User Guide Contents Chapter 1 Getting Started Chapter 2 VueZone Features Chapter 3 Setting Up Your VueZone Chapter 4 Quick Tour of my.VueZone.com Chapter 5 Personalizing your VueZone Chapter 6 Camera Tab Getting started Zoom Control bar icons Full Screen...
User Guide Getting Started Welcome to my.VueZone.com, where you watch, record and share video or snapshots from any Web enabled computer. So no matter where you are, you can see what you’re missing. Your VueZone personal video network includes the following: Read all of the installation instructions before beginning.
USB connector Internet LED Confirms your gateway is connected to the Internet. Status LED Confirms your VueZone network is operating. Battery door/mount VueZone camera Sync LED Lens Battery door latch & on/off switch (on camera bottom)
2. Press and release the “Sync” button on the top of the VueZone gateway. The blue “Sync” LED light will turn on for 45 seconds. 3. During this time, the camera will sync to the VueZone gateway. You’ll see the LED light on the front of the camera flash for 5 seconds to confirm sync.
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4. If you don’t see the control bar, mouse over the video player and it will pop up. Tip: You can also use your smartphone to view your camera with VueZone Mobile for iPhone and Android. VueZone Mobile requires a subscription to VueZone Premier or Elite service plans – see VueZone.com/mobile for details.
User Guide Quick Tour of my.VueZone.com You’ll see three tabs on my.VueZone.com: Cameras, Library and Settings. This is where you control everything for your VueZone personal video network. The default page after login is the Camera Tab. Main navigation Camera...
VueZone gateway and camera. Naming your VueZone gateway Your default VueZone gateway name is the VGN. You may want to give it a more personal name – this is what your friends will see if you share your camera.
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1. Click on a camera name underneath “Cameras” in the left column. 2. Type the new camera name in the box. 3. The name automatically saves. When you click on another tab or link, the name change will be reflected. Chapter 5 Personalizing Your VueZone 8 Provide user guide feedback here...
User Guide Cameras Tab This is where you watch your cameras. There are two views you can use: • 320 - grid view, which shows all of your cameras at a smaller size (320 x 240) • 640 - shows one camera at a large size (640 x 480). To select the camera to view click on one of your cameras listed on the left side of the screen.
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User Guide Your cameras show five permanent icons: battery power, signal strength, and a drop-down menu. If you have a VueZone motion detection camera, you will have a fourth icon. Gateway icon: This icon represents the gateway(s) associated with your account.
User Guide Recording Video 1) Click to begin watching live video. 2) To start recording, click icon. The border around the video turns red when recording is in progress. You can also see the time lapse in the top right corner. 3) To stop recording, click the icon again.
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To exit the full screen, press “Escape.” Adjust Brightness Levels The VueZone cameras default to the normal image setting. You can manually compensate for bright light or low light environments. Bright light: reduces exposure for bright light or outdoor settings.
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User Guide 1) To arm or disarm the motion detector, click the drop-down arrow to the right of the icon (seen below). 2) When the motion detector icon is green, this means your motion detector is on. 3) When the motion detector icon is grey, your motion detector is off. Chapter 6 Cameras Tab Provide user guide feedback here...
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User Guide Library Tab This section of the site is where you can manage and watch your video clips and review your snapshots. View your recordings and snapshots You can choose whether you want to sort snapshots and recordings by name, camera, date or type by making a selection in the “View By”...
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User Guide 1) To lock a file, check the box for the recording or snapshot. 2) Then, click “Lock.” 3) Your content will be protected from automatic deletion. 4) To unlock, check the box for the recording or snapshot again, and click “Unlock.” Share a Video or Snapshot via Email If you have a snapshot or video you want to share, you can send it via email.
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If you previously locked a file, you will not be able to delete it without first unlocking it under the Library tab. TIP: You may store up to 500MB of files depending on the VueZone service plan selected. To ensure you have sufficient space, periodically save files to your computer.
User Guide Settings Tab Personal Settings This is where you can view your current account information, change your username (used to login to your account), password, and your contact information including email address and physical address. Change Username, password or email 1) Click on the applicable link or button 2) Fill in the information presented 3) Click “Change”...
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User Guide Cameras This area allows you to rename your cameras, check your connection, battery life, and whether the camera is being shared or is inverted. You can also adjust your settings for unattending recordings: recording format, motion detection and schedule a recording. To rename your cameras: 1) Click on a camera name.
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User Guide Settings for Unattended Recordings Format This section allows you to control the settings of video that is recorded as a result of motion being detected or from a scheduled recording. To adjust your auto record settings: 1) Click the “Format” link. 2) Select the resolution setting on the left side: the higher the number, the better the picture quality, but the slower the frame rate.
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User Guide Schedule a recording Here, you can schedule recordings, and see schedule times, dates, speed, and the estimated size of the recording. To schedule a recording: 1. Select the camera you want to use. 2. Click “Schedule a Recording.” 3.
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*Don’t worry, this is free and easy for your friends! All they have to do is register. There’s no cost, nothing to download – they don’t even need to own a VueZone personal network system (but they might want to after seeing yours!).
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You can share recorded videos and snapshots with them by using the “Share” button under the Library tab. If a friend has an existing my.VueZone.com account, the contact information they used to register will be reflected in your friend list.
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User Guide Gateways Here, you can change the name of your VueZone gateway, and view your VueZone gateway and connection information. Your VueZone gateway name is what your friends will see if you share your camera. To rename your VueZone gateway: 1) Your default VueZone gateway name is set in the factory.
User Guide Software Updates Periodically software updates will be available for increased functionality. When updates are available you will be notified after logging in. system update message If you choose to cancel the update, you can update when you are ready by clicking Gateway under the Settings tab.
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This section allows to see what service level and features you have and when it expires. Preferences This section notifies you of your opt-in status for the VueZone newsletter and whether you prefer to use Tooltips on myVueZone.com. Personal Settings...
45 seconds later (typically within 10 seconds). To confirm, login to your my.VueZone.com account and confirm camera(s) can be viewed. If one or more of your cameras do not sync, insert a new battery and try process again.
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Unable to view cameras from a different computer or location such as a workplace The most common reason you cannot view your VueZone cameras from a computer at a different location is an incompatible browser or wrong version of Adobe Flash. Always confirm any computer you use to view your VueZone cameras meets the minimum system requirements.
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The VueZone system was developed for on demand personal monitoring of a home or workplace. VueZone was not designed for long periods of continuous recording or for use as a 24/7 security product. Viewing live video on a camera continuously will discharge the battery within 24 hours. A new battery should provide up to 6 months of power to the camera when viewing or recording video an average of 5 minutes per day.
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Software updates If there is a software update available for your VueZone personal video network, you will be prompted to update upon login to your my.VueZone.com account. Follow the prompts to update the software. We recommend you perform the update when you are at the location of the gateway. If any of your cameras still require a software update, you will be notified on the cameras tab - update them if prompted.
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The VueZone system was developed for on demand personal monitoring of a home or workplace. VueZone was not designed for long periods of continuous recording or for use as a 24/7 security product. This equipment has been tested and found to comply with the limits for Class B Digital Device, pursuant to Part 15 Viewing live video on a camera continuously will discharge the battery within 24 hours.
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