Related Publications; Service Information - Motorola MK3100 Product Reference Manual

Related Publications

Following is a list of documents that provide additional information about configuring the MK3100:
•
MK3100 Quick Reference Guide, p/n 72-167095-xx
•
MK3100 Platform Software Development Kit (PSDK)
•
Enterprise Mobility Developer Kit (EMDK) for C
•
Enterprise Mobility Developer Kit (EMDK) for .NET
•
RhoElements
•
Device Configuration Package (DCP)
•
Wireless Fusion Enterprise Mobility Suite User Guide for Version X2.00, p/n 72E-164268-xx
•
Control Panel User Guide, p/n 72E-114860-xx
•
MSP 3.X User's Guide, p/n 72E-100158-xx
For the latest version of these guides and software, and all Motorola guides, go to:
http://www.motorolasolutions.com/support.

Service Information

If you have a problem using the equipment, contact your facility's technical or systems support. If there is a
problem with the equipment, they will contact the Motorola Solutions Global Customer Support Center at:
http://www.motorolasolutions.com/support.
When contacting Motorola Solutions support, please have the following information available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number
Motorola responds to calls by e-mail, telephone or fax within the time limits set forth in service agreements.
If your problem cannot be solved by Motorola Solutions support, you may need to return your equipment for
servicing and will be given specific directions. Motorola is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
If you purchased your business product from a Motorola business partner, please contact that business partner
for support.
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