HTC Pocket PC Phone User Manual page 193

Problem
Problems with the cable and
n
cradle connection.
Pocket PC Phone User Manual
1 Make sure that your Pocket PC Phone is turned on.
2 Make sure that you do not have any other active connections.
Tap the Start menu > Today, and then tap
bottom of the screen, and then Disconnect.
3 Make sure that the cable is securely plugged into the COM
or USB ports on the back of your PC. Use the cable that
came with the Pocket PC Phone without any extra cables
or extenders attached.
4 Plug the other end of the cable securely into the correct port
on your Pocket PC Phone. If you are using a cradle, push
your Pocket PC Phone securely into the cradle.
Solution
193
or at the