Related Manuals for TeleCare24 TOUCH & REACH
Summary of Contents for TeleCare24 TOUCH & REACH
- Page 1 & TOUCH REACH PERSONAL PENDANT AT HOME ALARM UNIT USER / INSTALLATION GUIDE...
- Page 2 1.1 IMPORTANT INFORMATION The user’s telephone MUST BE connected to the Reach socket - a double adapter on the incoming line must not be used. If the user has extension telephones, care should be taken to ensure that these are also connected via the Reach socket.
- Page 3 1.3 THE TOUCH PERSONAL PENDANT The Touch pendant can be used to make an emergency call from anywhere in or around the home. The Touch pendant is waterproof but it should not be fully submerged for long periods. The Touch pendant is a life saving device; remember to advise the user to wear it at all times and keep it by their bed at night.
- Page 4 1.4 CONNECTING THE REACH AT-HOME ALARM The Reach At-Home Alarm Unit should only be installed and programmed by trained personnel. Basic Connections... The Reach will usually be table mounted within 3 metres of a mains supply and the master telephone socket.
- Page 5 1.5 REACH AND EXTENSION TELEPHONES It is very important that all telephones in the user’s home are connected to the Reach socket. This method of connection ensures that an alarm call on the Reach unit will always disconnect any other equipment that might cause connection difficulties. 1.6 REACH AND BROADBAND Broadband Service Providers will supply a filter module to plug into the telephone line to allow connection of a computer and a normal telephone.
- Page 6 1.7 SWITCHING THE REACH AT-HOME ALARM ON Connect the power lead and switch the mains supply on, the front light will flash AMBER GREEN for about 12 seconds... 1.8 SWITCHING THE REACH AT-HOME ALARM OFF The Reach At-Home Alarm uses very little power and should always be left switched ON. If it necessary to switch the unit OFF, follow the procedure below: 1.
- Page 7 1.9 MAKING AN EMERGENCY CALL An emergency call can be made at any time of the day or night. 1. Press the RED ((•)) button on the Reach unit or press the Touch pendant... 2. The Reach will start to make an emergency call... The front light will go STEADY RED and the...
- Page 8 1.10 ACCIDENTAL CALLS If an emergency call is made by accident it can be cancelled by pressing the GREEN O button once. The unit will announce “Alarm cancelled” and the front light will return to STANDBY GREEN. Please note once the Reach starts to dial, the call cannot be cancelled. Advise the user not to worry if they don’t manage to cancel an accidental call - when the Control Centre answers they just need to say the call was made in accidentally.
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