KitchenAid KHBC212 Instructions Manual page 13

WARRANTY
Hassle-Free Replacement Warranty –
50 United States and District of Columbia
We're so confident the quality of our
products meets the exacting standards
of KitchenAid that, if your Commercial
®
Immersion Blender should fail within the
first two years of ownership, KitchenAid
will arrange to deliver an identical or
comparable replacement to your door free
of charge and arrange to have your original
Commercial Immersion Blender returned
to us. Your replacement unit will also be
covered by our two year limited warranty.
Please follow these instructions to receive
this quality service.
Hassle-Free Replacement Warranty – Canada
We're so confident the quality of our
products meets the exacting standards
of the KitchenAid brand that, if your
®
Commercial Immersion Blender should fail
within the first two years of ownership,
KitchenAid Canada will replace your
Commercial Immersion Blender with an
identical or comparable replacement. Your
replacement unit will also be covered by
our two year limited warranty. Please
follow these instructions to receive this
quality service.
If your Commercial Immersion Blender
should fail within the first two years
of ownership, take the Commercial
Immersion Blender or ship collect to an
Arranging for Service after the Warranty Expires, or
Ordering Accessories and Replacement Parts
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call toll-
free at 1-855-845-9684 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P .O. Box 218, St. Joseph, MI 49085-0218
Outside the United States
and Puerto Rico:
Consult your local KitchenAid dealer
or the store where you purchased the
Commercial Immersion Blender for
information on how to obtain service.
If your Commercial Immersion Blender
should fail within the first two years
of ownership, simply call our toll-free
Customer eXperience Center at
1-855-845-9684 Monday through Friday,
8 a.m. to 8 p.m. (Eastern Time). Give the
consultant your complete shipping address.
(No P .O. Box numbers, please.)
When you receive your replacement
Commercial Immersion Blender, use the
carton and packing materials to pack up
your original Commercial Immersion
Blender.
Authorized KitchenAid Service Centre. In
the carton include your name and complete
shipping address along with a copy of
the proof of purchase (register receipt,
credit card slip, etc.). Your replacement
Commercial Immersion Blender will be
returned prepaid and insured. If you are
unable to obtain satisfactory service in
this manner call our toll-free Customer
eXperience Centre at 1-800-807-6777.
Or write to us at:
Customer eXperience Centre
KitchenAid Canada
1901 Minnesota Court
Mississauga, ON L5N 3A7
For service information in Canada:
Call toll-free 1-800-807-6777.
Or write to:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
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