Troubleshooting; Model And Serial Numbers - sunjoe SWJ701E Operator's Manual

Troubleshooting

Problem
Motor does not run
Chain does not move
Poor cutting performance
Chain jumps off guide bar
Chain works with difficulty
Chain becomes hot
Service
If your electric chain saw requires service or maintenance,
please call 1-866-766-9563 for assistance.

Model and Serial Numbers

When contacting the company or reordering parts, you will
need to provide the model and serial numbers of your product.
These are found at the bottom of your electric chain saw. Copy
these numbers into the space provided below.
Record the following numbers from the housing or handle of your
new product:
Model #:
S W J 7 0 1 E
Serial #:
Cause
No electricity
Wore carbon brushes
Chain brake
Blunt saw chain
Chain tension
Saw chain fitted incorrectly
Chain tension
Chain tension
Chain lubricant
9
Suggested Remedy
• Check socket, cables and plugs
• Damaged cable: Have repaired by a service agent
• Do not patch cables with insulation tape
• Damaged switch: Have repaired by a service agent
• See section on chain brake
Carbon brushes need replacing
Check the chain brake and release if necessary
Sharpen or replace the saw chain
Check chain tension
Check saw chain
Check chain tension
Check chain tension
Check oil level. Check chain lubrication