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Allo.com Analog Gateway User Manual

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ANO
Analog Gateway User Manual
2 &y
www.allo.com
Version 2.0
1

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Summary of Contents for Allo.com Analog Gateway

  • Page 1 Analog Gateway User Manual 2 &y www.allo.com Version 2.0...
  • Page 2 Information in this document is subject to change without notice and should not be construed as a commitment on the part of Allo.com. And does not assume any responsibility or make any warranty against errors. It may appear in this document and disclaims any implied warranty of merchantability or fitness for a particular purpose.

  • Page 3: About This Manual

    Analog Gateway User Manual 2 &y About this manual This manual describes the Allo product application and explains how to work and use it major features. It serves as a means to describe the user interface and how to use it to accomplish common tasks.

  • Page 4: Table Of Contents

    Analog Gateway User Manual 2 &y Table of Contents About this manual ..........................3 Document Conventions ........................3 1. Product introduction ........................... 6 1.1. Overview ............................6 1.2 Equipment Structure ........................7 1.2.1 Front View ..........................7 1.2.2 Rear view ..........................8 1.3 Functions and Features .........................
  • Page 5 Analog Gateway User Manual 2 &y 5.1.1 WAN Configuration ......................31 5.1.2 Host Configuration ....................... 32 5.2 Admin Settings ..........................32 5.2.1 General Preferences ......................32 5.2.2 Gateway Settings ......................... 34 5.2.3 Reboot ..........................35 5.3 SIP Settings ..........................35 5.3.1 General ..........................

  • Page 6: Product Introduction

    1. Product introduction 1.1. Overview The Analog Gateway is a compact system to reach of small businesses and it is standalone, fan less and can convert up to 4 analog ports (FXO or FXS modules) to VOIP. Setting up and...

  • Page 7: Equipment Structure

    Analog Gateway User Manual 2 &y 1.2 Equipment Structure 1.2.1 Front View Figure 2: Front View Interface Description ON/OFF Switch Gateway Power ON/OFF switch Power Power LED is Green if the unit is boot up FXS/FXO LED Ports FXO port blinks GREEN...

  • Page 8: Rear View

    Analog Gateway User Manual 2 &y In the case of 4 port FXO gateway all the 4 ports blink GREEN 4 port FXS gateway – all the 4 LED’s blink RED 1.2.2 Rear view Figure 3: Rear View Interface Description...

  • Page 9: Functions And Features

    If the device was purchased directly from Allo.com, contact our Technical Support Team for a RMA (Return Materials Authorization) number before the product is returned. Allo.com reserves the right to remedy warranty policy without prior notification.

  • Page 10: Getting Started With The Gateway

    Analog Gateway User Manual Getting Started 2 &y 2. Getting Started with the Gateway 2.1 Hardware Installation Figure 4: Getting Started with the Gateway Hardware Installation 1. Unpack the items from the box. 2. Plug one end of the RJ45 Ethernet cable into the WAN port of the FXO/FXS Gateway &...

  • Page 11: Accessing The Web Gui

    Analog Gateway User Manual 2 &y Gateway & Plug in the Power Adapter to any available AC power outlet. 2.2 Accessing the Web GUI FXO/FXS Gateway WEB GUI can be accessed either through WAN Steps to Access the GUI during the initial setup: 1.
  • Page 12 The FXO/FXS VOIP gateway comes with default credentials admin. You have to change these as soon as possible to avoid getting hacked. Allo.com cannot be held responsible for unauthorized access to the FXO/FXS VOIP Gateway. Please make sure secure your Gateway by placing it behind a firewall and changing passwords with frequently.

  • Page 13: System Status

    Analog Gateway User Manual 2 &y Status 3. System Status Navigation to System status, Status of FXO/FXS VOIP Gateway including Memory Status, VOIP Status, Networking Status and Client Status (to see which clients are connected to the system). After you login, you are brought to a System Status screen, which offers information about the Gateway, and help files to assist you in learning about all the different features of the system.
  • Page 14 Analog Gateway User Manual 2 &y Figure 6: System Status www.allo.com Version 2.0...

  • Page 15: Set Up

    Configure hardware section lists the Analog port (FXO/FXS) information. FXS is used to connect analog phones and FXO is used to connect PSTN lines. Below screenshot list the Analog Gateway port configuration of 2 port FXS+2 port FXO gateway (aGA22) Figure 7: Analog Hardware 4.2 Extensions...

  • Page 16: Create New User

    Analog Gateway User Manual 2 &y IP extension is used to create the “To Gateway Registration” i.e. End point (SIP Phone or PBX) going to register to the Gateways. Analog Extensions: An Analog Extension is used with a regular telephone system which can be connected to an available FXS port of the Analog VOIP Gateway.
  • Page 17 Analog Gateway User Manual 2 &y Codec Preference Select audio and video codec for the extension. The available codec’s are: G711U-law, G711A-law, G.726, and G.729. General Extension The extension number associated with the user. Caller ID Name Configure the Caller ID Name associated with the user...
  • Page 18 Analog Gateway User Manual 2 &y Figure 10: Delete User Name Figure 11: Extension Result VOIP Settings SIP Password Configure the password for the user. Use NAT when the Gateway is on a public IP communicating with devices hidden behind NAT (e.g., broadband router). If there is one-way audio issue, usually it's related to NAT configuration or Firewall's support of SIP and RTP ports.

  • Page 19: Modify/Delete Selected Users

    Analog Gateway User Manual 2 &y Insecure • Port: Allow peers matching by IP address without matching port number. • Very: Allow peers matching by IP address without matching port number. Also, authentication of incoming INVITE messages is not required.

  • Page 20: Voip Trunks

    Analog Gateway User Manual 2 &y Figure 12: Analog Trunks The analog trunk options are listed in the table below. Analog Trunks Channels Select the channel for the analog trunk. Trunk Name Specify a unique label to identify the trunk when listed in outbound rules, incoming rules and etc.

  • Page 21: Editing / Deleting An Existing Voip Account

    Analog Gateway User Manual 2 &y By Default: Based on Username Configure a unique label to identify this trunk when listed in outbound Provider Name rules, inbound rules and etc. Host Name Configure the IP address or URL for the VOIP provider’s server of the trunk.

  • Page 22: Trunk Groups

    Analog Gateway User Manual 2 &y Make sure to click the APPLY CHANGES tab in the top navigation bar after adding any new VOIP trunk or editing/deleting. 4.4 Trunk Groups Navigate through Setup > Trunk Groups Figure 13: New Trunk Group Figure 14: Manage Trunk Group www.allo.com...

  • Page 23: Outgoing Calling Rule

    Analog Gateway User Manual 2 &y 4.5 Outgoing Calling Rule 4.5.1 New Calling Rules Navigate through Setup >Outgoing Calling Rules > New Calling Rule: This is where you configure Dial out Rules. Outgoing Calling Rules represent the prefix sequence used to dial when making an outgoing call either through the PSTN (Analog) or VOIP.
  • Page 24 Analog Gateway User Manual 2 &y Pattern All patterns are prefixed with the "_". X: Any Digit from 0-9. Z: Any Digit from 1-9. [12345-9]: Any digit from 1 to 9. N: Any Digit from 2-9. ".": Wildcard. Match one or more characters.

  • Page 25: Restore Default Calling Rule

    Analog Gateway User Manual 2 &y For Eg 1: If you would like to strip out the first digit from the dialed number follow the example: Add “_8X.” in pattern & configure “1” in strip out field to remove the first digit from the dialed...

  • Page 26: Dial Plans

    Analog Gateway User Manual 2 &y These are the default calling rules where they show us an example of the patterns and which all fields can be used as default. 4.6 Dial plans Navigation: SETUPDial plans: This is where you configure Dial plans for the users.

  • Page 27: Incoming Calling Rules

    Analog Gateway User Manual 2 &y Figure 17: Dial Plan Result 4.7 Incoming Calling Rules Navigation: SETUPIncoming Calling rule: This is where you can create/edit /delete incoming calling rules. Figure 18: New Incoming Rule An Incoming Calling Rule is a rule which routes the incoming call to a phone number. The Incoming Calling Rule is a feature that enables incoming calls to be routed directly to selected stations without attendant assistance.
  • Page 28 Analog Gateway User Manual 2 &y Incoming Calling Rule Configuration Parameters Trunk Select the trunk to configure the inbound rule. Time Interval Select the time interval from the list specify the time for the trunk to use the inbound rule.

  • Page 29: Did Routing

    Analog Gateway User Manual 2 &y Figure 19: Incoming Calling Rules 4.8 DID Routing Navigation: SETUP DID Routing Direct Inward Dial. A specially configured phone line from the telephone company allows for dialing inside a company directly without having to go through an attendant. A DID line cannot be used for out dial operation since there is no dial tone offered.
  • Page 30 Analog Gateway User Manual 2 &y DID Configuration parameters DID Number Enter the DID numbers provided by the VOIP Service provider Destinations Select the DID destination. Only the selected category can be reached by DID. • User Extension. • Trunk.

  • Page 31: General Settings

    Analog Gateway User Manual 2 &y General Settings 5. General Settings 5.1 Network Settings Navigation: Network Settings: This is where you setup your Networking Configuration Figure 22: WAN Configuration Figure 23: Modifying the confirmation 5.1.1 WAN Configuration Please refer to the following tables for basic network configuration parameters www.allo.com...

  • Page 32: Host Configuration

    Analog Gateway User Manual 2 &y WAN Configurations IP Address Mode Select DHCP, Static IP. The default setting is DHCP. IP Address Enter the IP address for static IP settings. Enter the subnet mask address for static IP settings. The default setting Subnet mask is 255.255.255.0...
  • Page 33 Analog Gateway User Manual 2 &y Figure 24: General Preferences General Preferences Global Outbound CID Configure the global CallerID used for all outbound calls when no other CallerID is defined with higher priority. If no CallerID is defined for extension or trunk, the global outbound CID will be used as CallerID.

  • Page 34: Gateway Settings

    Analog Gateway User Manual 2 &y  +011xxx.T - Where calls beginning with the + character, followed by 011 digits and then at least three more digits before any arbitrary number is matched, dialed after Digit Timeout is reached.  0[2-9]xxxxxxxxx - Where calls beginning with 0, followed by any digit from 2,3,4…9, followed further by 9 more digits are dialed immediately.

  • Page 35: Reboot

    Analog Gateway User Manual 2 &y accordingly. NTP Server Specify the URL or IP Address of the NTP server for the Gateway to synchronize the date and Time. For E.g.: pool.ntp.org 5.2.3 Reboot Navigation: Admin Settings > Reboot: This is where you can configure the General Settings of...

  • Page 36: Tos

    Analog Gateway User Manual 2 &y Figure 26: General SIP Settings General Bind UDP Port Configure the UDP port used for SIP. The default setting is 5060. Bind IP Address Configure the IP address to bind to. The default setting is 0.0.0.0, which means binding to all addresses.

  • Page 37: Nat

    Analog Gateway User Manual 2 &y The Details to be filled are given as: Generate In band Ringing Configure whether the FXO/FXS VOIP Gateway should generate in band ringing or not. The default setting is "Never". • Yes: FXO/FXS VOIP Gateway will send 180 Ringing followed by 183 Session Progress and in-band audio.
  • Page 38 Analog Gateway User Manual 2 &y Figure 28: NAT Settings Email Settings Configure a static address and port (optional) that will be used in outbound Extern IP SIP messages if the Gateway is behind NAT. you can specify an external host name and Asterisk will perform DNS queries...

  • Page 39: Misc

    Analog Gateway User Manual 2 &y • NEVER = Never attempt NAT mode or RFC3581 support • ROUTE = Assume NAT, don't send report. Allow RTP Reinvite If enabled, the Gateway will try to redirect the RTP media stream (audio) to go directly from the caller to the Callee.

  • Page 40: Codecs

    Analog Gateway User Manual 2 &y FAX Settings FAX Format Select the FAX format either in TIFF or PDF T.38 fax (UDPTL) Enables T.38 Fax Mode otherwise pass-through mode is enabled Out Bound SIP Registration Settings Register Register as a SIP user agent to a SIP proxy (provider) Register Time-Out Configure the register retry timeout (in seconds).
  • Page 41 Analog Gateway User Manual 2 &y Select the codec’s from the list by enabling it. Figure 31: Create new config file www.allo.com Version 2.0...

  • Page 42: Tools

    Analog Gateway User Manual Tools 2 &y 6. Tools 6.1 Back Up: The Gateway configuration can be backed up locally or via network. The backup file will be used to restore the configuration on Gateway when necessary. Figure 32: General Settings www.allo.com...
  • Page 43 Analog Gateway User Manual 2 &y Figure 33: PBX settings Users could backup the Gateway configurations for restore purpose by clicking on “Create New Backup” under Tools > Back Up. www.allo.com Version 2.0...
  • Page 44 Analog Gateway User Manual 2 &y Figure 34: Backup Results Once the backup is done, the list of the backups will be displayed with the date and time on the web page. Users can download, restore, or delete it from the Gateway internal storage or the external device.

  • Page 45: Firmware Upgrade

    Analog Gateway User Manual 2 &y Figure 35: Backup Configuration If users have other backup files on PC to restore on the Gateway, click on "Browse" first and select it from local PC to upload on the Gateway, and then click “Upload”.

  • Page 46: File Editor

    Analog Gateway User Manual 2 &y Figure 37: Firmware up gradation  While upgrading the firmware, please make sure that there won’t be power or network disturbances and also make sure to take back-up of configuration if any.  During the firmware upgrade All the Front LED’s start blinking.

  • Page 47: Diagnostics

    Analog Gateway User Manual 2 &y 6.5 Diagnostics On the Gateway, users could capture traces, ping remote host and trace route remote host for troubleshooting purpose under Web GUI->Tools > Diagnostic. Ping Enter the target host in a host name or IP address. Then press "Start" button. The output result will dynamically display in the window below.

  • Page 48: Status

    Analog Gateway User Manual Status 2 &y 7. Status 7.1 Call Detail Records Navigation: Call Detail Records: This is where you can create Call Reports Figure 40: Call Detail Report To create a new Report, select the inbound calls, outbound calls, internal calls, and External calls.

  • Page 49: Active Channels

    Analog Gateway User Manual 2 &y You can select the number of lists to show in the listings by selecting the right drop down box. By clicking on the Previous and Next button you can see the list pages in the next and the previous pages.
  • Page 50 Analog Gateway User Manual 2 &y Figure 42: General System Information Figure 43: Network Information www.allo.com Version 2.0...
  • Page 51 Analog Gateway User Manual 2 &y Figure 44: Disk Usage Figure 45: Memory Usage General You will have a summary of your general information, such as Firmware Version, Uptime, Asterisk Build, Server Date & Time Zone, and Hostname. Network Network Status you will have a summary of your Network information, such as Hostname, WAN IP Address, Subnet Mask, WAN MAC Address and Default Gateway (you may refer to Settings >...

  • Page 52: Apply Changes

    Analog Gateway User Manual 2 &y 8. APPLY Changes Navigation: APPLY CHANGES (On the right top of the web GUI) This is the button which you must press after adding / editing / deleting such things as Extensions , modifying settings such as General Settings, VOIP Accounts, Network Settings, DID Routing, Firmware Upgrades, and other System Settings.

  • Page 53: Frequently Asked Questions (Faq)

    2 &y 9. Frequently Asked Questions (FAQ) 1. How to access GUI of factory default Analog Gateway? Power on the device and connect RJ45 cross cable on one end to the Ethernet port of the card and the other end to your PC.
  • Page 54 10. Once check the Registration box, to send the registration request to a VoIP service provider or IPPBX. 11. Click Save and Apply Changes. 4. How to create outgoing call rule creation in Analog Gateway? 1. Open GUI of the Analog card and go to Outgoing Calling Rules 2. Click “New Ruling Rule”...
  • Page 55 Analog Gateway User Manual 2 &y Figure 48: New Calling Rule 3. Provide a name for the rule 4. Pattern should start with followed by “X.” and it should look like”_X.” And you can make prefix based pattern as well. For an Example: _9X. And Strip: 1 the outgoing calls with prefix 9 will obey this rule and pass through the Trunk which has selected in “Use Trunk”...
  • Page 56 Analog Gateway User Manual 2 &y Figure 49: Create New SIP Trunk 2) Select SIP type and enter all the details as shown below Figure 50: Create New SIP Trunk If you want DID routing, you can check the Box. All the calls are coming inside the analog card through this 3CX trunk will go to DID routing table.
  • Page 57 Analog Gateway User Manual 2 &y 3) Click SAVE and APPLY CHANGES, you can see the registered status in the System Status page. 4) Create outgoing Calling Rule in FXS/FXO card using this trunk to reach the 3CXPBX and add it to Dial Plan.
  • Page 58 Analog Gateway User Manual 2 &y Figure 52: Create FXO Trunk 3) Select the port and give a name to that trunk and click Add. 4) Create outgoing calling rules for this trunk 5) Add that outgoing rule into existed dial plan.
  • Page 59 Analog Gateway User Manual 2 &y Let us say, if you have two SIP trunks like SIP trunk A and SIP trunk B 1) Create an incoming calling rule for SIP trunk A. Pattern as _X. 2) You can set the default option for a time interval 3) Destination will be the SIP trunk B.
  • Page 60 Analog Gateway User Manual Appendix 2 &y 10. APPENDIX-A: Glossary Definition Term Analog Telephone Adapter: Used to connect a standard telephone to a high- speed modem to facilitate VOIP or fax calls over the Internet. DHCP Short for Dynamic Host Configuration Protocol, a protocol for assigning dynamic IP addresses to devices on a network.
  • Page 61 Analog Gateway User Manual 2 &y Private Branch Exchange: An in-house telephone switching system that interconnects telephone extensions to each other, as well as to the outside telephone network. PROXY A server that receives requests intended for another server and that acts on the behalf of the client behalf (as the client proxy) to obtain the requested service.
  • Page 62 Analog Gateway User Manual 2 &y www.allo.com Version 2.0...

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