoftPhone, you can press a specific programmable button that is assigned via Button Mapping to...
  • Page 24 Chapter 3 Recording System 2. Enter the password and then press #. (The password for the recording system is same as your mailbox password. The default password is blank.) 3. Follow the system prompts, press 1 to play the latest recording or press 2 to check the recording by entering date and time.

  • Page 25: Chapter 4 Interclient Utility

    Chapter 4 InterClient-Utility 25 Chapter 4 InterClient Utility The e-Net 200 system provides Personal Extension Management. This InterClient utility allows you to edit some features of your personal extension. You can edit options including Button Mapping, Station Speed Dialing, Answer Option, Mailbox, Message Notification, Distribution List, Change Password, and so on.

  • Page 26: Personal Information

    Chapter 4 InterClient-Utility Personal Information After you login to the InterClient, it will show the Personal Information window. This page is only for browsing. Setting Button Mapping The programmable buttons on IP phones can be assigned as a specific CO line, extensions, or other common functions such as Conference, Call Park, Page, and so on.
  • Page 27 Chapter 4 InterClient-Utility 27 3. Choose a programmable button you want to edit and select an action from the action list. 4. Enter the assigned number in the “Number” box. If you keep the “Number” box empty, you need to enter the preferred number after pressing the programmable button.
  • Page 28 Chapter 4 InterClient-Utility Action Number Function Description Access Extension Number of an Dial to a number or get a extension, extension CO line. To set an outside group, CO line, CO phone number, please add line group, or an the CO line access code, outside phone e.g.

  • Page 29: Personal Speed Dialing

    Chapter 4 InterClient-Utility 29 Action Number Function Description Personal Speed Dial A personal speed dial To dial the telephone number number specified on the specific personal speed dial. Transfer to Ext Voice An extension number To transfer a call to a Mail specific extension’s mailbox.

  • Page 30: Answering Option

    Chapter 4 InterClient-Utility 1. Select the Speed Dial item. 2. On the “Station Speed Dialing” list, select one speed dial number from 0 to 49. 3. Enter the destination phone number or extension number in the “New Number” box. 4. Enter the name or the description for this entry on the “Comment” box. 5.
  • Page 31 Chapter 4 InterClient-Utility 31 1. Select the Answering Option item. 2. Check the options you need for All Calls, Busy, and Ring-No-Answer. 3. Select a location from the list in order to answer incoming calls. Ext: When selected, calls will be forwarded to another extension. Enter the target extension number in the “Number”...

  • Page 32: Mailbox Parameter

    Chapter 4 InterClient-Utility Mailbox Parameter You can edit the Language, Message Play Priority, and Message Forward to in ”Mailbox Parameter” item. 1. Click the Mailbox item. 2. Select the system language from the Language list. They system announcement will be played in the selected language. It provides up to 4 languages.
  • Page 33 Chapter 4 InterClient-Utility 33 Internal Notification The Internal Notification is Ring Notification. When the extension receives new messages, the system will notify the receiver by ringing the extension. This function can be used on different kinds of extensions such as assistant extensions, analog phones, and virtual extensions.

  • Page 34: Distribution List

    Chapter 4 InterClient-Utility CO line access code “0” here. 5. Enter the interval. The system will notify you of new messages after the interval time. 6. Enter the number of times allowing system to repeat the notification action. The system will stop notification in the following situations. (1) The system reaches the notifications times.

  • Page 35: Change Password

    Chapter 4 InterClient-Utility 35 3. Edit members list by selecting extensions from the Non-Member list. You can set up to 9 sets of distribution list. Each list can hold up to 15 members. Change Password You can change your login password for the InterClient. The default password is empty.

  • Page 36: Review System Speed Dial

    Chapter 4 InterClient-Utility New Contacts Click the Add icon in the Phone Book tab to add a new contact. Enter the name, telephone number and e-mail address. Click “ok” to save. Edit or Delete the Contacts Please select a contact and click Edit or Delete to edit or delete the contact. Review System Speed Dial If your administrator creates System Speed Dial, you can browse all the system speed dial numbers here.
  • Page 37 Chapter 4 InterClient-Utility 37...
  • Page 38 Chapter 4 InterClient-Utility...

  • Page 39: Chapter 5 Maintenance

    Connecting the IP Phone There are two RJ45 ports on the rears of IP580 and IP500 for connecting to LAN and PC. Please refer to the following diagram to connect your phone. Adjusting the Supporting Bracket IP580/IP500 phone provides a multi-angle supporting bracket, which can be adjusted in different angles (diagram A).

  • Page 40: Ip Phone Setup

    Chapter 5 Maintenance IP Phone Setup The Phone Settings of IP580 and IP500 are listed as follows. Please don’t change the phone settings unless it is required by your Administrators. If you need to change the settings, please press and hold the button below the LCD screen for 3 seconds to enter the setting mode.

  • Page 41: Appendix A: Quick Start Guide

    Appendix A Quick-Start-Guide 41 Appendix A: Quick Start Guide Function Code List During a call, if you want to activate a function, please press the Transfer button first and then enter the function code. For example, if you want to initiate a conference call, please put all the members on hold.
  • Page 42 Appendix A Quick-Start-Guide Functions Function Code + Description Designated Number to retrieve the call. DND Set #17 + 1 (enable DND) Enable or disable DND (analog #17 + 0 (disable DND) phone). System Speed Dial #20 + Speed Dial Code Dial the pre-defined No.
  • Page 43 Appendix A Quick-Start-Guide 43 Play the Recording Voice Mailbox System Function Press the Message button to access On IP580 and SoftPhone: Please press the mailbox. Play button to play the recordings (You Enter your password and then press #. have to assign a specific programmable The system will announce the numbers of button as the Play function).
  • Page 44 Appendix A Quick-Start-Guide Mailbox, Notification, Distribution List and Change Password will be available for you to setup.
  • Page 45 Appendix A Quick-Start-Guide 45...

This manual is also suitable for:

Ip500

Table of Contents