Learn More; Support - Tenvis IP Camera Quick Start Manual

8. Why the camera could not pan/tile properly?
Maybe the camera is stuck. Please rotate its head manually to fix it.
9. Why the camera always lost wireless connection?
Please tighten the antenna of the camera. Make sure it is not far away from
the router and there is no big barrier between the camera and the router.
10. The comparison of different browsers.
Video
Record
Alarm Record
Alarm by E-mail or FTP
Multiple View
Audio

Learn more

You can find more information, watch demos and learn more about
TENVIS IP Camera at

Support

If you have any problem of the camera settings, please visit our forum to
search your problem or post thread for help.
http://forum.tenvis.com
China Worldwide Customer Service
Time: 9:00-18:30 BJT Monday-Friday
Telephone #: 0086-0755-89732479
E-mail: support@tenvis.com
USA Local Customer Service
Time: 7:00-15:00 MST Monday-Friday
Telephone #: 1 (505) 715-6577
Skype: tenvis_us_support
E-mail: ussupport@tenvis.com
IE
Yes
Yes
Yes(Only in live video page)
Yes
Yes
2 Way
www.tenvis.com .
17
Firefox, Chorme, Safari in all platform
Yes
No
No
Yes
No
Only hearing from camera in VLC mode