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TeleWell USB Modem
3G/4G
User Manual

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Summary of Contents for TeleWell USB Modem3G/4G

  • Page 1 TeleWell USB Modem 3G/4G User Manual...
  • Page 2 TeleWell Oy. The manual is published by TeleWell Oy. We reserve the right to make modifications on print errors or update specifications without prior notice.
  • Page 3: Table Of Contents

    Content 1 Modem Introduction............... 1 1.1 Introduction ................1 1.2 Warning and Notice ..............1 1.3 Applicability Scope ..............2 1.4 System Requirements ..............2 1.5 Functions..................3 2 Installation ................4 2.1 Installation in Windows ............. 4 2.1.1 Software Installation ..............4 2.1.2 Run the Application Software .............
  • Page 4 3.5.4 System ..................15 3.5.5 Auto Update ................15 3.6 Data ..................16 3.6.1 Transfer Data ................16 3.6.2 Data Records ................16 3.6.3 Data Limit Settings ..............16 3.7 Option ..................17 4 FAQ & Answers ..............18...
  • Page 5: Modem Introduction

    We reserve the right to update the technical specifications in this document at any time without prior notice. The TeleWell USB Modem is a type of multi-mode modem, suitable for 2G/3G/4G network. It adopts USB interface which provides an easy interface to laptop and desktop PC.
  • Page 6: Applicability Scope

     No dismantling by non-professional and only qualified maintainer can undertake repair work. 1.3 Applicability Scope TeleWell USB Modem supports the present mainstream types of laptops and desktop PCs, such as Apple, HP, IBM, Toshiba, Lenovo, Dell, Founder, Acer, etc.
  • Page 7: Functions

    Windows XP (32bit) Windows Vista (32bit/64bit) Windows 7 (32bit/64bit) Mac OS 10.5 10.6 10.7 The performance of the modem may be influenced if configuration is under the recommended requirement. 1.5 Functions Functions: Message, Contacts, Setting, Data, etc.
  • Page 8: Installation

    2 Installation 2.1 Installation in Windows 2.1.1 Software Installation 1. Double click the install file (for example: setup.exe). 2. After a few seconds, the system starts software installation automatically. 3. You can select a different location by pressing icon, and then click the Next button.
  • Page 9: Installation In Mac

    3. Click the Next button to uninstall. Note: The system prompts to unplug your device. 4. The system shows the uninstall progress. Wait a minute and program uninstall is complete. 2.2 Installation in MAC 2.2.1 Software Installation 1. Connect your modem to your PC. 2.
  • Page 10: Software Uninstall

    → Connection Manager" on the notebook to run the application software. 2.2.3 Software Uninstall 1. After close the application software, double click "Finder → Applications → Connection Manager → Uninstall Connection Manager" to uninstall the application software. A warning popup window appears.
  • Page 11: Functions & Operation

    3 Functions & Operation 3.1 Interface Introduction 3.1.1 Functional Button There will show various function button icons. Select different function button and it will carry out corresponding operation. Menu: Unfold the main window to full-mode. Back: Fold the main window to mini-mode. Connect: Connect to the Internet.
  • Page 12: Disconnect From Internet

    configuration. Click the "Connect" button. When connected, it will show the "Disconnect" button, data flow, connected time, etc. During the course of connection, the "Connect" button becomes "Cancel" button. Once connect successfully, the "Connect" button becomes "Disconnect" button. Then you can access Internet and receive email etc.
  • Page 13: Read Messages

    2. SMS Validity Set the time limit for saving message in the network side. (This function needs network supports.) In option: 3 hours/6 hours/12 hours/1 day/3 days /1 week /the longest period. The default setting is the longest period permitted by the network. 3.
  • Page 14: Create A New Message

    3.3.2 Create a New Message Click "New Message" button to input the recipient’s number and content. The recipient’s number can be input directly or by entering the Contacts to select one/more/group records. The recipient’s amount can be one or more. Please use ";" to separate recipients.
  • Page 15: Chat Mode

    3.3.5 Chat Mode In this mode, the messages will classify according to the number. All of the messages including InBox, OutBox will save together belong to the number. 3.3.6 The Message Interface Operating Guide When "Mark all" clicked, all of the messages in the list will be selected. Once have any message be selected, the Delete, Save Number, Forward, Edit and Reply functional icons will usable.
  • Page 16: Create A New Contact

    friend, others and ungrouped. You can also create user-defined group by press "Add Group" button. 3.4.1 Create a New Contact 1) Click "New Contacts" button to add a new contact. 2) Select "Save Location" to decide where you want to save your contact, PC or (U) SIM.
  • Page 17: Setting

    Network, Security and System. Note: All the necessary settings have been correctly saved in your USB modem by TeleWell. There is no need to change these default settings. 3.5.1 Dial To ensure that the modem can connect the Internet properly, you should configure the connection information first.
  • Page 18: Network

    may be various according to the different network suppliers and network types. 2. Other Setting Auto Connect: when the software is started, the application software will connect to the internet automatically. Retry to Connect When Network Failure: when connect network failure, it can retry to connect automatically.
  • Page 19: System

    to use the device. You can click "Change" to modify the PIN code. Note: This function requires network support. 3.5.4 System 1. Startup Setting Start When System Pulse on: When start PC, the program will start. Start When Device Insert: When you insert the device into PC, the application software will start running automatically.
  • Page 20: Data

    3.6 Data 3.6.1 Transfer Data Click "Transfer Data" icon to view the upload speed and download speed in real time by graph. The used percent and remain data are shown in the histogram, and also the used data in the day and this month is shown.
  • Page 21 3.7 Option Click "Option → Log" icon, view the records of software operation. Click "Option→ Help" icon, and switch to the help interface. Under the help topic, you can get the useful information about function of the software, etc. Click "Option→ Language" icon, select software running language. Click "Option→...
  • Page 22: Faq & Answers

    4 FAQ & Answers When you meet the following problems in service, please refer to the following answers to solve it. If the problems still exist, please contact with your suppliers. Problem Possible Problem Description Causes Solving The device will appear as a virtual CDROM on the The system The system cannot...
  • Page 23 Problem Possible Problem Description Causes Solving 1. You are in the place where there is no 2G/3G/4G network 1. Change location to coverage. Such places find a good where include underground having signal. parking garages, tunnels, and some remote rural areas.
  • Page 24 Problem Possible Problem Description Causes Solving 1. The installation 1. Run the installation programs of the program first then connect MODEM device have the device. Now install the When the not been installed drivers as normal in Device is being properly.
  • Page 25 Problem Possible Problem Description Causes Solving 1. After connection, you 1. Check that the APN in are unable to open web the configuration files is pages. correct. 2. Upgrade to the new 2. IE browser is causing version or reinstall the IE problems.

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