Samsung RFG299AA series Service Manual

French door refrigeration
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Models Covered:
RFG299AA**/XAA
French Door Refrigeration
Sealed System
1. Compressor → Sub-condenser → Hot Pipe → Back Clus-
ter Pipe → Dryer → R Capillary Tube → Refrigerator Evapo-
rator → Connected Capillary → Freezer Evaporator → Suc-
tion Pipe → Compressor
2. Compressor → Sub-condenser → Hot Pipe → Back Clus-
ter Pipe → Dryer →F Capillary Tube → Freezer Evaporator
→ Suction Pipe → Compressor

REMOVAL OF DISPLAY

Hold the Ice & Water select tab and pull it forward to take off
the Display Panel.

WHEN ASSEMBLING COVER DISPLAY

First insert it from the left side, then assemble to the right side.
Otherwise the hook can break.
How to Check Sensor Resistances Make
ice slurry. To do this, fill a cup with ice
(preferably crushed), then add water and a
teaspoon of salt to make a slush. Mix thor-
oughly and allow to sit for 2 to 3 minutes.
This will give you a 32*F reference. Now,
lower the sensor into the mixture and leave
for about 1 minute, then check the resis-
tance. It should be very close to 13,300
ohms. Before reinstalling the sensor, be
sure to rinse it with fresh water and dry it.
First Defrost Cycle, Both
6 hrs, Pause Time 10 minutes
Publication # tsRFG299AA Revision Date 11/05/2009
IMPORTANT SAFETY NOTICE – "For Technicians Only" This service data sheet is
intended for use by persons having electrical, electronic, and mechanical experience
and knowledge at a level generally considered acceptable in the appliance repair trade.
Any attempt to repair a major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible, nor assume any liability for
injury or damage of any kind arising from the use of this data sheet.
Refrigerant Charge R134a 5.64 oz.
Sensors
Defrost – The sensor voltage tells the Main PCB to turn off the Defrost
Heater At 50
Compartment Temp – The sensor controls fan/compressor on/off to main-
tain temp
Ambient Sensor
Changing to and from C and F temperature readings: Press the Ice
Type and Water buttons simultaneously (No sound when both
buttons are pressed at the same time) for 8 seconds.

Defrost Cycle Timing

Defrost Cycle Fridge only
6~11 hrs (varies according to
conditions)
Fast Track Troubleshooting

Component Value Chart

Component
Freezer Defrost Heater
Fridge Defrost Heater
French Mullion Heater
Ice Duct Heater
Dispenser Heater
Water Tank Heater
Sensors
Fans
o
o
in Freezer, 63
in Fridge
Fan Speeds – Below 60 degrees condenser fan is off
Defrost Timing – The warmer the room the more often the defrost
Defrost Cycle Fridge & Freezer
12~23 hrs (varies according to conditions)
Resistance Wattage Voltage
60Ω
240
120Ω
120
1800Ω
8
3600Ω
4
7200Ω
2
72Ω
2
2.5kΩ-89kΩ
N/A
N/A
N/A
120vac
120vac
120vac
120vac
120vac
12vdc
1~4.5vdc
7~12vdc

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Table of Contents
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Summary of Contents for Samsung RFG299AA series

  • Page 1 Fast Track Troubleshooting Publication # tsRFG299AA Revision Date 11/05/2009 Models Covered: IMPORTANT SAFETY NOTICE – “For Technicians Only” This service data sheet is RFG299AA**/XAA intended for use by persons having electrical, electronic, and mechanical experience French Door Refrigeration and knowledge at a level generally considered acceptable in the appliance repair trade. Any attempt to repair a major appliance may result in personal injury and property damage.
  • Page 2 -14 degrees Fahrenheit. Selecting "Ice Off” will allow the freezer to be controlled by the set tem- perature. If water is not hooked up, the freezer will always be at –14 unless “Ice Off” is selected. Temperature/Resistance/Voltage Chart for Samsung Refrigerators Sensors Temp.
  • Page 3 Service Functions How to operate Functions Use this functions... Keys Time To set the forced operation and forced defrost. Forced Operation “Lighting” + “Ice Off” Cooling Off "Slide Show" + "Lighting" To set Display Mode at the shop To calibrate the stylus pen touch point of LCD Touch Touch screen Calibrations “Lighting”...
  • Page 4 4-1) Check Points prior to Failure Diagnostics 4-1-1. Forced Operations (Pull-down / Refrigerator Defrost / Refrigerator. Freezer-Defrost / Cancellation) 1) Forced Operation settings Note Sequence To display the test mode, press and hold the “Lighting” button and “Ice Off” button for 8sec simulataneously. Choose the “NEXT>>”...
  • Page 5 3-2) The beep sound continues for 3 seconds at the beginning, then ON for 1/2 seconds and OFF for 1/2 seconds until this mode is ceased. 4) Cancellation 4-1) To return to a normal operation during Force FZ,FF Defros mode, turn the DISPLAY PANEL into Forced Operation mode and select "NEXT>>"...
  • Page 6 4-1-3. Self-Diagnostics 1) Self-Diagnostics in the initial Power ON 1-1) The control board performs a self diagnostics test within 1 second and check out the temperature sensors' abilities. 1-2) If a sensor failure occurs, sensor failure message shows on the display panel. 1-3) If "OK"...
  • Page 7 Self-diagnosis CHECK LIST Troubled Items Troubles IceMaker Sensor Error Sensor system in ICE MAKER errors FreshFood Room Sensor Error Sensor system in FF compartment errors FreshFood Defrost Sensor Error Defrost Sensor system in FF compartment errors FreshFood Room Fan Error Fan motor system in FF compartment errors IceMaker Function Error ICE MAKER operation system errors...
  • Page 8 Self-Diagnosis Details Error items Details How to Self-Diagnose Sensor connector missing; contact failure, The voltage of MAIN PCB CN90#3 <-> CN90#4 : shall be Ice Maker Sensor electric wire cut, short-circuit; sensor itself between 4.5V~1.0V. Error failure and so on. The voltage of MAIN PCB CN30#6 <->CN76#1 : shall be Temperature error code displays when the R-Sensor Error...
  • Page 9 4-1-5. Cooling Off Cooling Off stops cooling in both the freezer and regrigerator compartments but does not shut off electrical power to the refrigerator. 1) Cooling Off Settings Sequence Note To display the Cooling Off, press and hold the “Slide Show”...
  • Page 10 4-1-7. Error History Function When refrigerator has errors in sensors and/or functions, it automatically stores the time and errors on the list up to 5 events. You can check the errors and remove them. 1) Load Operation Settings Sequence Note To display the service mode, press and hold the "Slide Show"...
  • Page 11 Compressor & System Operation Testing The Time Divided Multi-cycle (TDM) System (Stepper Valve) is used to switch refrigerant flow . This improves temperature control and energy efficiency. If it fails in the all evaporator mode, it should work properly, using slightly more energy.

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Rfg299xaa series

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