Tenvis IPROBOT 3 User Manual
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Tenvis IPROBOT 3 User Manual

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  • Page 2 You (and not TENVIS) assume the entire cost of all necessary servicing, repair, or correction. All trade names are registered trademarks of respective manufacturers listed. To get the latest camera update or to learn more about TENVIS IP Camera, please visit www.tenvis.com.

  • Page 3: Table Of Contents

    TENVIS Technology Co., Ltd. Table of Contents Quick Installation Guide ................. 1 What’s In the Box .................... 2 Quick Start Guide .................... 2 Operation Guide for iPhone ................3 Live Video ....................3 Wi-Fi Setup .................... 7 Alarm Setup ................... 8 Other Settings ..................

  • Page 4: Quick Installation Guide

    TENVIS Technology Co., Ltd. Quick Installation Guide Hardware Installation Software Installation Live Video Wireless Connection Setting Alarm Setup...

  • Page 5: What's In The Box

    TENVIS Technology Co., Ltd. What’s In the Box 1. IP Camera IPROBOT 3 with IR-Cut 2. DC Power Adapter (5V-2.0A) 3. Network Cable 4. Mounting Bracket 5. Quick Installation Guide 6. CD-ROM with Setup Software Quick Start Guide Connect the power cable and wait for the camera to initialize itself.

  • Page 6: Operation Guide For Iphone

    App Store Tap on Sign up if you do not already have an account with New TENVIS. Fill in the required information to register for a New TENVIS user account. After signing up, please log on to your account.
  • Page 7 TENVIS Technology Co., Ltd. You can choose to add you camera manually: Click button and select your camera model and enter camera’s UID code (displayed at the bottom of the camera) and password. You can scan camera’s UID from Camera's QR code by tapping QR Code Icon to initiate the scan.
  • Page 8 TENVIS Technology Co., Ltd. Select the camera you've just added to start viewing live video.
  • Page 9  Pan/tilt control: 8 directions pan/tilt control.  Talk: Allows user to talk to the camera from NEW TENVIS App.  Alarm Events: Setup alarm events  Snapshot: Take a snapshot picture from current camera feed;...

  • Page 10: Wi-Fi Setup

    TENVIS Technology Co., Ltd. Wi-Fi Setup Click to start configuring your camera for wireless operation. he camera will start scanning for Wi-Fi connections. Select your Wi-Fi connection or network ID (SSID). Enter the password for your Wi-Fi connection.

  • Page 11: Alarm Setup

    TENVIS Technology Co., Ltd. When the Wi-Fi is successfully configured, you can now disconnect the network cable from your camera and start using your camera as a wireless device. *Notice: Please wait for at least 30s (maximum to 1 minute) for Wi-Fi mode to be completely functional.
  • Page 12 TENVIS Technology Co., Ltd. * Notice: When card is full the camera will automatically overwrite history recorded files. Set up e-mail alarm if you want the camera to send snapshot pictures to your e-mail address when alarm goes off. Enter your e-mail address and password to receive snapshot pictures.

  • Page 13: Other Settings

    TENVIS Technology Co., Ltd. *Notice: We recommend this function to be deactivated in a busy environment to avoid excessive notifications. Other Settings Flip Video Mirror the displayed image horizontally or vertically. General About Device: Display device information and firmware version.
  • Page 14 Account: Your current account name. Modify account password: Modify NEW TENVIS account password. Send feedback: Send us feedback of the camera. App version: The version of NEW TENVIS. About TENVIS: Go to TENVIS website. Log out: Log off your NEW TENVIS account.

  • Page 15: Operation Guide For Ipad

    App Store Tap on Sign up if you do not already have an account with New TENVIS. Fill in the required information to register for a New TENVIS user account. After signing up, please log on to your account.
  • Page 16 TENVIS Technology Co., Ltd. You can choose to add you camera manually: Click button and select your camera model and enter camera’s UID code (printed at the bottom of the camera) and password. You can scan camera’s UID from Camera's QR code by tapping QR Code Icon to initiate the scan.
  • Page 17 Pan/tilt control camera Allows User to listen to the camera’s audio feed and talk to the camera from NEW TENVIS App. View the snapshots taken. Playback recorded files in micro SD card. Enable panorama mode. Then you could pan/tilt your iPad to pan/tilt your camera.

  • Page 18: Wi-Fi Setup

    TENVIS Technology Co., Ltd. Wi-Fi Setup Click to start configuring your camera for wireless operation. he camera will start scanning for Wi-Fi connections. Select your Wi-Fi connection or network ID (SSID). Enter the password for your Wi-Fi connection. When the Wi-Fi is successfully configured, you can now disconnect the network cable from your camera and start using your camera as a wireless device.

  • Page 19: Alarm Setup

    TENVIS Technology Co., Ltd. *Tips: If your router has a WPS button, you could set up wireless LAN easily by using the WPS button on the camera and the router by the operation steps on Page 36. Alarm Setup Power off the camera, insert a micro SD card if you want to record to micro SD card (purchase separately, not sold with this product).
  • Page 20 TENVIS Technology Co., Ltd. * Notice: When card is full the camera will automatically overwrite history recorded files. Set up e-mail alarm if you want the camera to send snapshots to your e-mail address when alarm goes off. Enter your e-mail address and password to set up email alert setting.

  • Page 21: Other Settings

    TENVIS Technology Co., Ltd. *Notice: We recommend this function to be deactivated in a busy environment to avoid massive notifications. Other Settings Flip Video Mirror the displayed image horizontally or vertically when the camera is mounted. General About Device: Containing information of device and its firmware version.
  • Page 22 Account: Your current account name. Modify account password: Modify NEW TENVIS account password. Send feedback: Send us feedback of the camera. App version: The version of current NEW TENVIS. About TENVIS: Go to TENVIS official website. Log out: Log out current NEW TENVIS account.

  • Page 23: Operation Guide For Android Device

    Google’s play store Tap on Sign up if you do not already have an account with New TENVIS. Fill in the required information to register for a New TENVIS user account. After signing up, please log on to your account.
  • Page 24 TENVIS Technology Co., Ltd. You can choose to add your camera manually: Click button and select your camera model and enter camera’s UID code (displayed at the bottom of the camera) and password. You can scan camera’s UID from Camera's QR code by tapping QR Code Icon to initiate the scan.
  • Page 25 TENVIS Technology Co., Ltd. If you use default password, NEW TENVIS will prompt you to change the camera’s password for security reason. After changing the password. Select the camera you've just added to start viewing live video.

  • Page 26: Wi-Fi Setup

    TENVIS Technology Co., Ltd. Icons and buttons on live video page: Pan/tilt control Tap on the button to pan or tilt the camera Allows User to listen to the camera’s audio feed and talk to the camera. Check alarm events and select the camera you wish to view.

  • Page 27: Alarm Setup

    TENVIS Technology Co., Ltd. he camera will start scanning for Wi-Fi connections. Select your Wi-Fi connection or network ID (SSID). Enter the password for your Wi-Fi connection. When the Wi-Fi is successfully configured, you can now disconnect the network cable from your camera and start using your camera as a wireless device.
  • Page 28 Enable Notification if you want to receive notification from the camera. *Notice: Please run NEW TENVIS background to receive the notification. Set up e-mail alarm if you want the camera to send snapshots to your e-mail address when alarm goes off. Enter your e-mail address and...
  • Page 29 TENVIS Technology Co., Ltd. *Notice: Some email service provider needs SMTP server information to enable e-mail alert function. Please contact your email service provider for SMTP server information. *Important: There may be network latency while establishing a connection depending on your network connections. It may take up to a few minutes for the camera to connect to SMTP server.

  • Page 30: Other Settings

    Modify security code: Changing camera’s user password Public camera: View the live video of camera shared by others. You may also share your camera’s live video to other customers. Shopping: Find the latest TENVIS promotion here. Setting: Log out current NEW TENVIS account.

  • Page 31: Operation Guide For Windows Web Browser

    Install TENVIS Search Tool from CD or download and install it from http://www.tenvis.com/download Run TENVIS Search Tool on desktop, click search to search cameras in LAN. Select the camera listed in LAN by its UID code, highlight the camera in the list and click Open.
  • Page 32 TENVIS Technology Co., Ltd. It will prompt you to install the web browser plug-in. Click the link to download and install the plug-in.
  • Page 33 TENVIS Technology Co., Ltd. 6. Click Allow to allow the Internet Explorer to begin the plug-in installation; After installation of the plug-in, you can now refresh the page and watch the live video.
  • Page 34 TENVIS Technology Co., Ltd. Icons and buttons on live video page: Click this button to go to Camera Setup 1 camera frame, 4 camera frames, 9 camera frames Adjust power frequency to stabilize camera video Power frequency image Adjust video resolution...
  • Page 35 (only available for cameras with 2-way audio) Record video to PC, you can configure the recording path in the setup menu Full screen *Noti , please in-depth explanation on how to use this web application download user manual from http://www.tenvis.com/download.

  • Page 36: Operationn Guide For Mac Web Browser

    TENVIS Technology Co., Ltd. Operationn Guide for Mac Web Browser Open your CD and run TENVIS Search Tool.dmg. Drag TENVIS Search Tool into Applications to install the search tool in Apple PC. Run TENVIS Search Tool in Launchpad, click search to search cameras in LAN.
  • Page 37 TENVIS Technology Co., Ltd. The default web browser will be launched to display the login window. Log on to the camera by using camera’s username and password. By default username is “admin” and password is “admin”. After login the camera, you could get the live video.
  • Page 38 Go to a specific preset position (only available to Pan/Tilt cameras) Turn on/off /IR-LED Adjust the brightness; Invert the video horizontally or vertically *Noti , please in-depth explanation on how to use this web application download user manual from http://www.tenvis.com/download.

  • Page 39: Setup Wi-Fi Using Wps

    TENVIS Technology Co., Ltd. Setup Wi-Fi using WPS What is WPS? Wi-Fi Protected Setup (WPS) is a standard for easy and secure wireless network set up and connections. WPS can automatically set up a random network name (SSID) and strong WPA wireless security for wireless routers, access points, computers, adapters, Wi-Fi phones, and other electronic devices.
  • Page 40 TENVIS Technology Co., Ltd. Press the WPS button on the router for about 3-5 seconds, the time depends on the router. The router’s light will flash to indicate the router in WPS mode. While both are in WPS mode, the camera will connect to the router via Wi-Fi.

  • Page 41: Camera Reset

    TENVIS Technology Co., Ltd. Camera Reset Please press the reset button under or on the camera for about 15 seconds until the camera reboots. Please make sure the power supply is connected to the camera when you are doing it.

  • Page 42: Fcc Statements

    TENVIS Technology Co., Ltd. FCC Statements FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 43: Frequently Asked Questions

    When night vision is activated, the video feed will be in black and white. Is there a limit on connection or viewing time? TENVIS provides unlimited access to your camera for free. Why is my camera offline? Please check the power button of the camera and the router to ensure the connection is valid then proceed to reboot.

  • Page 44: Warranty

    TENVIS Technology Co., Ltd. Warranty WARRANTY COVERAGE: This warranty obligation is limited to the terms set forth below. TENVIS IP Camera is designed to only supplement existing residential and business security systems. WHO IS COVERED: This product is warranted to the original purchaser or the person receiving the product as a gift against defects in materials and workmanship as based on the date of original purchase (“Warranty Period”) from an...
  • Page 45 (d) if any serial number has been removed or defaced, or (e) to a product, accessories or consumables sold “AS IS” without warranty of any kind by including refurbished TENVIS products sold “As IS” by some retailers. THIS LIMITED WARRANTY DOES NOT COVER: •...

  • Page 46: Contact Us

    TO OBTAIN ASSISTANCE Send an email to info@zettaguard.com. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY FOR THE CONSUMER. TENVIS SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT.
  • Page 48 USA 1.0 - 0313...

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