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Summary of Contents for Win Digital Multiline Telephone
- Page 1 Digital Multiline Telephone User Guide ®...
- Page 2 ® Digital Multiline Telephone User Guide 32 Line Display The 32 Line Display Telephone offers maximum use of digital telephone features including 32 tri-colored pro- grammable feature buttons, a full- duplex speaker phone and a high resolution 3 line display.
- Page 3 32 Line Non-Display The 32 Line Non-Display Telephone features 32 tri-colored programma- ble buttons and a full-duplex speak- er phone providing users with opti- mal use of digital telephone features. DSS/BLF Console The DSS/BLF Console mates to any of the digital telephone station sets expanding the button capacity to accommodate more line appear- ances, direct station appearances...
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Page 4: Table Of Contents
Certain state and federal laws regulate the monitoring of calls without the knowledge of parties involved. Prior to performing any method of call monitoring, any such regulations should be identified and compiled with. WIN Communications Corporation, Inc., disclaims any liability arising out of failure to comply with such regulations. -
Page 5: Digital Multiline Telephone
DIGITAL MULTILINE TELEPHONE... -
Page 6: Answering Calls
ANSWERING CALLS INTERNAL CALLS Voice Announce Receive voice call – Ensure MUTE button is off – Reply hands-free – Lift handset for privacy With Ringing Line Preference Feature Receive ringing indication on station – Lift handset – Press HF button for hands-free –... -
Page 7: Off-Hook Voice Call (Call Waiting)
OFF-HOOK VOICE CALL (CALL WAITING) With call in progress – Receive caller announcement (outside caller will not hear announcement) – Press ICM button (outside call will be placed on Hold) – Converse – Press flashing button to reconnect to original call PAGE ANSWER Receive overhead page –... -
Page 8: Placing Calls
PLACING CALLS INTERNAL CALLS With Prime Line Preference Feature – Lift handset – Press HF button for hands-free – Dial station number – Voice announce after tone – Press additional digit to force ring Without Prime Line Preference Feature – Lift handset –... -
Page 9: Speed Dial
– Replace handset or press HF button to disconnect – Station set will automatically call the telephone number until feature expires – Pick up handset and press AUTOMATIC REDIAL button when connected Cancel – Press AUTOMATIC REDIAL button again (LED will extinguish) SPEED DIAL –... -
Page 10: Call In Progress Features
CALL IN PROGRESS FEATURES HOLDING CALLS System Hold With call in progress – Press HOLD button Exclusive Hold With call in progress – Press HOLD button twice – Listen for confirmation tone Retrieve Held Call – Press flashing button – Converse TRANSFERRING CALLS Screened Transfer With call in progress... -
Page 11: Conferencing Calls
CONFERENCING CALLS Initiating a new conference call With call in progress – Press TRF button – Dial station number – Press an outgoing line – Dial telephone number – Wait for other party to answer – Announce the conference – Press CONFERENCE button –... -
Page 12: Call Forwarding
Group Park With call in progress – Press GROUP PARK button – Dial park orbit – Replace handset Retrieve From any station in group – Lift handset – Press GROUP PARK button – Dial park orbit – Converse Direct Group Park With call in progress –Press desired DIRECT GROUP PARK button –Replace handset... -
Page 13: Call Pickup
Follow-me Forwarding From station set where calls are to be forwarded to –Press FORWARD button –Press ICM + #9 –Dial 2 –Dial 0 for Day forward or 1 for Night forward –Dial station number –Listen for confirmation tone Cancel –Press FORWARD button –Press ICM + #9 –Dial 0 –Dial 0 to cancel Day or 1 to cancel Night... -
Page 14: Account Code Registry
Hold Recall – Lift handset – Press DIRECT PICKUP button – Press ICM + *3 – Dial extension number of ringing station – Converse ACCOUNT CODE REGISTRY With call in progress – Press ACCOUNT button – Press FEAT + FLA –... -
Page 15: Do Not Disturb
Answer Receive page – Lift handset – Press ICM button – Dial # followed by – 68 for Internal Page – 69 for External Page – Converse DO NOT DISTURB Message (Users dialing your station while in DO NOT DISTURB will see this message in their display) –... -
Page 16: Station Preferences
STATION PREFERENCES BACKGROUND MUSIC – Press FEAT button – Dial 21 to set – Listen for confirmation tone – Use the Multifunction Level Control buttons to adjust the volume Cancel – Press FEAT button – Dial 20 to set – Listen for confirmation tone HEADSET MODE –... -
Page 17: Ringing Line Preference
Cancel – Press FEAT button – Press Line button – Listen for confirmation tone – Repeat for each Line as required RINGING LINE PREFERENCE – Press ICM button – Dial *06 – Listen for confirmation tone Cancel – Press ICM button –... -
Page 18: Spare Button Programming
SPARE BUTTON PROGRAMMING One-Touch Dial – Press SPD/LNR – Press available Programmable Feature Button – Dial 9 – Press an outgoing line – Dial telephone number – Press SPD/LNR – To enter 10 character name use # pad to input dial codes for each character OR –... - Page 19 FEATURE CODE CHART Feature Button Code Account Code ACCT #504 Auto Redial #520 Busy Queue #505 Buzzer Tone BUZZER #518 + station number Call Forward #510 Caller ID #530 Call Park #517 Group Park #522 Direct Group Park #521 Conference #509 Do Not Disturb #506...
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Page 20: System Preferences
SYSTEM PREFERENCES AREA BACKGROUND MUSIC – Press ICM button – Dial #2 – Dial MOH channel (00-03) – Listen for confirmation tone Cancel – Press ICM button – Dial ##2 – Dial MOH channel (00-03) – Listen for confirmation tone CALENDAR SETTING –... -
Page 21: Dss/Blf Console
DSS/BLF CONSOLE... -
Page 22: Answering Calls
TRANSFERRING CALLS With call in progress – Press TRF button – Dial station number – Press DSS/BLF key for station – Announce call – Replace handset to release – Press TRF button to retrieve caller MESSAGE WAITING – Press MSG button –... -
Page 23: Call Backup
CALL BACKUP Flexible Station Assignments – Press MODE button – Press CBU button – Dial first station number – Dial 0000 to clear – Dial # – Repeat previous 2 steps for additional assignments – Press HF to exit programming –... -
Page 24: Reference Numbers
REFERENCE NUMBERS Programmable Feature Button Assignments Voice Mail Access Call Voice Mail from . . . Inside __________________________________________________________ Outside ________________________________________________________ Enter System Access Code ________________________________________ Enter User ID____________________________________________________ Enter Password __________________________________________________ Important Numbers 1.______________________________________________________________ 2.______________________________________________________________ 3. ______________________________________________________________ 4.______________________________________________________________ 5.______________________________________________________________ 6.______________________________________________________________ 7.______________________________________________________________ 8.______________________________________________________________ 9.______________________________________________________________... -
Page 25: Agent Features
AGENT FEATURES Log On/Log Off – Press designated LOGON/LOGOFF button to Logon – Dial 4-digit PIN if required – Listen for confirmation tone (Button will extinguish) – Press button again to Logoff – Listen for confirmation tone (Button will illuminate) Unavailable/Available –... - Page 26 NOTES...
- Page 27 Alphanumeric Character Table Char Dial Code Char Dial Code Space Space & " < Space Space Space...
- Page 28 ROGRAMMABLE EATURE UTTONS AT A LANCE One Touch Auto-Dial Press SPD/LNR button / Press available Programmable Feature Button / Press outgoing line button OR Dial 9 / Dial desired telephone number / Press SPD/LNR / To enter 10 character name use number pad to input dial codes for EACH CHARACTER –...
- Page 29 While call is ringing press adjustment key Speaker Volume While on call press adjustment key Display Brightness While telephone is idle press adjustment key ® 6755 Jimmy Carter Blvd. Norcross, Georgia 30071 770 447 9555 Fax 770 449 3799 www.win-phone.com...
- Page 30 ® 6755 Jimmy Carter Blvd. Norcross, Georgia 30071 770 447 9555 Fax 770 449 3799 ©1999 WIN ® Communications Corp. The material contained herein is subject to change without prior notice at the sole discretion of WIN ® Communications Corp.
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