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Related Manuals for Allo.com PRI Gateway
Summary of Contents for Allo.com PRI Gateway
- Page 1 PRI User Manual www.allo.com Version 2.0...
- Page 2 Information in this document is subject to change without notice and should not be construed as a commitment on the part of allo.com. And does not assume any responsibility or make any warranty against errors. It may appear in this document and disclaims any implied warranty of merchantability or fitness for a particular purpose.
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Page 3: About This Manual
• The color blue with underline is used to indicate cross-references and hyperlinks. • Numbered Paragraphs - Numbered paragraphs are used to indicate tasks that need to be carried out. Text in paragraphs without numbering represents ordinary information. www.allo.com Version 2.0... -
Page 4: Support Information
PRI User Manual • The Courier font indicates a command sequence, file type, URL, Folder/File name • e.g. www.allo.com Support Information Every effort has been made to ensure the accuracy of the document. If you have comments, questions, or ideas regarding the document contact online support: http://support.allo.com... -
Page 5: Table Of Contents
1.3.1 Protocol Support ....................11 1.3.2 System Function ...................... 11 1.3.3 General Hardware Specification ................11 2. Getting Started with PRI Gateway ....................13 2.1 Hardware Installation ......................13 2.2 Accessing the WEB GUI ...................... 14 3. Setting up Features ........................16 3.1 System Dash Board ...................... - Page 6 7.2 Backup/Restore ........................46 7.3 Upgrade Firmware ......................47 8. Status ............................49 8.1 Call Reports ........................49 8.2 SIP Trunks ........................... 50 8.3 PRI Span ..........................52 8.4 Current calls ........................53 8.5 Network ..........................54 www.allo.com Version 2.0...
- Page 7 PRI User Manual 9. Frequently Asked Questions ......................55 10. Appendix ............................ 58 11.Appendix B: Glossary and Acronyms ..................59 www.allo.com Version 2.0...
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Page 8: Product Introduction
1.Product Introduction 1.1 Overview The aGP1/aGP2 is a PRI gateway aimed to target at small and medium offices and operators, and used to help enterprise to realize the evolution from the traditional PBX to voice IP. On the one hand, it supports PRI protocol and adopts standard T1/E1 trunk interface to realize docking with traditional PBX. -
Page 9: Equipment Structure
PRI User Manual Figure 1: Overview of Product 1.2 Equipment Structure 1.2.1 Rear View Figure 2: Rear View www.allo.com Version 2.0... -
Page 10: Front View
E1/T1 ports with line link LED indicators (Blue: Line normal) Standard 10/100BASE-TX Ethernet Interface for WAN Management Standard 10/100BASE-TX Ethernet Interface for LAN. Default Web GUI Console (LAN) Login IP address is 192.168.113.2 Reset Reset button for factory default. 1.2.2 Front View Figure 3: Front View www.allo.com Version 2.0... -
Page 11: Functions And Features
PRI User Manual PRI Gateway Front Panel LED Indicators: 1.3 Functions and Features 1.3.1 Protocol Support • Standard SIP V2 protocol • E1/T1 PRI protocol • NAT Traversing (STUN) • Hypertext Transfer Protocol (HTTP) • Domain Name System (DNS) & Dynamic host configuration protocol (DHCP) •... - Page 12 Allo.com reserves the right to remedy warranty policy without prior notification. Use the power adapter provided with the ALLO PRI Gateway. Do not use a different power adapter as this may damage the device. This type of damage is not covered under warranty.
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Page 13: Getting Started With Pri Gateway
PRI Gateway. Use Straight-through Ethernet cable to connect between the unit & Router/Switch. Step 2: Plug one end of the RJ45 cable into the PRI 1 port of the PRI Gateway & other end to the E1/T1 service provider socket. -
Page 14: Accessing The Web Gui
Wait until the unit is completely booted up and make sure that LED2 is Blue. 2.2 Accessing the WEB GUI PRI Gateway WEB GUI can be accessed either through WAN or Management Console. Steps to Access the GUI during the initial setup through Management Interface (LAN):... - Page 15 PRI User Manual Step 5: If your network is not enabled with DHCP server, configure the WAN port IP address manually in the SETTINGS > Network Settings section as per your requirement. www.allo.com Version 2.0...
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Page 16: Setting Up Features
PRI User Manual Setting up Features 3. Setting up Features Setting up your browser for working with PRI Gateway is simple. In order to run this application appropriately the following settings are to be configured. 3.1 System Dash Board PRI Gateway Dash Board summarizes the gateway status with a graphical display. It provides detailed status of an individual entity is available under the Status Tab or it can be directly accessed. -
Page 17: Welcome Administrator
PRI User Manual Welcome Administrator Figure 6: Administrator Figure 7: Reboot the device Reboot option helps you to reboot your device. Web Settings Navigation through Administrator > change the Web Settings. Here you can change the administrator password. www.allo.com Version 2.0... - Page 18 Web Session Timeout : Duration after which current web login session expires. Default: 3600 sec Default Filtering: Number of entries in a table per page to be displayed. Change Password: Modify Administrator password here. Click on “CHANGE PASSWORD “button, followed by “SAVE” button to update the configuration changes. www.allo.com Version 2.0...
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Page 19: Setup
4. Setup This section consists of all Trunks, calling groups, call routing rules and time based routing, it also explains all the description to be followed while creating a new process in the PRI Gateway. 4.1 Trunks It helps to make the calls and bind between the two devices. - Page 20 Outbound Proxy Address- IP address or hostname with port of the outbound proxy server. This ensures that all the SIP packets are sent via specified proxy. Specifying the port is not mandatory. Default port no.: 5060 e.g.: 192.168.0.222:5062 OR 192.168.0.222 www.allo.com Version 2.0...
- Page 21 Bridge PIN- You can set a PIN for outgoing calls on SIP trunk, thus you will set one more level of security. Leave it blank for unsecured mode. • Create and Save All. Figure 10: SIP trunk Type: From-Gateway If you choose Registration mode- To gateway that shows available codec configurations. www.allo.com Version 2.0...
- Page 22 Codec’s and can also prioritize the active Codec’s using the up and down arrows. Configuring NAT settings under SIP Global Settings are required and Default: disabled Codec Configuration- Choose the available Codecs and set priority in the order in which gateway should prefer to send and receive audio. www.allo.com Version 2.0...
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Page 23: Pri Trunks
• Click on the SETUP>> Trunks link in the GUI, and then select Add new to create PRI Trunk. • Enter your Trunk name (For example: Line 2) description and Out bound caller ID. • Choose your allocate channels to the 1 port of the PRI Gateway. • Click on “Save” button to update the configuration changes. www.allo.com... - Page 24 Call Direction: In which way like incoming or outgoing the call is allowed through this PRI line. Channel Hunt group mode: The sequence of checking the channels and we have four options But the default is ascending sequential. www.allo.com Version 2.0...
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Page 25: Calling Groups
A calling group allows a group of trunks to be addressed when creating a call routing rule. Multiple groups can be created with different combination of trunks, but of the same type (SIP & PRI). Setup > Trunks > Calling Groups www.allo.com Version 2.0... - Page 26 • You can use the available Trunk s name which are include or exclude from the list. • Click on “Save” button to update the Calling Group. Click Edit button, you will be navigated to Edit calling group screen page. In this page you can edit the Group name and Group type. www.allo.com Version 2.0...
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Page 27: Call Routing Rules
Figure 18: Delete selected items Click icon to delete the selected items. 4.3 Call Routing Rules A call routing rule determines how a call is handled based upon certain characteristics such as dialed number, inbound trunk, DID, etc. www.allo.com Version 2.0... -
Page 28: Routing Table
• Click on “Save” button to update the configuration changes. Here you can Create/Edit the Rule Input type: It is used to make the incoming number based on the input type options. And also it’s received the incoming call. www.allo.com Version 2.0... - Page 29 Routing rule. • If we select Trunk Route type the outbound call rule will shows the available PRI Trunks. • If we select the TMRoute Group the outbound call route will appers available office timings. www.allo.com Version 2.0...
- Page 30 Trunk Route Type: It is a routing table and the user should create one more rule in the same table by using Add Button. Figure 22: Create Routing Table- Route Type (Routing Table) Please save or close this Rule for saving the Routing table. www.allo.com Version 2.0...
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Page 31: Manipulation Table
Figure 23: Routing Table Result 4.3.2 Manipulation table Here we can manipulate the called number to caller number and caller name etc. Figure 24: Create Manipulation table Click ADD button, the create/Edit Rule screen will be displayed. www.allo.com Version 2.0... - Page 32 Output Type: Select proper number where the destination calls are going. Figure 25: Create /Edit Rule in manipulation table Please save or close this rule for saving the Routing table. List of Rules Pattern : X matches any digit from 0-9 Z matches any digit from 1-9 www.allo.com Version 2.0...
- Page 33 It allows the user to specify the digits which are suffix after placing the call via trunk. Ex: If dialed number is 8789763010 and if you want to Suffix 44 as a extension code then mention in suffix digits field as 44 Reserve Digit from Right: It doesn’t allow user to change the digit (its reserved). www.allo.com Version 2.0...
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Page 34: Time-Based Routing
Figure 27: Manipulation Table Result Make sure all the configuration files are successfully updated. 4.4 Time-based Routing Time based routing route calls to different locations based on the time of day and day of week, when a call is made. www.allo.com Version 2.0... - Page 35 Days: Select the day/days during which this routing rule will apply. Make sure that the current date and time are configured correctly under System> Date/Time Configuration. Click Save button to save the information and details will be displayed on Time based Routing. www.allo.com Version 2.0...
- Page 36 You can check the Group name that you have created and also search by mentioning the group names in the search tab. An Edit option is provided to either Edit or add the assigned rules in the time-based routing group. Click delete button to delete the Group Name. www.allo.com Version 2.0...
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Page 37: Advanced Settings
Gateway are explained below. 5.1 ISDN PRI Settings In this section, you can view and configure ISDN settings for PRI Gateway Navigate : Advanced > ISDN PRI Settings This section provides the ability to modify the PRI settings depending on the carrier (T1/E1), signaling, switch type, etc with respect to the service provider or any other companion. - Page 38 Sync/Clock Source : Specify a transmit clock source. Master clocking uses the device’s own system clock. Primary or secondary clocking uses a signal received from the T1 or E1 interface. Default: Master Figure 31: ISDN PRI Settings Result www.allo.com Version 2.0...
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Page 39: Sip Global Settings
Navigate through Advanced and select SIP Global Settings it’s applied to all VoIP traffic. Figure 33: SIP Global Settings Port Settings • SIP Bind Port: Choose a port on which to listen for SIP UDP traffic. Default: 5060 www.allo.com Version 2.0... - Page 40 SIP messages instead of Local IP address. • Local Net mask: Entering the Net mask of the local network of the PRI gateway allows it to identify the hosts falling within the same network. E.g.: 192.168.2.0/255.255.255.0 Registration Timer •...
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Page 41: System
The Network sub menu allows users to configure the LAN-side IP address and DHCP Server settings, as well as the WAN-side settings like IP address of the WAN port. By clicking on the SETUP > Network link on the top navigation of the PRI Gateway menu, we reach this section: Network Settings (Firmware Version 3. - Page 42 Gateway) need to change registration server address caused by revised IP. LAN Configuration: Use this setting in the event that you want to use the PRI Gateway as your network router. • IP Address: It is a Base IP Address of a LAN Port, which functions as a gateway for its LAN.
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Page 43: Date/Time
6.2 Date/Time By clicking on the System > Date/Time of the PRI Gateway menu, we reach this section: Configuration Type : Date and Time of the PRI Gateway can be either set manually (uses RTC) or automatically (through NTP). Default: NTP Manual Configuration : Enter the proper date and time. - Page 44 PRI User Manual Figure 37: Date/Time Configuration Click on “APPLY “button, followed by “SAVE ALL” button to update the configuration changes. Figure 38: Conform Changing the configuration requires the current calls to be disconnected. www.allo.com Version 2.0...
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Page 45: Tools
PRI User Manual Tools 7. Tools This chapter consists of various tools which are used in the PRI Gateway are explained below. 7.1 Diagnostics It analyze the functionality of the PRI Gateway with some of these diagnostic tools provided. Navigate through Tools > Diagnostics of the PRI Gateway menu, we reach the below section... -
Page 46: Backup/Restore
Configurations. Backup Configuration: Allows you to create a backup of the existing Configuration and Voice files of the PRI Gateway Restore Configuration: Allows you to upload a backup file to the PRI Gateway, which is restored instantly www.allo.com Version 2.0... -
Page 47: Upgrade Firmware
PRI User Manual Figure 41: Backup & Restore Administrator password will not be restored on restoration. So you should still use same credentials as before restoration. 7.3 Upgrade Firmware Navigate through Tools > Upgrade Firmware Figure 42: Upgrade Firmware www.allo.com Version 2.0... - Page 48 PC. Then, browse for the file, and click the Upload button. Now your PRI Gateway will display a Progress Screen and will prompt you when your PRI Gateway is about to reboot.
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Page 49: Status
8.1 Call Reports Navigate through STATUS > CALL REPORTS Call Reports displays a detailed list of calls pass through the PRI Gateway. The list can be generated on the bases of date range, CDR count, latest 50 entries or all entries. Generated report can also be exported to local PC as CSV file or directed to a printer. -
Page 50: Sip Trunks
Link ID: It is associated with a particular conversation. 8.2 SIP Trunks Navigation : STATUS > SIP TRUNKS this is where you find the status of SIP Trunk Status. SIP Trunk Status page displays detailed status of each SIP trunks available on the PRI Gateway. www.allo.com Version 2.0... - Page 51 PRI User Manual Figure 44: SIP Trunk Status SIP Trunk Status page displays detailed status of each SIP trunks available on the PRI Gateway. Status Reg. State Description Registered Configured, Registered & reachable Configured & Reachable, but no Registration Request...
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Page 52: Pri Span
Figure 45: PRI Span Status PRI Span Status page displays detailed status of each E1/T1 Port with individual channel info, available on the PRI Gateway. If you click on the Plus symbol ,you will get the PRI Span details. Below you can see the status of the E1/T1 Port and Channel Status. -
Page 53: Current Calls
Channel is Idle and ready to receive or make calls Channel is not active Current calls Navigate through Status > Current Calls Current Calls page displays detailed status of the real time calls available on PRI Gateway. The following screenshot you can find the active calls www.allo.com Version 2.0... -
Page 54: Network
8.5 Network Navigate through Status > Network Network Status page displays detailed status of the network configuration on PRI Gateway. Network Status: This is where you can find the LAN and WAN IP address and MAC Addresses. Figure 47: Network Status www.allo.com... -
Page 55: Frequently Asked Questions
Access the G/W using the WAN IP from your network. 2. What are all the different ways you can connect PRI gateway with IPPBX? “Add SIP trunk” tab in PRI gateway provides you three modes of connection, which creates the connection between gateway and IPPBX Registration Mode is “From Gateway”: Gateway is sending registration request to the IPPBX or... - Page 56 2 in trim digits field and dialed number when it reached destination trunk will be 654008 5. Why Ring back is not coming for the call? When you are making a call it has got connected but there is no ring back. Follow the below steps: www.allo.com Version 2.0...
- Page 57 Click Advanced in PRI Settings at the right corner of the page. A pop up page will open with “Edit PRI Advanced Settings”. Check that box with “Enable progress indication”. Click Save or Save All, Gateway will reboot. www.allo.com Version 2.0...
- Page 58 All RJ45 (8P8C) ports labeled T1/E1 on the Gateway Series appliance are 8-pin. RJ45 jacks are also commonly referred to as RJ48 when used for telecommunication. The pin assignments are identified in below table. Figure 48: PRI Cross over cable www.allo.com Version 2.0...
- Page 59 T) for an algorithm designed to transmit and receive audio at 6.3 kbps or 5.3 kbps. G.729a A recommendation by the Telecommunication Standardization Sector (ITU- T) for an algorithm designed to transmit and receive audio at 8 Kbps High-Level A bit-oriented synchronous data link layer protocol developed by the HDLC www.allo.com Version 2.0...
- Page 60 Predominantly used in LAN and uses Unshielded Twisted Pair cable. RJ48 8P8C modular connector type for T1 and ISDN termination over twisted pair. While RJ45 and RJ48 use the same connector, they differ in their wiring. RJ48 www.allo.com Version 2.0...
- Page 61 Internet Protocol. EXPERIENCING THE ALLO PRI Gateways: Please visit our website: http://allo.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. If you have purchased our products through an ALLO Certified Partner or Reseller, please contact them directly for immediate support.
- Page 62 PRI User Manual www.allo.com Version 2.0...
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