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Troubleshooting
If...
Camera does not
recognize
SD/MMC card.
Camera freezes up
when a card is
inserted or
removed.
Memory card full.
Memory card and
internal memory
full.
Camera/computer communications
If...
The computer does
not communicate
with the camera.
42
Try one or more of the following
■
Purchase a certified SD/MMC card.
■
Reformat the card
Caution: Formatting a card deletes all pictures and videos,
including protected files.
■
Insert a card into the slot, then push to seat (see
■
Turn the camera off, then back on. Make sure the camera is turned off
before inserting or removing a card.
■
Insert a new card (see
page
36), or delete pictures (see
■
Transfer pictures to the computer (see
or internal memory
Caution: Formatting a card deletes all pictures and videos,
including protected files.
Try one or more of the following
■
Visit www.kodak.com/go/c613support.
■
Turn on the camera (see
■
Install new batteries (see
■
Connect the USB cable to camera and computer port (see
■
Install the software (see
■
Disconnect the USB cable. Close all software applications. Re-install
the software (see
■
Disconnect camera from the computer. Close all software applications,
reconnect camera.
(see page
26).
page
3), transfer pictures to the computer (see
page
(see page
26).
page
2).
page
1) or charge rechargeable batteries.
page
35).
page
35).
www.kodak.com/go/support
page
3).
14).
page
36), then format the card
page
36).
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