Related Manuals for SURF Communication Solutions Orion-MCU
Summary of Contents for SURF Communication Solutions Orion-MCU
- Page 1 [Pick SURF Motion Media Platform User Guide date] Orion-MCU™ User Manual Version 2.2.0 Document Version: 2.2.0.56 September 2013 www.surf-com.com...
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Page 2: Orion-Mcu™ User Manual
Copyright © 2005-2013, SURF Communication Solutions Ltd. This document contains confidential and proprietary information of SURF Communication Solutions Ltd., henceforth referred to as “SURF.” All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from SURF Communication Solutions. -
Page 3: Table Of Contents
Topologies .......................... 9 Topology 1 - Orion-MCU via SIP PBX .................. 9 Topology 2 - Orion-MCU via PBX and Direct Connectivity ..........10 Topology 3 - Direct Interaction with Orion-MCU ............. 11 Topology 4 - Connectivity with External Networks ............12 Topology 5 - NAT Traversal Capabilities with Orion-MCU .......... - Page 4 9.3.2 Enabling SIP and H.323 Sessions ................58 9.3.3 RTP Traffic Ports Range ..................59 NAT Traversal in Orion-MCU .................... 59 9.4.1 Near-End NAT Traversal ..................59 9.4.2 Orion-MCU Setting for Near-End NAT Traversal ........... 60 9.4.3 Far-End NAT Traversal ................... 61...
- Page 5 Orion-MCU™ User Manual Serial Connectivity ......................62 Appendix-A: Precautions & Safety ..................63 11.1 Rack Precautions....................... 63 11.2 Server Precautions ......................63 11.3 System Safety ........................63 11.3.1 Electrical Safety Precautions ................. 63 11.3.2 General Safety Precautions ................... 64 Appendix-B- Rack Mounting ....................65...
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Page 6: About This Manual
Orion-MCU™ User Manual 1. About This Manual This manual provides detailed guidance on the use of the Orion-MCU. It includes a description of the product, its functionality, features, configuration, and operation. Feedback: The SURF Technical Support Center is at your service. You may access Warranty Service through our Web Request Form by using the following link: www.orionmcu.com/support... -
Page 7: Introduction
Orion-MCU™ User Manual 2. Introduction Functionality Orion-MCU provides SIP and H.323 video and audio conferencing services for SMBs and enterprises. The product is a ready-to-use, stand-alone network appliance. The Orion-MCU’s web-based management system offers easy system configuration, conference creation, monitoring and conference control in real time. - Page 8 VIP Participants: Orion-MCU allows VIP participants to join a conference without PIN code authentication. Registration: Orion-MCU is provisioned for registration as a SIP endpoint in the network. An authentication option is provisioned for each registration process. SIP clients may register to Orion-MCU’s built-in SIP registrar.
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Page 9: Topologies
All SIP endpoints at the enterprise register with the PBX. The PBX supports SIP Signaling The Orion-MCU registers as an extension or is configured as a trunk in the PBX. Orion-MCU provides Mixing/Bridging/Switching and signaling interoperability. Voice-only clients can also participate in a video conference, making it a mixed Voice/Video conference. -
Page 10: Topology 2 - Orion-Mcu Via Pbx And Direct Connectivity
SIP endpoints are registered with the Orion-MCU internal SIP registrar or the PBX. The PBX supports SIP Signaling The Orion-MCU registers as an extension or is configured as a trunk in the PBX. SIP endpoints can call through the PBX, Orion-MCU registrar or directly to the Orion-MCU Orion-MCU provides Mixing/Bridging/Switching and signaling interoperability. -
Page 11: Topology 3 - Direct Interaction With Orion-Mcu
3 -3: Topology 3 - Direct Interaction with Orion-MCU Endpoints may be registered with the Orion-MCU SIP registrar. SIP endpoints can call through the Orion-MCU registrar or directly to the Orion-MCU (without registration). Orion-MCU provides Mixing/Bridging/Switching and signaling interoperability. Voice-only endpoints can also participate in a video conference, making it a mixed Voice/Video conference. -
Page 12: Topology 4 - Connectivity With External Networks
All SIP Endpoints register with the PBX. The PBX supports SIP Signaling. The Orion-MCU registers as an extension or is configured as a trunk in the PBX. Endpoints can also connect via the external network. Orion-MCU provides Mixing/Bridging/Switching and signaling interoperability. -
Page 13: Topology 5 - Nat Traversal Capabilities With Orion-Mcu
3 -5: NAT Traversal Capabilities Endpoints can register with the Orion-MCU SIP registrar or to the PBX Remote office (LAN 1) can be connected to the Orion-MCU using built-in NAT Traversal capabilities. Orion-MCU provides mixing/bridging/switching, signaling interoperability and NAT translation. -
Page 14: Topology 6 - Connectivity With Remote Endpoints
As shown below in Figure 3 -6, Orion-MCU is located behind a NAT, with a private IP address. The participants interact directly with the Orion-MCU, via SIP, to set and initiate a conferencing session. Figure 3 -6: Connectivity with Remote Endpoints... -
Page 15: Physical Overview
4 -1 below. Figure 4 -1: Orion-MCU Front View System Physical Interface The system physical interface of Orion-MCU includes panel-based buttons, LEDs and I/O ports. 4.2.1 Buttons There are two push buttons located on the front of the chassis: a reset button and a power on/off button. -
Page 16: I/O Ports
Power - Indicates power is being supplied to the system. This LED is illuminated when the system is operating. 4.2.3 I/O Ports Figure 4 -2 shows a representation of the Orion-MCU I/O as they apper on the rear of the chassis. Figure 4 -2: I/O Ports... -
Page 17: Getting Started
2. Connect the Orion-MCU “LAN” port to the Ethernet port of your computer using a CAT-5/6 cable. 3. Connect the power cable first to the Orion-MCU and then to the power outlet. Press the power-on button located on the front panel of the Orion-MCU to start the system. (Server and application load time is approximately 5 minutes). - Page 18 8. The system reboots and the changes are applied. Note: If DHCP was chosen, the simplest way to see the Orion-MCU IP Address is to connect a monitor and restart the machine. The IP Address will appear in the Login Screen at the end of the system load.
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Page 19: Administration And Configuration
After setting up the system – and prior to conference-service creation – the system should be configured according to the steps described in this section. Login After entering the Orion-MCU’s IP address in your web browser, the Login window appears. Enter the default user name and password (admin, admin). Figure 6 -1: Login Window Note: It is recommended to change the default admin password, before starting to use the system. -
Page 20: Main Menu
Prior to conference creation, system settings must be configured. Figure 6 -2: Main Menu Window Note: To log out, click the logout icon (red), at the top-right of the screen Note: To view Orion-MCU component versions, click About, at the top-right of the screen. -
Page 21: User Management
6.4.1 Multi-Tier Partitioning Orion-MCU provides multi-tier partitioning functionality. This functionality enables the admin user to provide different and separate groups, which are independently managed. Each group has its own manager and users. The information of one group can not be viewed, shared or managed by any other groups’... -
Page 22: Sorting And Filtering
Orion-MCU™ User Manual The admin users have all the capabilities of the super admin users. The admin users can be created and deleted. manager The manger users are enabled to manage their own group with no access to any other group. -
Page 23: Modifying User Information
Orion-MCU™ User Manual 6.4.5 Modifying User Information To Modify User Information: 1. In the System Settings > User Management window, click Edit in the Operations column of the user to be edited. The Edit User window opens: Figure 6 -5: Edit User Window 2. - Page 24 Orion-MCU™ User Manual Figure 6 -6: Network Settings Window To Configure Network Settings: 1. Select System Settings > Network Settings. 2. Click Edit . Network parameters become editable. Figure 6 -7: Network Settings Editing Note: If the DHCP parameter is selected, then only the Hostname parameter can be edited.
- Page 25 Parameter Definition Description Hostname String The name of the Orion-MCU system in your network. It’s highly important to configure the Hostname as defined in the DNS of the LAN or the WAN where the Orion-MCU is deployed. Orion-MCU is using the hostname value in SIP calls with emphsis on NAT Traversal scenarios.
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Page 26: Sip Configuration
Orion-MCU™ User Manual 6.5.2 SIP Configuration SIP parameters are configured in the SIP Configuration window, as shown in Figure 6 -9 below. Figure 6 -9: SIP Configuration To Configure SIP Settings: 1. Select System Settings > SIP Configuration. - Page 27 SIP Interface Parameter Values Description Listening SIP Port This is Orion-MCU’s built-in listening SIP port, used for registration Port of SIP clients, session establishments and interactions with SIP external entities. Block Direct Check-box If this box is checked, the unregistered users will be blocked.
- Page 28 Orion-MCU™ User Manual Built-in Registrar / Proxy Parameter Values Description Enable Registrar / Check-box If this box is checked then Orion-MCU can be used as a registrar for Proxy (Yes/No) SIP clients. REGISTER Check-box “REGISTER Authenticate Required” is a check box that...
- Page 29 States whether an outbound proxy server is used. Proxy Server (Yes/No) In case that the Orion-MCU is behind NAT or configured with public IP, and NAT traversal (Near or Far end) is provided by Orion-MCU, the Outbound proxy server should not be configured.
- Page 30 SIP Users 6.5.2.1 You can view and manage the Orion-MCU’s SIP users, by clicking on SIP Users button. This button is applicable, if the Built-in Registrar / Proxy is enabled. If this parameter is not enabled, enable it and click on Save , before moving forward.
- Page 31 A new user has been added to the system. Show SIP Registrations 6.5.2.2 You can view the Orion-MCU’s registered SIP users. To View the Registered Users: Click the Show SIP Registrations button. The following window is displayed: Figure 6 -14: Show SIP Registrations Window The columns on this screen can be sorted in ascending or descending order by clicking on any of the column headers.
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Page 32: Settings
Orion-MCU™ User Manual Filtering criterias are as follows: SIP URI. Type a full SIP URI or a partial string of it. Contact. Type a full Contact or a partial string of it. Pressing on Refresh resets the filter and the original list re-appears on the screen. - Page 33 Orion-MCU™ User Manual Figure 6 -16: Editing H.323 Parameters 3. Edit the H.323 parameters. The H.323 parameters are described in the following table: Parameter Values Description Enable H.323 Check-box If this box is checked, H.323 is enabled in the system.
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Page 34: Configuring Access Numbers
6.5.4 Configuring Access Numbers An access number is a number which a participant dials to connect with the Orion-MCU. An IVVR directs the user to enter the conference number and the PIN code. However, access numbers are not mandatory, since a participant can also join a conference by dialing directly the conference number. - Page 35 Orion-MCU™ User Manual Figure 6 -18: Access Numbers Provisioning Please note that the users can view and manage only the access numbers which belong to their own group (see section 6 .4.1 for Multi-Tier Partitioning). Create a New Access Number 6.5.4.1...
- Page 36 Orion-MCU™ User Manual Multimedia Voice Only 4. When Multimedia has been selected, in the Video Quality field, select one of the following: Normal: CIF (352X288) High: VGA (640x480) HD (1280x720) 5. To register the access number to the registrar, select Register: ...
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Page 37: Date And Time
4. Select the relevant Timezone. 5. To automatically adjust the time for daylight savings time, select Automatically adjust clock for daylight savings time. 6. To have an NTP server sync the Orion-MCU with other devices on the network a. Select Use NTP? -
Page 38: Maintenance
Orion-MCU™ User Manual b. Select a server from the NTP list. c. To add a new server, enter a new line to the server’s list. d. To delete an existing server, remove the line from the list. If more than one NTP server appears in the list, the first server in the list has the highest priority. -
Page 39: Nfs Settings
Orion-MCU™ User Manual Figure 6 -22: Maintenance Window 2. Click a button to perform the action specified. For additional maintenance operations and troubleshooting, an emergency menu can be retpahc accessed using serial connectivity. For further information, see Serial Connectivity. -
Page 40: Start Diagnostic Trace
Orion-MCU™ User Manual 6.6.2 Start Diagnostic Trace To Provide Diagnostic Trace to Surf Support Stuff: 1. Select System Settings > Maintenance. The Maintenance window opens. 2. Enter the interval for information collection in the text-box. The allowed range is between “0”... - Page 41 6 -24: Upgrade Window 2. Choose one of the two upgrade modes: For Network Upgrade: a. In the URL text-box, type the Orion-MCU’s upgrade server’s address: update.orionmcu.com. If DNS has not been set (Network Settings section 6 .5.1), use its IP address: 23.23.229.203.
- Page 42 Orion-MCU™ User Manual 4. After the download is finalized, a dialogue box is displayed enabling the user to either abort or continue the upgrade process: Figure 6 -26: Upgrade Starting 5. If the user chooses to continue, the system upgeades: ...
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Page 43: Conferences
Orion-MCU™ User Manual 7. Conferences After system parameters have been provisioned, conferences can be set up. Summary Select Conferences > Summary to view the list of the existing active conferences: Figure 7 -1: Conferences List Please note that the users can view and set only the conferences which belong to their own ... -
Page 44: Conference Settings
Orion-MCU™ User Manual Figure 7 -2: Conference Details Click Leader Dashboard , to open the Leader Dashboard (section 8 below), and manage a conference. Conference Settings The parameters of an existing conference can be viewed or modified and new conferences can be created. -
Page 45: Sorting And Filtering
Orion-MCU™ User Manual The following values can appear under the Media Type column: Multimedia - High (VGA - 640x480) Multimedia - HD (1280x720) Multimedia - Normal (CIF - 352X288) Voice Only 7.2.2 Sorting and Filtering The columns Conference, Room and Media Type can be sorted in ascending or descending order by clicking on a column header. -
Page 46: Other Conference Actions
Orion-MCU™ User Manual Figure 7 -4: New Conference Details 2. Select conference parameters as described in section 7 .3, Conferencing Parameters. 3. Click Save , to save the entered information. 7.2.4 Other Conference Actions You can edit conferences, delete conferences, and open the Leader Dashboard to manage a conference from the Operations column of the Conference Settings window. -
Page 47: Conferencing Parameters
“Bandwidth Allocation” parameter will be High configured as “Medium”. If the bandwidth in the LAN or WAN, where the Orion-MCU in deployed, is low, please set the conference room’s “Bandwidth Allocation” parameter to “Low”. If there are no bandwidth restrictions, you may use “High” for enhanced video quality. - Page 48 Orion-MCU™ User Manual Parameter Values Remarks 400_2013.06.02.13.53.47.avi The recording shall be stopped when the conference is closed. Register? Yes/No If enabled then the conference is registered to the external registrar. Authenticate? Yes/No If enabled then the conference is registered with authentication.
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Page 49: Dialing Options
Access Number – 500 Conference Number – 100 Participant PIN Code – 1 Orion-MCU Domain – Orion.com (Domain name or IP address). Participant is registered on PBX: Dialing Operations and Prompts Option Code Access √... - Page 50 Orion-MCU™ User Manual Participant is not registered: Dialing Operations and Prompts Option Code Access √ Dial 500@Orion.com – Prompt “Please enter your conference number followed by Number the # key” Dial 100 – Prompt “Please enter the conference PIN number followed by the # key”...
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Page 51: Leader Dashboard
Orion-MCU™ User Manual 8. Leader Dashboard Leader’s Capabilities The Leader Dashboard provides the following capabilities to the conference leader: Invite participants to join the conference Modify the status of the participant from dominant to non dominant and vice versa ... -
Page 52: Main Screen
Orion-MCU™ User Manual Main Screen Figure 8 -2 below shows the Leader Dashboard’s main window: Figure 8 -2: Leader Dashboard Main Window On the main screen of the leader dashboard, the following items are displayed: Conference Information – Conference information includes conference number, resolution and the PIN code. -
Page 53: Layouts
Orion-MCU™ User Manual The list of the conference participants followed by icons - Each participant in the list is followed by icons. Each icon represents an information about the participant’s state or /and enables the user to toggle between the states, by clicking on it. -
Page 54: Show Statistics
Orion-MCU™ User Manual Figure 8 -5: Conference Layouts One of two layouts can be chosen: Dominant based: The dominant speaker’s image is larger than the other participants’ images (The dominant speaker is automatically defined by energetic voice detection). -
Page 55: Calling Participants
Orion-MCU™ User Manual Use the horizontal scroll bar to view all the participan’s information. Set the Auto Refresh check-box to update the displayed information automatically. The information is updated every 5 seconds. The rows in the statistics table above can be set or reset by clicking on the Rows Settings button. - Page 56 Orion-MCU™ User Manual Click to add more participants and then click Call. Click to cancel the invitation. 2.2 Use the phone-book: Point on the Phonebook text-box with the cursor and click on it. The Phonebook window pops-up: ...
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Page 57: Firewall And Nat
9.2.1 Orion-MCU in a DMZ When Orion-MCU is located in the DMZ, it allows you to assign to it a public or private IP address. This enables an easy access and direct connectivity with video clients in the public ... -
Page 58: Firewall/Nat Settings
Orion-MCU™ User Manual hand it makes the connectivity with outside world more complicated. When deploying the Orion-MCU in this topology, it is required to provide port mapping to the Orion-MCU. As shown below in Figure 9 -2: Figure... -
Page 59: Rtp Traffic Ports Range
9.4.1 Near-End NAT Traversal In a deployment scenario where Orion-MCU is located behind a firewall and is configured with private IP address, the signaling sent from the Orion-MCU messeges will contain private IP addresses. Unless the firewall provides VoIP NAT Traversal services, sessions will not connect, as the singling messeges will contain non-routable addresses. -
Page 60: Orion-Mcu Setting For Near-End Nat Traversal
Orion-MCU™ User Manual 9.4.2 Orion-MCU Setting for Near-End NAT Traversal In order to allow near-end NAT Traversal in Orion-MCU, follow the below steps: 1. Select System Settings > SIP Configuration. The below screen opens: Figure 9 -3: SIP Public IP Configuration 2. -
Page 61: Far-End Nat Traversal
Orion-MCU™ User Manual 9.4.3 Far-End NAT Traversal When the SIP client is behind a firewall, Orion-MCU may receive private IP addresses in the received SDP (for sending the session’s RTP packets) as shown below in Figure 9 -4: ... -
Page 62: Serial Connectivity
I/O port for a basic troubleshooting. Follow these steps to enable serial communication. Step 1: Physical Connectivity Connect the serial port of your laptop to the Orion-MCU serial port. If no serial I/O port is available on your computer, use a USB adaptor. Step 2: Login Use any Telnet software, for example “PuTTy”. -
Page 63: Appendix-A: Precautions & Safety
Install the heaviest server components at the bottom of the rack first, and then work up. Use a regulating, uninterruptible power supply (UPS) to protect the Orion-MCU from power surges, voltage spikes and to keep your system operating in case of a power failure. -
Page 64: General Safety Precautions
Orion-MCU™ User Manual metal tools, which can easily damage any electrical components or circuit boards they come into contact with. Do not use mats designed to decrease static electrical discharge as protection from electrical shock. Instead, use rubber mats that have been specifically designed as electrical insulators. -
Page 65: Appendix-B- Rack Mounting
(i.e. the use of power strips, etc.). Rack Mounting Instructions This section provides information about installing the Orion-MCU into a rack unit. There are a variety of rack units on the market, which may mean the assembly procedure will differ slightly. - Page 66 3. Insert the mounting screws into the thru holes in the front of the chassis and through the thru holes in the rack Figure 1 2-1- Installing Orion-MCU into a Rack Figure 1 2-2- Installing Orion-MCU into a Telco Rack...
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Page 67: Appendix C- Technical Specification
Operating Relative Humidity: 8% to 90% (non-condensing) Non-operating Relative Humidity: 5 to 95% (non-condensing) Web-based GUI Orion-MCU web based GUI supports Internet Explorer 8 or newer, Google Chrome 20 or newer, Mozilla Firefox 14 or newer and Safari 5 or newer. End of Document...
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