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Assistance Or Service - KitchenAid KEYS700J Use & Care Manual

Kitchenaid electric & gas dryers use & care guide
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Loads are wrinkled
Was load removed from dryer at the end of the cycle?
Was dryer overloaded?
Dry smaller loads that can tumble freely.
Did load overdry?
Check the manufacturer's care label. Match dryer setting to
load type. See "Drying, Cycle and Temperature Tips."
Odors
Have you recently been painting, staining or varnishing in
the area where your dryer is located?
If so, ventilate the area. When the odors or fumes are gone
from the area, re-wash and dry the clothing.
If the dryer is electric, is it being used for the first time?
The new electric heating element may have an odor. The odor
will be gone after the first cycle.
If the dryer is gas, there may be a gas leak.
Turn off the gas supply line, leave your house and then call
your local gas company.
Garment damage
Check the following:
Were zippers, snaps, and hooks left open?
Were strings and sashes tied to prevent tangling?
Were care label instructions followed?
Were items damaged before drying?
12
ASSISTANCE
OR SERVICE
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use factory specified parts. These parts will fit right and work
right because they are made with the same precision used to
build every new KITCHENAID
specified replacement parts in your area, call our Customer
Interaction Center or your nearest designated service center.
For assistance or service
Call the KitchenAid Customer Interaction Center toll free:
1-800-422-1230.
Our consultants provide assistance with:
Features and specifications on our full line of appliances
Installation information
Use and maintenance procedures
Accessory and repair parts sales
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.)
Referrals to local dealers, repair parts distributors, and
service companies
KitchenAid designated service technicians are trained to fulfill the
product warranty and provide after-warranty service, anywhere in
the United States.
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer Interaction Center
c/o Correspondence Dept.
MD 8020
553 Benson Road
Benton Harbor, MI 49022-2400
Please include a daytime phone number in your correspondence.
®
appliance. To locate factory

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