Kodak EASYSHARE DX3900 User Manual page 72

Camera Communications
Problem
The computer
cannot
communicate with
the camera.
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Chapter 9
Cause
There is a problem with
the configuration of the
USB port on your
computer.
Camera power is off.
Some Advanced Power
Management utilities on
laptops can turn off
ports to save battery life.
USB cable is not
securely connected.
Software is not installed. Install the software
There are too many
applications running on
your computer.
Solution
Go to the online help for
KODAK Camera Connection
Software (page 52), see
Getting Started: Connect the
Camera to Your Computer.
Or, go to www.kodak.com
and click Service and
Support.
Turn on the camera
(page 5).
See the Power Management
section of your laptop user's
guide to disable this feature.
Connect cable to camera and
computer ports (page
(page 45).
Disconnect your camera
from the computer. Close all
software applications,
reconnect your camera and
try again.
49).