Troubleshooting - DigiFrame 10.4'' sovering series User Manual

Troubleshooting

Symptom
Digiframe doesn't power on
No Start-up screen
Video doesn't play properly
Small video size on the screen
Cause
The POWER connector to the unit is not
securely inserted.
Memory card is not inserted correctly.
Slow Memory Card
Low Video Resolution
Corrective Actions
Make sure you connect the AC adapter to the
frame properly. When you connect the AC
adapter to the frame and power up the unit, even
without a memory card, you should see a opening
screen. If you don't see the opening screen, check
if the power is connected to the Digiframe and
make sure it is securely attached.
Make sure there is at least one supported photo
file on the memory card.
• Compatible Photo format: Compatible
format: JPEG
• Compatible Music format: MP3
• Compatible Video format: Motion JPEG (AVI),
MPEG1, MPEG2, MPEG4.
Make sure you use a high-speed memory card to
play video files.
Most digital cameras take video in 320x240 or
lower resolution. The best supported resolution
of a photo or video is 640x480. Use the Zoom
button on the remote control to enlarge it.
26.
Photo