Lincoln 2011 MKZ(378) Owner's Manual
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Lincoln 2011 MKZ(378) Owner's Manual

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AM/FM stereo with CDX6/MP3
2011 MKZ (378)
Owners Guide, 1st Printing
USA (fus)

Table of Contents

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  • Page 1: Table Of Contents

    Table of Contents Introduction Instrument Cluster Warning lights and chimes Gauges Message center Entertainment Systems AM/FM stereo with CDX6/MP3 Auxiliary input jack (Line in) USB port Satellite radio information Navigation system SYNC Climate Controls Dual automatic temperature control Navigation system based climate control Rear window defroster Lights Headlamps...
  • Page 2 Table of Contents Locks and Security Keys Locks Anti-theft system Seating and Safety Restraints Seating Safety restraints Airbags Child restraints Tires, Wheels and Loading Tire information Tire inflation Tire Pressure Monitoring System (TPMS) Vehicle loading Trailer towing Recreational towing Driving Starting Brakes AdvanceTrac...
  • Page 3 Table of Contents Customer Assistance Reporting safety defects (U.S. only) Reporting safety defects (Canada only) Cleaning Maintenance and Specifications Engine compartment Engine oil Battery Engine coolant Fuel information Air filter(s) Part numbers Maintenance product specifications and capacities Engine data Accessories Ford Extended Service Plan Scheduled Maintenance Guide Normal scheduled maintenance and log...

  • Page 4: Introduction

    Introduction CONGRATULATIONS Congratulations on acquiring your new Lincoln. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it. For more information on Ford Motor Company and its products visit the following website: •...
  • Page 5 Introduction Protecting the environment We must all play our part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps towards this aim. Information in this respect is highlighted in this guide with the tree symbol.
  • Page 6 Introduction Special instructions For your added safety, your vehicle is fitted with sophisticated electronic controls. WARNING: Please read the section Airbag Supplemental Restraint System (SRS) in the Seating and Safety Restraints chapter. Failure to follow the specific warnings and instructions could result in personal injury.
  • Page 7 Introduction • How far (if at all) the driver was depressing the accelerator and/or the brake pedal; and • How fast the vehicle was travelling; and • Where the driver was positioning the steering wheel. This data can help provide a better understanding of the circumstances in which crashes and injuries occur.
  • Page 8 Introduction Additionally, when you connect to Traffic, Directions and Information (if equipped, U.S. only) the service uses GPS technology and advanced vehicle sensors to collect the vehicle’s current location, travel direction, and speed (“vehicle travel information”) only to help provide you with the directions, traffic reports, or business searches your request.
  • Page 9 Introduction EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Guide. A market unique supplement may be supplied that complements this book.
  • Page 10 Introduction These are some of the symbols you may see on your vehicle. Vehicle Symbol Glossary Safety Alert See Owner’s Guide Fasten Safety Belt Airbag - Front Child Seat Lower Airbag - Side Anchor Child Seat Tether Brake System Anchor Anti-Lock Brake System Parking Brake System Brake Fluid -...
  • Page 11 Introduction Vehicle Symbol Glossary Power Windows Power Window Lockout Front/Rear Child Safety Door Interior Luggage Lock/Unlock Compartment Release Panic Alarm Engine Oil Engine Coolant Engine Coolant Temperature Do Not Open When Hot Battery Avoid Smoking, Flames, Battery Acid or Sparks Explosive Gas Fan Warning Maintain Correct Fluid...

  • Page 12: Instrument Cluster

    Instrument Cluster WARNING LIGHTS AND CHIMES Standard instrument cluster shown; metric cluster similar Warning lights and gauges can alert you to a vehicle condition that may become serious enough to cause extensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’s functions. Many lights will illuminate when you start your vehicle to make sure the bulbs work.
  • Page 13 Instrument Cluster Solid illumination after the engine is started indicates the on-board diagnostics system (OBD-II) has detected a malfunction. Refer to On-board diagnostics (OBD-II) in the Maintenance and Specifications chapter. If the light is blinking, engine misfire is occurring which could damage your catalytic converter.
  • Page 14 Instrument Cluster Airbag readiness: If this light fails to illuminate when the ignition is turned on, continues to flash or remains on, have the system serviced immediately by your authorized dealer. A chime will sound if there is a malfunction in the indicator light. Safety belt: Reminds you to fasten your safety belt.
  • Page 15 Instrument Cluster AdvanceTrac /traction control: Illuminates when the AdvanceTrac /traction control is active. If the light remains on, have the system serviced immediately, refer to the Driving chapter for more information. AdvanceTrac /traction control off light: Illuminates when the AdvanceTrac /traction control has been disabled by the driver.
  • Page 16 Instrument Cluster Door ajar (RTT): Illuminates in the message center display when the ignition is in the run position and any door is open. Trunk ajar (RTT): Illuminates in the message center display when the ignition is in the run position and the trunk is open.

  • Page 17: Gauges

    Instrument Cluster GAUGES Speedometer: Indicates the current vehicle speed. Engine coolant temperature gauge: Indicates engine coolant temperature. At normal operating temperature, the needle will be in the normal range (between “H” and “C”). If it enters the red section, the engine is overheating. Stop the vehicle as soon as safely possible, switch off the engine and let the engine cool.

  • Page 18: Message Center

    Instrument Cluster Fuel gauge: Indicates approximately how much fuel is left in the fuel tank (when the ignition is in the on position). The fuel gauge may vary slightly when the vehicle is in motion or on a grade. The FUEL icon and arrow indicates which side of the vehicle the fuel filler door is located.
  • Page 19 Instrument Cluster Info (information menu) Press INFO repeatedly to cycle through the following features: TRIP A/B Registers the distance of individual journeys. Press and release INFO until the A or B trip appears in the display (this represents the trip mode).
  • Page 20 Instrument Cluster • Variations in top-off procedure from one fill-up to another • Rounding of the displayed values to the nearest 0.1 gallon (liter) To determine your average highway fuel economy, do the following: 1. Drive the vehicle at least 5 miles (8 km) with the speed control system engaged to display a stabilized average.
  • Page 21 Instrument Cluster RESET FOR SYSTEM CHECK When this message appears, press the RESET button and the message center will begin to cycle through the following systems and provide a status of the item if needed. 1. XXX% OIL LIFE 2. DOORS STATUS 3.
  • Page 22 Instrument Cluster UNITS Displays the current units English or Metric. Press RESET to change from English to Metric. AUTOLAMP (SEC) This feature keeps your headlights on for up to three minutes after the ignition is switched off. Press RESET to select the new Autolamp delay values of 0, 10, 20, 30, 60, 90, 120 or 180 seconds.
  • Page 23 Instrument Cluster LANGUAGE = ENGLISH / SPANISH / FRENCH Allows you to choose which language the message center will display in. Selectable languages are English, Spanish, or French. Waiting four seconds or pressing the RESET button cycles the message center through each of the language choices. Press and hold RESET for two seconds to set the language choice.
  • Page 24 Instrument Cluster REAR RIGHT DOOR AJAR — Displayed when the rear right door is not completely closed. FUEL LEVEL LOW — Displayed as an early reminder of a low fuel condition. CHECK FUEL FILL INLET — Displayed when the fuel fill inlet may not be properly closed.
  • Page 25 Instrument Cluster REMOVE OBJECTS NEAR PASS SEAT — Displayed when objects are by the passenger seat. After the objects are moved away from the seat, if the warning stays on or continues to come on, contact your authorized dealer as soon as possible. ENGINE OIL CHANGE SOON —...
  • Page 26 Instrument Cluster AWD OFF (if equipped) — Displayed when the AWD system has been automatically disabled to protect itself. This is caused by operating the vehicle with the compact spare tire installed or if the system is overheating. The AWD system will resume normal function and clear this message after driving a short distance with the road tire re-installed or after the system is allowed to cool.
  • Page 27 Instrument Cluster BUCKLE UP TO UNMUTE AUDIO — Displayed when a MyKey™ is in use and Belt-Minder is activated. Refer to MyKey™ in the Locks and Security chapter for more information. ADVTRAC ON MYKEY SETTING — Displayed when a MyKey™ is in use when trying to disable the AdvanceTrac system and the optional setting is on.

  • Page 28: Entertainment Systems

    Entertainment Systems AUDIO SYSTEMS AM/FM in-dash CD6/MP3 satellite compatible Lincoln premium sound/THX audio system WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road.
  • Page 29 Entertainment Systems Setting the clock CLOCK: Press to set the clock. The display will read SET TIME. Use the memory preset numbers (0–9) to enter in the desired time– hours and minutes and press OK. The clock will then begin from that time. AM/FM Radio / VOL (Power/Volume): Press to turn the radio on/off.
  • Page 30 Entertainment Systems To activate: Press MENU repeatedly until RDS (ON/OFF) appears in the display. Use SEEK to turn RDS ON/OFF. When RDS is OFF, you will not be able to search for RDS equipped stations or view the station name or type. CAT/FLD (Category/Folder): This feature allows you to select from various music categories.
  • Page 31 Entertainment Systems When the system has ejected the CD, the display will read REMOVE CD #. If you do not remove the CD the system will reload the disc. To auto eject all loaded discs– Press and hold . The system will eject all discs and prompt you when to remove them.
  • Page 32 Entertainment Systems SIRIUS: Press repeatedly to access satellite radio mode, if equipped. Press repeatedly to cycle through SAT1, SAT2 and SAT3 modes. TUNE: Turn to go to the next / previous available SIRIUS satellite station. DIRECT: Press DIRECT then enter the desired channel (i.e. 002) using the memory preset buttons (0–9).
  • Page 33 Entertainment Systems SATELLITE RADIO MENU: Press MENU when satellite radio mode is active to access. Press OK to enter into the satellite radio menu. Press SEEK to cycle through the following options: • CATEGORY MENU- Press OK to enter category mode. Press SEEK to scroll through the list of available SIRIUS...
  • Page 34 Entertainment Systems d. DISABLE ALERTS/ENABLE ALERTS: Press OK to enable/disable the satellite alert status which alerts you when your selected songs are playing on a satellite radio channel. (The system default is disabled.) SONG ALERTS ENABLED/DISABLED will appear in the display. The menu listing will display the opposite state. For example, if you have chosen to enable the song alerts, the menu listing will read DISABLE as the alerts are currently on, so your other option is to turn them off.

  • Page 35: Auxiliary Input Jack (Line In)

    Entertainment Systems FADE: Press SEEK to adjust the audio between the back (B) and front (F) speakers. SPEED COMPENSATED VOLUME: With this feature on, radio volume automatically gets louder with increasing vehicle speed to compensate for road and wind noise. The default setting is off.
  • Page 36 Entertainment Systems Your vehicle is equipped with an auxiliary input jack (AIJ). The auxiliary input jack provides a way to connect your portable music player to the in-vehicle audio system. This allows the audio from a portable music player to be played through the vehicle speakers with high fidelity.

  • Page 37: Usb Port

    Entertainment Systems 7. Adjust the sound on your portable music player until it reaches the level of the FM station or CD by switching back and forth between the AUX and FM or CD controls. Troubleshooting: 1. Do not connect the audio input jack to a line level output. Line level outputs are intended for connection to a home stereo and are not compatible with the AIJ.
  • Page 38 Entertainment Systems Your vehicle is equipped with a USB port inside your center console. This feature allows you to plug in media playing devices, memory sticks, and also to charge devices if they support this feature. For further information on this feature, refer to Accessing and using your USB port in the SYNC supplement or Navigation System supplement.

  • Page 39: Satellite Radio Information

    Entertainment Systems CD/CD player care: • Handle discs by their edges only. Never touch the playing surface. • Inspect discs before playing. Clean only with an approved CD cleaner and wipe from the center out. Don’t: • Expose discs to direct sunlight or heat sources for extended periods of time.
  • Page 40 Entertainment Systems • Terrain: Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception. • Station overload: When you pass a ground based broadcast repeating tower, a stronger signal may overtake a weaker one and result in an audio mute.
  • Page 41 Entertainment Systems Radio Display Condition Action Required ACQUIRING Radio requires more No action required. than two seconds to This message should produce audio for the disappear shortly. selected channel. SAT FAULT Internal module or If this message does system failure not clear within a short present.
  • Page 42 Entertainment Systems Radio Display Condition Action Required NO TEXT Song title information Song title information not available. not available at this time on this channel. The system is working properly. NO TEXT Category information Category information not available. not available at this time on this channel.

  • Page 43: Navigation System

    Entertainment Systems Radio Display Condition Action Required ANTENNA FAIL Internal failure or If this message does configuration failure not clear within a short to satellite radio period of time, or with antenna an ignition key cycle, your receiver may have a fault.

  • Page 44: Climate Controls

    Climate Controls DUAL AUTOMATIC TEMPERATURE CONTROL (DATC) SYSTEM WITH HEATED AND COOLED SEATS + Fan speed control: Press to increase the fan speed. Defrost: Distributes outside air through the windshield defroster vents and de-mister vents. Can be used to clear the windshield of fog and thin ice.
  • Page 45 Climate Controls • : Distributes air through the floor vents and rear seat floor vents. 4. A/C: Press to activate/deactivate air conditioning. Use with recirculated air to improve cooling performance and efficiency. A/C engages automatically in MAX A/C, (defrost) (floor/defrost). 5.
  • Page 46 Climate Controls Driver cooled seat: Press to activate/deactivate the driver cooled seat. Refer to Heated and cooled seats in the Seating and Safety Restraints chapter for more information. Driver heated seat: Press to activate/deactivate the driver heated seat. Refer to Heated and cooled seats in the Seating and Safety Restraints chapter for more information.

  • Page 47: Navigation System Based Climate Control

    Climate Controls DUAL ZONE AUTOMATIC TEMPERATURE CONTROL WITH HEATED AND COOLED SEATS (NAVIGATION SYSTEM BASED–IF EQUIPPED) Temperature conversion: To switch between Fahrenheit and Celsius, refer to Message center in the Instrument Cluster chapter. 1. Climate: Press to control the climate control system through the touch display screen.
  • Page 48 Climate Controls Rear defroster: Press to activate/deactivate the rear window defroster. Refer to Rear window defroster later in this chapter for more information. This button will also activate the heated mirrors. Defrost: Distributes outside air through the windshield defroster vents and de-mister vents. Can be used to clear the windshield of fog and thin ice.
  • Page 49 Climate Controls Outside temperature: The outside temperature will appear in the display and is labeled as EXT XX. TOUCHSCREEN FUNCTIONS Temperature– Press the up and down arrows on the left side of the screen to increase/decrease the airflow temperature for the driver side of the vehicle.

  • Page 50: Automatic Operation

    Climate Controls VOICE COMMANDS IN CLIMATE MODE Please refer to the Voice commands in climate mode section of the Navigation system supplement for more information on using voice commands with the climate control system. Operating tips • To reduce fog build-up on the windshield during humid weather, select (defrost).

  • Page 51: Rear Window Defroster

    Climate Controls To aid in side window defogging/demisting in cold weather: 1. Select 2. Select A/C. 3. Adjust the temperature control to maintain comfort. 4. Set the fan speed to the highest setting. 5. Direct the outer instrument panel vents towards the side windows. To increase airflow to the outer instrument panel vents, close the vents located in the middle of the instrument panel.

  • Page 52: Lights

    Lights HEADLAMP CONTROL Turns the lamps off. Turns on the parking lamps, instrument panel lamps, license plate lamps and tail lamps. Turns the low beam headlamps Adaptive headlamps (if equipped) The headlamp beams move in the same direction as the steering wheel which provides more visibility when driving around curves.
  • Page 53 Lights Autolamp control The autolamp system provides light sensitive automatic on-off control of the exterior lights normally controlled by the headlamp control. • To turn autolamps on, rotate the control to • To turn autolamps off, rotate the control from the autolamp position.
  • Page 54 Lights Fog lamp control With the ignition on, the fog lamps can be turned on when the headlamp control is pulled toward you and is in any of the following positions: • Parking lamps • Low beams • Autolamps (when active) The fog lamp indicator light will illuminate when the fog lamps have been turned on.
  • Page 55 Lights To activate: • the ignition must be in the on position, • the headlamp control is in the off, autolamps or parking lamp position • the transmission must be out of the P (Park) position. WARNING: Always remember to turn on your headlamps at dusk or during inclement weather.
  • Page 56 Lights • (1) 8 feet (2.4 meters) • (2) Center height of lamp to ground • (3) 25 feet (7.6 meters) • (4) Horizontal reference line 2. Measure the height of the headlamp bulb center from the ground and mark an 8 foot (2.4 meter) horizontal reference line on the vertical wall or screen at this height (a piece of masking tape works well).

  • Page 57: Turn Signal Control

    Lights 4. Locate the vertical adjuster on each headlamp. Using a Phillips #2 screwdriver, turn the adjuster either clockwise (to adjust down) or counterclockwise (to adjust up). 5. Close the hood and turn off the lamps. HORIZONTAL AIM IS NOT REQUIRED FOR THIS VEHICLE AND IS NON-ADJUSTABLE.
  • Page 58 Lights Your vehicle may also have reading lamps within the rear dome lamp(s). Press the switches on either side of the dome lamp to turn on the lamps. Ambient lighting (if equipped) Illuminates footwells, storage bins, cupholders, door map pockets and release handles with a choice of several colors.

  • Page 59: Bulb Replacement

    Lights BULB REPLACEMENT Lamp assembly condensation Exterior lamps are vented to accommodate normal changes in pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold.
  • Page 60 Lights Trade Function Number of bulbs number * Headlamp high beam H11LL * Headlamp low beam (D3S [HID] optional) * Front park/turn signal 3457AK lamp (amber) * Front supplemental park 168 NA lamp * Rear sidemarker lamp * Stop/tail lamp Rear turn signal lamp HPC24A * Supplemental tail lamp...
  • Page 61 Lights Replacing headlamp bulbs High beam/low beam bulb replacement For driver side replacement of the high beam/low beam bulbs, do the following: 1. Make sure the headlamp switch is in the off position, then open the hood. 2. Reach over the front bolster and remove the rubber bulb access cover from the headlamp housing.
  • Page 62 Lights 4. Rotate the headlamp bulb counterclockwise and remove the headlamp bulb. 5. Disconnect the electrical connector. Replacing HID headlamp bulbs (if equipped) The low beam headlamps on your vehicle use a “high intensity discharge” source. These lamps operate at a high voltage. When the bulb is burned out, the bulb and starter capsule assembly must be replaced by your authorized dealer.
  • Page 63 Lights 4. Carefully pull bulb straight out of the socket 5. Install the new bulb socket into the lamp assembly by aligning the indexing fingers, then rotate clockwise to the locked position. Replacing front parking lamp/turn signal bulb For driver side replacement of the front parking lamp/turn signal bulb, do the following: WARNING: To reduce the risk of vehicle damage and/or personal burn injuries do not start your engine with the air...
  • Page 64 Lights 4. Remove the air filter assembly. 5. Remove the bolts on the air inlet (3), then remove the air inlet. 6. Reach over the front bolster to access the bulb. 7. Remove the bulb socket by rotating it counterclockwise, then pull it straight out of the lamp assembly.
  • Page 65 Lights 4. Remove the bulb socket by rotating it counterclockwise, then pulling it out of the lamp assembly. 5. Pull the bulb from the socket and push in the new bulb. 6. Install the bulb socket into the lamp assembly by rotating it clockwise.
  • Page 66 Lights Replacing high-mount brake lamp bulb 1. Make sure the ignition control is in the off position. 2. Open the trunk and reach underneath package tray to locate lamp assembly. 3. Remove the bulb socket by rotating it counterclockwise, then pull it out of the lamp assembly.
  • Page 67 Lights 3. Rotate the harness/bulb assembly counterclockwise to remove from the fog lamp. 4. Carefully disconnect the bulb from the harness assembly via the two snap clips. Install the new bulb in reverse order. 2011 MKZ (378) Owners Guide, 1st Printing USA (fus)

  • Page 68: Driver Controls

    Driver Controls MULTI-FUNCTION LEVER Windshield wiper: Rotate the end of the control away from you to increase the speed of the wipers; rotate toward you to decrease the speed of the wipers. Rain-sensing wipers (if equipped): The rain-sensing wipers will automatically activate when moisture is present on the windshield and the multi-function switch is set to one of five...

  • Page 69: Steering Wheel Adjustment

    Driver Controls Courtesy wipe feature: One extra wipe will occur a few seconds after washing the front window to clear any excess washer fluid remaining on the windshield. Note: Do not operate the washer when the washer reservoir is empty. This may cause the washer pump to overheat.
  • Page 70 Driver Controls ILLUMINATED VISOR MIRROR Lift the mirror cover to turn on the visor mirror lamps. Slide-on-rod feature Rotate the visor towards the side window and extend it rearward for additional sunlight coverage. Note: To stow the visor back into the headliner, visor must be retracted before moving it back towards the windshield.
  • Page 71 Driver Controls ELECTRONIC COMPASS The compass heading is displayed in the center integrated display (CID). The compass reading may be affected when you drive near large buildings, bridges, power lines and powerful broadcast antenna. Magnetic or metallic objects placed in, on or near the vehicle may also affect compass accuracy.
  • Page 72 Driver Controls 4. Press and release the 7 and 9 radio preset buttons together, repeatedly until ZONE XX changes to the correct zone (1–15) in the CID. 5. The direction will display after the buttons are released. The zone is now updated. Compass calibration adjustment Perform compass calibration in an open area free from steel structures and high voltage lines.
  • Page 73 Driver Controls CENTER CONSOLE Your vehicle may be equipped with a variety of console features. These include: 1. Cup holders with ambient lighting (if equipped). Slide the door open to access the cup holders. 2. Utility compartment with aux jack and USB port, a power point, and removable coin holder inside and a secondary storage bin (on hinges...

  • Page 74: Power Windows

    Driver Controls • do not leave battery chargers, video game adapters, computers and other devices plugged in overnight or when the vehicle is parked for extended periods. Always keep the power point caps closed when not being used. POWER WINDOWS WARNING: Do not leave children unattended in the vehicle and do not let children play with the power windows.
  • Page 75 Driver Controls Global open windows Press and hold on the remote transmitter to begin opening the two front windows and (if equipped) vent the moon roof. • The control can then be released and the windows will complete the opening operation and fully vent the moon roof. •...
  • Page 76 Driver Controls INTERIOR MIRROR The interior rear view mirror has two pivot points on the support arm which lets you adjust the mirror up or down and from side to side. WARNING: Do not adjust the mirror while the vehicle is in motion.

  • Page 77: Mirrors

    Driver Controls EXTERIOR MIRRORS Power side view mirrors WARNING: Do not adjust the mirror while the vehicle is in motion. To adjust your mirrors: 1. Rotate the control clockwise to adjust the right mirror and rotate the control counterclockwise to adjust the left mirror.

  • Page 78: Speed Control

    Driver Controls SPEED CONTROL With speed control set, you can maintain a set speed without keeping your foot on the accelerator pedal. WARNING: Do not use the speed control in heavy traffic or on roads that are winding, slippery or unpaved. Using speed control The speed controls are located on the steering wheel.
  • Page 79 Driver Controls Resuming a set speed Press and release RESUME. This will automatically return the vehicle to the previously set speed. Increasing speed while using speed control To set a higher speed: • Press and hold SET + until you get to the desired speed, then release. You can also use SET + to operate the tap-up function.
  • Page 80 Driver Controls STEERING WHEEL CONTROLS Radio control features – VOL + (Volume): Press to decrease or increase the volume. (Seek): Press to select the previous/next radio station preset, CD track or satellite radio station preset depending on which media mode you are in. MEDIA: Press repeatedly to scroll through available audio modes.

  • Page 81: Moon Roof

    Driver Controls Navigation system/SYNC hands free control features (if equipped) Press control briefly until the voice icon appears on the Navigation display to use the voice command feature. Press to activate phone mode or answer a phone call. Press VOL + or −...
  • Page 82 Driver Controls Bounce-back: When an obstacle has been detected in the moon roof opening as the moon roof is closing, the moon roof will automatically open and stop at a prescribed position. This is known as “bounce-back”. If the ignition is turned off (without accessory delay being active) during bounce-back, the moon roof will move until the bounce-back position is reached.
  • Page 83 Driver Controls UNIVERSAL GARAGE DOOR OPENER (IF EQUIPPED) Your vehicle may be equipped with a universal garage door opener which can be used to replace the common hand-held transmitter. Car2U Home Automation System (if equipped) The Car2U Home Automation System is a universal transmitter located in the driver’s visor that includes two primary features –...
  • Page 84 Driver Controls Types of garage door openers (rolling code and fixed code) The Car2U Home Automation System may be programmed to operate rolling code and fixed code garage door openers. • Rolling code garage door openers were produced after 1996 and are code protected.
  • Page 85 Driver Controls 2. Go to the garage to locate the garage door opener motor and its “learn” button. You may need a ladder to reach the unit and you may need to remove the unit’s cover or light lens to locate the “learn”...
  • Page 86 Driver Controls Fixed code programming Note: Do not program the Car2U system with the vehicle in the garage. Make sure that your key is on and engine off while programming the transmitter. 1. To program units with fixed code DIP switches, you will need the garage door hand-held transmitter, paper and a pen or pencil.
  • Page 87 Driver Controls 5. Press and hold the Car2U system button you would like to use to control the garage door. Immediately (within 1 second) release the button once the garage door moves. During this time the selected button indicator light will blink slowly.
  • Page 88 Driver Controls FCC and RSS-210 Industry Canada Compliance The Car2U system complies with Part 15 of the FCC rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received including interference that may cause undesired operation.

  • Page 89: Locks And Security

    Locks and Security KEYS Your vehicle is equipped with two Integrated Keyhead Transmitters (IKTs). The key blade functions as a programmed key which starts the vehicle and unlocks/locks all the doors. The transmitter portion functions as the remote entry transmitter. Your IKTs are programmed to your vehicle;...
  • Page 90 Locks and Security MYKEY™ The MyKey™ feature allows you to program a restricted driving mode to promote good driving habits. All but one of the keys programmed to the vehicle can be activated as a MyKey™. The key will remain restricted until MyKey™...
  • Page 91 Locks and Security Create a MyKey™ To program MyKey™ on one of the keys programmed to the vehicle, insert the key that you want to make a MyKey™ into the ignition. Turn the ignition on. Use the message center buttons to do the following: 1.
  • Page 92 Locks and Security Clear MyKey™ To reset all MyKeys™ as admin keys, do the following: 1. Turn the vehicle on using the admin key. 2. Press SETUP until PRESS RESET TO CLEAR MYKEY is displayed. 3. Press and release the RESET button. HOLD RESET TO CONFIRM CLEAR is displayed.
  • Page 93 Locks and Security Note: For all vehicles, the number of MYKEY(S) PROGRAMMED or ADMIN KEYS PROGRAMMED that is displayed in the MyKey™ system status menus will include the remote start system as an additional key in the total count. See the Check MyKey™ system status section. Note: For all vehicles with remote start installed, it is possible to program all ’real’...
  • Page 94 Locks and Security Condition Potential Causes • Key in the ignition is a MyKey™ Cannot clear MyKey™ • No MyKeys™ are programmed to the vehicle. Refer to Create a MyKey™ section • Vehicle has been started using a remote start system that is programmed as a MyKey™.

  • Page 95: Locks

    Locks and Security POWER DOOR LOCKS • Press the control to unlock all doors. • Press the control to lock all doors. Smart locks This feature attempts to help prevent you from locking yourself out of the vehicle if your key is still in the ignition. When you open one of the front doors and you lock the vehicle with the power door lock control (on the driver or passenger door trim panel), all the doors will lock, then all doors will automatically unlock reminding...
  • Page 96 Locks and Security Deactivating/activating autolock feature Your vehicle comes with the autolock features activated; there are four methods to enable/disable this feature: • Through your authorized dealer, • by using a power door unlock/lock sequence, or • using a keypad procedure. •...
  • Page 97 Locks and Security Keyless entry keypad procedure 1. Turn the ignition to the off position. 2. Close all the doors. 3. Enter factory–set 5–digit entry code. 4. Press and hold the 3 • 4. While holding the 3 • 4 press the 7 • 8. 5.
  • Page 98 Locks and Security Power door unlock/lock procedure Before starting, ensure the ignition is in the off position and all vehicle doors are closed. You must complete Steps 1–5 within 30 seconds or the procedure will have to be repeated. If the procedure needs to be repeated, wait a minimum of 30 seconds before beginning again.
  • Page 99 Locks and Security CHILDPROOF DOOR LOCKS • When these locks are set, the rear doors cannot be opened from the inside. • The rear doors can be opened from the outside when the childproof door locks are set, but the doors are unlocked. The childproof locks are located on the rear edge of each rear door and must be set separately for each...
  • Page 100 Locks and Security To open the luggage compartment door (lid) from within the luggage compartment, pull the illuminated “T” shaped handle and push up on the trunk lid. The handle is composed of a material that will glow for hours in darkness following brief exposure to ambient light.
  • Page 101 Locks and Security REMOTE ENTRY SYSTEM The Integrated Keyhead Transmitter (IKT) complies with part 15 of the FCC rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 102 Locks and Security 2. Press and release again within five seconds to unlock all the doors. The remote entry system activates the illuminated entry feature; this feature turns on the lamps for 25 seconds or until the ignition is turned to the on position.
  • Page 103 Locks and Security Opening the trunk Press twice within three seconds to open the trunk. • Ensure that the trunk is closed and latched before driving your vehicle. Failure to properly latch the trunk may cause objects to fall out or block the driver’s rear view. Memory feature The Integrated Keyhead Transmitter allows you to recall the memory seat and mirrors feature.
  • Page 104 Locks and Security Replacing the battery The integrated keyhead transmitter uses one coin type three-volt lithium battery CR2032 or equivalent. To replace the battery: 1. Twist a thin coin in the slot of the IKT near the key ring in order to remove the battery cover.
  • Page 105 Locks and Security The illuminated entry system will turn off the lights if: • the ignition is turned to the on position, • the Integrated Keyhead Transmitter lock control is pressed, or • the vehicle is locked using the keyless entry keypad, or •...
  • Page 106 Locks and Security must complete Steps 1–5 within 30 seconds or the procedure will have to be repeated. If the procedure needs to be repeated, wait a minimum of 30 seconds before beginning again. 1. Place the key in the ignition and turn the ignition to the 3 (on) position.
  • Page 107 Locks and Security • The battery saver will shut off the headlamps 10 minutes after the ignition has been turned to the off position. SECURICODE™ KEYLESS ENTRY SYSTEM You can use the keyless entry keypad to: • lock or unlock the doors without using a key.

  • Page 108: Anti-Theft System

    Locks and Security Erasing personal code 1. Enter the factory set 5–digit code. 2. Within five seconds, press the 1 • 2 on the keypad and release. 3. Press and hold the 1 • 2 for two seconds. This must be done within five seconds of completing Step 2.
  • Page 109 Locks and Security Your vehicle comes with two coded integrated keyhead transmitters; additional coded IKTs may be purchased from your authorized dealer. Standard SecuriLock keys without remote entry transmitter functionality can also be purchased from your authorized dealer if desired. The authorized dealer can program your spare IKTs to your vehicle or you can program the IKTs yourself.
  • Page 110 Locks and Security Automatic arming The vehicle is armed immediately after switching the ignition to the off position. The theft indicator will flash every two seconds to act as a theft deterrent when the vehicle is armed. Automatic disarming The vehicle is disarmed immediately after the ignition is turned to the on position.
  • Page 111 Locks and Security Tips: • Only use integrated keyhead transmitters (IKTs) or standard SecuriLock keys. • You must have two previously programmed coded keys (keys that already operate your vehicle’s engine) and the new unprogrammed key(s) readily accessible. • If two previously programmed coded keys are not available, you must take your vehicle to your authorized dealer to have the spare key(s) programmed.
  • Page 112 Locks and Security integrated keyhead transmitter). The theft indicator light will illuminate for three seconds and then go out to indicate successful programming. If the key was not successfully programmed, it will not start your vehicle’s engine and/or will not operate the remote entry features. The theft indicator light may flash on and off.
  • Page 113 Locks and Security • Press the 7 • 8 and 9 • 0 controls on the keyless entry pad at the same time to lock the doors (driver’s door must be closed). There is a 20 second countdown when any of the above actions occur before the vehicle becomes armed.

  • Page 114: Seating And Safety Restraints

    Seating and Safety Restraints FRONT SEATING WARNING: Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision. WARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop.
  • Page 115 Seating and Safety Restraints 1. Adjust the seatback to an upright driving/riding position. 2. Raise the head restraint by pulling up on the head restraint. 3. Lower the head restraint by pressing and holding the guide sleeve adjust/release button and pushing down on the head restraint. Properly adjust the head restraint so that the top of the head restraint is even with the top of your head and positioned as close as possible to the back of your head.
  • Page 116 Seating and Safety Restraints 2. Pivot the head restraint forward towards your head to the desired location. After the head restraint reaches the forward-most tilt position, pivoting it forward again will then release it to the rearward un-tilted position. Adjusting the front power seat WARNING: Never adjust the driver’s seat or seatback when the vehicle is moving.
  • Page 117 Seating and Safety Restraints WARNING: To reduce the risk of possible serious injury: Do not hang objects off seat back or stow objects in the seatback map pocket (if equipped) when a child is in the front passenger seat. Do not place objects underneath the front passenger seat or between the seat and the center console (if equipped).
  • Page 118 Seating and Safety Restraints Power recline Press the control to recline the seatback forward or rearward. Using the power lumbar support The power lumbar control is located on the outboard side of the seat. Press one side of the control to adjust firmness.
  • Page 119 Seating and Safety Restraints A programmed memory position can be recalled: • in any gearshift position if the ignition is not on. • only in P (Park) or N (Neutral) if the ignition is on. A memory seat position may be programmed at any time. The memory positions are also recalled when you press your remote entry transmitter button (if the transmitter is programmed to a...
  • Page 120 Seating and Safety Restraints • DATC system • Navigation-based system If the engine falls below 350 rpm while the heated seats are on, the feature will turn itself off and will need to be reactivated. Cooled seats The cooled seats will only function when the engine is running. To operate the cooled seats: Press once to activate the high cool setting (three indicator lights).
  • Page 121 Seating and Safety Restraints • The filter can be accessed from the 2nd row foot-well area. Move the front seats all the way to the full front and full up positions to ease access. To remove an air filter: 1. Turn the vehicle off. 2.
  • Page 122 Seating and Safety Restraints • the key is placed in the ignition. The easy entry feature can be turned off or on through the vehicle message center. Refer to Message center in the Instrument Cluster chapter. REAR SEATS Second-row adjustable head restraints Your vehicle is equipped with outboard and center head restraints that are vertically adjustable.
  • Page 123 Seating and Safety Restraints WARNING: The adjustable head restraint is a safety device. Whenever possible it should be installed and properly adjusted when the seat is occupied. To remove the outboard head restraints, do the following: 1. Pull up the head restraint until it reaches the highest adjustment position.
  • Page 124 Seating and Safety Restraints Center head restraint The center head restraint consists • a trimmed energy absorbing foam and structure (1), • two steel stems (2), • a guide sleeve adjust/release button (3), • and a guide sleeve with a pin hole for removing the head restraint (4).
  • Page 125 Seating and Safety Restraints 3. Store the head restraint in a secure location, such as the trunk of the vehicle. To reinstall the center head restraint, do the following: 1. Insert the two stems into the guide sleeve collars. 2. Push the head restraint down until it locks. Properly adjust the head restraint so that the top of the head restraint is even with the top of your head and positioned as close as possible to the back of your head.
  • Page 126 Seating and Safety Restraints Fold the seatback(s) down. Note: If the front seats interfere with folding the seatbacks, you will need to remove the rear seat head restraints. To remove the rear seat head restraints, see removal instructions under Second-row adjustable head restraints in this chapter.

  • Page 127: Safety Restraints

    Seating and Safety Restraints Seat-mounted cup holders and armrest storage compartment To access the cup holders, fold the armrest down. WARNING: Use only soft cups in the cup holder. Hard objects can injure you in a collision. SAFETY RESTRAINTS Personal Safety System™ The Personal Safety System provides an improved overall level of frontal crash protection to front seat occupants and is designed to help further reduce the risk of airbag-related injuries.
  • Page 128 Seating and Safety Restraints How does the Personal Safety System work? The Personal Safety System can adapt the deployment strategy of your vehicle’s safety devices according to crash severity and occupant conditions. A collection of crash and occupant sensors provides information to the Restraints Control Module (RCM).
  • Page 129 Seating and Safety Restraints Front passenger sensing system For airbags to do their job they must inflate with great force, and this force can pose a potentially deadly risk to occupants that are very close to the airbag when it begins to inflate. For some occupants, this occurs because they are initially sitting very close to the airbag.
  • Page 130 Seating and Safety Restraints during frontal collisions, and in side collisions when the side curtains and side airbags are activated. This helps increase the effectiveness of the safety belts. In frontal collisions, the safety belt pretensioners can be activated alone or, if the collision is of sufficient severity, together with the front airbags.
  • Page 131 Seating and Safety Restraints WARNING: To reduce the risk of injury, make sure children sit where they can be properly restrained. WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a collision.
  • Page 132 Seating and Safety Restraints Combination lap and shoulder belts 1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.
  • Page 133 Seating and Safety Restraints Pregnant women should always wear their safety belt. The lap belt portion of a combination lap and shoulder belt should be positioned low across the hips below the belly and worn as tight as comfort will allow.
  • Page 134 Seating and Safety Restraints Automatic locking mode In this mode, the shoulder belt is automatically pre-locked. The belt will still retract to remove any slack in the shoulder belt. The automatic locking mode is not available on the driver safety belt. When to use the automatic locking mode This mode should be used any time a child safety seat, except a booster, is installed in passenger front or rear seating positions.
  • Page 135 Seating and Safety Restraints WARNING: After any vehicle collision, the safety belt system at all passenger seating positions must be checked by an authorized dealer to verify that the “automatic locking retractor” feature for child seats is still functioning properly. In addition, all safety belts should be checked for proper function.
  • Page 136 Seating and Safety Restraints WARNING: The driver and front passenger safety belt system (including retractors, buckles and height adjusters) must be replaced if the vehicle is involved in a collision that results in deployment of front airbags, seat-mounted side airbags and side air curtains, and safety belt pretensioners.
  • Page 137 Seating and Safety Restraints Belt-Minder The Belt-Minder feature is a supplemental warning to the safety belt warning function. This feature provides additional reminders by intermittently sounding a chime and illuminating the safety belt warning light in the instrument cluster when the driver’s and front passenger’s safety belt is unbuckled.
  • Page 138 Seating and Safety Restraints If... Then... The driver’s and front The Belt-Minder feature will not passenger’s safety belts are activate. buckled before the ignition switch is turned to the on position or less than 1-2 minutes have elapsed since the ignition switch has been turned on...
  • Page 139 Seating and Safety Restraints The following are reasons most often given for not wearing safety belts (All statistics based on U.S. data): Reasons given... Consider... “Crashes are rare events” 36700 crashes occur every day. The more we drive, the more we are exposed to “rare”...
  • Page 140 Seating and Safety Restraints Reasons given... Consider... “I have an airbag” Airbags offer greater protection when used with safety belts. Frontal airbags are not designed to inflate in rear and side crashes or rollovers. “I’d rather be thrown clear” Not a good idea. People who are ejected are 40 times more likely to DIE.
  • Page 141 Seating and Safety Restraints Before following the procedure, make sure that: • The parking brake is set • The gearshift is in P (Park) • The ignition switch is in the off position • The driver and front passenger safety belts are unbuckled WARNING: While the design allows you to deactivate your Belt-Minder , this system is designed to improve your chances of being safely belted and surviving an accident.

  • Page 142: Airbags

    Seating and Safety Restraints AIRBAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS) The passenger airbag cover is a seamless design so that you cannot see the boundary around its door. The shaded area in the illustration represents the passenger airbag cover. WARNING: Do not put anything on or over the airbag cover. Placing objects on or over the airbag cover may cause those objects to be thrown by the airbag into your face and torso or may result in a failure of the airbag to inflate properly, both of which could...
  • Page 143 Seating and Safety Restraints WARNING: All occupants of the vehicle, including the driver, should always properly wear their safety belts, even when an air bag supplemental restraint system (SRS) is provided. WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position.
  • Page 144 Seating and Safety Restraints Children and airbags Children must always be properly restrained. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position. Failure to follow these instructions may increase the risk of injury in a collision.
  • Page 145 Seating and Safety Restraints The airbags inflate and deflate rapidly upon activation. After airbag deployment, it is normal to notice a smoke-like, powdery residue or smell the burnt propellant. This may consist of cornstarch, talcum powder (to lubricate the bag) or sodium compounds (e.g., baking soda) that result from the combustion process that inflates the...
  • Page 146 Seating and Safety Restraints • a readiness light and tone • and the electrical wiring which connects the components • Side curtain airbag system. Refer to Side curtain airbag system later in this chapter. • Front passenger sensing system. Refer to Front passenger sensing system later in this chapter.
  • Page 147 Seating and Safety Restraints The front passenger sensing system uses a passenger airbag off or pass airbag off indicator which will light and stay lit to remind you that the front passenger frontal airbag is off. The indicator lamp is located in the center stack of the instrument panel above the climate controls.
  • Page 148 Seating and Safety Restraints • If the indicator lamp remains lit even after this, the person should be advised to ride in the rear seat. Pass Airbag Off Occupant Passenger Airbag Indicator Lamp Empty seat Unlit Disabled Small child in child Disabled safety seat or booster Small child with safety...
  • Page 149 Seating and Safety Restraints Pass Airbag Off Objects Passenger Airbag Indicator Lamp Small (i.e. three-ring Unlit Disabled binder, small purse, bottled water) Medium (i.e. heavy Disabled briefcase, fully packed luggage) Empty seat, or small Disabled to medium object with safety belt buckled If you think that the status of the passenger airbag off indicator lamp is incorrect, check for the following: •...
  • Page 150 Seating and Safety Restraints In case there is a problem with the front passenger sensing system, the airbag readiness light in the instrument cluster will stay lit. If the airbag readiness light is lit, do the following: The driver and/or adult passengers should check for any objects that may be lodged underneath the front passenger seat or cargo interfering with the seat.
  • Page 151 Seating and Safety Restraints A difficulty with the system is indicated by one or more of the following: • The readiness light (same light for front and side airbag system) will either flash or stay lit. • The readiness light will not illuminate immediately after ignition is turned on.
  • Page 152 Seating and Safety Restraints How does the side airbag system work? The design and development of the side airbag system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group.
  • Page 153 Seating and Safety Restraints WARNING: If the side airbag has deployed, the airbag will not function again. The side airbag system (including the seat) must be inspected and serviced by an authorized dealer. If the airbag is not replaced, the unrepaired area will increase the risk of injury in a collision.
  • Page 154 Seating and Safety Restraints Side-curtain airbag system WARNING: Do not place objects or mount equipment on or near the headliner at the siderail that may come into contact with a deploying side air curtain. Failure to follow these instructions may increase the risk of personal injury in the event of a collision.
  • Page 155 Seating and Safety Restraints How does the side air-curtain system work? The design and development of the side air curtain system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group.
  • Page 156 Seating and Safety Restraints passenger seat or an unbuckled child or small person in the passenger seat. The air curtain was designed to inflate between the side window area and occupant to further enhance the protection provided to occupants in side impact collisions. The seat-mounted side airbag was designed to inflate between the door panel and occupant to further enhance the protection provided occupants in side impact collisions.

  • Page 157: Child Restraints

    Seating and Safety Restraints Any difficulty with the system is indicated by one or more of the following: • The readiness light (same light as used for front airbag system) will either flash or stay lit. • The readiness light will not illuminate immediately after ignition is turned to the on position.
  • Page 158 Seating and Safety Restraints WARNING: All children are shaped differently. The Recommendations for Safety Restraints are based on probable child height, age and weight thresholds from NHTSA and other safety organizations or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and consult your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in the vehicle.
  • Page 159 Seating and Safety Restraints Recommendations for Safety Restraints for Children Recommended Child size, height, weight, or age restraint type Larger Children who have outgrown or no Use a vehicle children longer properly fit in a belt-positioning safety belt having booster seat (generally children who the lap belt snug are at least 4 feet 9 inches and low across...
  • Page 160 Seating and Safety Restraints Recommendations for attaching child safety restraints for children Use any attachment method as indicated below by “X” LATCH LATCH Safety Safety Safety (lower (lower belt belt and belt anchors anchors LATCH only Restraint Child Type Weight only) (lower tether...
  • Page 161 Seating and Safety Restraints WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a collision, which may result in serious injury or death.
  • Page 162 Seating and Safety Restraints Follow all the safety restraint and airbag precautions that apply to adult passengers in your vehicle. If the child is the proper height, age, and weight (as specified by your child safety seat or booster manufacturer), fits the restraint and can be restrained properly, then restrain the child in the child safety seat or with the belt-positioning booster.
  • Page 163 Seating and Safety Restraints To remove the head restraint(s), see Second-row adjustable head restraints in this chapter for more information. WARNING: If the head restraint has been removed from a seating position to accommodate a high back child restraint, the head restraint must be re-installed prior to use of the seat by any other occupant in order to reduce the risk of personal injury in the event of a collision.
  • Page 164 Seating and Safety Restraints 1. Position the child safety seat in a seat with a combination lap and shoulder belt. 2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together. 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat...
  • Page 165 Seating and Safety Restraints 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.
  • Page 166 Seating and Safety Restraints towards the buckle will additionally help to remove remaining slack from the belt. 9. Attach the tether strap (if the child seat is equipped). Refer to Attaching child safety seats with tether straps later in this chapter. 10.
  • Page 167 Seating and Safety Restraints Your vehicle has LATCH lower anchors for child seat installation at the seating positions marked with the child seat symbol. The LATCH anchors are located at the rear section of the rear seat between the cushion and seat back, below the locator symbols on the seat back.

  • Page 168: Attaching Child Safety Seats With Tether Straps

    Seating and Safety Restraints Use of inboard lower anchors from the outboard seating positions (center seating use) The lower anchors at the center of the second row rear seat are spaced 460 mm (18 inches) apart. The standardized spacing for LATCH lower anchors is 280 mm (11 inches) center to center.
  • Page 169 Seating and Safety Restraints The rear seats of your vehicle are equipped with built-in tether strap anchors located behind the seats as described below. The tether anchors in your vehicle are located under a cover marked with the tether anchor symbol (shown with title). The tether strap anchors in your vehicle are in the following positions (shown from top view):...
  • Page 170 Seating and Safety Restraints 2. Locate the correct anchor for the selected seating position. 3. Open the tether anchor cover. 4. Clip the tether strap to the anchor as shown. If the tether strap is clipped incorrectly, the child safety seat may not be retained properly in the event of a collision.
  • Page 171 Seating and Safety Restraints around four (4) years of age. Consult your child safety seat owner guide for the weight, height, and age limits specific to your child safety seat. Keep your child in the child safety seat if it properly fits the child, remains appropriate for their weight, height and age AND if properly secured to the vehicle.
  • Page 172 Seating and Safety Restraints • Is the shoulder belt centered on the shoulder and chest? • Can the child stay seated like this for the whole trip? Types of booster seats There are generally two types of belt-positioning booster seats: backless and high back.
  • Page 173 Seating and Safety Restraints Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder.
  • Page 174 Seating and Safety Restraints Follow all instructions provided by the manufacturer of the booster seat. WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a collision.

  • Page 175: Tires, Wheels And Loading

    Tires, Wheels and Loading INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING Tire Quality Grades apply to new pneumatic passenger car tires. The Quality grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For example: •...
  • Page 176 Tires, Wheels and Loading WARNING: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics. Temperature A B C The temperature grades are A (the highest), B and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel.

  • Page 177: Tire Inflation

    Tires, Wheels and Loading • Extra load: A class of P-metric or Metric tires designed to carry a heavier maximum load at 41 psi [43 psi (2.9 bar) for Metric tires]. Increasing the inflation pressure beyond this pressure will not increase the tire’s load carrying capability.
  • Page 178 Tires, Wheels and Loading WARNING: Under-inflation is the most common cause of tire failures and may result in severe tire cracking, tread separation or “blowout”, with unexpected loss of vehicle control and increased risk of injury. Under-inflation increases sidewall flexing and rolling resistance, resulting in heat buildup and internal damage to the tire.
  • Page 179 Tires, Wheels and Loading Note: If you have to drive a distance to get air for your tire(s), check and record the tire pressure first and add the appropriate air pressure when you get to the pump. It is normal for tires to heat up and the air pressure inside to go up as you drive.
  • Page 180 Tires, Wheels and Loading Improper or inadequate vehicle maintenance can cause tires to wear abnormally. Inspect all your tires, including the spare, frequently, and replace them if one or more of the following conditions exist: Tire wear When the tread is worn down to 1/16th of an inch (2 mm), tires must be replaced to help prevent your vehicle from skidding and...
  • Page 181 Tires, Wheels and Loading U.S. DOT Tire Identification Number (TIN) Both U.S. and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall.
  • Page 182 Tires, Wheels and Loading WARNING: When mounting replacement tires and wheels, you should not exceed the maximum pressure indicated on the sidewall of the tire to set the beads without additional precautions listed below. If the beads do not seat at the maximum pressure indicated, re-lubricate and try again.
  • Page 183 Tires, Wheels and Loading • Do not run over curbs or hit the tire against a curb when parking WARNING: If your vehicle is stuck in snow, mud, sand, etc., do not rapidly spin the tires; spinning the tires can tear the tire and cause an explosion.
  • Page 184 Tires, Wheels and Loading • Front-wheel drive (FWD)/All-wheel drive (AWD) vehicles (front tires at top of diagram) Sometimes irregular tire wear can be corrected by rotating the tires. Note: If your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment, tire imbalance or mechanical problem involved before tire rotation.
  • Page 185 Tires, Wheels and Loading Information on “P” type tires P215/65R15 95H is an example of a tire size, load index and speed rating. The definitions of these items are listed below. (Note that the tire size, load index and speed rating for your vehicle may be different from this example.) 1.
  • Page 186 Tires, Wheels and Loading Note: You may not find this information on all tires because it is not required by federal law. Letter rating Speed rating - mph (km/h) 81 mph (130 km/h) 87 mph (140 km/h) 99 mph (159 km/h) 106 mph (171 km/h) 112 mph (180 km/h) 118 mph (190 km/h)
  • Page 187 Tires, Wheels and Loading 12. Treadwear, Traction and Temperature Grades • Treadwear: The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear one and one-half (1 ⁄...
  • Page 188 Tires, Wheels and Loading Additional information contained on the tire sidewall for “LT” type tires “LT” type tires have some additional information beyond those of “P” type tires; these differences are described below. Note: Tire Quality Grades do not apply to this type of tire. 1.
  • Page 189 Tires, Wheels and Loading Information on “T” type tires “T” type tires have some additional information beyond those of “P” type tires; these differences are described below: T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different from this example.

  • Page 190: Tire Pressure Monitoring System (Tpms)

    Tires, Wheels and Loading TIRE PRESSURE MONITORING SYSTEM (TPMS) Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressure label, you should determine the proper tire inflation pressure for those tires.) As an added safety feature, your vehicle has been equipped with a tire...
  • Page 191 Tires, Wheels and Loading interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. WARNING: The tire pressure monitoring system is NOT a substitute for manually checking tire pressure. The tire pressure should be checked periodically (at least monthly) using a tire gauge, see Inflating your tires in this chapter.
  • Page 192 Tires, Wheels and Loading When you believe your system is not operating properly The main function of the tire pressure monitoring system is to warn you when your tires need air. It can also warn you in the event the system is no longer capable of functioning as intended.
  • Page 193 Tires, Wheels and Loading Low tire Possible Customer action required pressure cause warning light Flashing warning Spare tire in Your temporary spare tire is in light use. Repair the damaged road wheel and re-mount it on the vehicle to restore system functionality.

  • Page 194: Vehicle Loading

    Tires, Wheels and Loading under-inflated, carefully drive the vehicle to the nearest location where air can be added to the tires. Inflate all the tires to the recommended inflation pressure. SNOW TIRES AND CHAINS The original equipment tires on your vehicle have an all-weather tread design to provide traction, handling, and braking performance in year-round driving.
  • Page 195 Tires, Wheels and Loading Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be found on the Tire Label on the B-Pillar or the edge of the driver’s door (vehicles exported outside the US and Canada may not have a Tire Label).
  • Page 196 Tires, Wheels and Loading Example only: Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. 2011 MKZ (378) Owners Guide, 1st Printing USA (fus)
  • Page 197 Tires, Wheels and Loading GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Label located on the B-Pillar or the edge of the driver’s door. The total load on each axle must never exceed its GAWR.
  • Page 198 Tires, Wheels and Loading • Example only: WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury.
  • Page 199 Tires, Wheels and Loading WARNING: Do not use replacement tires with lower load carrying capacities than the original tires because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations.

  • Page 200: Trailer Towing

    Tires, Wheels and Loading you have been planning for the past 2 years. Measuring the inside of the vehicle with the rear seat folded down, you have room for 12-100 lb. (45 kg) bags of cement. Do you have enough load capacity to transport the cement to your home? If you and your friend each weigh 220 lb.
  • Page 201 Tires, Wheels and Loading Front-wheel drive (FWD) vehicles can’t be towed with the front drive wheels on the ground or transmission damage may occur. It is recommended to tow your vehicle with the front drive wheels on a dolly or with all four wheels off the ground on a car-hauling trailer. All-wheel drive (AWD) vehicles can’t be towed with any wheels on the ground, as vehicle or transmission damage may occur.

  • Page 202: Driving

    Driving STARTING Positions of the ignition 1. Off— locks the gearshift lever and allows key removal. This position also shuts the engine and all electrical accessories off. 2. Accessory— allows the electrical accessories such as the radio to operate while the engine is not running.
  • Page 203 Driving WARNING: Do not start your vehicle in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open the garage door before you start the engine. See Guarding against exhaust fumes in this chapter for more instructions. WARNING: If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately.
  • Page 204 Driving • Make sure the gearshift is in P (Park). 3. Turn the key to 3 (on) without turning the key to 4 (start). Some warning lights will briefly illuminate. See Warning lights and chimes in the Instrument Cluster chapter for more information regarding the warning lights.
  • Page 205 Driving that assists in starting the engine. After releasing the key from the 4 (start) position, the engine may continue cranking for up to 10 seconds or until the vehicle starts. Note: Cranking may be stopped at any time by turning the key to the off position 3.
  • Page 206 Driving WARNING: To reduce the risk of electrical shock, do not use your heater with ungrounded electrical systems or two-pronged (cheater) adapters. Prior to using the engine block heater, follow these recommendations for proper and safe operation: • For your safety, use an outdoor extension cord that is product certified by Underwriter’s Laboratory (UL) or Canadian Standards Association (CSA).

  • Page 207: Brakes

    Driving How to use the engine block heater Ensure the receptacle terminals are clean and dry prior to use. To clean them, use a dry cloth. Depending on the type of factory installed equipment, your engine block heater will use .4 to 1.0 kilowatt-hours of energy per hour of use. Your factory installed block heater system does not have a thermostat;...
  • Page 208 Driving ABS warning lamp The ABS lamp in the instrument cluster momentarily illuminates when the ignition is turned on. If the light does not illuminate during start up, remains on or flashes, the ABS may be disabled and may need to be serviced. Even when the ABS is disabled and the ABS light is on, normal braking is still effective.

  • Page 209: Advancetrac

    Driving WARNING: Always set the parking brake fully and make sure that the gearshift is securely latched in P (Park). WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly.
  • Page 210 Driving WARNING: If a failure has been detected within the AdvanceTrac system, the stability control light will illuminate steadily, and you may hear a chime. If equipped with a message center, the vehicle will also indicate a failure with the brake system. Have the system serviced by an authorized dealer immediately.
  • Page 211 Driving Traction control system (TCS) Traction control is a driver aid feature that helps your vehicle maintain traction of the wheels, typically when driving on slippery and/or hilly road surfaces, by detecting and controlling wheel spin. Excessive wheel spin is controlled in two ways, which may work separately or in tandem;...
  • Page 212 Driving • Entering a paved road from a gravel road, or vice versa Switching off AdvanceTrac If the vehicle is stuck in snow, mud or sand, and seems to lose engine power, switching off certain features of the AdvanceTrac system may be beneficial because the wheels are allowed to spin.
  • Page 213 Driving STEERING To help prevent damage to the power steering system: • Never hold the steering wheel at its furthest turning points (until it stops) for more than a few seconds when the engine is running. • Do not operate the vehicle with a low power steering pump fluid level (below the MIN mark on the reservoir).
  • Page 214 Driving If the fuse is not blown and the brake lamps are working properly, the following procedure will allow you to move the gearshift lever from P (Park): 1. Apply the parking brake, turn ignition key to off, then remove the key. 2.

  • Page 215: Transmission Operation

    Driving AUTOMATIC TRANSMISSION OPERATION Understanding the gearshift positions of the 6–speed automatic transmission P (Park) This position locks the transmission and prevents the front wheels from turning. To put your vehicle in gear: • Press the brake pedal • Move the gearshift lever into the desired gear To put your vehicle in P (Park): •...
  • Page 216 Driving Understanding your SelectShift Automatic™ transmission (SST) gearshift lever This vehicle is equipped with a SelectShift Automatic™ transmission (SST) gearshift lever. SST is an automatic transmission with the ability for the driver to change gears up or down (without a clutch) as desired.
  • Page 217 Driving To manually downshift the transmission: 1. Move the gearshift lever forward to (-). 2. Release the lever, and it will return to the M position. The transmission will downshift. To manually upshift the transmission: 1. Move the gearshift lever rearward into (+).

  • Page 218: Reverse Sensing System

    Driving REVERSE SENSING SYSTEM (IF EQUIPPED) The Reverse Sensing System (RSS) sounds a tone to warn the driver of obstacles near the rear bumper when the R (Reverse) is selected and the vehicle is moving at speeds less than 3 mph (5 km/h). The system is not effective at speeds above 3 mph (5 km/h) and may not detect certain angular or moving objects.
  • Page 219 Driving The RSS detects obstacles up to six feet (two meters) from the rear bumper with a decreased coverage area at the outer corners of the bumper, (refer to the figures for approximate zone coverage areas). As you move closer to the obstacle, the rate of the tone increases.

  • Page 220: Rear-View Camera System

    Driving REARVIEW CAMERA SYSTEM (IF EQUIPPED) The rearview camera system, located on the trunk, provides a video image which appears on the navigation screen of the area behind the vehicle. It adds assistance to the driver while reversing or reverse parking the vehicle.
  • Page 221 Driving Note: If the camera system image is not clear or seems distorted, it may be covered with water droplets, snow, mud or any other substance. If this occurs, clean the camera lens before using the camera system. WARNING: The camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the rearview mirror and the side mirrors for maximum coverage.
  • Page 222 Driving BLIND SPOT MIRRORS (IF EQUIPPED) Blind spot mirrors have an integrated convex spotter mirror built into the upper outboard corner of the outside mirrors. They are designed to assist the driver by increasing visibility along the side of the vehicle. For more information on your side view mirrors, refer to Exterior mirrors in the Driver Controls chapter.
  • Page 223 Driving BLIND SPOT INFORMATION SYSTEM (BLIS ) WITH CROSS TRAFFIC ALERT (CTA) (IF EQUIPPED) The BLIS is a convenience feature that aids the driver in assessing whether a vehicle is within an area on either side of the vehicle extending rearward from the outside mirrors to approximately 10 feet (three meters) beyond the bumper.
  • Page 224 Driving The BLIS will trigger the alert for vehicles that enter your blind zone from the rear or merge in to the blind zone from the side. Vehicles that you pass, or a vehicle that enters the blind zone from the front, will trigger the alert only after the vehicle is present in the blind zone for three seconds.
  • Page 225 Driving Cross traffic alert (CTA) system operation The CTA system warns the driver of approaching vehicles when R (Reverse) is selected and the vehicle is backing out of a front-in parking spot. It sounds a series of tones and flashes the BLIS indicator found on the exterior mirror on the side of the approaching vehicle.
  • Page 226 Driving CTA coverage also decreases when parking at shallow angles (refer to figure for approximate zone coverage areas [sensor obstructed to vehicle on left]). CTA detection limitations: Due to the nature of radar technology, there may be certain instances where vehicles entering and exiting the blind spot zones may not be detected.
  • Page 227 Driving CTA and Reverse Sensing System (RSS) interaction CTA works along with the Reverse Sensing System (RSS) (if equipped). Become familiar with the warning tones of both systems. BLIS -CTA on/off and disable operation The BLIS and/or the CTA can be turned off via the message center. Turning the BLIS off does not turn off the CTA and vice-versa.
  • Page 228 Driving WARNING: Just prior to the system recognizing a blocked condition and alerting the driver, the number of missed objects will increase. To help avoid injuries, NEVER use the BLIS as a replacement for using the side and rear view mirrors and looking over your shoulder before changing lanes.
  • Page 229 Driving ALL WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED) Your vehicle may be equipped with a full-time All Wheel Drive (AWD) system. The AWD system is an active system, meaning it not only responds to wheel slip between the front and rear axles but also has the ability to anticipate wheel slip and transfer torque to the rear wheels before slip occurs.
  • Page 230 Driving If your vehicle goes off the edge of the pavement • If your vehicle goes off the edge of the pavement, slow down, but avoid severe brake application, ease the vehicle back onto the pavement only after reducing your speed. Do not turn the steering wheel too sharply while returning to the road surface.
  • Page 231 Driving Emergency maneuvers • In an unavoidable emergency situation where a sudden sharp turn must be made, remember to avoid “over-driving” your vehicle (i.e., turn the steering wheel only as rapidly and as far as required to avoid the emergency). Excessive steering will result in less vehicle control, not more.
  • Page 232 Driving Mud and water If you must drive through high water, drive slowly. Traction or brake capability may be limited. When driving through water, determine the depth; avoid water higher than the bottom of the wheel rims (if possible) and proceed slowly. If the ignition system gets wet, the vehicle may stall.
  • Page 233 Driving possibly rolling over. Whenever driving on a hill, determine beforehand the route you will use. Do not drive over the crest of a hill without seeing what conditions are on the other side. Do not drive in reverse over a hill without the aid of an observer. When climbing a steep slope or hill, start in a lower gear rather than downshifting to a lower gear from a higher gear once the ascent has started.
  • Page 234 Driving Make sure you allow sufficient distance between you and other vehicles for stopping. Drive slower than usual and consider using one of the lower gears. In emergency stopping situations, apply the brake steadily. Since your vehicle is equipped with a four wheel anti-lock brake system (ABS), do not “pump”...
  • Page 235 Driving DRIVING THROUGH WATER If driving through deep or standing water is unavoidable, proceed very slowly especially when the depth is not known. Never drive through water that is higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks).

  • Page 236: Roadside Emergencies

    Roadside Emergencies ROADSIDE ASSISTANCE Getting roadside assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: •...

  • Page 237: Hazard Flasher Switch

    Roadside Emergencies Canadian customers refer to your Warranty Guide or visit our website at www.ford.ca for information on: Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In the United States, this card is found in the Owner Guide portfolio in the glove compartment.

  • Page 238: Fuses And Relays

    Roadside Emergencies The fuel pump shut-off switch is located in the front passenger footwell area in the right upper corner. To reset the switch: 1. Turn the ignition to the off position. 2. Check the fuel system for leaks. 3. If no leaks are apparent, reset the switch by pressing in on the reset button.
  • Page 239 Roadside Emergencies Standard fuse amperage rating and color COLOR Cartridge Fuse Mini Standard Maxi Fuse link maxi rating fuses fuses fuses cartridge fuses Grey Grey — — — Violet Violet — — — Pink Pink — — — — — —...
  • Page 240 Roadside Emergencies The fuses are coded as follows. Fuse/Relay Fuse Amp Protected Circuits Location Rating Driver smart window motor Brake on/off switch, Center high-mounted stop lamp Not used (spare) Passenger front smart window motor Keypad illumination, Brake shift interlock Turn signal lamps Low beam headlamps (left) Low beam headlamps (right) Courtesy lights/Illuminated scuff...
  • Page 241 Roadside Emergencies Fuse/Relay Fuse Amp Protected Circuits Location Rating Backlighting, Puddle lamps AWD module 7.5A Memory modules, Memory seat/mirrors switches SYNC module Electronic finish panel (EFP) radio and climate control buttons module, Navigation display, Center information display, GPS module, Ambient lighting Climate control Not used (spare) Door locks, Trunk release...
  • Page 242 Roadside Emergencies Fuse/Relay Fuse Amp Protected Circuits Location Rating Rear park assist, Blind spot monitor system, Rear video camera, AWD Passive anti-theft sensor (PATS) transceiver Not used (spare) Subwoofer amplifier Radio Not used (spare) Automatic dimming mirror, Moon roof, Compass, Front windows Electronic stability control, Adaptive headlamps Rain sensor...
  • Page 243 Roadside Emergencies WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs. If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter. The high-current fuses are coded as follows.
  • Page 244 Roadside Emergencies Fuse/Relay Fuse Amp Protected Circuits Location Rating 30A* ABS valves — Not used 30A* Heated/cooled seats — Not used — Not used — Not used 15A** Transmission module 10A** Alternator — Not used — Not used 20A* Audio amplifier 20A* Audio amplifier 20A*...

  • Page 245: Changing Tires

    Roadside Emergencies Fuse/Relay Fuse Amp Protected Circuits Location Rating — Not used — Not used G8VA relay Backup lamps G8VA relay Left headlamps G8VA relay A/C clutch G8VA relay Right headlamps 15A** Injectors 15A** 10A** General powertrain components, A/C clutch, back-up lamps 15A** Ignition coils 15A**...
  • Page 246 Roadside Emergencies (TPMS) in the Tires, Wheels and Loading chapter. Replace the spare tire with a road tire as soon as possible. During repairing or replacing of the flat tire, have the authorized dealer inspect the TPMS sensor for damage. WARNING: The use of tire sealants may damage your tire pressure monitoring system (TPMS) and should not be used.
  • Page 247 Roadside Emergencies • Use snow chains on the end of the vehicle with the dissimilar spare tire • Use more than one dissimilar spare tire at a time • Use commercial car washing equipment • Try to repair the dissimilar spare tire Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following: •...
  • Page 248 Roadside Emergencies Drive cautiously when using a full-size dissimilar spare tire/wheel and seek service as soon as possible. Stopping and securing the vehicle 1. Park on a level surface, set the parking brake and activate the hazard flashers. 2. Place the gearshift lever in P (Park) and turn the engine off. Removing the spare tire and jack 1.
  • Page 249 Roadside Emergencies WARNING: Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel.
  • Page 250 Roadside Emergencies 3. Put the jack in the jack locator next to the tire you are changing. Turn the jack handle clockwise until the wheel is completely off the ground. Note: To avoid structural damage to the vehicle, ensure that the jack is centered between the two markings (1) on the bottom of the rocker flange.

  • Page 251: Wheel Lug Nut Torque

    Roadside Emergencies 7. Remove the jack and fully tighten the lug nuts in the order shown. Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specification. 8. Unblock the wheels. Stowing the wheel and jack 1.
  • Page 252 Roadside Emergencies WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Ensure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel.

  • Page 253: Jump Starting

    Roadside Emergencies JUMP STARTING WARNING: The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or vehicle damage. WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted. Do not attempt to push-start your automatic transmission vehicle.
  • Page 254 Roadside Emergencies Connecting the jumper cables Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. 1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.
  • Page 255 Roadside Emergencies Removing the jumper cables Remove the jumper cables in the reverse order that they were connected. Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. 1. Remove the jumper cable from the ground metal surface.

  • Page 256: Wrecker Towing

    Roadside Emergencies WRECKER TOWING If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift or flatbed equipment.
  • Page 257 Roadside Emergencies Emergency towing In case of a roadside emergency with a disabled vehicle (without access to wheel dollies, car hauling trailer, or flatbed transport vehicle) your vehicle (regardless of transmission powertrain configuration) can be flat towed (all wheels on the ground) under the following conditions: •...

  • Page 258: Customer Assistance

    Customer Assistance GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized Ford, Lincoln, or Mercury dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction.
  • Page 259 Customer Assistance • Service specials and promotions. In Canada: Mailing address (Ford vehicles) Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 Telephone 1-800-565-3673 (FORD) Online www.ford.ca Mailing address (Lincoln vehicles) Lincoln Centre Ford Motor Company of Canada, Limited P.O.
  • Page 260 Customer Assistance In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.
  • Page 261 Customer Assistance You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22(b). You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C.
  • Page 262 Customer Assistance You can get more information by calling BBB AUTO LINE at 1-800-955-5100, or writing to: BBB AUTO LINE 4200 Wilson Boulevard, Suite 800 Arlington, Virginia 22203–1833 BBB AUTO LINE applications can also be requested by calling the Ford Motor Company Customer Relationship Center at 1-800-392-3673.
  • Page 263 Customer Assistance The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel.

  • Page 264: Reporting Safety Defects (U.s. Only)

    Customer Assistance Dubai, United Arab Emirates Telephone: +971 4 3326084 Toll-Free Number for the Kingdom of Saudi Arabia: 800 89717409 Local Telephone Number for Kuwait: 24810575 FAX: +971 4 3327299 Email: menacac@ford.com www.me.ford.com If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations &...

  • Page 265: Reporting Safety Defects (Canada Only)

    Customer Assistance If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.

  • Page 266: Cleaning

    Cleaning WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3-A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washing or laundry liquid.
  • Page 267 Cleaning WAXING • Wash the vehicle first. • Use a quality wax that does not contain abrasives. • Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area.
  • Page 268 Cleaning • Do not spray a hot engine with cold water to avoid cracking the engine block or other engine components. • Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts that require cleaning and pressure rinse clean. In Canada use Motorcraft Engine Shampoo (CXC-66-A).
  • Page 269 Cleaning hot wax treatments used by commercial car washes, water repellent coatings, tree sap, or other organic contamination; these contaminants may cause squeaking or chatter noise from the blades, and streaking and smearing of the windshield. To clean these items, follow these tips: •...
  • Page 270 Cleaning • Do not use household or glass cleaners as these may damage the finish of the instrument panel, interior trim and cluster lens. • Do not allow air fresheners and hand sanitizers to spill on interior surfaces. If a spill occurs, wipe off immediately. Damage may not be covered by your warranty.
  • Page 271 Cleaning WARNING: Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, as these actions may weaken the belt webbing. WARNING: On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side-airbag system and affect performance of the side airbag in a collision.
  • Page 272 Cleaning Cleaning For dirt, use a vacuum cleaner then use a clean, damp cloth or soft brush. For routine cleaning, wipe the surface with a soft, damp cloth. For more thorough cleaning, wipe the surface with a mild soap and water solution. •...
  • Page 273 Cleaning FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Your Ford or Lincoln Mercury authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle.

  • Page 274: Maintenance And Specifications

    Maintenance and Specifications SERVICE RECOMMENDATIONS To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your Warranty Guide to find out which parts and services are covered.
  • Page 275 Maintenance and Specifications OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom of the instrument panel near the steering column. 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood.

  • Page 276: Engine Compartment

    Maintenance and Specifications IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT 3.5L V6 engine 1. Power steering fluid reservoir 2. Transmission fluid dipstick 3. Brake fluid reservoir 4. Battery 5. Power distribution box 6. Air filter assembly 7. Engine oil dipstick 8. Engine oil filler cap 9.
  • Page 277 Maintenance and Specifications WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if the level is low. In very cold weather, do not fill the reservoir completely. Only use a washer fluid that meets Ford specifications. Do not use any special washer fluid such as windshield water repellent type fluid or bug wash.

  • Page 278: Engine Oil

    Maintenance and Specifications To prolong the life of the wiper blades, it is highly recommended to scrape off the ice on the windshield before turning on the wipers. The layer of ice has many sharp edges and can damage the micro edge of the wiper rubber element.
  • Page 279 Maintenance and Specifications • If the oil level is within this range, the oil level is acceptable. DO NOT ADD OIL. • If the oil level is below this mark, engine oil must be added to raise the level within the normal operating range.
  • Page 280 Maintenance and Specifications 2. If the engine oil level is not within the normal operating range, add only certified engine oil of the recommended viscosity. Remove the engine oil filler cap and use a funnel to pour the engine oil into the opening.

  • Page 281: Battery

    Maintenance and Specifications Change your engine oil and filter according to the appropriate schedule listed in the scheduled maintenance information. Ford production and Motorcraft replacement oil filters are designed for added engine protection and long life. If a replacement oil filter is used that does not meet Ford material and design specifications, start-up engine noises or knock may be experienced.
  • Page 282 Maintenance and Specifications WARNING: When lifting a plastic-cased battery, excessive pressure on the end walls could cause acid to flow through the vent caps, resulting in personal injury and/or damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners.

  • Page 283: Engine Coolant

    Maintenance and Specifications If the battery has been disconnected or a new battery has been installed, the clock and radio settings must be reset once the battery is reconnected. • Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal.
  • Page 284 Maintenance and Specifications When the engine is cold, check the level of the engine coolant in the reservoir. • The engine coolant should be at the FULL COLD level, or within the COLD FILL or MIN / MAX range as listed on the engine coolant reservoir (depending upon application).
  • Page 285 Maintenance and Specifications • DO NOT MIX different colors or types of coolant in your vehicle. Make sure the correct coolant is used. DO NOT MIX recycled coolant and new (unused) coolant together in the vehicle. Mixing of engine coolants may harm your engine’s cooling system. The use of an improper coolant may harm engine and cooling system components and may void the warranty.
  • Page 286 Maintenance and Specifications 4. When you are sure that all the pressure has been released, use the cloth to turn it counterclockwise and remove the cap. 5. Fill the coolant reservoir slowly with the proper coolant mixture, to within the COLD FILL RANGE or the FULL COLD level on the reservoir. If you removed the radiator cap in an overflow system, fill the radiator until the coolant is visible and radiator is almost full.
  • Page 287 Maintenance and Specifications • NEVER increase the coolant concentration above 60%. • A coolant concentration of 60% will provide freeze point protection down to -62°F [-52°C]. Increased engine coolant concentrations above 60% will decrease the overheat protection characteristics of the engine coolant and may cause engine damage.
  • Page 288 Maintenance and Specifications When this occurs the vehicle will still operate. However: • The engine power will be limited. • The air conditioning system will be disabled. Continued operation will increase the engine temperature and the engine will completely shut down, causing steering and braking effort to increase.

  • Page 289: Fuel Information

    Maintenance and Specifications WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS Important safety precautions WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler door (Easy Fuel™...
  • Page 290 Maintenance and Specifications clothing and wash skin thoroughly with soap and water. Repeated or prolonged skin contact with fuel liquid or vapor causes skin irritation. • Be particularly careful if you are taking “Antabuse” or other forms of disulfiram for the treatment of alcoholism. Breathing gasoline vapors, or skin contact could cause an adverse reaction.
  • Page 291 Maintenance and Specifications • Keep the fuel pump nozzle in contact with the fuel container while filling. • DO NOT use a device that would hold the fuel pump handle in the fill position. Easy Fuel™ “no cap” fuel system Your fuel tank is equipped with an Easy Fuel™...
  • Page 292 Maintenance and Specifications WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler door (Easy Fuel™ “no cap” fuel system), do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury. Choosing the right fuel Use only UNLEADED fuel or UNLEADED fuel blended with a maximum of 10% ethanol.
  • Page 293 Maintenance and Specifications rating. These products have not been approved for your engine and could cause damage to the fuel system. Repairs to correct the effects of using an aftermarket product in your fuel may not be covered by your warranty.
  • Page 294 Maintenance and Specifications WARNING: Do not try to pry open or push open the Easy Fuel™ system with foreign objects. This could damage the fuel system and its seal and cause injury to you or others. When filling the vehicle’s fuel tank from a portable fuel container, use the included funnel.
  • Page 295 Maintenance and Specifications The advertised capacity is the amount of the indicated capacity and the empty reserve combined. Indicated capacity is the difference in the amount of fuel in a full tank and a tank when the fuel gauge indicates empty.
  • Page 296 Maintenance and Specifications economy under current driving conditions. Additionally, keeping records during summer and winter will show how temperature impacts fuel economy. In general, lower temperatures give lower fuel economy. Driving style — good driving and fuel economy habits Give consideration to the lists that follow and you may be able to change a number of variables and improve your fuel economy.
  • Page 297 Maintenance and Specifications Conditions • Heavily loading a vehicle may reduce fuel economy at any speed. • Carrying unnecessary weight may reduce fuel economy (approximately 1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried). •...
  • Page 298 Maintenance and Specifications WARNING: Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, which can start a fire. Illumination of the service engine soon indicator, charging system warning light or the temperature warning light, fluid leaks, strange odors, smoke or loss of engine power could indicate that the emission control...
  • Page 299 Maintenance and Specifications 4. Driving through deep water—the electrical system may be wet. These temporary malfunctions can be corrected by filling the fuel tank with good quality fuel, properly closing the fuel fill inlet or letting the electrical system dry out. After three driving cycles without these or any other temporary malfunctions present, the service engine soon indicator should stay off the next time the engine is started.
  • Page 300 Maintenance and Specifications The OBD-II system is designed to check the emission control system during normal driving. A complete check may take several days. If the vehicle is not ready for I/M testing, the following driving cycle consisting of mixed city and highway driving may be performed: 15 minutes of steady driving on an expressway/highway followed by 20 minutes of stop-and-go driving with at least four 30-second idle periods.
  • Page 301 Maintenance and Specifications BRAKE FLUID The fluid level will drop slowly as the brakes wear, and will rise when the brake components are replaced. Fluid levels between the MIN and MAX lines are within the normal operating range; there is no need to add fluid.
  • Page 302 Maintenance and Specifications 5. Remove the dipstick, wiping it clean with a clean, dry, lint-free rag. If necessary, refer to Identifying components in the engine compartment in this chapter for the location of the dipstick. 6. Install the dipstick making sure it is fully seated in the filler tube. 7.

  • Page 303: Air Filter(S)

    Maintenance and Specifications Note: Only one ATF fluid specification has been tested and approved for use with the automatic 6-speed: Premium Automatic Transmission fluid. Mercon fluids cannot be used with the automatic 6-speed without damage or voiding warranty. Use of a non-approved automatic transmission fluid may cause internal transmission component damage.
  • Page 304 Maintenance and Specifications 6. Replace the air filter housing cover and secure the clamps. Be sure that the air cleaner cover tabs are engaged into the slots of the air cleaner housing. Note: Failure to use the correct air filter element may result in severe engine damage.
  • Page 305 Maintenance and Specifications • Cover interior trim to prevent fading. • Keep all rubber parts free from oil and solvents. Engine • The engine oil and filter should be changed prior to storage, as used engine oil contain contaminates that may cause engine damage. •...

  • Page 306: Part Numbers

    Maintenance and Specifications Miscellaneous • Make sure all linkages, cables, levers and pins under vehicle are covered with grease to prevent rust. • Move vehicles at least 25 feet (8 m) every 15 days to lubricate working parts and prevent corrosion. Removing vehicle from storage When your vehicle is ready to come out of storage, do the following: •...

  • Page 307: Maintenance Product Specifications And Capacities

    Maintenance and Specifications 2011 MKZ (378) Owners Guide, 1st Printing USA (fus)
  • Page 308 Maintenance and Specifications 2011 MKZ (378) Owners Guide, 1st Printing USA (fus)
  • Page 309 Maintenance and Specifications 2011 MKZ (378) Owners Guide, 1st Printing USA (fus)

  • Page 310: Engine Data

    Maintenance and Specifications ENGINE DATA Engine 3.5L V6 engine Cubic inches Required fuel 87 octane Firing order 1–4–2–5–3–6 Spark plug gap 0.051–0.057 inch (1.32–1.42 mm) Ignition system Coil on plug Compression ratio 10.3:1 Engine drivebelt routing 1. Short drivebelt is on first pulley groove closest to engine. 2.
  • Page 311 Maintenance and Specifications IDENTIFYING YOUR VEHICLE Safety Compliance Certification Label The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label is located on the structure (B-Pillar) by the trailing edge of the driver’s...
  • Page 312 Maintenance and Specifications The Vehicle Identification Number (VIN) contains the following information: 1. World manufacturer identifier 2. Brake system / Gross Vehicle Weight Rating (GVWR) / Restraint Devices and their location 3. Make, vehicle line, series, body type 4. Engine type 5.

  • Page 313: Accessories

    Accessories LINCOLN CUSTOM ACCESSORIES FOR YOUR VEHICLE A wide selection of Lincoln Custom Accessories are available for your vehicle through your local Lincoln or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle.
  • Page 314 Accessories Peace of mind •Remote start •Vehicle tracking and recovery* •Vehicle security systems •Protective seat covers* •Wheel locks •Windshield wiper shaker* •Locking fuel plug for capless fuel system *Ford Licensed Accessories (FLA) are warranted by the accessory manufacturer’s warranty. Ford Licensed Accessories are fully designed and developed by the accessory manufacturer and have not been designed or tested to Ford Motor Company engineering requirements.

  • Page 315: Ford Extended Service Plan

    Ford Extended Service Plan FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY) More than 30 million Ford, Lincoln, and Mercury owners have discovered the powerful protection of Ford ESP. It is the only extended service plan backed by Ford Motor Company, and provides “peace of mind” protection beyond the New Vehicle Limited Warranty coverage.
  • Page 316 Ford Extended Service Plan Ford ESP Can Quickly Pay for Itself One service bill – the cost of parts and labor – can easily exceed the price of your Ford ESP Service Contract. With Ford ESP, you minimize your risk for unexpected repair bills and rising repair costs. Avoid the rising cost of properly maintaining your vehicle! Ford ESP also offers a Premium Maintenance Plan that covers items that routinely wear out.
  • Page 317 Ford Extended Service Plan 2011 MKZ (378) Owners Guide, 1st Printing USA (fus)
  • Page 318 Ford Extended Service Plan FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY) You can get more protection for your vehicle by purchasing a Ford Extended Service Plan (ESP). Ford ESP is the only service contract backed by Ford Motor Company of Canada, Limited. Depending on the plan you purchase, Ford ESP provides benefits such as: •...

  • Page 319: Scheduled Maintenance Guide

    Scheduled Maintenance Guide GENERAL MAINTENANCE INFORMATION Why maintain your vehicle? This guide describes the scheduled maintenance required for your vehicle. Carefully following this schedule helps protect against major repair expenses resulting from neglect or inadequate maintenance and may also help to increase the value of your vehicle when you sell or trade it.
  • Page 320 Scheduled Maintenance Guide different specifications and performance features. That’s why it’s important to rely upon your Ford or Lincoln Mercury dealership to properly diagnose and repair your vehicle. Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing. Ford Motor Company relies upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your vehicle at the lowest overall cost to you and recommends against...
  • Page 321 Scheduled Maintenance Guide Convenience Many dealerships have extended evening and Saturday hours to make your service visit more convenient. How’s that for quality service? Factory-trained technicians Ford and Lincoln Mercury service technicians participate in extensive factory-sponsored certification training to help them become experts on the operation of your vehicle.
  • Page 322 Scheduled Maintenance Guide Engine coolant change interval ❑ 6 years or 100,000 miles (160,000 km) - change engine coolant (whichever comes first) ❑ After initial change - change engine coolant every 3 years or 50,000 miles (80,000 km) Check every month ❑...
  • Page 323 Scheduled Maintenance Guide Multi-point inspection - Recommended at every visit ❑ Check and top-up fluid levels: brake, coolant recovery reservoir, manual and automatic transmission (if equipped with an underhood dipstick), power steering (if equipped) and window washer ❑ Inspect tires for wear and check air pressure, including spare. ❑...
  • Page 324 Scheduled Maintenance Guide 2011 MKZ (378) Owners Guide, 1st Printing USA (fus)

  • Page 325: Normal Scheduled Maintenance And Log

    Scheduled Maintenance Guide NORMAL SCHEDULED MAINTENANCE AND LOG For your convenience, your vehicle is equipped with a message center which determines the proper oil change service interval. You should perform the engine oil change as indicated by the instrument cluster message center.
  • Page 326 Scheduled Maintenance Guide 2011 MKZ (378) Owners Guide, 1st Printing USA (fus)
  • Page 327 Scheduled Maintenance Guide Perform the services noted in the following table at the specified time/mileage (km) period either within 3,000 miles (5,000 km) of the OIL CHANGE REQUIRED message appearing in the message center or when the time/mileage (km) reading indicates service is due. Example #1: The OIL CHANGE REQUIRED message comes on at 28,751 miles (46,270 km);...
  • Page 328 Scheduled Maintenance Guide Maintenance schedule log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#:...
  • Page 329 Scheduled Maintenance Guide EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS...
  • Page 330 Scheduled Maintenance Guide EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS...
  • Page 331 Scheduled Maintenance Guide SPECIAL OPERATING CONDITIONS If you operate your Ford/Lincoln/Mercury vehicle primarily in one of the more demanding Special Operating Conditions listed below, you will need to have some items maintained more frequently. If you only occasionally operate your vehicle under these conditions, it is not necessary to perform the additional maintenance.
  • Page 332 Scheduled Maintenance Guide Extensive idling and/or low-speed driving for long distances as in heavy commercial use such as delivery, taxi, patrol car or livery As required – Change engine oil and replace oil filter as indicated by message center and perform services as listed in the Normal Scheduled Maintenance chart (except Fiesta) Inspect frequently, service as –...
  • Page 333 Scheduled Maintenance Guide Operating in dusty conditions such as unpaved or dusty roads Inspect frequently, service as – Replace cabin air filter (if equipped) required – Replace engine air filter Every 5,000 miles (8,000 km) – Inspect the wheels and related components for abnormal noise, wear, looseness or drag –...
  • Page 334 Scheduled Maintenance Guide Special operating condition log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#:...
  • Page 335 Scheduled Maintenance Guide EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS...
  • Page 336 Scheduled Maintenance Guide EXCEPTIONS In addition, there are several exceptions to the Normal Schedule. They are listed below: Normal vehicle axle maintenance ❑ Rear axles and power take-off (PTO) units containing synthetic lubricant and light duty trucks equipped with Ford-design axles are lubricated for life.
  • Page 337 Scheduled Maintenance Guide COOLANT CHANGE RECORD Engine coolant ❑ 6 years or 100,000 miles (160,000 km) - change coolant (whichever comes first). ❑ After initial change - change coolant every 3 years or 50,000 miles (80,000 km). 2011 MKZ (378) Owners Guide, 1st Printing USA (fus)

  • Page 338: Engine Coolant Change Log

    Scheduled Maintenance Guide Engine coolant change log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#:...

  • Page 339: Index

    Index Auxiliary input jack (Line in) ..35 Axle Accessory delay ......75 lubricant specifications ..307 AdvanceTrac ......209 Air cleaner filter ....303, 306 Air conditioning ....44, 47 Battery ........281 acid, treating emergencies ..281 Airbag supplemental restraint jumping a disabled battery ..253 system ......142, 151, 154 maintenance-free ....281 and child safety seats ....144 replacement, specifications ...306...
  • Page 340 Index Child safety seats ......162 Customer Assistance ....236 attaching with tether straps ..168 Ford Extended Service in front seat ......162 Plan ........315, 318 in rear seat ......162 Getting assistance outside the LATCH ........166 U.S. and Canada .....262 recommendations ....160 Getting roadside assistance ...236 Getting the service you Child safety seats - booster need .........258...
  • Page 341 Index cleaning ........267 filling your vehicle coolant ........283 with fuel ....289, 291, 294 fail-safe cooling .......287 filter, specifications ..288, 306 idle speed control ....281 fuel pump shut-off switch ..237 lubrication specifications ..307 improving fuel economy ..294 refill capacities ......307 octane rating ....292, 310 service points ......276 quality ........292 starting after a collision ..237...
  • Page 342 Index headlamps, flash to pass ..54 instrument panel, dimming ..55 Ignition .......202, 310 interior lamps .....57, 60 replacing bulbs ......61 Illuminated visor mirror .....70 LATCH anchors ......166 Infant seats (see Safety seats) .....162 Lights, warning and indicator ..12 anti-lock brakes (ABS) ..208 Inspection/maintenance (I/M) testing ........299 Load limits .........194...
  • Page 343 Index illuminated entry ....104, 106 locking/unlocking Octane rating ......292 doors ........101–102 Oil (see Engine oil) ....278 opening the trunk ....103 opening the windows ..75, 102 panic alarm ......102 replacement/additional Parental MyKey programming ...90 transmitters ......104 Parking brake ......208 replacing the batteries ...104 Parts (see Motorcraft Reverse sensing system ...218 parts) .........306...
  • Page 344 Index What Maintenance Schedule Tire Pressure Monitoring Should You Follow? ....321 System (TPMS) Tires, Wheels and Loading ..190 Seats ..........114 child safety seats ....162 Tires ......175–176, 245 cleaning ........271 alignment ........183 climate control ....47, 120 care ..........179 easy access/easyout feature ..121 changing ........245 front seats .......119 checking the pressure ....179...
  • Page 345 Index Water, Driving through .....235 Windows Vehicle Identification Number opening using remote entry (VIN) ..........311 system .......75, 102 Vehicle loading ......194 power .........74 Ventilating your vehicle ...205 Windshield washer fluid and wipers ..........68 checking and adding fluid ..277 replacing wiper blades ...277 Warning lights (see Lights) ..12 Wrecker towing ......256 Washer fluid ......277...

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