Toyota 2015 Automobile Owner's Manual Supplement
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Toyota 2015 Automobile Owner's Manual Supplement

Toyota 2015 Automobile Owner's Manual Supplement

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owner's manual
supplement
warranty, maintenance & roadside assistance information for
2015
models
C0C02 2015B 02

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Summary of Contents for Toyota 2015 Automobile

  • Page 1 owner’s manual supplement warranty, maintenance & roadside assistance information for 2015 models C0C02 2015B 02...
  • Page 2 NEW VEHICLE INFORMATION STATEMENT IMPORTANT NOTICE FOR THE DELIVERING SALES CONSULTANT Please affix the New Vehicle Information Statement in this area IMPORTANT: Vehicle Delivery Certificate to be completed and signed at the time of delivery.

  • Page 3: Table Of Contents

    Toyota Certified Collision Centres ........

  • Page 4: Satisfaction Over The Years

    We’re confident, as you should be, that your Toyota will provide We want you to be a satisfied member of the Toyota family for many years to come. you with many years of enjoyable driving.

  • Page 5: Hybrids

    A B O U T Y O U R H Y B R I D … economy and reduced exhaust emissions through the use of the Toyota E N E R G Y S AV I N G F E AT U R E S “...

  • Page 6: General Precautions

    Hybrids…Driving Into The Future G E N E R A L P R E C A U T I O N S R E F U E L L I N G Y O U R H Y B R I D Be sure to fully insert the refuelling nozzle in the fuel inlet tube.

  • Page 7: Warranty Coverage At A Glance

    T oyota New Vehicle Warranty WA R R A N T Y C O VE R A G E AT A G L A N C E 36 months / 60,000 km Basic Complete Vehicle 60 months / 100,000 km Powertrain 96 months / 160,000 km Hybrid-related Components...

  • Page 8: General Warranty Information

    W H O I S T H E WA R R A N T O R ? The Warrantor for these limited warranties is Toyota Canada Inc., (“TOYOTA” ), 1 Y O U R T O Y O TA VE H I C L E C A R R I E S A N E X T E N S I VE...

  • Page 9: Additional New Vehicle Warranties

    Engine Mounts Seals And Gaskets The Hybrid-related components listed below are covered under the Toyota New Vehicle Warranty for a period of 96 months or 160,000 km, whichever T R A N S M I S S I O N A N D T R A N S A X L E : comes first.

  • Page 10: Safety Restraint Systems

    E M I S S I O N D E F E C T WA R R A N T Y: Gold and Black Pearl Emblem Kits Toyota warrants to owners of 2015 model year vehicles that the Toyota Front End Masks...
  • Page 11 E M I S S I O N P E R F O R M A N C E WA R R A N T Y: Toyota will provide you with this coverage for 24 months from the warranty registration date or 40,000 kilometres, whichever comes first.
  • Page 12 T oyota New Vehicle Warranty E M I S S I O N WA R R A N T Y PA R T S L I S T: E VA P O R AT I VE C O N T R O L S Y S T E M 1.
  • Page 13 Toyota dealer will not affect your emission defect or 1. Take the vehicle to any authorized Toyota dealer and present a copy of performance warranty coverage unless the replacement parts that are used are the emission short test report as evidence of failure.

  • Page 14: What Your Warranty Does Not Cover

    • Fire, accident or theft to you. • Abuse or negligence 4. If Toyota fails to notify you of its decision within the time period • Misuse – for example, racing or overloading specified, then Toyota shall be responsible for repairing the vehicle free •...
  • Page 15 Refer to the tire pamphlet Conditions related to normal noise, wear, vibration, deterioration, provided with your Toyota vehicle. If an original tire on your Toyota vehicle has a discolouration, distortion, deformation and fading. defect during the term of the tire manufacturer warranty, please contact your authorized Toyota dealer for assistance.

  • Page 16: General Information

    Special Policy Adjustments that may apply to your vehicle beyond the warranty coverage. Please check with your Toyota Dealer to determine if any Special Policy Adjustment is applicable to your vehicle. Club Toyota members can check on-line to see if a Campaign is applicable to their vehicle(s).

  • Page 17: Replacement Parts

    Toyota authorized dealerships where there is no dealership reasonably are built to the highest standards of quality, durability and performance. They available. Toyota will reimburse you for any of the repairs that are covered by are also designed to fit your vehicle’s exact specifications.

  • Page 18: Service For Radio And Sound Systems

    However, if the problem is not due to any of the factors above and you find your radio does require servicing, your Toyota’s original equipment radio and sound system components are covered under the terms of the Toyota Basic New Vehicle Warranty.

  • Page 19: When You Need Help

    1 . C O N TA C T Y O U R D E A L E R If you have any questions or concerns surrounding your Toyota vehicle, your At Toyota, service isn’t just something we provide, it is a commitment we live dealer Sales Manager, Service Manager, and Customer Relations Manager are by.
  • Page 20 Toyota distributor may have no obligation to provide Toyota Canada Inc. endeavour’s to resolve all customer concerns through our warranty service to your vehicle, and/or your Toyota may not comply with the dealer network and with our direct involvement when necessary. Occasionally regulatory and/or environmental requirements of such country.

  • Page 21: I N T R O D U C T I O N The Toyota Commitment

    T H E T O Y O TA C O M M I T M E N T: Tips from Toyota that can save you money and reduce excessive emissions. When you buy a Toyota product, you can count on superb quality, durability and reliability, the foundation upon which we have built our reputation. Toyota 1 .
  • Page 22 Toyota Eco 5 . R E M O VE U N N E C E S S A R Y W E I G H T F R O M Y O U R VE H I C L E Driving tips.

  • Page 23: Tire Pressure Monitoring System

    • Reduced driving comfort and tire life compares the data received against the designated values and if an If a tire needs frequent filling, have it checked by your Toyota Dealer. inconsistency is detected, the warning light symbol illuminates on your dashboard.
  • Page 24 Toyota Dealer. are even just a few pounds off can degrade ride and handling. • Make sure that only Toyota Genuine wheels are used on your vehicle. Tire pressure sensors may not work properly with wheels not supplied by Toyota.
  • Page 25 Oil & filter program. *** vehicle Rental Assistance and Tire Road Hazard Protection. Please consult your Toyota dealer for further details on this very valuable and affordable option. At ECP...we really do have YOU covered! C O U N T T H E WAY S T O Y O TA E X T R A C A R E M E C H A N I C A L...

  • Page 26: Regular Maintenance Service

    To avoid damaging electrical components and switches, by using non- approved and commercially available sprays (e.g. lubricants and greases), If you are not a Club Toyota member, please see your Toyota dealer for a priced and non-approved operations (e.g. interior steam-cleaning and non-approved copy of the Menu.
  • Page 27 12 months The Maintenance Menu provides a vehicle specific summary of your vehicle's maintenance requirements. Visit www.toyota.ca or ask your T oyota Service Advisor for your personalized copy. * Oil & Filter Service is also required at 16,000 km.
  • Page 28 A i n t e n A n c e S e R V i c e Your Toyota requires the following regularly scheduled maintenance at the If you primarily operate your vehicle under any of the following conditions, •...

  • Page 29: Maintenance Service Record

    Required Maintenance M A I N T E N A N C E S E R V I C E R E C O R D 8,000 km / 6 months 16,000 km / 12 months 24,000 km / 18 months Actual mileage: Actual mileage: Actual mileage:...
  • Page 30 Required Maintenance M A I N T E N A N C E S E R V I C E R E C O R D 80,000 km / 60 months 88,000 km / 66 months 96,000 km / 72 months Actual mileage: Actual mileage: Actual mileage:...
  • Page 31 Required Maintenance M A I N T E N A N C E S E R V I C E R E C O R D 152,000 km / 114 months 160,000 km / 120 months 168,000 km / 126 months Actual mileage: Actual mileage: Actual mileage:...
  • Page 32 Required Maintenance M A I N T E N A N C E S E R V I C E R E C O R D 224,000 km / 168 months 232,000 km / 174 months 240,000 km / 180 months Actual mileage: Actual mileage: Actual mileage:...

  • Page 33: An Explanation Of Scheduled Maintenance Items

    E N G I N E C O O L A N T / I N VE R T E R C O O L A N T: The following explanations are provided to give you a greater awareness and Drain and refill the cooling system using only Toyota Super Long Life Coolant, understanding of the individual maintenance services that should be to provide extended drain intervals.
  • Page 34 S T E E R I N G C O M P O N E N T S : Install new plugs of the same type as originally equipped. A qualified Toyota Inspect for signs of leakage. If any leakage is discovered, have it repaired technician should perform this service.

  • Page 35: Owner's Responsibilities

    I N T E R I O R G E N E R A L tools and ability. However, some items are best left to the specialists at your Toyota dealer where they have the tools and skilled staff. Please check your Horn/Warning Overall Vehicle Finish Owner’s Manual for items which are considered “do-it-yourself”...

  • Page 36: Protecting Against Corrosion

    • If your Toyota is damaged due to an accident or any other cause which destroys the paint and protective coating, have your vehicle repaired as soon as possible. (The cost of these repairs is the responsibility of the owner.) •...

  • Page 37: T O Y O Ta R O A D S I D E A S S I S Ta N C E

    T oyota Roadside Assistance As the proud owner of your Toyota, you won’t have to worry about where Toyota Roadside Assistance will arrange for a towing facility to tow your you can obtain assistance when mishaps requiring Emergency Road Service vehicle from the scene of the traffic accident to the nearest Toyota or Mechanical Breakdown Towing occur.
  • Page 38 B AT T E R Y B O O S T: In the event that your Toyota fails to start after the boost, the event that your Toyota is unable to proceed under its own power after it will be towed according to your Mechanical Breakdown towing benefits winching, it will be towed according to your Accident towing benefits stated stated above.
  • Page 39 G E N E R A L C O N D I T I O N S rendered. Toyota Roadside Assistance agrees to provide to the driver of the registered 2. In the unlikely event that an authorized service facility is not available in Toyota, the benefits as listed in this Owner’s Manual Supplement, subject to...
  • Page 40 Services will not be covered if your Toyota was driven into an area that is inaccessible to the service vehicle or is not on a regularly travelled roadway. Cross-country, logging, autocross and any other form of off-road use is not T O Y O TA R O A D S I D E A S S I S TA N C E covered.

  • Page 41: Extended Coverage

    ). Both sources provide valuable information and assistance. • Mechanical Breakdown Towing Did you know? • Battery Boost • You do not have to accept a tow from the truck on the scene, Toyota • Lockout Service Roadside assistance has you covered. • Fuel Delivery •...

  • Page 42: Seatbelts And Srs Airbags

    Seatbelts and SRS Airbags B U C K L E U P F O R S A F E T Y ! C O R R E C T LY F A S T E N T H E S E AT B E LT In most Canadian and many American jurisdictions the use of seat belts and the For instructions on how to adjust the seatbelts, please refer to the Owner’s use of restraints for smaller children are mandatory and penalties are provided...

  • Page 43: Child Safety / Pet Safety

    Child Safety / Pet Safety C H I L D S A F E T Y W H E N D R I V I N G W I T H C H I L D R E N • Children should be seated in the rear seats, and not in the front passenger seat.

  • Page 44: Cautions When Driving And Stopping

    Cautions when Driving and Stopping I F T H E A C C E L E R AT O R P E D A L I S C A U G H T U N D E R T H E F L O O R M AT A N D I T I S D I F F I C U LT T O D I S E N G A G E ( I F T H E S H I F T L E VE R C A N N O T B E S H I F T E D T O N ) Step 1...
  • Page 45 Cautions when Driving and Stopping I F T H E VE H I C L E I S S U B M E R G E D, C A L M LY G E T O U T O F T H E VE H I C L E •...

  • Page 46: Floor Mat Installation Caution

    Never install two floor mats on top of each other in the drivers seat position. Install only one floor mat in the driver's position, either the original Carpet Floor Mat or a floor mat, such as the Genuine Toyota accessory All-Weather Floor Mat that matches the size of the space on the carpet.

  • Page 47: Customer Information

    3. Call 1-888-TOYOTA-8 | 1-888-869-6828 Your Vehicle Identification Number can be found on your Vehicle Registration Certificate in this supplement or on the plate attached to the driver’ s side top of dashboard. Toyota will treat the information you provide as confidential.
  • Page 48 Canada Inc. toyota Canada Inc. toyota Credit Canada Inc. toyota Credit Canada Inc. If you have an open account with toyota financial services (tfs), If you have an open account with toyota financial services (tfs), toyota financial services toyota financial services the address and phone numbers will also be updated on the tfs database.
  • Page 49 Keep your Toyota Roadside Assistance *Whichever comes first. Card with you at all times. We have Note: See the Toyota Roadside Assistance section in the Owner’s Manual Supplement for complete details of provided 2 cards for your convenience the Toyota Roadside Assistance Benefits.

  • Page 50: Roadside Assistance

    Canada and continental United States of America Exchange key information (name/address/phone/insurance/etc.) • with all parties (including witnesses). Insist that your vehicle be taken to the nearest Toyota dealership • When calling Toyota Roadside Assistance you should or Certified Collision Repair and Refinish Centre.

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