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Symptom: The sharpener will not start when initially plugged into
electrical socket.
Cause: Sharpener or electrical cord could be damaged or malfunctioning.
Solution: Return your sharpener and receipt to the place of purchase for
replacement.
Maintenance
• Do not use any lubricant or water on the abrasive wheels
• Periodically, the clean out door on the bottom of the sharpener should be opened
and cleaned.
Replacement of the Interlocking Diamond Wheels
To replace the diamond sharpening wheels, you must return your Diamond Edge
Electric Knife & Scissors Sharpener to Smith's. Please contact our Customer
Service Department at (+1) 501 321-2244, or visit our website, www.smithsedge.
com, for return shipping information. PLEASE ALLOW 3-4 WEEKS FOR DIAMOND
WHEEL REPLACEMENT.
Reversing, Cleaning, and Replacement of Triangular Shaped
Ceramic Stones
The module that holds the manual sharpening materials can easily
be removed from the top of the machine (Fig 1) and opened so that
the ceramic stones can be reversed, cleaned, and/or replaced.
The white ceramic darkens with use as the metal dust collects on
the working corners of the triangular stones, thus decreasing their
sharpening capabilities. The ceramic stones can be removed and
rotated to expose an unused section of ceramic or cleaned to refresh
their abrasive quality (Fig 2.). Use a small, nylon brush to scrub the
surface of the ceramic stones with kitchen cleansing powder and
water. After all possible working surfaces of the ceramic stones
have been well used and cleaning the stones does not increase their
effectiveness, you should replace the stones.
Warranty Service
In the event service or warranty work is needed on your Diamond Edge Electric Knife
& Scissors Sharpener, please contact Customer Service at the address or phone
number listed below for a return authorization.
All returns must be accompanied by name, current shipping address, telephone
number or e-mail address, and a brief description of the problem or damage.
Send to:
Smith's
CS Dept. 50066
1700 Sleepy Valley Road
Hot Springs, Arkansas 71901-9017 USA
(+1) 501 321-2244
www.smithsedge.com
Fig. 1
Fig. 2
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