Logitech Smile Radio Quick Start Setup Manual page 3

Radio player

SMILE RADIO TROUBLESHOOTING TIPS

My player says it can't obtain an IP address or can't connect to the Squeeze Network.

First, check all of your cable connections to make sure there are no loose or disconnected

cables. Make sure your Internet connection is working by testing on a PC connected to the

network.

Next, compare your network set-up to the diagram on the next page. A common mistake is the

use of a network SWITCH in place of a ROUTER connected directly to your DSL/Cable modem

(they look similar). This can result in new devices like the player not receiving a proper IP

Address. Not sure if you have a router and not a switch connected to your modem? Check the

box that all your Ethernet cables are plugged into - if it only says "switch" not "switch-router"

on it, then it probably isn't a proper router (just to add to the confusion, many routers are also

switches – and those should work fine). If this is the problem, you'll likely need to buy a router

(about $50) at a local office supply or electronics store.

I don't have an open Ethernet port on my router.

This is the problem where you need to use a network "switch" between your router and the

Smile Radio player. These are available for about $25 from most office supply or electronics

stores. A switch is like a multi plug extension cord for your network (see the attached Network

Tips for more details). Do not replace your existing router with a switch. In most cases, the

switch must be plugged into a port on the router, giving you additional internet "outlets" to plug

the player and a PC into.

My Smile Radio player connects to the Internet but isn't connecting any channels.

Using the remote, scroll to "Connect to SqueezeNetwork" when the Smile Radio player prompts

you to select a music source. Then press the right arrow on the remote to connect to your

channel. You may need to press the "Play" button on the remote if the desired channel

indicates it's "stopped."

My player says it is playing music but I don't hear anything.

Using the remote, check the volume on your stereo receiver and the Smile Radio player to

make sure no one has turned it down. Check your stereo receiver to make sure that someone

didn't change the music source on it. If you are unsure what input it is plugged into, try and

follow the RCA cables from your Smile Radio player to your stereo receiver.

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