Dell Vostro 3901 Owner's Manual
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Dell Vostro 3901 Owner's Manual

Dell Vostro 3901 Owner's Manual

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Dell Vostro 3901
Owner's Manual
Regulatory Model: D17M
Regulatory Type: D17M002

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Summary of Contents for Dell Vostro 3901

  • Page 1 Dell Vostro 3901 Owner's Manual Regulatory Model: D17M Regulatory Type: D17M002...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell ™...

  • Page 3: Table Of Contents

    Contents 1 Working on Your Computer................5 ....................5 Before Working Inside Your Computer ........................6 Turning Off Your Computer ....................7 After Working Inside Your Computer 2 Removing and Installing Components............. 8 ..........................8 Recommended Tools ........................... 8 System Overview ............................8 Inside view ..........................
  • Page 4 ........................30 System Error Messages 4 System Setup Options..................31 ..............................31 Main ............................. 32 Advanced ..............................32 Boot ..............................33 Power ..............................33 Security ............................... 33 Exit ........................33 System Setup Overview ..........................34 Enter System Setup 5 Specifications...................... 35 6 Contacting Dell....................38...

  • Page 5: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 6: Turning Off Your Computer

    CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. Disconnect all network cables from the computer. Disconnect your computer and all attached devices from their electrical outlets. Press and hold the power button while the computer is unplugged to ground the system board.

  • Page 7: After Working Inside Your Computer

    Connect any telephone or network cables to your computer. Connect your computer and all attached devices to their electrical outlets. Turn on your computer. If required, verify that the computer works correctly by running the Dell Diagnostics.

  • Page 8: Removing And Installing Components

    Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Small plastic scribe System Overview Inside view...

  • Page 9: Removing The Cover

    optical drive card reader I/O board power-switch board hard drive coin-cell battery VGA card expansion card heatsink system fan Removing the Cover Follow the procedures in Before Working Inside Your Computer. Follow the steps to remove the cover: a. Remove the screws that secure the cover to the computer. b.

  • Page 10: Installing The Bezel

    Installing the Bezel Place the hooks on the notches in the computer. Rotate the front bezel towards the computer. Press the front bezel until the tabs snap in to place. Install the cover. Follow the procedures in After Working Inside Your Computer. Removing the Coin-Cell Battery Follow the procedures in Before Working Inside Your Computer.

  • Page 11: Installing The Coin-Cell Battery

    Installing the Coin-Cell Battery Place the coin-cell battery on the system board until it snaps in place. Install the cover. Follow the procedures in After Working Inside Your Computer. Removing the Hard Drive Follow the procedures in Before Working Inside Your Computer. Remove the: •...

  • Page 12: Installing The Hard Drive

    Installing the Hard Drive Replace the hard drive into the hard-drive bracket. Install the screws that secure the hard-drive bracket. Install the hard drive into its slot in the computer. Install the screws that secure the hard drive to the computer. Connect the SATA cable and the power cable to the hard drive.

  • Page 13: Removing The Card Reader

    • bezel • cover Follow the procedures in After Working Inside Your Computer. Removing the Card Reader Follow the procedures in Before Working Inside Your Computer. Remove the: • cover • bezel a. Disconnect the card reader power cable from the system board. b.

  • Page 14: Installing The Memory

    Press down on the memory-retaining tabs on each side of the memory modules and lift the memory module upwards to remove it from the computer. Installing the Memory Align the notch on the memory-card with the tab in the system-board connector. Insert the memory module into the memory socket.

  • Page 15: Installing The Heatsink

    Installing the Heatsink Place the heatsink on the processor. Tighten the captive screws that secure the heatsink to the system board. Connect the heatsink cable to the system board. Install the cover. Follow the procedures in After Working Inside Your Computer. Removing the Processor Follow the procedures in Before Working Inside Your Computer.

  • Page 16: Installing The Processor

    Installing the Processor Install the processor into the socket. Press down the processor cover to secure it inside the socket. Push the release lever down and then press it inward to hold the retention hook that secures it. Install the: •...

  • Page 17: Installing The Expansion Card(S)

    Installing the Expansion Card(s) Place the expansion card in its connector. Secure the expansion card by pushing the card-retention latch until it snaps into place. Repeat the steps to install any additional expansion cards. Install the cover. Follow the procedures in After Working Inside Your Computer. Removing the Power Supply Unit (PSU) Follow the procedures in Before Working Inside Your Computer.

  • Page 18: Installing The Power Supply Unit (Psu)

    Follow the steps below to remove the power supply unit: a. Remove the screws that secure the power supply to the computer. b. Push-in on the blue release tab beside the power supply [1]. c. Slide the power supply unit towards the back and remove it from the computer. Installing the Power Supply Unit (PSU) Slide the PSU towards the back of the computer until it snaps into place.

  • Page 19: Installing The Power Switch

    Installing the Power Switch Insert the power-switch cable through the front of the computer. Push the power button into its slot and press it in, until it snaps into place. Route the power-switch cable through the metal clip. Connect the power-switch cable to the system board. Install the: •...

  • Page 20: Installing The Input/Output (I/O) Panel

    Follow the steps to remove the I/O panel: a. Remove the screw that secures the I/O panel to the computer. b. Slide the I/O panel outwards and remove it from the computer. Installing the Input/Output (I/O) Panel Slide the I/O panel into its slot on the computer. Replace the screw that secures the I/O panel.

  • Page 21: Removing The Wireless Device

    Removing the Wireless Device Follow the procedures in Before Working Inside Your Computer. Follow the procedures to remove the wireless device from the computer: a. Remove the screws that secure the wireless-device cable from the computer. b. Disconnect the wireless-device cable from its connector and remove it from the computer. Press the blue tab [1] and slide down the release-lever that secures the wireless LAN card [2].

  • Page 22: Removing The System Fan

    Removing the System Fan Follow the procedures in Before Working Inside Your Computer. Remove the cover. Follow the steps to remove the system fan: a. Disconnect the fan cable from the system board. b. Remove the screws that secure the system fan to the computer. c.

  • Page 23: Installing The System Board

    • I/O panel Follow the steps to remove the system board: a. Disconnect and un-thread all the cables connected to the system board. b. Remove the screws that secure the system board to the computer. c. Slide the system board towards the front of the computer and tilt to a 45–degree angle. d.
  • Page 24 PCIe x1 connector PCIe x16 connector PCIe x1 connector system fan connector P2 power connector processor socket CPU fan connector memory connectors P1 power connector front USB connector real-time clock reset jumper password reset jumper card reader connector coin-cell battery SATA connectors front LED connector SATA connectors...

  • Page 25: Troubleshooting Your Computer

    Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer. Diagnostic Power LED Codes Power LED Light Status Possible Cause Troubleshooting Steps • Re-seat the power cable in The computer is either turned off the power connector on the or is not receiving power or in...

  • Page 26: Diagnostic Error Messages

    DISK C: FAILED INITIALIZATION The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics. DRIVE NOT READY The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay.
  • Page 27 Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics. HARD-DISK DRIVE FAILURE The hard drive does not respond to commands from the computer.
  • Page 28 For external keyboards or keypads, check the cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics. LICENSED CONTENT IS NOT ACCESSIBLE IN Dell MediaDirect cannot verify the Digital Rights...
  • Page 29 SHUTDOWN FAILURE A chip on the system board may be malfunctioning. Run the System Set tests in the contact Dell TIME-OF-DAY CLOCK LOST POWER System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery.

  • Page 30: System Error Messages

    S.M.A.R.T error, possible hard disk drive failure. has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard...

  • Page 31: System Setup Options

    System Setup Options Main System Information BIOS Revision Displays the BIOS revision. BIOS Build Date Displays the date the system BIOS was built. System Name Displays the model name of the system. System Time Resets the time on the computer's internal clock. System Date Resets the date on the computer's internal calendar.

  • Page 32: Advanced

    Advanced Processor Configuration AMD Cool ‘N’ Quiet Allows you to enable or disable Default: Enabled the AMD Cool ‘N’ Quiet mode in the installed processor in the system. Secure Virtual Machine Mode Allows you to enable or disable Default: Enabled AMD Secure Virtual Machine Mode (SVM).

  • Page 33: Power

    4th Boot Device Allows you to enable or disable the boot device. 5th Boot Device Allows you to enable or disable the boot device. Hard Disk Drivers Displays information about hard-disk drivers. CD/DVD ROM Drivers Displays information about CD/DVD ROM drivers. Network Drivers Displays information about network drives.

  • Page 34: Enter System Setup

    Enter System Setup Turn on (or restart) your computer. After the white Dell logo appears, press <F2> or <F12> immediately. The System Setup page displays. NOTE: If you wait too long and the operating system logo appears, continue to wait until you...

  • Page 35: Specifications

    Specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer.
  • Page 36 System Information Chipset AMD A78 BIOS chip (NVRAM) 4 MB SPI Flash ROM Expansion Bus Bus speed: PCI Express PCIe 2.0 at speeds upto 5.0 GT/s SATA SATA Gen 3 at 6 Gb/s USB speed: USB 2.0 480 Mb/s USB 3.0 5 Gb/s Cards PCIe x16...
  • Page 37 Control Lights And Diagnostic Lights power button light white light — solid white light indicates power-on state. blinking white light — solid white light indicates sleep state of the computer; steady / blinking amber light indicates a problem with the system board. drive activity light white light —...

  • Page 38: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit dell.com/support...

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