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Questions and answers
My empire model RH – 50–5 ignition comes on, but when I turn it to on for the gas to heat up, nothing happens ignition flame demons
The ignition flame on the Empire Comfort Systems model RH-50-5 may not be working due to the following reasons:
1. Pilot Not Lit – Ensure the pilot is properly lit by following the lighting instructions. If the pilot does not stay lit after several tries, the gas control knob should be turned to "OFF," and a service technician or gas supplier should be contacted.
2. Gas Supply Issues – Check if the gas supply is turned on and functioning correctly.
3. Defective Magnet in Safety Valve – A faulty magnet in the safety section of the gas valve may prevent proper ignition.
4. Obstructions in Burner or Orifices – The main burner may have blockages in the throat, ports, or orifices, preventing proper gas flow.
5. Faulty Gas Control Knob – If the gas control knob does not pop up when released, a qualified service technician should inspect it immediately.
If these steps do not resolve the issue, professional service is required.
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