TeleCare24 TeleAlarm Fall Alarm Plan User Manual

TeleCare24 TeleAlarm Fall Alarm Plan User Manual

Advertisement

Quick Links

Fall Alarm Plan - User Guide
Please read and keep these instructions for future use
support@telecare24.co.uk
0800 180 85 40

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the TeleAlarm Fall Alarm Plan and is the answer not in the manual?

Questions and answers

Summary of Contents for TeleCare24 TeleAlarm Fall Alarm Plan

  • Page 1 Fall Alarm Plan - User Guide Please read and keep these instructions for future use support@telecare24.co.uk 0800 180 85 40...
  • Page 2 Important information Please avoid turning off or powering down your broadband router. If your broadband router is ever switched off or not connected to the internet, then your careline alarm will not work. Your broadband router needs to remain connected to the internet in order to work.
  • Page 3 What’s in the box? In the box you’ll find; a TeleAlarm® base unit, a fall sensor, a power lead*, and an ethernet cable*. Vibby Fall Sensor TeleAlarm® Base Unit Power lead Ethernet cable * For ease of installation, we have already connected one end of the power lead and the ethernet cable to your base unit.
  • Page 4 The Vibby fall sensor As the Vibby fall sensor is a life-saving device; remember to wear it at all times. Please test your system by pressing your device every 4-6 weeks to ensure that all equipment is working correctly. Wearing your Vibby fall sensor You can wear your Vibby fall sensor either on the wrist or around the neck depending on your preference during purchasing.
  • Page 5 The base unit The TeleAlarm® should be situated on a flat surface close to your broadband router and an available mains power socket. We strongly recommend that the TeleAlarm® power lead is plugged directly into a mains power socket and not a power extension cord. Top view 1) Emergency call button 2) Action button...
  • Page 6 Setup / placing a test call Getting started Take the loose end of the white ethernet cable and plug it into an available ethernet port on the back of your broadband router. Take the loose end of the black power lead and plug it into a mains power socket.
  • Page 7 Installation diagram Mains power Broadband router socket TeleAlarm® base unit Ethernet cable Power lead...
  • Page 8 2. Check that your broadband router is switched on and connected to the internet. Emergency call not sent “Transmission failure” Call the Telecare24 customer service team as (4 beeps) soon as possible on 0800 180 85 40. Please call the Telecare24 customer service team “Failure zero-one”...

Table of Contents